Using Your Gateway 450 Notebook Gateway 450 Notebook user'sguide MAN SYS US 450 SX4 USR GDE R1 9/02 Customizing Troubleshooting
Contents 1 Checking Out Your Gateway 450 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Back . . . . .
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Using the desktop . . . . . . . . . . . . . . .
Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Changing power settings . . . . . . . . . . . . . . . . . . . . . . . .
Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . Equipment you need for an access point wireless Ethernet network . . . . . . Example peer-to-peer wireless Ethernet network . . .
14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Reinstalling programs . . . . . . . . . . . . .
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Video . . . . . . . . . . . . . . . . . . . . . .
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Checking Out Your Gateway 450 1 This chapter introduces you to the basic features of your notebook.
Chapter 1: Checking Out Your Gateway 450 Front Speaker Battery Power charge indicator indicator Component Speakers Battery charge indicator Icon LCD panel release latch Speaker Description Provide audio output when headphones or amplified speakers are not plugged in. The LED shows the battery activity and status. LED green - battery is fully charged. LED orange - battery is charging. ■ LED red - battery is malfunctioning. This LED only lights up when the notebook is plugged in.
Left side Left side Microphone jack USB ports Line in jack PC Card slots PC Card eject buttons Headphone jack IEEE 1394 port Component Icon Description Microphone jack Plug a microphone into this jack. Line in jack Connect an external audio input source (such as a stereo) to this jack so that you can record sound on your notebook or play sound through the notebook speakers. Headphone jack Plug amplified speakers or headphones into this jack.
Chapter 1: Checking Out Your Gateway 450 Component 4 Icon Description PC Card slots Insert one or two Type II, or one Type III PC Card into these slots. For more information, see “Adding and removing a PC Card” on page 240. PC Card eject buttons Press one of the eject buttons to remove a PC Card from a PC Card slot. For more information, see “Adding and removing a PC Card” on page 240. www.gateway.
Right side Right side Modular bay Component Modular bay Icon Kensington lock slot Description Use this bay for a secondary battery, a CD, DVD, CD-RW, or combination DVD/CD-RW drive, a diskette drive, or a second hard drive. For more information, see “Changing drives” on page 242. To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 84.
Chapter 1: Checking Out Your Gateway 450 Back Power connector PS/2 port TV out jack Ethernet jack Parallel port Serial port Monitor port Ventilation fan Modem jack Component Icon Description Power connector Plug the AC adapter cable into this connector. TV out jack Plug a television into this jack so that you can view your display on a television using NTSC/PAL composite video. For more information, see “Viewing the display on a television” on page 120.
Back Component Icon Description Monitor port Plug an analog VGA monitor into this port. Ventilation fan Helps cool internal components. Do not block or insert objects into these slots. www.gateway.
Chapter 1: Checking Out Your Gateway 450 Bottom Docking port Modular bay latch System label Memory bay Modular bay latch Reset hole Battery bay Mini PCI bay Battery latch Component Docking port Icon Hard drive bay Description Connect the port replicator to this port. Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway notebook. 8 Memory bay Install as many as two memory modules into this bay.
Bottom Component Icon Description Battery latch Slide to release the battery. Battery bay Insert the main battery into this bay. For more information, see “Changing batteries” on page 143. Modular bay latch Slide and hold the modular bay latch closest to the back of the notebook, then slide the other modular bay latch to release the bay module. System label Includes the product model number. For more information, see “Identifying your model” on page 12. www.gateway.
Chapter 1: Checking Out Your Gateway 450 Keyboard area For information on using your keyboard, see “Using the keyboard” on page 27. Multi-function buttons Status indicators Power button Keyboard Touchpad Component Multi-function buttons 10 Icon Description Press these buttons to open programs assigned to them. By default, these buttons are set to open your e-mail program, your Web browser, online help, and another program that you assign. For more information, see “Multi-function buttons” on page 31.
Keyboard area Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 32. Keyboard Provides all the features of a full-sized 86-key keyboard. For more information, see “Using the keyboard” on page 27. Power button Press to turn the power on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see “Changing power settings” on page 151.
Chapter 1: Checking Out Your Gateway 450 Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.
Identifying your model Internal wireless label A label similar to the following indicates your computer contains a wireless communications device. The label is located on the bottom of your notebook. IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318 CANADA ID 1787104509A Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.
Chapter 1: Checking Out Your Gateway 450 Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in HelpSpot or visit Gateway’s eSupport page at www.gateway.com/support. The eSupport page also has links to additional Gateway documentation and detailed specifications. View your computer’s serial number by clicking Start, Help and Support, then clicking View system serial number.
Finding your specifications You can also find out more about your computer at the Gateway eSupport site. Visit www.gateway.com/support. www.gateway.
Chapter 1: Checking Out Your Gateway 450 Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessories Superstore at www.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
Accessories Printers You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral device” on page 37 for more information about attaching a printer to your notebook. Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers.
Chapter 1: Checking Out Your Gateway 450 18 www.gateway.
Getting Started 2 This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: ■ Connect the AC adapter ■ Start and turn off your notebook ■ Identify the status indicators ■ Use the keyboard ■ Use the EZ Pad touchpad ■ Connect the modem ■ Connect to an Ethernet network ■ Install peripheral devices www.gateway.
Chapter 2: Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
Connecting the AC adapter 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in. 4 When you finish using your notebook for the first time, turn your notebook off and leave your notebook connected to AC power for at least 24 hours.
Chapter 2: Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning 22 High voltages can enter your notebook through both the power cord and the modem connection.
Starting your notebook Starting your notebook To start your notebook: 1 Open your notebook by pressing the latch on the front of your notebook and lifting the LCD panel. 2 Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 151.
Chapter 2: Getting Started If your notebook is in Standby mode, “wake” it up by pressing the power button. For more information on changing power-saving settings, see “Changing power settings” on page 151. Turning off your notebook To turn off your notebook in Windows XP: 1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens. 2 Click Turn Off. Windows shuts down and turns off your notebook.
Restarting (rebooting) your notebook Restarting (rebooting) your notebook If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook. To close unresponsive programs and restart your notebook: 1 Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.
Chapter 2: Getting Started Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. Hard drive Modular drive Caps lock Scroll lock Pad lock Indicator Icon Modular drive Description ■ ■ Indicator Green - The modular drive is in use. Indicator Orange - The module is ready to swap. Hard drive The hard drive is in use. Caps Lock Caps Lock is turned on. Scroll Lock Scroll Lock is turned on.
