Contents 1 Checking Out Your Gateway 400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Back . . . . .
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Using the desktop . . . . . . . . . . . . . . .
Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 88 Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . .
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . . For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing and configuring your notebook for Ethernet networking . . . . . . . . . Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . .
Checking Out Your Gateway 400 1 This chapter introduces you to the basic features of your notebook.
Chapter 1: Checking Out Your Gateway 400 Front Battery Power LCD panel charge indicator release latch indicator Component Battery charge indicator Icon Description The LED shows the battery activity and status. LED green - battery is fully charged. LED orange - battery is charging. ■ LED red - battery is malfunctioning. This LED only lights up when the notebook is plugged in. ■ ■ Power indicator Lights up when the notebook is turned on and shows notebook power status.
Left side Left side PC Card slot Modem jack Ethernet jack USB ports Diskette drive PC Card eject button Headphone jack Microphone jack IEEE 1394 port Component Icon Description Modem jack Plug a modem cable into this jack. For more information, see “Connecting the modem” on page 34. Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For more information, see “Connecting to a wired Ethernet network” on page 35 and “Networking Your Computer” on page 155.
Chapter 1: Checking Out Your Gateway 400 Component 4 Icon Description PC Card eject button Press the eject button to remove the PC Card from the PC Card slot. For more information, see “Adding and removing a PC Card” on page 208. Microphone jack Plug a microphone into this jack. Headphone jack Plug headphones or amplified speakers into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. Diskette drive Insert a standard 3.
Right side Right side CD/DVD/Recordable drive Component CD/DVD/Recordable drive Icon Description Insert CDs, CD-RWs, or DVDs into this drive. For more information, see “Using the CD or DVD drive” on page 79. This drive may be a CD, DVD, CD-RW, or combination DVD/CD-RW drive. To determine the type of drive in the notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 79. www.gateway.
Chapter 1: Checking Out Your Gateway 400 Back Monitor port Component Ventilation fan Icon Parallel Power port connector Ventilation fan Kensington lock slot Description Monitor port Plug an analog VGA monitor into this port. Ventilation fan Helps cool internal components. Do not block or insert objects into these slots. Parallel port Plug a parallel device (such as a printer) into this port. Power connector Plug the AC adapter cable into this connector.
Bottom Bottom Serial number label System label Memory bay Mini PCI bay Battery latch Reset hole Battery bay Component Hard drive bay Icon Description Serial number label Includes your notebook’s serial number. For more information, see “Gateway serial number” on page 11. System label Includes the product model number. For more information, see “Identifying your model” on page 11. Mini PCI bay The optional wireless Ethernet mini PCI card is located in this bay.
Chapter 1: Checking Out Your Gateway 400 Component Icon Description Battery bay Insert the battery into this bay. For more information, see “Changing the battery” on page 125. Battery latch Slide to release the battery. Memory bay Install as many as two memory modules into this bay. For more information, see “Adding or replacing memory” on page 212. 8 www.gateway.
Keyboard area Keyboard area For information on using your keyboard, see “Using the keyboard” on page 26. Status indicators Power button Multi-function buttons Keyboard Speaker Component Touchpad Icon Speaker Description Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 24. Multi-function buttons Press these buttons to open programs assigned to them.
Chapter 1: Checking Out Your Gateway 400 Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 31. Keyboard Provides all the features of a full-sized 86-key keyboard. For more information, see “Using the keyboard” on page 26. Power button Press to turn the power on or off. You can also configure the power button for Standby/Resume mode.
Identifying your model Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.
Chapter 1: Checking Out Your Gateway 400 Internal wireless label A label similar to the following indicates your computer contains a wireless communications device. The label is located on the bottom of your notebook. IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318 CANADA ID 1787104509A Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. 12 www.gateway.
Finding your specifications Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in HelpSpot or visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. View your computer’s serial number by clicking Start, Help and Support, then clicking View system serial number.
Chapter 1: Checking Out Your Gateway 400 You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. 14 www.gateway.
Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessories Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary. See “Changing the battery” on page 125 for more information in your notebook.
Chapter 1: Checking Out Your Gateway 400 Printers You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral device” on page 36 for more information about attaching a printer to your notebook. Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers.
Getting Started 2 This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: ■ Connect the AC adapter ■ Start and turn off your notebook ■ Identify the status indicators ■ Use the keyboard ■ Use the EZ Pad touchpad ■ Connect the modem ■ Connect to an Ethernet network ■ Install peripheral devices www.gateway.
Chapter 2: Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
Connecting the AC adapter 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in. 4 When you finish using your notebook for the first time, turn your notebook off and leave your notebook connected to AC power for at least 24 hours.
Chapter 2: Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning 20 High voltages can enter your notebook through both the power cord and the modem connection.
Starting your notebook Starting your notebook To start your notebook: 1 Open your notebook by pressing the latch on the front of your notebook and lifting the LCD panel. 2 Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 129.
Chapter 2: Getting Started Waking up your notebook When you have not used your notebook for several minutes, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your notebook is in Standby mode, “wake” it up by pressing the power button. For more information on changing power-saving settings, see “Changing power settings” on page 129. Turning off your notebook To turn off your notebook: 1 Click Start, then click Turn Off Computer.
Restarting (rebooting) your notebook Restarting (rebooting) your notebook If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook. To close unresponsive programs and restart your notebook: 1 Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.
Chapter 2: Getting Started Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. Caps lock Diskette drive Pad lock Disc drive Hard drive Indicator Icon Description Hard drive The hard drive is in use. Disc drive The CD, DVD, or recordable drive is in use. Diskette drive The 1.44 MB diskette drive is in use. 24 www.gateway.
Status indicators Indicator Icon Description Caps Lock Caps Lock is turned on. Pad Lock Numeric keypad is turned on. For more information, see “System key combinations” on page 28. 1 Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 28. www.gateway.
Chapter 2: Getting Started Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.
Using the keyboard Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Chapter 2: Getting Started System key combinations When you press an FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key. Press and hold FN while pressing this system key... To... Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.
Using the keyboard Press and hold FN while pressing this system key... To... Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 81. Increase volume. For more information, see “Adjusting the volume” on page 81. Decrease volume. For more information, see “Adjusting the volume” on page 81. www.gateway.
Chapter 2: Getting Started Multi-function buttons Press the multi-function buttons to open programs you assign to them. For more information, see “Programming the multi-function buttons” on page 152. Internet Help E-mail Button Icon User-defined shortcut Press to... E-mail Open your e-mail program. Internet Open your Web browser. Help Open online help. User-defined shortcut Open the program you assign to this key. 30 www.gateway.
Using the EZ Pad touchpad Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Touchpad Left touchpad button Rocker switch Right touchpad button www.gateway.
Chapter 2: Getting Started When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can assign a function to the rocker switch between the touchpad buttons. This function can be to scroll up or down, maximize or minimize the active window, or open and close the Start menu.
