User's Manual

Gateway digital music player 50 Gateway digital music player 51
Contacting Gateway
You can access the following services through your telephone to get answers to your questions:
Resource Service description How to reach
Gateway
support Web
site
Get the latest FAQs, information, and
other help for your Gateway product.
www.support.gateway.com
Fax on
demand
support
Order a catalog of documents on
common problems, then order
documents by document numbers.
The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
Gateway’s
fee-based
software
tutorial
service
Get tutorial assistance for software
issues billed by the minute.
800-229-1103 (charged to your
credit card)
900-555-4695 (charged to your
telephone bill)
Resource Service description How to reach
Gateway
Technical
Support
Talk to a Gateway Technical Support
representative about a non-tutorial
technical support question:
Weekdays 7:00 a.m. - 9:00 p.m. CST
TDD Technical Support (for hearing
impaired) is available:
Weekdays 6:00 a.m. - 8:00 p.m. CST
Weekends 6:00 a.m. - 5:00 p.m. CST
800-846-2301 (US)
800-846-3609 (Canada and
Puerto Rico)
605-232-2191 (all other countries)
800-846-1778 (TDD)
Sales,
accounting,
and warranty
Get information about available
systems, pricing, orders, billing
statements, warranty service, or other
non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
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