Use & Care Manual

30
en-us Home Connect
Resetting the Home Connect
connections
You can reset the connections you have saved for your
home network and cooktop at any time.
1. Carry out the following operating steps one after the
other without interruption.
2. Open the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 26
The illuminated ring around the control knob lights up
blue.
3. Turn the control knob clockwise to position 4.
¥“† lights up on the control panel. After around 30
seconds, the illuminated ring around the control knob
lights up green and š‹¯“ lights up on the control
panel. All Home Connect settings have been reset.
The appliance will no longer be displayed in the Home
Connect app.
4. Close the Home Connect settings menu. ~ "Open
or close the Home Connect settings menu"
on page 26
The illuminated ring on the control knob goes out.
Software Update
Using the software update function, your cooktop's
software can be updated (e.g. for the purpose of
optimization, troubleshooting or security updates). To do
this, you need to be a registered Home Connect user,
have installed the app on your mobile device and be
connected to the Home Connect server.
As soon as a software update is available, you will be
informed by the Home Connect app, from which you will
also be able to download the update.
Notes
▯ You can continue to use your cooktop as normal while
updates are downloading.
▯ Depending on your personal settings in the app,
software updates can also be set to download
automatically.
▯ We recommend that you install security updates as
soon as possible.
Remote Diagnostics
Customer Service can use Remote Diagnostics to access
your appliance if you contact them, have your appliance
connected to the Home Connect server and if Remote
Diagnostics is available in the country in which you are
using the appliance
Note: For further information and details about the
availability of Remote Diagnostics in your country, please
visit the Service/Support section of your local website:
www.home-connect.com
Information on Data Protection
When your appliance is connected to a WLAN network
that is connected to the Internet for the first time, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
▯ Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed Wi-Fi communication module).
▯ Security certificate of the Wi-Fi communication
module (to ensure a secure data connection).
▯ The current software and hardware version of your
appliance.
▯ Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the
appliance with Home Connect functionality meets the
basic requirements and other relevant provisions of
Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional
documents on the product page for your appliance.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
y
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz WLAN (Wi-Fi): For indoor use only