Using the EZ Pad touchpad To... Do this... Select an object on the screen. Position the pointer over the object. Quickly press and release the left button once. This action is called clicking. Start a program or open a file or folder. Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking. Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object.
Chapter 2: Getting Started Connecting the modem Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line. Caution To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: 34 1 Insert one end of the modem cable into the modem jack side of your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.
Connecting to a wired Ethernet network Connecting to a wired Ethernet network Your notebook has a network jack that you can use to connect to a 10/100 wired Ethernet network. Important Your notebook may be equipped with built-in wireless Ethernet or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see “Networking Your Computer” on page 155.
Chapter 2: Getting Started Broadband Internet connections You can use your notebook’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using the Internet” on page 67 and “Networking Your Computer” on page 155.
Getting Help 3 This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: ■ HelpSpot™ ■ Online help ■ Gateway Web site www.gateway.
Chapter 3: Getting Help HelpSpot Your computer includes HelpSpot, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the Using your computer link on the HelpSpot main page. www.gateway.
Chapter 3: Getting Help Searching for a topic To search for a topic in HelpSpot, type a word or phrase (keyword) in the Search box located at the top of any HelpSpot screen, then click the arrow button. Search box Search results header Search results headers For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in HelpSpot and are relevant to your search topic.
HelpSpot HelpSpot videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: ■ To watch a video in HelpSpot, click Video Tutorials on the HelpSpot home page, then click a video title. The video plays. www.gateway.
Chapter 3: Getting Help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. 42 www.gateway.
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet” on page 67. www.gateway.
Chapter 3: Getting Help Using eSupport The eSupport site is divided into four major areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info Each of these areas is represented by a tab across the top of the Web page. Support Home tab To get specific information about your computer, type your serial number into the My System Information box, then click GO, or click Look up my serial number for me. For more information, see “Finding your specifications” on page 13.
Windows Basics 4 Read this chapter to learn how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts www.gateway.
Chapter 4: Windows Basics About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support.
Using the desktop Using the desktop The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Desktop elements Description The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.
Chapter 4: Windows Basics 3 Click a file or program to open it. Help and Support For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box , then click the arrow. Adding icons to the desktop You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: 1 2 48 Click Start, then click All Programs.
Identifying window items 3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop. Help and Support For more information about desktop icons in Windows XP, click Start, then click Help and Support. Type the keyword desktop icons in the HelpSpot Search box , then click the arrow. Identifying window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop.
Chapter 4: Windows Basics Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Description The title bar is the horizontal bar at the top of a window that shows the window title. Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again. Clicking the maximize button expands the active window to fit the entire computer display.
Working with files and folders Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive.
Chapter 4: Windows Basics To see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive. Help and Support For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box , then click the arrow. Creating folders Folders are much like the folders in a file cabinet.
Working with files and folders To create a folder: 1 2 Click Start, then click My Computer on the Start menu. Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive. If you do not see the contents of the drive, click Show the contents of this drive. 3 If you want to create a new folder inside an existing folder, double-click the existing folder.
Chapter 4: Windows Basics Copying and moving files and folders The skills you need to copy and move files are called copying, cutting, and pasting. When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
Working with files and folders To move a file or folder to another folder: 1 Locate the file or folder you want to move. For more information, see “Viewing drives” on page 51 and “Searching for files” on page 59. 2 Right-click (press the right touchpad button) the file or folder that you want to move. A pop-up menu opens on the desktop. 3 4 5 6 Click Cut on the pop-up menu. Open the destination folder. With the pointer inside the destination folder, right-click. Click Paste.
Chapter 4: Windows Basics Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied. In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin. You can recover any file in the Recycle Bin as long as the bin has not been emptied.
Working with files and folders To empty the Recycle Bin: Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. 1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens. 2 Click File, then click Empty Recycle Bin. Windows asks you if you are sure that you want to empty the bin. 3 Click Yes. Windows permanently deletes all files in the Recycle Bin.
Chapter 4: Windows Basics To browse for a file: 1 2 3 Click Start, then click My Computer. The My Computer window opens. Double-click the drive or folder that you think contains the file or folder that you want to find. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. Continue double-clicking folders and their subfolders until you find the file or folder you want.
Searching for files Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by: ■ Name or part of a name ■ Creation date ■ Modification date ■ File type ■ Text contained in the file ■ Time period in which it was created or modified You can also combine search criteria to refine searches.
Chapter 4: Windows Basics Using the Windows Search utility To find files and folders using the Search utility: 60 1 Click Start, then click Search. The Search Results window opens. Click All files and folders. 2 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window. ■ If you type all of the name, Search will list all files and folders of that name.
Searching for files 3 Click Search. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Help and Support For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the HelpSpot Search box , then click the arrow.
Chapter 4: Windows Basics Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document using Microsoft® WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel.
Working with documents Saving a document After you create a document, you need to save it if you want to use it later. To save a document: 1 Click File, then click Save. The Save As dialog box opens. Save in list File name 2 Click the arrow button to open the Save in list, then click the folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list. 3 4 Type a new file name in the File name box. Click Save.
Chapter 4: Windows Basics Opening a document To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in. To open a document: 1 2 3 Start the program. Click File, then click Open. Click the arrow button to open the Look in list, then click the folder you want to open. If you do not see the folder you want, browse through the folders listed below the Look in list. Look in list 4 Double-click the document file name.
Working with documents Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, see the printer documentation. To print a document: 1 2 3 4 Make sure that the printer is turned on and loaded with paper. Start the program and open the document. Click File, then click Print. The Print dialog box opens. Set the print options, then click OK. The document prints.
Chapter 4: Windows Basics Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Do this... Copy a file, folder, text, or graphic Click the item, then press CTRL + C. Cut a file, folder, text, or graphic Click the item, then press CTRL + X.
Using the Internet 5 This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: ■ Set up and access an Internet account using America Online® ■ Connect to a Web site using a browser ■ Download files from the Internet ■ Send and receive e-mail using America Online www.gateway.
Chapter 5: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).
Setting up an Internet account If you want to access the Internet you need: ■ A modem – a device that connects your computer to other computers or servers using a telephone, DSL, or cable line. ■ An Internet service provider – a company that provides access to the Internet through an ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your e-mail messages. ■ A Web browser – a program that displays information from the World Wide Web.
Chapter 5: Using the Internet Accessing your Internet account To connect to your America Online Internet account: 1 2 Click Start, All Programs, then click America Online. Complete the member name and password information, then click Connect. Your computer dials the Internet account telephone number. After connecting, the Welcome window opens. If you are using a service other than America Online, check with your ISP for the correct procedure for connecting.
Using the World Wide Web Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser.
Chapter 5: Using the Internet Connecting to a Web site After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. After your computer connects, a default opening page or welcome screen opens. 2 To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.
Using the World Wide Web Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page 182. To download files or programs from a Web site: 1 2 Connect to your Internet account.
Chapter 5: Using the Internet Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes. An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that “hosts” that user.