Using the keyboard Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You can attach an external keyboard to the notebook using a USB or PS/2 port. You do not need to shut down the notebook to connect a USB keyboard.
Chapter 2: Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Using the keyboard System key combinations When you press an FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key. Press and hold FN while pressing this system key... To... Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.
Chapter 2: Getting Started Press and hold FN while pressing this system key... To... Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume in Windows XP” on page 86 and “Adjusting the volume in Windows 2000” on page 89. Increase volume. For more information, see “Adjusting the volume in Windows XP” on page 86 and “Adjusting the volume in Windows 2000” on page 89. Decrease volume.
Multi-function buttons Multi-function buttons Press the multi-function buttons to open programs you assign to them. For more information, see “Programming the multi-function buttons” on page 182. Help Internet E-mail Button Icon User-defined shortcut Press to... E-mail Open your e-mail program. Internet Open your Web browser. Help Open online help. User-defined shortcut Open the program you assign to this key. www.gateway.
Chapter 2: Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Touchpad Left touchpad button 32 Rocker switch Right touchpad button www.gateway.
Using the EZ Pad touchpad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can assign a function to the rocker switch between the touchpad buttons. This function can be to scroll up or down, maximize or minimize the active window, or open and close the Start menu.
Chapter 2: Getting Started To... Do this... Select an object on the screen. Position the pointer over the object. Quickly press and release the left button once. This action is called clicking. Start a program or open a file or folder. Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking. Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object.
Connecting the modem Connecting the modem Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line. Caution To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: 1 Insert one end of the modem cable into the modem jack of your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.
Chapter 2: Getting Started Connecting to a wired Ethernet network Your notebook has a network jack that you can use to connect to a 10/100 wired Ethernet network. Important Your notebook may be equipped with built-in wireless Ethernet or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see “Networking Your Computer” on page 185. For information about installing a wireless Ethernet PC Card, see “Adding and removing a PC Card” on page 240.
Installing a printer, scanner, or other peripheral device Broadband Internet connections You can use your notebook’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using the Internet” on page 71 and “Networking Your Computer” on page 185.
Chapter 2: Getting Started 38 www.gateway.
Getting Help 3 This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: ■ HelpSpot™ ■ Online help ■ Gateway Web site www.gateway.
Chapter 3: Getting Help HelpSpot Your computer may include HelpSpot, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the Using your computer link on the HelpSpot main page. www.gateway.
Chapter 3: Getting Help Searching for a topic To search for a topic in HelpSpot, type a word or phrase (keyword) in the Search box located at the top of any HelpSpot screen, then click the arrow button. Search box Search results header Search results headers For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in HelpSpot and are relevant to your search topic.
HelpSpot HelpSpot videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: ■ To watch a video in HelpSpot, click Video Tutorials on the HelpSpot home page, then click a video title. The video plays. www.gateway.
Chapter 3: Getting Help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. 44 www.gateway.
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials and personalized information about your system. Visit the Gateway eSupport Web site at www.gateway.com/support. For more information about connecting to the Internet, see “Using the Internet” on page 71. www.gateway.
Chapter 3: Getting Help Using eSupport The eSupport site is divided into four major areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info Each of these areas is represented by a tab across the top of the Web page. Support Home tab To get specific information about your computer, type your serial number into the My System Information box, then click GO, or click Look up my serial number for me. For more information, see “Finding your specifications” on page 14.
Windows Basics 4 Read this chapter to learn how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts www.gateway.
Chapter 4: Windows Basics About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support.
Using the desktop Using the desktop The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Desktop elements Description The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.
Chapter 4: Windows Basics 3 Click a file or program to open it. Help and Support For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box , then click the arrow. 50 www.gateway.
Using the desktop Adding icons to the desktop You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: 1 2 Click Start, then click All Programs. 3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop. Right-click (press the right touchpad button) the program that you want to add to the desktop.
Chapter 4: Windows Basics Identifying window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window. Title bar Menu bar 52 Close Maximize Minimize www.gateway.
Identifying window items Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Description The title bar is the horizontal bar at the top of a window that shows the window title. Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again. Clicking the maximize button expands the active window to fit the entire computer display.
Chapter 4: Windows Basics Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive.
Working with files and folders To see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive. Help and Support For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box , then click the arrow. Creating folders Folders are much like the folders in a file cabinet.
Chapter 4: Windows Basics To create a folder: 1 In Windows XP, click Start, then click My Computer on the Start menu. - OR In Windows 2000, double-click the My Computer icon on the desktop. 2 Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive. If you do not see the contents of the drive, click Show the contents of this drive.
Working with files and folders Copying and moving files and folders The skills you need to copy and move files are called copying, cutting, and pasting. When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
Chapter 4: Windows Basics To move a file or folder to another folder: 1 Locate the file or folder you want to move. For more information, see “Viewing drives” on page 54 and “Searching for files” on page 62. 2 Right-click (press the right touchpad button) the file or folder that you want to move. A pop-up menu opens on the desktop. 3 4 5 6 Click Cut on the pop-up menu. Open the destination folder. With the pointer inside the destination folder, right-click. Click Paste.
Working with files and folders Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied. In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin. You can recover any file in the Recycle Bin as long as the bin has not been emptied.
Chapter 4: Windows Basics To empty the Recycle Bin: Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. 1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens. 2 Click File, then click Empty Recycle Bin. Windows asks you if you are sure that you want to empty the bin. 3 Click Yes. Windows permanently deletes all files in the Recycle Bin.
Working with files and folders 2 Double-click the drive or folder that you think contains the file or folder that you want to find. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. 3 Continue double-clicking folders and their subfolders until you find the file or folder you want. Help and Support For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support.
Chapter 4: Windows Basics Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by: ■ Name or part of a name ■ Creation date ■ Modification date ■ File type ■ Text contained in the file ■ Time period in which it was created or modified You can also combine search criteria to refine searches.
Searching for files Using the Windows Search utility To find files and folders using the Search utility: 1 In Windows XP, click Start, then click Search. The Search Results window opens. Click All files and folders. - OR In Windows 2000, click Start, Search, then click For Files or Folders. The Search Results window opens. 2 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window.
Chapter 4: Windows Basics 3 Click Search or Search Now. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Help and Support For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the HelpSpot Search box , then click the arrow.
Working with documents Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document using Microsoft® WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel.
