User's Manual
Chapter4Troubleshooting
36
If the device does not function as it is expected,
please try the following steps.
The device is not responding or can’t be turned
on.
• Reset the device by pressing the Power button
for 6 seconds. The device will be forced
shutdown if it is on and you are required to
restart the device again.
• Battery has been fully depleted. Please charge
the device via USB or USB AC Adapter.
Battery Life seems short
• The operating temperature is below 5℃, this is
due to the characteristics of battery and not a
malfunction.
• The battery is not used for prolonged period.
Please recharge the battery of the device again
• The battery is not fully charged. Please charge
the device for 4 hours.
• The battery needs to be replaced. Please consult
the authorized dealer for service.
The device can not be operated during USB
connection
• The device cannot be operated while it is
connected to PC.
• At status bar, flick upwards to display a Ongoing
list, then select “Turn off USB storage” to
resume operation.
21