Using e-mail Checking your e-mail To check your e-mail using America Online: 1 2 3 Connect to your America Online account. Click Read. Double-click the message you want to read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and Support For general information about using e-mail in Windows XP, click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.
Chapter 5: Using the Internet 76 www.gateway.
Using Multimedia 6 This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: ■ Use the diskette drive ■ Use a CD or DVD drive ■ Adjust the volume ■ Play CDs ■ Record and play audio files ■ Use Windows Media Player ■ Use MusicMatch ■ Use a recordable drive to create CDs ■ Play DVDs ■ Capture video using the IEEE 1394 (also known as Firewire or i.Link) port www.gateway.
Chapter 6: Using Multimedia Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette slot Diskette eject button To use a diskette: 78 1 2 Insert the diskette into the diskette drive with the label facing up.
Using the CD or DVD drive Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one of the following logos: CD drive Use a CD drive for installing programs, playing audio CDs, and accessing data. You cannot use this drive to create CDs or play DVDs.
Chapter 6: Using Multimedia Inserting a CD or DVD Activity indicator Important Eject button Manual eject hole Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. After the tray opens slightly, pull the disc tray completely open. 2 Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place.
Adjusting the volume Adjusting the volume Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. To adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 28.
Chapter 6: Using Multimedia 3 Click the Volume tab. 4 Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK. Help and Support For more information about adjusting volume in Windows XP, click Start, then click Help and Support. Type the keyword adjusting volume in the HelpSpot Search box , then click the arrow. To adjust specific volume levels: 82 1 Click Start, then click Control Panel. The Control Panel window opens.
Adjusting the volume 3 Click the Volume tab. 4 Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 5 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it. www.gateway.
Chapter 6: Using Multimedia Listening to CDs You can use the CD or DVD drive on your computer to listen to music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. Listening to CDs Use the Windows Media Player to listen to CDs. For more information about the using the Windows Media Player, click Help. You can also use MusicMatch to listen to CDs. For more information, see “Using MusicMatch” on page 89.
Listening to CDs 3 When the media player opens, click (play). Play Stop Volume Previous Mute Next If you do not hear audio or you want to change the volume, see “Adjusting the volume” on page 81. Help and Support For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search box , then click the arrow. www.gateway.
Chapter 6: Using Multimedia Recording and playing audio Use the following instructions to make an audio recording by speaking into a microphone. To make an audio recording: 1 Plug a microphone into the Microphone jack on your computer. For the location of the Microphone jack, see “Left side” on page 3. 2 Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder. The Sound Recorder opens.
Recording and playing audio To play an audio recording in Sound Recorder: 1 2 3 4 Open the Sound Recorder. Click File, then click Open. The Open dialog box opens. Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support.
Chapter 6: Using Multimedia Playing audio and video files with the Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about the using the Windows Media Player, click Help. To play a file using the Windows Media Player: 1 Click Start, All Programs, then click Windows Media Player. The Windows Media Player opens.
Using MusicMatch 3 4 Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the HelpSpot Search box , then click the arrow.
Chapter 6: Using Multimedia To play a music CD: 1 Insert the music CD into the CD or DVD drive on your computer. The first time you insert a music CD, the Audio CD dialog box opens. 2 90 Click Play Audio CD using MUSICMATCH Jukebox, then click OK. MusicMatch opens, the CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.
Using MusicMatch Creating MP3 music files Using MusicMatch, you can copy the tracks from a music CD to your computer’s hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact files without noticeably sacrificing quality. MP3 files end in the file extension .MP3. Important Some music CDs have copy protection software. You cannot copy tracks from these CDs. To create (rip) MP3 files: 1 2 Insert a music CD into your CD or DVD drive.
Chapter 6: Using Multimedia 3 Click the record button. The Recorder window opens. REC 4 5 6 92 Track list Click to clear the check box for any track you do not want to record (rip). Click REC. When a message appears that tells you the CD drive needs to be configured, click OK. www.gateway.
Using MusicMatch Editing track information After you add a CD track as an MP3 file to your music library, you can edit the track’s information. To edit track information: 1 2 3 4 In MusicMatch, click My Library. The library window opens. In the library window, right-click the file, then click Edit Track Tag(s). The Edit Track Tag dialog box opens. Enter information such as track title, lead artist, album, and genre. Click OK.
Chapter 6: Using Multimedia Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a music file. You can add music tracks to your music library by: ■ Creating MP3 files – When you create MP3 files from the tracks on your music CD, MusicMatch automatically adds these files to your music library.
Using MusicMatch Changing the music library display settings To change the music library display settings: 1 In MusicMatch, click Options, then click Settings. The Settings dialog box opens. 2 Click the Music Library tab. 3 Click the categories that you want to display in the columns, then click OK. www.gateway.
Chapter 6: Using Multimedia Listening to Internet radio To listen to an Internet radio station: 1 Connect to the Internet, then open MusicMatch. 2 Click Radio Stations. The Radio window opens. 3 To select one of the MusicMatch Internet radio stations, click one of the Popular Stations. MusicMatch connects to the station and plays the audio. - OR To play another Internet radio station, click Broadcast Stations, the appropriate category in the Station Selector, the radio station, then click (play).
Using a recordable drive Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. For more information, see the MusicMatch online help. Using a recordable drive You can use your CD-RW or DVD/CD-RW drive to create data CDs, music CDs, or copies of CDs. For more information about your drive’s capabilities, see “Identifying drive types” on page 79. Creating data CDs Use Roxio Easy CD Creator to create data CDs.
Chapter 6: Using Multimedia To create a data CD: 1 2 Insert a blank, writable CD into your recordable CD drive. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. make a data CD dataCD project 98 www.gateway.
Using a recordable drive 3 Move your pointer over make a data CD, then click dataCD project. The Easy CD Creator window opens. Select Source Files Source Pane 4 Add Click the arrow button to open the Select Source Files list, then click the drive or folder where the files you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
Chapter 6: Using Multimedia 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. record 6 After you have added all of your files, click record. The Record CD Setup dialog box opens. Start Recording 100 www.gateway.
Using a recordable drive 7 Click Start Recording. Help and Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search box , then click the arrow. Creating music CDs Use Roxio Easy CD Creator to create music CDs from other music CDs or MP3 files. For information on creating data CDs, see “Creating data CDs” on page 97.
Chapter 6: Using Multimedia To create music CDs: 1 Insert a blank, writable CD into your recordable CD drive. Tips & Tricks 2 Most home and car stereos can read CD-R discs, but do not read CD-RW discs. To make sure that the CD that you create will play on home and car CD players, use a CD-R disc. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens.
Using a recordable drive 3 Move your pointer over make a music CD, then click musicCD project. The Easy CD Creator window opens. Select Source Files Source pane 4 Add Click the arrow button to open the Select Source Files list, then click the drive or folder where the music files that you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
Chapter 6: Using Multimedia 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. Tips & Tricks You can add any combination of music tracks or MP3 files to a music CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. record 104 www.gateway.