Chapter 4: Windows Basics Saving a document After you create a document, you need to save it if you want to use it later. To save a document: 1 Click File, then click Save. The Save As dialog box opens. Save in list File name 2 Click the arrow button to open the Save in list, then click the folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list. 3 4 Type a new file name in the File name box. Click Save.
Working with documents Opening a document To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in. To open a document: 1 2 3 Start the program. Click File, then click Open. Click the arrow button to open the Look in list, then click the folder you want to open. If you do not see the folder you want, browse through the folders listed below the Look in list. Look in list 4 Double-click the document file name. The document opens.
Chapter 4: Windows Basics Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, see the printer documentation. To print a document: 1 2 3 4 Make sure that the printer is turned on and loaded with paper. Start the program and open the document. Click File, then click Print. The Print dialog box opens. Set the print options, then click OK. The document prints.
Shortcuts Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Do this... Copy a file, folder, text, or graphic Click the item, then press CTRL + C. Cut a file, folder, text, or graphic Click the item, then press CTRL + X.
Chapter 4: Windows Basics 70 www.gateway.
Using the Internet 5 This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: ■ Set up and access an Internet account using America Online® ■ Connect to a Web site using a browser ■ Download files from the Internet ■ Send and receive e-mail using America Online www.gateway.
Chapter 5: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).
Setting up an Internet account If you want to access the Internet you need: ■ A modem – a device that connects your computer to other computers or servers using a telephone, DSL, or cable line. ■ An Internet service provider – a company that provides access to the Internet through an ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your e-mail messages. ■ A Web browser – a program that displays information from the World Wide Web.
Chapter 5: Using the Internet Accessing your Internet account To connect to your America Online Internet account: 1 2 Click Start, All Programs, then click America Online. Complete the member name and password information, then click Connect. Your computer dials the Internet account telephone number. After connecting, the Welcome window opens. If you are using a service other than America Online, check with your ISP for the correct procedure for connecting.
Using the World Wide Web Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser.
Chapter 5: Using the Internet Connecting to a Web site After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. After your computer connects, a default opening page or welcome screen opens. 2 To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.
Using the World Wide Web Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page 212. To download files or programs from a Web site: 1 2 Connect to your Internet account.
Chapter 5: Using the Internet Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes. An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that “hosts” that user.
Using e-mail Checking your e-mail To check your e-mail using America Online: 1 2 3 Connect to your America Online account. Click Read. Double-click the message you want to read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and Support For general information about using e-mail in Windows XP, click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.
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Using Multimedia 6 This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: ■ Use the diskette drive ■ Use a CD or DVD drive ■ Adjust the volume ■ Play CDs ■ Record and play audio files ■ Use Windows Media Player ■ Use MusicMatch ■ Use a recordable drive to create CDs ■ Play DVDs ■ View the display on a television ■ Capture video using the IEEE 1394 (also known as Firewire or i.Link) port www.gateway.
Chapter 6: Using Multimedia Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette slot Diskette eject button To use a diskette: 1 Insert the diskette into the diskette drive with the label facing up.
Using the diskette drive 2 To access a file on the diskette in Windows XP, click Start, then click My Computer. Double-click the drive letter (for example, the A: drive), then double-click the file name. - OR To access a file on the diskette in Windows 2000, double-click the My Computer icon, the drive letter (for example, the A: drive), then double-click the file name.
Chapter 6: Using Multimedia Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one of the following logos: CD drive Use a CD drive for installing programs, playing audio CDs, and accessing data. You cannot use this drive to create CDs or play DVDs.
Using the CD or DVD drive Inserting a CD or DVD Activity indicator Important Manual eject hole Eject button Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. After the tray opens slightly, pull the disc tray completely open. Important If the drive you want to use is not in the modular bay, you need to swap modules.
Chapter 6: Using Multimedia 2 Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place. Important 3 When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so that the name of the side you want to play is facing up. Push the tray in until it is closed.
Adjusting the volume To adjust the overall volume level from Windows: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices. 2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens. 3 Click the Volume tab. 4 Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK.
Chapter 6: Using Multimedia To adjust specific volume levels: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices. 2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens. 3 Click the Volume tab. 4 Click Advanced in the Device volume area.
Adjusting the volume 5 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it. Adjusting the volume in Windows 2000 You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer.
Chapter 6: Using Multimedia To adjust specific volume levels: 1 Double-click the speaker icon window opens. on the taskbar. The Volume Control If the device you want to adjust does not appear in the Volume Control window, click Options, Properties, the audio device you want to adjust, then click OK. 90 2 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the Volume Control window.
Listening to CDs Listening to CDs You can use the CD or DVD drive on your computer to listen to music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. Listening to CDs in Windows XP Use the Windows Media Player to listen to CDs in Windows XP. For more information about the using the Windows Media Player, click Help. You can also use MusicMatch to listen to CDs. For more information, see “Using MusicMatch” on page 98.
Chapter 6: Using Multimedia 3 When the media player opens, click (play). Play Stop Volume Previous Mute Next If you do not hear audio or you want to change the volume, see “Adjusting the volume in Windows XP” on page 86. Help and Support For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search box , then click the arrow. 92 www.gateway.
Listening to CDs Listening to CDs in Windows 2000 Use the Windows CD Player to play an audio CD. You can also use MusicMatch to listen to CDs. For more information, see “Using MusicMatch” on page 98. To play a CD: ■ Insert a CD into the CD or DVD drive. The CD Player opens and the CD plays. Important If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing drives” on page 242.
Chapter 6: Using Multimedia Recording and playing audio Use the following instructions to make an audio recording by speaking into a microphone. To make an audio recording: 1 Plug a microphone into the Microphone jack on your computer. For the location of the Microphone jack, see “Left side” on page 3. 2 Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder. The Sound Recorder opens.
Recording and playing audio To play an audio recording in Sound Recorder: 1 2 3 4 Open the Sound Recorder. Click File, then click Open. The Open dialog box opens. Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support.
Chapter 6: Using Multimedia Playing audio and video files with the Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about the using the Windows Media Player, click Help. To play a file using the Windows Media Player: 1 In Windows XP, click Start, All Programs, then click Windows Media Player. The Windows Media Player opens.
Playing audio and video files with the Windows Media Player 2 Click File, then click Open. The Open dialog box opens. Important 3 4 If the menu bar does not appear, click the show menu bar button. Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support.
Chapter 6: Using Multimedia Using MusicMatch Using MusicMatch™, you can: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio For more information on using MusicMatch, see its online help. Playing CDs You can use the MusicMatch program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer.
