Use and Care Manual

Table Of Contents
18
en-us Faults – What to Do?
Faults – What to Do?
Faults What to Do?
9 WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
--------
Disruption Possible cause Solution
The appliance does not work The plug is not plugged in Connect the appliance to the mains
Faulty fuse Check in the fuse box to make sure that the
fuse for the appliance is in working order
Power failure Check whether other kitchen appliances are
working
The appliance is not working and the
illuminated ring behind the control knob
is flashing orange and white alternately
Power failure Check whether other kitchen appliances are
working
The appliance does not heat up when it
is switched on.
All the illuminated rings behind the con-
trol knobs light up white for 10 seconds
after it is switched on. The illuminated
ring around the active control knob then
lights up orange.
Demo mode is activated Deactivate demo mode.~ "Demo Mode"
on page 19
The appliance does not heat up when it
is switched on.
The illuminated ring behind the control
knob is flashing yellow and magenta
alternately.
Electronics fault Turn all control knobs to 0 and disconnect the
appliance from the power supply for one min-
ute (switch off the circuit breaker or pull out
the plug).
Reconnect the appliance. The illuminated
rings around the control knobs light up green
for a few seconds and then turn yellow. Wait
until the illuminated rings switch off. Then
turn any of the control knobs to any of the grill
settings and then back to 0.
Switch on the appliance. If the illuminated
ring starts flashing yellow and magenta alter-
nately again, call the after-sales service.
The appliance switches off when it is in
operation.
The illuminated ring behind the control
knob flashes orange and white alter-
nately.
Safety switch off:
The controls on the appliance
have not been used for a long
time.
Turn all control knobs to 0, and then switch
them back on if you wish to continue using the
appliance.
The appliance switches off when it is in
operation.
The illuminated ring behind the control
knob flashes orange and white alter-
nately.
Power failure in the house-
hold:
Following a power failure, the
appliance remains switched
off for safety reasons.
Turn all control knobs to 0, and then switch
them back on if you wish to continue using the
appliance.