Using a recordable drive 6 After you have added all of your tracks and files, click record. The Record CD Setup dialog box opens. Start Recording 7 Click Start Recording. When the recording is complete, you may see a Record Complete dialog box. Select the appropriate option. Help and Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search box , then click the arrow.
Chapter 6: Using Multimedia To copy a CD: 1 2 3 Insert the CD you want to copy into your recordable CD drive. If a dialog box opens, click Take no action. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. CD copier 106 CD copier www.gateway.
Using a recordable drive 4 Move your pointer over CD copier, then click CD copier. The CD Copier window opens. Copy 5 On the Source and Destination tab, click the arrow button to open the Copy from list, then click the recordable drive. 6 Click the arrow button to open the Record to list, then click the recordable drive. 7 Click Copy.
Chapter 6: Using Multimedia Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your computer has a DVD drive, you can play DVDs with the InterVideo DVD Player program or Windows Media Player. To play a DVD: 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up.
Capturing video Capturing video Pinnacle Expression is a video capture program that lets you capture and edit full-motion video, single images, and audio through the IEEE 1394 (also known as Firewire or i.Link) port. To find the location of the IEEE 1394 port, see “Left side” on page 3. To use Pinnacle Expression: 1 Connect one end of the IEEE 1394 cable to your external source, such as a video camera, and connect the other end of the cable to the IEEE 1394 port on the side of your notebook.
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Sending and Receiving Faxes 7 Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: ■ Install and configure Fax ■ Create and send a new fax ■ Set up a fax cover page template ■ Fax a document you scanned or created in another program ■ Receive, view, and print a fax Important Your modem cable must be installed before you can send and receive faxes.
Chapter 7: Sending and Receiving Faxes Installing and configuring Fax Installing Fax Microsoft Fax lets you send and receive faxes using your modem. When Windows XP was originally installed on your computer, Fax was not installed. You need to install Fax from your blue Operating System CD. To install Fax: 1 2 Place the blue Operating System CD in your CD or DVD drive. If the Welcome to Microsoft Windows XP dialog box opens, click Install optional Windows components. The Windows Components Wizard opens.
Installing and configuring Fax Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. To configure Microsoft Fax: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Configuration Wizard opens. 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Sender Information screen opens.
Chapter 7: Sending and Receiving Faxes 7 Enter the transmitting fax identifier information. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. Important 8 9 114 Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Click Next.
Sending a simple fax Sending a simple fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. To send a simple fax: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax. The Send Fax Wizard opens. 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient Information screen opens. 3 4 Enter the name and fax number of the recipient of your fax.
Chapter 7: Sending and Receiving Faxes 7 Click the arrow to open the Cover page template, then click the cover page template you want to use. 8 9 Type the subject text in the Subject line area. Type the message text in the Note area, then click Next. The Schedule screen opens. 10 Select when you want to send the fax and a priority for the fax, then click Next. The Completing the Send Fax Wizard screen opens. 11 Click Finish.
Faxing from programs 4 If you want to include a logo that appears on your cover page, copy it to the Windows clipboard, then paste it into the Cover Page Editor and move it to the appropriate place on your template. 5 To save your cover page template, click File, then click Save As. The Save As dialog box opens with your personal cover pages folder already in the Save in list. 6 7 Type the new cover page template name. Click Save.
Chapter 7: Sending and Receiving Faxes 3 4 5 Click the arrow button to open the Name list, then click the Fax printer. Click Print or OK. The Send Fax Wizard opens. Complete the wizard by following the instructions in “Sending a simple fax” on page 115. Receiving and viewing a fax To receive and view a fax: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. When the Fax Console is open, it detects incoming faxes and stores them in the Inbox.
Automatically retry sending a fax Automatically retry sending a fax You can set up Fax so that it continues to try sending your fax if the receiving fax machine is busy. Important Fax is automatically set up to retry three times at ten minute intervals. To automatically retry sending a fax: 1 2 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed printers or fax printers.
Chapter 7: Sending and Receiving Faxes Automatically cancelling a fax If your computer tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax: 1 2 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed printers or fax printers. The Printers and Faxes window opens.
Managing Power 8 While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: ■ Check and recharge the battery ■ Recalibrate the battery ■ Change batteries ■ Extend the life of the battery by conserving battery power and using alternate power sources ■ Change power-saving settings www.gateway.
Chapter 8: Managing Power Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: ■ Double-clicking the power cord icon The Power Meter dialog box opens. Important or battery icon in the taskbar. If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button.
Recharging the battery Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery is recharging, the battery charge indicator turns orange and the battery icon in the taskbar has a lightning bolt . Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. www.gateway.
Chapter 8: Managing Power Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge. To recalibrate the battery: 1 2 Connect the AC adapter, then turn on your notebook. As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens.
Changing the battery Changing the battery If your notebook is plugged into an AC outlet, you can change the battery while the notebook is turned on. If your notebook is not plugged into an AC outlet, you must turn the notebook off while changing the battery. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 400SD4 battery. Discard used batteries according to the manufacturer’s instructions.
Chapter 8: Managing Power 126 4 Slide the battery release latch and lift the battery out of the bay. 5 Place a recharged battery into the bay and press down until it snaps into place. 6 7 Turn your notebook over. Open the LCD panel and press the power button. www.gateway.
Extending battery life Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: ■ Dimming the display as low as is comfortable. ■ Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. ■ Modifying the power management settings for maximum power savings. For more information, see “Changing power settings” on page 129.
Chapter 8: Managing Power Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: ■ Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.
Changing power settings Changing power settings You can change the function of the power button, Standby system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and activating Hibernate mode. Power schemes (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off.
Chapter 8: Managing Power Changing the power scheme To change the power scheme 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the arrow button to open the Power Schemes list, then click the power scheme you want.
Changing power settings Help and Support For more information about changing the power scheme in Windows XP, click Start, then click Help and Support. Type the keyword power scheme in the HelpSpot Search box , then click the arrow. Changing alarm options To change the alarm options: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click the Power Options icon.
Chapter 8: Managing Power Help and Support For more information about changing the alarm options in Windows XP, click Start, then click Help and Support. Type the keyword alarm options in the HelpSpot Search box , then click the arrow. Changing advanced settings To change advanced power management settings: 132 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
Changing power settings Help and Support For more information about changing the power management settings in Windows XP, click Start, then click Help and Support. Type the keyword power management in the HelpSpot Search box , then click the arrow. Activating and using Hibernate mode To activate Hibernate mode: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
Chapter 8: Managing Power 4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Turn Off Computer or Shut Down Windows dialog box. To use Hibernate mode: ■ As an automatic power savings mode: Open the Power Options Properties dialog box, then click the Power Schemes tab. Click the arrow button to open a System hibernates list, then click the time you want to use.
Travel Tips 9 These tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■ Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, click Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from www.
Chapter 9: Travel Tips Modem ■ Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. ■ Take a telephone line protector. ■ Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally. ■ Take remote access information with you so you can connect to your ISP while outside of your usual calling area.