Using MusicMatch The first time you insert a music CD, the Audio CD dialog box opens. 2 Click Play Audio CD using MUSICMATCH Jukebox, then click OK. MusicMatch opens, the CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.
Chapter 6: Using Multimedia To play a music CD in Windows 2000: 1 Double-click the musicmatch JUKEBOX icon on your desktop. MusicMatch opens. 2 Insert the music CD into the CD or DVD drive on your computer. Important If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing drives” on page 242. 3 Click the CD tab in the MusicMatch window. The names of the music tracks appear in the playlist area. 4 Click (play).
Using MusicMatch To create (rip) MP3 files: 1 Insert a music CD into your CD or DVD drive. Important 2 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing drives” on page 242. If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The MusicMatch window opens. - OR If a dialog box does not open, click Start, All Programs, MusicMatch, then click MusicMatch Jukebox.
Chapter 6: Using Multimedia 3 Click the record button. The Recorder window opens. REC 4 5 6 102 Track list Click to clear the check box for any track you do not want to record (rip). Click REC. When a message appears that tells you the CD drive needs to be configured, click OK. www.gateway.
Using MusicMatch Editing track information After you add a CD track as an MP3 file to your music library, you can edit the track’s information. To edit track information: 1 2 3 4 In MusicMatch, click My Library. The library window opens. In the library window, right-click the file, then click Edit Track Tag(s). The Edit Track Tag dialog box opens. Enter information such as track title, lead artist, album, and genre. Click OK.
Chapter 6: Using Multimedia Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a music file. You can add music tracks to your music library by: ■ Creating MP3 files – When you create MP3 files from the tracks on your music CD, MusicMatch automatically adds these files to your music library.
Using MusicMatch Changing the music library display settings To change the music library display settings: 1 In MusicMatch, click Options, then click Settings. The Settings dialog box opens. 2 Click the Music Library tab. 3 Click the categories that you want to display in the columns, then click OK. www.gateway.
Chapter 6: Using Multimedia Listening to Internet radio To listen to an Internet radio station: 1 Connect to the Internet, then open MusicMatch. 2 Click Radio Stations. The Radio window opens. 3 To select one of the MusicMatch Internet radio stations, click one of the Popular Stations. MusicMatch connects to the station and plays the audio. - OR To play another Internet radio station, click Broadcast Stations, the appropriate category in the Station Selector, the radio station, then click (play).
Using a recordable drive Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. For more information, see the MusicMatch online help. Using a recordable drive You can use your CD-RW or DVD/CD-RW drive to create data CDs, music CDs, or copies of CDs. For more information about your drive’s capabilities, see “Identifying drive types” on page 84. Creating data CDs Use Roxio Easy CD Creator to create data CDs.
Chapter 6: Using Multimedia To create a data CD: 1 2 Insert a blank, writable CD into your recordable CD drive. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. make a data CD dataCD project 108 www.gateway.
Using a recordable drive 3 Move your pointer over make a data CD, then click dataCD project. The Easy CD Creator window opens. Select Source Files Source Pane 4 Add Click the arrow button to open the Select Source Files list, then click the drive or folder where the files you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
Chapter 6: Using Multimedia 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. record 6 After you have added all of your files, click record. The Record CD Setup dialog box opens. Start Recording 110 www.gateway.
Using a recordable drive 7 Click Start Recording. Help and Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search box , then click the arrow. Creating music CDs Use Roxio Easy CD Creator to create music CDs from other music CDs or MP3 files. For information on creating data CDs, see “Creating data CDs” on page 107.
Chapter 6: Using Multimedia To create music CDs: 1 Insert a blank, writable CD into your recordable CD drive. Tips & Tricks 2 Most home and car stereos can read CD-R discs, but do not read CD-RW discs. To make sure that the CD that you create will play on home and car CD players, use a CD-R disc. If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens.
Using a recordable drive 3 Move your pointer over make a music CD, then click musicCD project. The Easy CD Creator window opens. Select Source Files Source pane 4 Add Click the arrow button to open the Select Source Files list, then click the drive or folder where the music files that you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
Chapter 6: Using Multimedia 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. Tips & Tricks You can add any combination of music tracks or MP3 files to a music CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. record 114 www.gateway.
Using a recordable drive 6 After you have added all of your tracks and files, click record. The Record CD Setup dialog box opens. Start Recording 7 Click Start Recording. When the recording is complete, you may see a Record Complete dialog box. Select the appropriate option. Help and Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search box , then click the arrow.
Chapter 6: Using Multimedia Important If you record copyrighted material on a CD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. To copy a CD: 1 2 3 Insert the CD you want to copy into your recordable CD drive. If a dialog box opens, click Take no action.
Using a recordable drive 4 Move your pointer over CD copier, then click CD copier. The CD Copier window opens. Copy 5 On the Source and Destination tab, click the arrow button to open the Copy from list, then click the recordable drive. 6 Click the arrow button to open the Record to list, then click the recordable drive. 7 Click Copy.
Chapter 6: Using Multimedia Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your computer has a DVD drive, you can play DVDs with the InterVideo DVD Player program or Windows Media Player. For more information about playing DVDs, click Help in the DVD player program.
Playing a DVD Important 5 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing drives” on page 242. To specifically control the DVD or adjust the volume, use the controls in the DVD player. For more information on using the DVD player, see its online help. Help and Support For more information about playing DVDs in Windows XP, click Start, then click Help and Support.
Chapter 6: Using Multimedia Viewing the display on a television The TV out (NTSC/PAL Composite Video) jack on your notebook lets you view your notebook display on a television screen using a standard RCA video cable. The S-Video out jack on your port replicator lets you view your notebook display on a television screen using a standard S-Video cable. Important To turn on external video by default, connect the television (or other external video device) before starting your notebook.
Viewing the display on a television 5 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. -ORIn Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 6 7 Click/Double-click the Display icon. The Display Properties dialog box opens. 8 Click Advanced. The (Multiple Monitors) and Mobility 6 Properties dialog box opens. Click the Settings tab. www.gateway.
Chapter 6: Using Multimedia 9 Click the Displays tab. Enable TV TV 10 11 12 13 14 15 122 Click the Enable TV button if it is not already enabled. Click TV to make any adjustments to the TV settings. Click Apply. Click OK to close the (Multiple Monitors) and Mobility 6 Properties dialog box. Click OK to close the Display Properties dialog box. Click X to close the Control Panel window. www.gateway.
