User Manual

Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety,
and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
TROUBLESHOOTING
TROUBLESHOOTING
19
PROBLEM POSSIBLE CAUSE SOLUTION
Oven is not heating No power to the oven Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Oven control not turned on Make sure the oven temperature has been selected.
Oven is not cooking
evenly
Not using the correct bake
ware or oven rack position
Refer to cook charts for recommended rack position.
Always reduce recipe temperature by 25 °F(15 °C)
when baking with Convention Bake mode.
Oven display stays off Power interruption Turn off power at the main power supply (fuse or breaker
box). Turn breaker back on. If condition persists,call for service.
The fan will turn off automatically when the electronic
components have cooled
sufficiently.
Cooling fan continues
to run after oven is
turned off
The electronic components
have not yet cooled sufficiently
Oven light is not
working properly
Light bulb loose or burned-out. Reinsert or replace the light bulb. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light stays on Door is not closing completely Check for obstruction in oven door.
Check to see if hinge is bent or door switch broken.
Cannot remove
lens cover
Soil build-up around the lens cover. Wipe lens cover area with a clean, dry towel prior to
attempting to remove the lens cover.
Clock and timer are
not working properly
No power to the oven Check the circuit breaker or fuse box to your house.
Make sure there is proper electrical power to the oven.
Excessive Moisture When using bake mode, preheat the oven first.
Convection Bake and Convection Roast will eliminate any
moisture in the oven.
Porcelain Chips Porcelain interior is bumped by
oven racks
When removing and replacing oven racks, always tilt racks
upward and do not force them to avoid chipping the porcelain.
FOR MORE HELP, VISIT GalanzAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.