Files Files ■ Copy your working files from your desktop computer to your notebook before you travel. ■ If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access. ■ Take extra diskettes or recordable CDs for transferring files between computers and backing up files.
Chapter 9: Travel Tips To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, then highlight Set Supervisor Password, then press ENTER and follow the instructions. You must set the supervisor password in order to set the user (startup) password. 3 Highlight Set User Password, then press ENTER and follow the instructions. This is the password you need to enter at startup.
Additional tips Additional tips ■ If you plan to use several USB peripheral devices, take a portable USB hub to provide additional USB ports. ■ Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their network. ■ Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.
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Customizing Your Computer 10 This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: ■ Change screen and display settings ■ Change the background and screen saver ■ Adjust the touchpad settings ■ Program the multi-function buttons on the keyboard ■ Add, change, and switch user accounts in Windows XP www.gateway.
Chapter 10: Customizing Your Computer Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your screen displays. Various image types require various color depths for optimum appearance.
Adjusting the screen and desktop settings 3 Click the Settings tab. 4 Click the arrow button to open the Color quality or Colors list, then click the color depth you want. 5 To save your changes, click OK, then click Yes. Help and Support For more information about adjusting display settings in Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the HelpSpot Search box , then click the arrow.
Chapter 10: Customizing Your Computer To adjust the screen resolution: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. 2 3 Click/Double-click the Display icon. The Display Properties dialog box opens. 4 5 Drag the Screen resolution slider to the size you prefer. Click the Settings tab. To save your changes, click OK, then click Yes.
Adjusting the screen and desktop settings Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such as the background color and dialog box title bars. To change desktop colors: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. 2 3 Click/Double-click the Display icon. The Display Properties dialog box opens. Click the Appearance tab. www.gateway.
Chapter 10: Customizing Your Computer 4 Click the arrow button to open the Color scheme list, click the color scheme you want, then click OK. The new colors appear on your desktop. - OR If you want to create a new color scheme as part of a desktop theme: a b Click Advanced. The Advanced Appearance dialog box opens. c d e Change the color or font settings for the item. Click the arrow button to open the Item list, then click the item you want to change. Click OK, then click the Themes tab.
Adjusting the screen and desktop settings 3 Click the Desktop tab. 4 Click a background picture in the Background list. - OR Click Browse to select a background picture from another location. 5 If you want the picture you chose to cover the entire screen, click the arrow button to open the Position list, then click Stretch or Tile.
Chapter 10: Customizing Your Computer Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products. To select a screen saver: 148 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
Adjusting the screen and desktop settings 6 If you want to display the Welcome (Login) screen whenever you exit the screen saver, click the On resume, display Welcome screen check box. 7 If you want to change the time before the screen saver is activated, click the up or down arrows next to the Wait box. 8 Click OK. Help and Support For more information about selecting a screen saver in Windows XP, click Start, then click Help and Support.
Chapter 10: Customizing Your Computer Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. To change your touchpad settings: 150 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Mouse icon. The Mouse Properties dialog box opens. www.gateway.
Changing the touchpad settings 3 Click one of the tabs to change your touchpad settings: ■ Touch lets you customize the tap response and sensitivity of the touchpad. 4 ■ Edge Motion lets you customize the long distance pointer motion of the touchpad. ■ Scrolling lets you customize the virtual scrolling capabilities of the touchpad. ■ Tap Zones lets you assign specific actions to zones on the touchpad. ■ More Features lets you control special features of the touchpad.
Chapter 10: Customizing Your Computer 5 Click OK to save changes. Help and Support For more information about changing mouse settings in Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the HelpSpot Search box , then click the arrow. Programming the multi-function buttons The Multi-function Keyboard Utility lets you change the actions of some of the multi-function buttons. For a description of the buttons, see “Multi-function buttons” on page 30.
Adding and modifying user accounts Adding and modifying user accounts You can create and customize a user account for each person who uses your computer. You can also switch (change) user accounts without turning off your computer. User account tips ■ If you want to create an account for someone, but you do not want that user to have full access to your computer, be sure to make that account limited. Remember that limited accounts may not be able to install some older programs.
Chapter 10: Customizing Your Computer To switch user accounts: 154 1 Click Start, then click Log Off. The Log Off Windows dialog box opens. 2 3 Click Switch User. The Windows Welcome screen opens. Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. www.gateway.
Networking Your Computer 11 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: ■ Benefits of using a network in your home, small office, or home office ■ Types of network connections ■ Purchasing additional network equipment ■ Installing and configuring your notebook for Ethernet networking ■ Turning wireless Ethernet on and off www.gateway.
Chapter 11: Networking Your Computer Benefits of networking A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection Each computer that is connected to the network can share the same broadband connection or modem and telephone line and access the Internet at the same time.
Benefits of networking Sharing peripheral devices Each computer that is connected to the network can share the same peripheral devices, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. Help and Support For more information about sharing network devices in Windows XP, click Start, then click Help and Support.
Chapter 11: Networking Your Computer Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Using a wired Ethernet network Using a wired Ethernet network A wired Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Ethernet is available at three different speeds. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at 1000 Mbps.
Chapter 11: Networking Your Computer Example wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet.
Using a wired Ethernet network Equipment you need for a wired Ethernet network For a wired Ethernet network you need: ■ An Ethernet jack on each desktop computer and notebook. -OR An Ethernet card installed in each desktop computer. - OR An Ethernet PC Card installed in each notebook. ■ An Ethernet router. Select a router that gives you the following features: ■ A jack for connecting to a cable or DSL modem. ■ The ability to assign IP addresses to your networked computers dynamically.
Chapter 11: Networking Your Computer Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office network or adding mobility to an existing wired Ethernet. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11a and IEEE 802.
Using a wireless Ethernet network Example access point wireless Ethernet network By using an access point, you can join a wireless Ethernet network and access a wired Ethernet network. An access point also lets you access the Internet. The following is an example of an access point wireless Ethernet network. The network is made up of an access point, a cable or DSL modem, and your computers. The access point is the central control point for the network.
Chapter 11: Networking Your Computer Equipment you need for an access point wireless Ethernet network For an access point wireless Ethernet network you need: ■ A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PCI card installed in each desktop computer - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB adapter attached to each desktop computer - OR A notebook with wireless Ethernet (IEEE 802.11b) built-in - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.
Using a wireless Ethernet network Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. www.gateway.
Chapter 11: Networking Your Computer Equipment you need for a peer-to-peer wireless Ethernet network For a peer-to-peer wireless Ethernet network you need: A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PCI card installed in each desktop computer - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB adapter attached to each desktop computer - OR A notebook with wireless Ethernet (IEEE 802.11b) built-in - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.
Using your notebook on a network Using your notebook on a network Installing and configuring your notebook for Ethernet networking A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click Start, All Programs, then click Gateway Utilities.
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Moving from Your Old Computer 12 If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one. Read this chapter to learn about: ■ Using the Windows XP Files and Settings Transfer Wizard ■ Transferring files ■ Transferring Internet settings ■ Installing your old printer or scanner ■ Installing your old programs www.