Capturing video Capturing video Pinnacle Expression is a video capture program that lets you capture and edit full-motion video, single images, and audio through the IEEE 1394 (also known as Firewire or i.Link) port. To find the location of the IEEE 1394 port, see “Left side” on page 3. To use Pinnacle Expression: 1 Connect one end of the IEEE 1394 cable to your external source, such as a video camera, and connect the other end of the cable to the IEEE 1394 port on the side of your notebook.
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Sending and Receiving Faxes 7 Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: ■ Install and configure Fax ■ Create and send a new fax ■ Set up a fax cover page template ■ Fax a document you scanned or created in another program ■ Receive, view, and print a fax Important Your modem cable must be installed before you can send and receive faxes.
Chapter 7: Sending and Receiving Faxes Installing and configuring Fax If you are using Windows XP, complete the following instructions for installing and configuring Fax. If you are using Windows 2000, go to “Configuring Fax in Windows 2000” on page 129. Installing Fax in Windows XP Microsoft Fax lets you send and receive faxes using your modem. When Windows XP was originally installed on your computer, Fax was not installed. You need to install Fax from your blue Operating System CD.
Installing and configuring Fax Configuring Fax in Windows XP Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes.
Chapter 7: Sending and Receiving Faxes 4 Click the arrow to open the Please select the fax device list, then click the modem you are using to send and receive faxes. 5 If you want the modem to automatically answer the telephone in order to receive faxes, click the Enable Receive check box. 6 7 Click Next. The Transmitting Subscriber Identification (TSID) screen opens. Enter the transmitting fax identifier information. This identifier information is required by law.
Installing and configuring Fax 10 If you set up your computer to receive faxes, select a folder you want to store receive faxes in and a printer you want to print received faxes on, then click Next. The Configuration Summary screen opens. 11 Click Finish. Configuring Fax in Windows 2000 Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law.
Chapter 7: Sending and Receiving Faxes 10 Enter the transmitting fax identifier information. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. Important 11 Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers If you want to receive faxes, click Enable receive.
Sending a simple fax Sending a simple fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. To send a simple fax: 1 In Windows XP, click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax. The Send Fax Wizard opens. - OR In Windows 2000, click Start, Programs, Accessories, Communications, Fax, then click Send Cover Page Fax. The Send Fax Wizard opens. 2 On the Welcome to Fax Configuration Wizard screen, click Next.
Chapter 7: Sending and Receiving Faxes 6 When you have entered all your recipients, click Next. The Preparing the Cover Page screen opens. 7 Click the arrow to open the Cover page template, then click the cover page template you want to use. 8 9 Type the subject text in the Subject line area. Type the message text in the Note area, then click Next. The Schedule screen opens. 10 Select when you want to send the fax and a priority for the fax, then click Next.
Faxing from programs 2 If you want to include fields that are imported from either the Send Fax Wizard or the Fax Configuration Wizard (such as To or From), add them to the page by using the Insert menu, then move them to the appropriate place on your template. You can also use the Insert menu to include information that is automatically calculated (such as number of pages or date and time sent).
Chapter 7: Sending and Receiving Faxes Faxing a scanned document To fax a document that you have scanned: 1 2 3 4 5 Scan the document using the program for your scanner. With the scanned file open, click File, then click Print. The Print dialog box opens. Click the arrow button to open the Name list, then click the Fax printer. Click Print or OK. The Send Fax Wizard opens. Complete the wizard by following the instructions in “Sending a simple fax” on page 131.
Canceling a fax Canceling a fax You can cancel a fax that you have set up to send at a time in the future. To cancel a fax that has not been sent in Windows XP: 1 If Fax is not open, click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. 2 3 4 Click Outbox, then right-click the fax you want to cancel. Click Delete to cancel the fax. Click Yes.
Chapter 7: Sending and Receiving Faxes Automatically retry sending a fax in Windows XP You can set up Fax so that it continues to try sending your fax if the receiving fax machine is busy. Important Fax is automatically set up to retry three times at ten minute intervals. To automatically retry sending a fax: 1 2 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
Automatically cancelling a fax in Windows XP Automatically cancelling a fax in Windows XP If your computer tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax: 1 2 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed printers or fax printers. The Printers and Faxes window opens.
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Managing Power 8 While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: ■ Check and recharge the battery ■ Recalibrate the battery ■ Change batteries ■ Extend the life of the battery by conserving battery power and using alternate power sources ■ Change power-saving settings www.gateway.
Chapter 8: Managing Power Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: ■ Double-clicking the power cord icon The Power Meter dialog box opens. Important in the taskbar. If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button.
Recharging the battery ■ Pressing the battery meter buttons on the main battery and optional secondary battery. The battery meter lights indicate the percentage of battery charge remaining. ■ Waiting for a Low Battery warning message to appear. If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery. For more information, see “Recalibrating the battery” on page 142.
Chapter 8: Managing Power Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge. To recalibrate the battery: 1 2 Connect the AC adapter, then turn on your notebook. As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens.
Changing batteries Changing batteries If your notebook is plugged into an AC outlet or if it has a charged secondary battery installed, you can change the main battery while the notebook is turned on. If your notebook has only one battery and it is not plugged into an AC outlet, you must turn the notebook off while changing the batteries. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 450SX4 battery.
Chapter 8: Managing Power 144 5 Slide the battery release latch and lift the battery out of the bay. 6 Place a recharged battery into the bay and press down until it snaps into place. 7 8 9 Turn your notebook over. Reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.
Changing batteries Installing a secondary battery Your notebook’s modular bay accepts a secondary battery. The secondary battery charges when the notebook is connected to AC power. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 450SX4 secondary battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Chapter 8: Managing Power 7 146 Slide the other bay module release latch. The module moves out slightly. www.gateway.
Changing batteries 8 Slide the bay module out. 9 Firmly push the secondary battery straight into the bay until the latch clicks into place. www.gateway.
Chapter 8: Managing Power 10 11 12 148 Turn your notebook over. Reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.
Extending battery life Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: ■ Dimming the display as low as is comfortable. ■ Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. ■ Modifying the power management settings for maximum power savings. For more information, see “Changing power settings” on page 151.
Chapter 8: Managing Power Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: ■ Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.
Changing power settings Changing power settings You can change the function of the power button, Standby system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and activating Hibernate mode. Power schemes (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off.
Chapter 8: Managing Power 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR Set the timers, then save your custom power scheme by clicking Save As and typing a name for the scheme. 4 Click OK. Help and Support For more information about changing the power scheme in Windows XP, click Start, then click Help and Support.
