INSTRUCTIONS BOOKLET

34
English
Problem Cause Solution
Frothed milk is cold. The cups are cold. Preheat the cups using hot water.
The milk does not con-
tain froth.
The milk carafe is dirty or it has not
been inserted correctly.
Clean the carafe and ensure to place and insert
it correctly.
The milk dispensing spout is com-
pletely open.
Check that the milk dispensing spout is in its
right position.
The milk carafe has not been mount-
ed with all its parts.
Ensure that all components (especially the milk
tube) have been correctly mounted.
The type of milk does not produce
froth.
The amount and the quality of froth vary de-
pending on the type of milk. We have tested the
following types of milk and obtained satisfying
results of froth: semi-skimmed or whole cow’s
milk, soy milk and lactose-free milk. We have
not tested other types of milk because they may
produce a scarce amount of froth.
The “INTENZA+” lter
icon is shown on the
display after the lter has
been replaced.
The RESET has not been conrmed
through the machine menu.
Conrm the activation of the lter using the
machine menu (see “Enabling the “INTENZA+”
lter”).
The “INTENZA+” lter
cannot be inserted.
Remove air from the lter. Let air bubble ow out from the lter.
The tank still contains some water. Empty the water tank before installing the lter.
You have tried to install a lter
other than “INTENZA+” lter.
“INTENZA+” lter is the only one that can be
inserted into the machine.
The rubber O-ring is not con-
nected to the
“INTENZA+” lter.
Check the O-ring packaging and connect it
to the “INTENZA+” lter.
There some water
under the machine.
The drip tray is too full and has
spilled over.
Empty the drip tray when the indicator
appears though the tray. Always empty
the drip tray before starting the descaling
procedure.
The machine has not been
placed on a horizontal surface.
Place the machine on a horizontal surface
so as that the “drip tray full” indicator works
correctly.