Chapter 12: Moving from Your Old Computer Using the Windows XP Files and Settings Transfer Wizard If your new computer is running Windows XP, you can move your data files and personal settings, such as display, Internet, and e-mail settings, from your old computer to your new one by using the Files and Settings Transfer Wizard. The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites.
Transferring files Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD, or Zip disk, or by using a home network. For more information, see “Using a recordable drive” on page 97, “Connecting to a wired Ethernet network” on page 35, and “Networking Your Computer” on page 155. Finding your files Many programs automatically save your personal data files in the My Documents folder.
Chapter 12: Moving from Your Old Computer You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period). For example, a document file might have a .DOC extension and a spreadsheet file might have an .XLS extension. File type File usually ends in... Documents .DOC, .TXT, .RTF, .HTM, .HTML, .DOT Spreadsheets .XLS, .XLT, .TXT Pictures .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .
Transferring Internet settings Transferring Internet settings You can use different methods to transfer your Internet account from your old computer to your new one. Setting up your ISP ■ If your current Internet service provider (ISP) software came preinstalled on your new computer, run that setup program. If it asks to set up a new account or an existing one, choose to set up an existing account.
Chapter 12: Moving from Your Old Computer Transferring your e-mail and address book See your old e-mail program’s online help for information on exporting and importing e-mail messages and the address book. You can often export all of your old e-mail messages or address book to a diskette, then import them from the diskette into your new computer’s e-mail program.
Installing your old printer or scanner Installing a parallel port printer You can usually install parallel port printers by following these steps. To install your old printer: 1 2 3 4 Shut down and turn off your computer. Connect your parallel port printer. Turn on your printer, then turn on your computer. If Windows detects your printer, install your printer by following the on-screen instructions. You are finished. - OR If Windows does not detect the printer, go to the next step.
Chapter 12: Moving from Your Old Computer Installing your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Spend some time going through your old computer’s Start and Programs menus, making note of any programs you want to install on your new computer. Locate your original program installation CDs and installation guides.
Maintaining Your Computer 13 This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: ■ Care for your computer ■ Create an emergency startup diskette ■ Protect your computer from viruses ■ Manage hard drive space ■ Back up files ■ Clean your computer www.gateway.
Chapter 13: Maintaining Your Computer Caring for your computer To extend the life of your system: ■ Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that you put it in a carrying case. ■ Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives.
Caring for your computer Maintenance task Immediately after purchase Monthly When needed See... Recalibrate the battery X page 124 Clean computer case X page 193 Clean keyboard X page 194 Clean computer screen X page 194 Clean mouse X page 194 www.gateway.
Chapter 13: Maintaining Your Computer Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. To create an emergency startup diskette: 180 1 2 3 Insert a blank diskette labeled Startup into the diskette drive. 4 Click to select the Create an MS-DOS startup disk check box, then click Start.
Creating an emergency startup diskette 6 When Windows finishes copying files, remove the diskette from the diskette drive. 7 Slide the write-protect tab up to prevent the diskette from being erased or infected by viruses. Not writeprotected 8 Writeprotected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.
Chapter 13: Maintaining Your Computer Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
Protecting your computer from viruses To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2002. Norton AntiVirus opens. Scan for viruses 2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan area, then under Actions, click Scan. www.gateway.
Chapter 13: Maintaining Your Computer To remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 3 Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. To update Norton AntiVirus: 184 1 2 Make sure that you are connected to the Internet. 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files.
Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 2 Click Start, then click My Computer. The My Computer window opens. Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.
Chapter 13: Maintaining Your Computer Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 186 1 2 Click Start, then click My Computer. The My Computer window opens. 3 4 Click Disk Cleanup. The Disk Cleanup dialog box opens. 5 Click OK, then click Yes. Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties.
Managing hard drive space Help and Support For more information about keeping the hard drive space free of unnecessary files in Windows XP, click Start, then click Help and Support. Type the keyword disk cleanup in the HelpSpot Search box , then click the arrow. Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems.
Chapter 13: Maintaining Your Computer 3 Click the Tools tab. 4 5 Click Check Now. Click the options you want to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK.
Managing hard drive space Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.
Chapter 13: Maintaining Your Computer 3 Click the Tools tab. 4 5 Click Defragment Now. If Disk Defragmenter does not start automatically, click Defragment. Disk Defragmenter shows its progress on the computer display. When finished, Disk Defragmenter asks if you want to quit the program. 6 Click Close, then click the X in the top-right corner to close the Disk Defragmenter window.
Managing hard drive space Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. You should back up your files regularly to a writable CD (if you have a recordable drive) or to diskettes. Use a backup device, such as a recordable drive or Zip drive, to do a complete hard drive backup.
Chapter 13: Maintaining Your Computer Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: 1 Click Start, All Programs, Accessories, System Tools, then click Scheduled Tasks. The Scheduled Tasks window opens. 2 Double-click the Add Scheduled Task icon. The Scheduled Task Wizard opens.
Cleaning your computer Help and Support For more information about using the Scheduled Tasks Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box , then click the arrow. Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best.
Chapter 13: Maintaining Your Computer Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your computer and turn the unit upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.
Cleaning your computer To clean your trackball mouse: 1 2 Turn the mouse upside down. 3 4 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Rotate the retaining ring on the bottom of the mouse counter-clockwise, then remove the retaining ring and mouse ball. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. www.gateway.
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Restoring Software 14 Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows www.gateway.
Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps first: Use the diagnostics and troubleshooting tools found in HelpSpot.
Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as the computer display, CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Chapter 14: Restoring Software 5 If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6 Select a single device driver to reinstall. - OR Click Automatic Installation, then select multiple device drivers to reinstall. (Grayed out drivers are not available for Automatic Installation.
Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet. If you do not have an Internet service provider, the update utility works by direct-dialing the device driver update service. Important If your system came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Gateway CD or the Gateway Technical Support Web site (www.gateway.com/support).
Chapter 14: Restoring Software 5 If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6 7 8 Click the Web Updates tab. Click Check Now. The Connect window opens. Install available updated device drivers by following the on-screen instructions.
Reinstalling programs Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the red Gateway CD and other program CDs. If you are reinstalling programs from other program CDs, follow the installation instructions on each CD. If you want to reinstall a program, uninstall the old version first. To reinstall programs from the red Gateway CD: 1 If you just reinstalled Windows, go to Step 4.
Chapter 14: Restoring Software 10 11 Click Install. Follow any additional on-screen instructions. Depending on the programs you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. Help and Support For more information about reinstalling programs in Windows XP, click Start, then click Help and Support.
Reinstalling Windows Reinstalling Windows If your computer is not working correctly, try the following options to correct the problem: ■ Troubleshooting. For more information, see “Troubleshooting” on page 219. ■ Reinstalling device drivers. For more information, see “Reinstalling device drivers” on page 199. If the options above do not correct the problem, you can use the Restoration CDs to reinstall Windows and other software. The Restoration CDs step you through reinstalling Windows XP.