Changing power settings Changing alarm options To change the alarm options: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the Alarms tab.
Chapter 8: Managing Power Help and Support For more information about changing the alarm options in Windows XP, click Start, then click Help and Support. Type the keyword alarm options in the HelpSpot Search box , then click the arrow. Changing advanced settings To change advanced power management settings: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
Changing power settings 4 Click the arrow button to open a Power buttons list, then click the power setting mode you want to use. 5 Click OK. Help and Support For more information about changing the power management settings in Windows XP, click Start, then click Help and Support. Type the keyword power management in the HelpSpot Search box , then click the arrow. Activating and using Hibernate mode To activate Hibernate mode: 1 In Windows XP, click Start, then click Control Panel.
Chapter 8: Managing Power 3 Click the Hibernate tab. 4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Turn Off Computer or Shut Down Windows dialog box. To use Hibernate mode: ■ As an automatic power savings mode: Open the Power Options Properties dialog box, then click the Power Schemes tab.
Changing power settings ■ As a manually-selected power savings mode: In Windows XP, click Start, then click Turn Off Computer. Press and hold SHIFT, then click Hibernate. -ORIn Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Hibernate. Click OK. Help and Support For more information about using Hibernate mode in Windows XP, click Start, then click Help and Support.
Chapter 8: Managing Power 6 7 Open the Exit menu, then highlight Exit Saving Changes and press ENTER. Select Yes, then press ENTER. To change SpeedStep settings in Windows 2000: 158 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the Power Management icon. The Power Options Properties dialog box opens. 3 Click the Intel SpeedStep technology tab. www.gateway.
Changing power settings 4 5 Change any of the following settings: ■ To run the processor at full speed regardless of the power source, click the arrow button to open the Running on batteries list, then click Maximum Performance. ■ To run the processor at reduced speed (using less power) regardless of the power source, click the arrow button to open the Plugged in list, then click Battery Optimized Performance.
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Travel Tips 9 These tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■ Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, click Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from www.
Chapter 9: Travel Tips Modem ■ Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. ■ Take a telephone line protector. ■ Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally. ■ Take remote access information with you so you can connect to your ISP while outside of your usual calling area.
Files Files ■ Copy your working files from your desktop computer to your notebook before you travel. ■ If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access. ■ Take extra diskettes or recordable CDs for transferring files between computers and backing up files.
Chapter 9: Travel Tips To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, then highlight Set Supervisor Password, then press ENTER and follow the instructions. You must set the supervisor password in order to set the user (startup) password. 3 Highlight Set User Password, then press ENTER and follow the instructions. This is the password you need to enter at startup.
Additional tips Additional tips ■ If you plan to use several USB peripheral devices, take a portable USB hub to provide additional USB ports. ■ Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their network. ■ Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.
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Customizing Your Computer 10 This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: ■ Change screen and display settings ■ Change the background and screen saver ■ Adjust the touchpad settings ■ Program the multi-function buttons on the keyboard ■ Add, change, and switch user accounts in Windows XP www.gateway.
Chapter 10: Customizing Your Computer Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your screen displays. Various image types require various color depths for optimum appearance.
Adjusting the screen and desktop settings 3 Click the Settings tab. 4 Click the arrow button to open the Color quality or Colors list, then click the color depth you want. 5 To save your changes in Windows XP, click OK, then click Yes. - OR To save your changes in Windows 2000, click OK, then click OK again. Help and Support For more information about adjusting display settings in Windows XP, click Start, then click Help and Support.
Chapter 10: Customizing Your Computer Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. To adjust the screen resolution: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens.
Adjusting the screen and desktop settings 5 To save your changes in Windows XP, click OK, then click Yes. - OR To save your changes in Windows 2000, click OK, then click OK again. Help and Support For more information about adjusting screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword changing screen resolution in the HelpSpot Search box , then click the arrow.
Chapter 10: Customizing Your Computer 3 Click the Appearance tab. 4 Click the arrow button to open the Color scheme list, click the color scheme you want, then click OK. The new colors appear on your desktop. - OR If you want to create a new color scheme as part of a desktop theme: 172 a b Click Advanced. The Advanced Appearance dialog box opens. c d e Change the color or font settings for the item. Click the arrow button to open the Item list, then click the item you want to change.
Adjusting the screen and desktop settings To change desktop colors in Windows 2000: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 3 Double-click the Display icon. The Display Properties dialog box opens. 4 If you want to apply one of Windows’ color schemes, click the arrow button to open the Scheme list, click the scheme you want, then click OK. The new scheme appears on your desktop. Click the Appearance tab.
Chapter 10: Customizing Your Computer Changing the desktop background In Windows XP, you can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or retrieved from other sources. In Windows 2000, you can change the Windows desktop background to a picture or an HTML document. Windows provides several background pictures. You can also use pictures or HTML documents that you have created or retrieved from other sources.
Adjusting the screen and desktop settings 5 If you want the picture you chose to cover the entire screen, click the arrow button to open the Position list, then click Stretch or Tile. 6 If the picture you chose does not cover the entire screen and you did not choose to stretch or tile the image in Step 5, you can change the solid color behind the picture by clicking the arrow button to open the Color list, then clicking a color. 7 Click OK.
Chapter 10: Customizing Your Computer 3 4 Click the Background tab. Click a background picture in the Select a background picture or HTML document as Wallpaper list. - OR Click Browse to select a background picture from another location. 176 5 If you want the picture you chose to cover the entire screen, click the arrow button to open the Picture Display list, then click Tile.
Adjusting the screen and desktop settings Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products. To select a screen saver: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
Chapter 10: Customizing Your Computer 4 Click the arrow button to open the Screen Saver list, then click the screen saver you want. Windows previews the screen saver. 5 If you want to customize the screen saver, click Settings, then make your changes. If the Settings button is not available, you cannot customize the screen saver you selected. 6 In Windows XP, if you want to display the Welcome (Login) screen whenever you exit the screen saver, click the On resume, display Welcome screen check box.
Changing the touchpad settings Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. To change your touchpad settings: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens.
Chapter 10: Customizing Your Computer 3 Click one of the tabs to change your touchpad settings: ■ Touch lets you customize the tap response and sensitivity of the touchpad. 180 ■ Edge Motion lets you customize the long distance pointer motion of the touchpad. ■ Scrolling lets you customize the virtual scrolling capabilities of the touchpad. ■ Tap Zones lets you assign specific actions to zones on the touchpad. ■ More Features lets you control special features of the touchpad.
