Instructions for Use

37
FAQ en-us
What to Do in the Event of a Fault?
Generally, faults are easy to remedy. Please read the
notes in the table before calling Customer Service.
Notes
▯ If the fault code is not listed in the table, disconnect
the cooktop from the power supply, and wait
30 seconds before reconnecting it. If this code
appears again, contact technical Customer Service,
and specify which fault code has appeared.
▯ If a fault occurs, the appliance will not switch to
standby mode.
Display Possible cause Remedial action
None The power supply has been discon-
nected.
Use other electrical appliances to check whether a
short-circuit has occurred in the power supply.
The device has not been connected
according to the circuit diagram.
Check that the appliance has been connected as
shown in the circuit diagram.
Electronic fault. If the fault cannot be rectified, inform the technical
after-sales service.
An audible signal
sounds.
The control panel is damp or an object
is covering it.
Dry the control panel or remove the object.
The cooking zone has
been switched off. The
illuminated ring on the
control knob is flashing.
The control knob has not been turned
for an extended period.
Turn the control knob to the 0 position. Switch the
cooking zone back on.
The appliance is too hot. Read the fault message on the control panel.
The cooking zone dis-
play is flashing.
The cookware is not detected. Ensure
that the cookware is suitable for induc-
tion cooking.
Ensure that the diameter of the base of the cook-
ware corresponds to the size of the cooking zone.
Turn the control knob to the 0 position. Switch the
cooking zone back on.
”ƒ The electronics have overheated and
the corresponding cooking zone has
been switched off.
Remove any cookware from the cooking zone.
When the fault code goes out, the cooking zone
has cooled down sufficiently. Turn the control knob
to the 0 position. Then select the heat setting as
usual.
”… The electronics have overheated and all
cooking zones have been switched off.
Ӡ + heat setting and
audible signal
There is hot cookware near the control
panel. There is a risk that the electron-
ics will overheat.
Remove the cookware. The fault display goes out
shortly afterwards. You can resume cooking.
Ӡ and audible signal There is hot cookware near the control
panel. To protect the electronics, the
cooking zone has been switched off.
Remove the cookware. Wait a few seconds. When
the fault code on the display goes out, you can
resume cooking.
”‚ / ”‡ The cooking zone has overheated and
has been switched off to protect the
work surface.
Wait until the electronics have cooled down suffi-
ciently before switching the cooking zone on again.
”‰ The cooking zone was operating for an
extended period without interruption.
Turn the control knob to the 0 position. Switch the
cooking zone back on.
“Š‹‹‹
“Š‹‚‹
The supply voltage is faulty/outside of
the normal operating range.
Contact your energy provider.
—…‹‹ The cooktop is not connected properly Disconnect the cooktop from the power supply.
Check that the appliance has been connected as
shown in the circuit diagram.
Do not place hot cookware on the control panel.