Chapter 14: Restoring Software 206 6 7 8 9 10 11 Select 1. Continue deleting all files and restart. 12 13 When prompted, accept the License Agreement by pressing Y. 14 When prompted, insert the red Gateway CD, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so.
Upgrading Your Notebook 15 This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: ■ Add and remove PC Cards ■ Add and replace memory ■ Replace the hard drive www.gateway.
Chapter 15: Upgrading Your Notebook Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts a single Type II or Type III card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information.
Adding and removing a PC Card To remove a PC Card: 1 Click the remove hardware click Stop. icon in the taskbar, the PC Card name, then -ORTurn off your notebook. Important 2 3 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.
Chapter 15: Upgrading Your Notebook Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge-sensitive components in your notebook. Prevent ESD damage by following ESD guidelines every time you install memory or replace the hard drive.
Preventing static electricity discharge Before working with computer components, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. ■ Always hold components by their edges. Avoid touching the edge connectors.
Chapter 15: Upgrading Your Notebook Adding or replacing memory Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 400SD4 for upgrading your memory. Memory bay To add or replace memory modules: 212 1 Follow the instructions under “Preventing static electricity discharge” on page 210.
Adding or replacing memory 6 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. 7 Pull the memory module out of the slot. www.gateway.
Chapter 15: Upgrading Your Notebook 8 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so that it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important 9 10 11 12 214 Use only memory modules designed for the Gateway 400SD4. Gently push the module down until it clicks in place.
Replacing the hard drive kit Replacing the hard drive kit If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive To replace the hard drive kit: 1 Follow the instructions under “Preventing static electricity discharge” on page 210. 2 Turn off your notebook, disconnect the AC adapter and modem and network cables. 3 4 Turn your notebook over so that the bottom is facing up. Remove the battery.
Chapter 15: Upgrading Your Notebook 5 Remove the hard drive kit screws. Hard drive screws 6 216 Slide the hard drive kit away from the connector. www.gateway.
Replacing the hard drive kit 7 8 9 10 11 12 Lift the end of the hard drive kit furthest from the connector, then remove the drive kit from the bay. Place the new hard drive kit into the bay. Slide the hard drive kit into the connector. Replace the screws that secure the hard drive kit to your notebook. Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.
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Troubleshooting 16 This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 37 for more information about how to get help. www.gateway.
Chapter 16: Troubleshooting Safety guidelines While troubleshooting your notebook, follow these safety guidelines: ■ Never remove the memory bay cover or hard drive while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected. ■ Make sure that you are correctly grounded before accessing internal components.
First steps First steps If you have problems with your notebook, try these things first: ■ Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full.
Chapter 16: Troubleshooting Troubleshooting CD or DVD drives Your notebook does not recognize a disc or the drive ■ The disc may not be correctly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retainers hold the disc in place. ■ Make sure that the disc label is facing up, then try again. ■ If you are trying to play a DVD, make sure that you have a DVD drive. See “Identifying drive types” on page 79 for more information.
Troubleshooting ■ Clean the CD. For more information, see “Cleaning CDs or DVDs” on page 224. ■ Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. ■ Reinstall the audio device drivers. For more information, see “Reinstalling device drivers” on page 199. A DVD movie will not play ■ Make sure that the label or side you want to play is facing up, then try again. ■ Shut down and restart your notebook. ■ Make sure that you have a DVD drive.
Chapter 16: Troubleshooting Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage: 1 Click Start, then click Control Panel. The Control Panel window opens.
Troubleshooting To free IRQ resources for the new device: 1 In the Device Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle. 2 Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable. 3 Right-click the device or port you want to disable, then click Disable. The device or port is disabled.
Chapter 16: Troubleshooting You see a “Non-system disk”, “NTLDR is missing”, or “Disk error” error message ■ Eject the diskette from the diskette drive, then press ENTER. ■ Make sure that the diskette you are using is IBM-compatible. The diskette drive status indicator is lit continuously ■ Remove the diskette from the drive. If the indicator stays on, try restarting your notebook. Display The screen is too dark ■ Adjust the brightness using the system keys.
Troubleshooting The display has pixels that are always dark or too bright ■ This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
Chapter 16: Troubleshooting Caution ■ All deleted files will be lost when you empty the Recycle Bin. Save your files to a diskette or another drive. If the hard drive is full, copy any files not regularly used to diskettes or other backup media, then delete them from the hard drive. Help and Support For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the HelpSpot Search box , then click the arrow.
Troubleshooting ■ Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. ■ If you have the call waiting feature on your telephone line, make sure that it is disabled. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.
Chapter 16: Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The external keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. ■ Remove all extension cables and switchboxes.
Troubleshooting You see a “Not enough memory” error message ■ Close all programs, then restart your notebook. Help and Support For more information about troubleshooting memory errors in Windows XP, click Start, then click Help and Support. Type the keyword memory error in the HelpSpot Search box , then click the arrow. Modem Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack.
Chapter 16: Troubleshooting Help and Support For more information about dialing properties in Windows XP, click Start, then click Help and Support. Type the keyword dialing in the HelpSpot Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.
Troubleshooting If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Chapter 16: Troubleshooting ■ Run Windows modem diagnostics. To run modem diagnostics: 1 2 Close all open programs. Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 4 Click your modem, then click Properties. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem.
Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 4 5 Click the modem you want to adjust, then click Properties. Click the Modem tab, then adjust the Speaker volume control. Click OK twice to close the Phone and Modem Options dialog box.
Chapter 16: Troubleshooting Networks You cannot connect to your company network ■ Every network is unique. Contact your company computer department or network administrator for help. Help and Support For more information about network troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword network troubleshooting in the HelpSpot Search box , then click the arrow. Passwords Your notebook does not accept your password ■ Make sure that CAPS password.
Troubleshooting Power Your notebook is not working on AC power ■ Make sure that your AC power adapter is connected correctly to your notebook. For more information, see “Connecting the AC adapter” on page 18. ■ If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.
Chapter 16: Troubleshooting ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press so that the printer can start printing. Press the button to put the printer online. ■ Check the port and cable for bent or broken pins. ■ If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. To set a default printer: ■ 1 Click Start, then click Control Panel. The Control Panel window opens.
Troubleshooting Help and Support For more information about printer troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword printer troubleshooter in the HelpSpot Search box , then click the arrow. ■ Wait until files have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.
Chapter 16: Troubleshooting Video The external monitor is not working 240 ■ Make sure that you have pressed FN+LCD/CRT to activate the external monitor option. ■ Make sure that the monitor power is turned on and that the video cable is correctly connected. www.gateway.
Telephone support Telephone support Before calling Gateway Technical Support If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Technical Support: ■ Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.
Chapter 16: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.
Tutoring and training Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: ■ The printed or online documentation that came with your hardware or software.
Chapter 16: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint. www.gateway.com/country Gateway Learning Libraries A variety of courses and tutorials are available on CD.