Changing the touchpad settings Help and Support For more information about changing mouse settings in Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the HelpSpot Search box , then click the arrow. www.gateway.
Chapter 10: Customizing Your Computer Programming the multi-function buttons The Multi-function Keyboard Utility lets you change the actions of some of the multi-function buttons. For a description of the buttons, see “Multi-function buttons” on page 31. To program the multi-function buttons: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Switch to Classic View.
Adding and modifying user accounts Adding and modifying user accounts In Windows XP, you can create and customize a user account for each person who uses your computer. You can also switch (change) user accounts without turning off your computer. User account tips ■ If you want to create an account for someone, but you do not want that user to have full access to your computer, be sure to make that account limited. Remember that limited accounts may not be able to install some older programs.
Chapter 10: Customizing Your Computer To switch user accounts in Windows XP: 184 1 Click Start, then click Log Off. The Log Off Windows dialog box opens. 2 3 Click Switch User. The Windows Welcome screen opens. Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. www.gateway.
Networking Your Computer 11 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: ■ Benefits of using a network in your home, small office, or home office ■ Types of network connections ■ Purchasing additional network equipment ■ Installing and configuring your notebook for Ethernet networking ■ Turning wireless Ethernet on and off www.gateway.
Chapter 11: Networking Your Computer Benefits of networking A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection Each computer that is connected to the network can share the same broadband connection or modem and telephone line and access the Internet at the same time.
Benefits of networking Sharing peripheral devices Each computer that is connected to the network can share the same peripheral devices, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. Help and Support For more information about sharing network devices in Windows XP, click Start, then click Help and Support.
Chapter 11: Networking Your Computer Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Using a wired Ethernet network Using a wired Ethernet network A wired Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Ethernet is available at three different speeds. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at 1000 Mbps.
Chapter 11: Networking Your Computer Example wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet.
Using a wired Ethernet network Equipment you need for a wired Ethernet network For a wired Ethernet network you need: ■ An Ethernet jack on each desktop computer and notebook. - OR An Ethernet card installed in each desktop computer. - OR An Ethernet PC Card installed in each notebook. ■ An Ethernet router. Select a router that gives you the following features: ■ A jack for connecting to a cable or DSL modem. ■ The ability to assign IP addresses to your networked computers dynamically.
Chapter 11: Networking Your Computer Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office network or adding mobility to an existing wired Ethernet. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11a and IEEE 802.
Using a wireless Ethernet network Example access point wireless Ethernet network By using an access point, you can join a wireless Ethernet network and access a wired Ethernet network. An access point also lets you access the Internet. The following is an example of an access point wireless Ethernet network. The network is made up of an access point, a cable or DSL modem, and your computers. The access point is the central control point for the network.
Chapter 11: Networking Your Computer Equipment you need for an access point wireless Ethernet network For an access point wireless Ethernet network you need: ■ A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PCI card installed in each desktop computer - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB adapter attached to each desktop computer - OR A notebook with wireless Ethernet (IEEE 802.11b) built-in - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.
Using a wireless Ethernet network Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. www.gateway.
Chapter 11: Networking Your Computer Equipment you need for a peer-to-peer wireless Ethernet network For a peer-to-peer wireless Ethernet network you need: A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) PCI card installed in each desktop computer - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB adapter attached to each desktop computer - OR A notebook with wireless Ethernet (IEEE 802.11b) built-in - OR A wireless Ethernet (IEEE 802.11a or IEEE 802.
Using your notebook on a network Using your notebook on a network Installing and configuring your notebook for Ethernet networking A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click Start, All Programs, then click Gateway Utilities.
Chapter 11: Networking Your Computer To turn wireless Ethernet on or off in Windows 2000 using the ORiNOCO Client Manager: 198 1 Right-click the ORiNOCO Client Manager icon ORiNOCO Wireless LAN menu opens. 2 Click Enable Radio to turn on wireless Ethernet or click Disable Radio to turn off wireless Ethernet. www.gateway.com on the taskbar.
Moving from Your Old Computer 12 If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one. Read this chapter to learn about: ■ Using the Windows XP Files and Settings Transfer Wizard ■ Transferring files ■ Transferring Internet settings ■ Installing your old printer or scanner ■ Installing your old programs www.
Chapter 12: Moving from Your Old Computer Using the Windows XP Files and Settings Transfer Wizard If your new computer is running Windows XP, you can move your data files and personal settings, such as display, Internet, and e-mail settings, from your old computer to your new one by using the Files and Settings Transfer Wizard. The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites.
Transferring files Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD, or Zip disk, or by using a home network. For more information, see “Using a recordable drive” on page 107, “Connecting to a wired Ethernet network” on page 36, and “Networking Your Computer” on page 185. Finding your files Many programs automatically save your personal data files in the My Documents folder.
Chapter 12: Moving from Your Old Computer You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period). For example, a document file might have a .DOC extension and a spreadsheet file might have an .XLS extension. File type File usually ends in... Documents .DOC, .TXT, .RTF, .HTM, .HTML, .DOT Spreadsheets .XLS, .XLT, .TXT Pictures .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .
Transferring Internet settings Transferring Internet settings You can use different methods to transfer your Internet account from your old computer to your new one. Setting up your ISP ■ If your current Internet service provider (ISP) software came preinstalled on your new computer, run that setup program. If it asks to set up a new account or an existing one, choose to set up an existing account.
Chapter 12: Moving from Your Old Computer Transferring your e-mail and address book See your old e-mail program’s online help for information on exporting and importing e-mail messages and the address book. You can often export all of your old e-mail messages or address book to a diskette, then import them from the diskette into your new computer’s e-mail program.
Installing your old printer or scanner Installing a parallel port printer You can usually install parallel port printers by following these steps. To install your old printer: 1 2 3 4 Shut down and turn off your computer. Connect your parallel port printer. Turn on your printer, then turn on your computer. If Windows detects your printer, install your printer by following the on-screen instructions. You are finished. - OR If Windows does not detect the printer, go to the next step.
Chapter 12: Moving from Your Old Computer Installing your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Spend some time going through your old computer’s Start and Programs menus, making note of any programs you want to install on your new computer. Locate your original program installation CDs and installation guides.
Maintaining Your Computer 13 This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: ■ Care for your computer ■ Create an emergency startup diskette ■ Protect your computer from viruses ■ Manage hard drive space ■ Back up files ■ Clean your computer www.gateway.
Chapter 13: Maintaining Your Computer Caring for your computer To extend the life of your system: ■ Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that you put it in a carrying case. ■ Keep diskettes, modular drives, and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives.
