User Manual

2
Tilt the bottom of the device upward, and lift the device from
the mount.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
À
counter clockwise to unlock it.
TIP: You may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
Á
, and the fuse
Â
.
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable
Ã
.
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (Mounting and Powering the Garmin
Drive Device in Your Vehicle, page 1).
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (Navigation Settings,
page 15).
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Check the fuse in the vehicle power cable (Changing the
Fuse in the Vehicle Power Cable, page 18).
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
• Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness (Display Settings, page 16).
• Shorten the display timeout (Display Settings, page 16).
• Decrease the volume (Adjusting the Volume, page 2).
• Turn off the wi-fi radio when it is not in use ().
• Put the device in power saving mode when not in use
(Turning the Device On or Off, page 1).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
My device does not connect to my phone or
Smartphone Link
• Verify your Garmin Drive product model is compatible.
Smartphone Link features are available only for product
models ending in LMT-S.
• If your phone was previously connected, select Apps >
Smartphone Link > .
The Bluetooth option must be enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
• On your smartphone, open the Smartphone Link app, and
select > to restart the Smartphone Link background
services.
• Verify your phone is compatible.
Go to www.garmin.com/bluetooth for more information.
• Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (Disconnecting from Smartphone Link, page 11),
and complete the pairing process (Connecting to Smartphone
Link, page 11).
The Smartphone Link app affects the battery
charge level on my smartphone
The Smartphone Link app uses Bluetooth wireless technology to
send data to and receive data from your device. It is normal for
an active Bluetooth connection to consume some battery power.
The app also periodically checks for updates to available
services, which may consume additional battery power.
You can change the battery usage settings in the Smartphone
Link app to reduce the amount of battery power the app uses.
1
From the Smartphone Link app on your smartphone, select
.
2
Scroll to the Battery Usage section, and select Settings.
3
Select one or more options:
• Clear the Bluetooth Auto-Connect check box.
Disabling this option may save a small amount of battery
power, but it prevents the app from connecting to your
Garmin Drive device automatically. While this option is
disabled, you must select from the Smartphone Link
main menu each time you want to connect your device to
Smartphone Link.
• Clear the Live Services Check check box.
On some smartphones, disabling this option may
significantly reduce the battery power used by the app.
While this option is disabled, you must manually refresh
the Smartphone Link main menu to receive updated
information about available live services.
18 Troubleshooting