User's Guide

17
1.6 Cu. Ft. Over-the-Range Microwave
www.insigniaproducts.com
Troubleshooting
If you have a problem with your microwave, review the following chart for a possible solution. If the microwave still
does not work properly, contact the nearest authorized service center.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Microwave will
not start
The electrical cord is not plugged in. Plug in the electrical cord.
The door is open. Close the door and try again.
The wrong operation is set. Check the instructions and try again.
The Home circuit breaker may have
tripped
.
Check the circuit breaker and reset if
needed.
Arcing or
spark
ing in the
microwave
You are attempting to use incorrect
mater
ials in the microwave.
Use only microwave-safe materials.
You are attempting to use the microwave
when it’s
empty.
Do not operate the microwave when it’s
empty.
Spilled food remains in the microwave. Clean the microwave with a wet towel.
Unevenly
c
ook
ed foods
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The food is not defrosted completely.
Defrost the food completely before
attemptin
g to cook it.
The cooking time or power level is not
adequate t
o cook the food.
Use the correct cooking time and power
level.
The food is not turned or stirred. Turn or stir the food.
Overcooked
fo
o
ds
The cooking time or power level is not
adequate to cook the food.
Use the correct cooking time and power
level.
Undercooked
foo
ds
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The food is not defrosted completely.
Defrost the food completely before
attemptin
g to cook it.
The cooking time or power level is not
adequate t
o cook the food.
Use the correct cooking time and power
level.
The microwave ventilation ports are
blocked or r
estricted.
Make sure that the ventilation ports are
not blocked or restricted.
Improper
defr
osting
You are attempting to use incorrect
mater
ials in the microwave.
Use only microwave-safe materials.
The cooking time or power level is not
adequate t
o cook the food.
Use the correct cooking time and power
level.
The food is not turned or stirred. Turn or stir the food.
The vent fan
tu
rns
on by
itself
This protects the microwave from
excessive temperatures.
Your microwave is operating normally. The
fan cannot be turned off manually during
this time.
Obtaining replacement parts
Call Insignia Customer Service at 1-877-467-4289.
Specifications
Model NS-OTR16SS9 3&7#
Rated voltage 120V / 60 Hz
Rated input power 1500W
Rated output power 1000W
Microwave capacity 1.6 cu. ft.
Turntable diameter 12.4 in. (31.5 cm)
External dimensions (HxWxD) 16.9 x 29.9 x 17.6 in. (42.9 x 75.9 x 44.6 cm)
Internal dimensions (HxWxD) 10.2 x 21.1 x 14.6 in. (25.9 x 54.1 x 37.1 cm)
Charcoal filter dimensions (L × W) 5.65 × 3.7 in. (14.4 × 9.4 cm)
Certifications UL and CUL approved
Power cord length 39.8 in. (101 cm)
Net weight 52.5 lbs. (23.8 kg)
NS-OTR16SS9 REV B_20-0410_MAN_V1_EN.fm Page 17 Thursday, December 10, 2020 9:36 AM