Safety, Regulatory, and Legal Information A Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
Appendix A: Safety, Regulatory, and Legal Information ■ Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings. ■ Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use.
Regulatory compliance statements Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections).
Appendix A: Safety, Regulatory, and Legal Information 248 Warning Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Appendix A: Safety, Regulatory, and Legal Information FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway 400SD4 This device complies with Part 15 of the FCC Rules.
Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. An FCC-compliant telephone line cord with a modular plug is required for use with this device.
Appendix A: Safety, Regulatory, and Legal Information Canada Industry Canada (IC) Intentional emitter per RSS 210 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Telecommunications per DOC notice (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.
Appendix A: Safety, Regulatory, and Legal Information Mexico Intentional emitter Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Mexico if a SCT ID is on the system label.
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
Appendix A: Safety, Regulatory, and Legal Information Notices Copyright © 2002 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC adapter connecting 18 connector 6 damaged 18 defective 19 international adapters 127 access point 160, 163, 164 accessories 15 safety precautions 246 accounts America Online 69 ISP 69 user 153 ad hoc networking 165 adding icons to desktop 48 user accounts 153 See also installing airplane power adapter 15, 127 alarms 129, 131 America Online 70 application key 27 arrow keys 27 AU file 88 audio headphone jack 4 microphone jack 4 muting 29, 82 playing 84, 86, 88 recording 86 troubleshooting 239 audio
using while traveling 137 cable modem 36, 68, 160, 163 camera See digital camera See digital video camera Caps Lock indicator 25 capturing video 109 cards adding PC Card 208 eject button 4, 209 inserting PC Card 208 installing 208 reinstalling 208 removing PC Card 209 replacing 208 slots 3, 208 troubleshooting 236 carrying case 15 CD adding tracks to your library 94 cleaning 224 copying 105 creating data CD 97 creating music CDs 97, 101 editing track information 93 inserting 80 playing music 84, 89 troubles
i.
HelpSpot 38 online help 42 documents creating 62 opening 64 printing 65 saving 63 double-clicking 33 downloading 73 dragging 33 drivers 199 reinstalling 199 updating 201 drives 51 backing up files 191 CD 5, 79, 127 CD-RW 5, 79, 127 checking for errors 187 checking for free space 185 defragmenting 189 deleting files 186 diskette 4, 78 DVD 5, 79, 127 DVD/CD-RW 5, 79, 127 hard drive 7, 215 identifying drive types 79 replacing hard drive 215 sharing 156 status indicators 24 troubleshooting 222, 225, 227 types 7
receiving and viewing 118 retrying 119 sending 115 sending from program 117 sending scanned image 117 setting up cover page template 116 troubleshooting 233 files 51, 52 backing up 191 copying 54, 66 cutting 66 deleting 47, 56, 66, 186 finding 57, 59 moving 54, 171 opening 33, 47 pasting 66 recovering 56 renaming 66 searching for 57, 59 transferring 137, 171 troubleshooting 227 types 172 viewing list 52 Files and Settings Transfer Wizard 170 finding files and folders 57, 59, 171 HelpSpot topics 40 specifica
hyperlinks 71 I i.Link port 3, 36, 109 IEEE 1394 port 3, 36, 109 IEEE 802.11a 158, 162 using while traveling 136 IEEE 802.
Scroll Lock 28 Standby 28 Status 28 system 27 system key combinations 28 toggle display 28 volume control 27 Windows 27 L label internal wireless 12 Microsoft Certificate of Authenticity (COA) 12 model number 7, 11 serial number 7, 11 wireless networking 12 laser printer 16 latch battery 8 LCD panel release 2 LCD brightness system keys 27 LCD panel cleaning 194 release latch 2 troubleshooting 226 LCD/CRT system key 28 lights See status indicators line protector 136 line tester 136 lock Kensington cable 6,
See also touchpad moving files 54, 171 folders 54, 55 Internet settings 173 pointer 32 screen objects 33 MP3 file creating 91 editing track information 93 playing 88 streaming 157 MPEG file 88 streaming 157 multi-function buttons 9, 30 customizing 152 multimedia adjusting volume 81 playing audio CD 84 playing DVD 108 recording audio 86 using CD drive 79 using diskette drive 78 using DVD drive 79 using Windows Media Player 84, 88 multi-player game playing 157 music playing 84, 89 music library building 94 ch
P Pad Lock indicator 25, 28 system key 28 parallel port 6, 36 password 137, 236 pasting files and folders 54, 66 text and graphics 66 pause text scrolling 28 PC Cards adding 208 eject buttons 4, 209 inserting 208 installing 208 removing 209 slots 3, 208 troubleshooting 236 PC Doctor 221 PCMCIA Cards See PC Cards peer-to-peer 166 peer-to-peer networking 165 peripheral devices 15, 36 Pinnacle Expression 109 playing audio CD 84 audio CD with MusicMatch 89 audio file 87 DVD 108 multimedia files 88 music CD 84,
closing 66 installing 176, 203 opening 33, 47 reinstalling 176, 203 R radio listening with MusicMatch 96 radio approval authorities 136 radio frequency wireless connections 136 RAM See memory reboot 23 recalibrating battery 124 recharging battery 123 recordable drive 127, 191 copying CDs 105 creating data CDs 97 creating music CDs 101 identifying drive 79 status indicator 24 troubleshooting 222 using 79, 97 recording audio file 86 CD tracks 91 recovering files and folders 56 Recycle Bin 47 deleting files
status indicator 25, 28 system key 28 Search utility 60 searching for files and folders 57, 59 in HelpSpot 40 security features Kensington cable lock 6, 137 security while traveling 137 serial number 7, 11, 13, 44, 137, 176 serial number label 7 setting up safety precautions 245 sharing devices 157 drives 156 Internet connection 156 printer 157 shortcut menus accessing 33 shortcuts adding to desktop 48 buttons 30 closing programs 66 closing windows 66 copying 66 cutting 66 deleting files and folders 66 keyb
system keys 27 T taskbar 47 Technical Support 242 technical support automated troubleshooting 242 eSupport 13, 14, 44 FaxBack support 242 resources 241 Technical Support 242 tips before contacting 241 tutorial service 242 telephone automatically canceling fax 119 canceling fax 118 configuring Fax 112 installing Fax 112 line protector 136 line tester 136 receiving and viewing faxes 118 retrying fax 119 sending fax 115 sending faxes from a program 117 sending scanned image fax 117 setting up fax cover page t
screen area 226 screen resolution 226 sound 239 support tool 221 video 240 Web site connection speed 229 turning off notebook 22 turning on notebook 21, 23 tutoring fee-based 243 U updating device drivers 201 Norton AntiVirus 184 upgrading 207 USB port 3, 36 user accounts adding 153 switching 154 user-defined shortcut button 30 programming button 152 V video capture 109 playing 88, 108 troubleshooting 240 video camera connecting 36, 109 video file streaming 157 virus 182 protecting against 73, 182 removin