Caring for your computer Maintenance task Immediately after purchase Monthly When needed See... Recalibrate the battery X page 142 Clean computer case X page 224 Clean keyboard X page 225 Clean computer screen X page 225 Clean mouse X page 225 www.gateway.
Chapter 13: Maintaining Your Computer Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. To create an emergency startup diskette in Windows XP: 1 Insert a blank diskette labeled Startup into the diskette drive. Important 2 3 210 If the diskette drive is not in the modular bay, you need to swap modules.
Creating an emergency startup diskette 4 Click to select the Create an MS-DOS startup disk check box, then click Start. A message warns you that any information on the diskette will be erased. 5 When you see the warning message, click OK. Windows copies files to the emergency startup diskette. 6 When Windows finishes copying files, remove the diskette from the diskette drive. 7 Slide the write-protect tab up to prevent the diskette from being erased or infected by viruses.
Chapter 13: Maintaining Your Computer Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
Protecting your computer from viruses To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2002. Norton AntiVirus opens. Scan for viruses 2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan area, then under Actions, click Scan. www.gateway.
Chapter 13: Maintaining Your Computer To remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 3 Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. To update Norton AntiVirus: 214 1 2 Make sure that you are connected to the Internet. 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files.
Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.
Chapter 13: Maintaining Your Computer Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon. The My Computer window opens. 216 2 Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties.
Managing hard drive space 5 Click OK, then click Yes. Help and Support For more information about keeping the hard drive space free of unnecessary files in Windows XP, click Start, then click Help and Support. Type the keyword disk cleanup in the HelpSpot Search box , then click the arrow. Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems.
Chapter 13: Maintaining Your Computer 3 Click the Tools tab. 4 5 Click Check Now. Click the options you want to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK.
Managing hard drive space Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.
Chapter 13: Maintaining Your Computer 3 Click the Tools tab. 4 5 Click Defragment Now. If Disk Defragmenter does not start automatically, click Defragment or Start. Disk Defragmenter shows its progress on the computer display. When finished, Disk Defragmenter asks if you want to quit the program. 6 Click Close or Yes, then click the X in the top-right corner to close the Disk Defragmenter window.
Managing hard drive space Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. You should back up your files regularly to a writable CD (if you have a recordable drive) or to diskettes. Use a backup device, such as a recordable drive or Zip drive, to do a complete hard drive backup.
Chapter 13: Maintaining Your Computer Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: 222 1 Click Start, All Programs, Accessories, System Tools, then click Scheduled Tasks. The Scheduled Tasks window opens. 2 Double-click the Add Scheduled Task icon. The Scheduled Task Wizard opens. www.gateway.
Managing hard drive space 3 Click Next, then click the task or program you want to schedule and follow the on-screen instructions to customize the task. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. Help and Support For more information about using the Scheduled Tasks Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box , then click the arrow. www.gateway.
Chapter 13: Maintaining Your Computer Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best.
Cleaning your computer Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your computer and turn the unit upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.
Chapter 13: Maintaining Your Computer To clean your trackball mouse: 1 2 Turn the mouse upside down. 3 4 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Rotate the retaining ring on the bottom of the mouse counter-clockwise, then remove the retaining ring and mouse ball. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 226 Replace the mouse ball and lock the retaining ring into place. www.gateway.
Restoring Software 14 Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows www.gateway.
Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps first: Use the diagnostics and troubleshooting tools found in HelpSpot.
Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as the computer display, CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Chapter 14: Restoring Software 3 In the Open text box, type d:\runmenu.exe (where d is the drive letter of your CD, DVD, or recordable drive). 4 5 Click OK. 6 Select a single device driver to reinstall. If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears.
Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet. If you do not have an Internet service provider, the update utility works by direct-dialing the device driver update service. Important If your system came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Gateway CD or the Gateway Technical Support Web site (www.gateway.com/support).
Chapter 14: Restoring Software 5 If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6 7 8 Click the Web Updates tab. Click Check Now. The Connect window opens. Install available updated device drivers by following the on-screen instructions.
Reinstalling programs Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the red Gateway CD and other program CDs. If you are reinstalling programs from other program CDs, follow the installation instructions on each CD. If you want to reinstall a program, uninstall the old version first. To reinstall programs from the red Gateway CD: 1 If you just reinstalled Windows, go to Step 4.
Chapter 14: Restoring Software 8 If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 9 Select a single program to reinstall. - OR Click Automatic Installation, then select multiple programs to reinstall. (Grayed out programs are not available for Automatic Installation.
Reinstalling programs To reinstall Works Suite (including Word), games, or other programs from a CD: 1 If you just reinstalled Windows, go to Step 4. Otherwise, go to the next step. 2 In Windows XP, click Start, Control Panel, then click Add or Remove Programs. - OR In Windows 2000, click Start, Settings, Control Panel, then double-click the Add or Remove Programs icon.
Chapter 14: Restoring Software Reinstalling Windows If your computer is not working correctly, try the following options to correct the problem: ■ Troubleshooting. For more information, see “Troubleshooting” on page 263. ■ Reinstalling device drivers. For more information, see “Reinstalling device drivers” on page 229. If the options above do not correct the problem, you can use the Restoration CDs to reinstall Windows and other software.
Reinstalling Windows 7 8 9 10 11 When prompted, press any key to continue. 12 13 When prompted, accept the License Agreement by pressing Y. 14 When prompted, insert the red Gateway CD, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so.
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Upgrading Your Notebook 15 This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: ■ Add and remove PC Cards ■ Swap a bay module (for example, a drive or a secondary battery) ■ Add and replace memory ■ Replace the hard drive www.gateway.
Chapter 15: Upgrading Your Notebook Adding and removing a PC Card Your notebook has a two PC Card slots (also known as a PCMCIA card slots). These slots accept two Type II cards or one Type III card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information.
Adding and removing a PC Card To remove a PC Card: 1 Click the remove hardware click Stop. icon in the taskbar, the PC Card name, then -ORTurn off your notebook. Important 2 3 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.
Chapter 15: Upgrading Your Notebook Changing drives Your notebook’s modular bay supports different bay modules, such as a CD, CD-RW, DVD, or combination DVD/CD-RW drive, a second hard drive, a diskette drive, or a secondary battery. Modular bay latch Modular bay Modular bay latch To change bay modules: 1 If you are removing a CD, CD-RW, DVD, combination DVD/CD-RW or diskette drive, make sure that the drive is empty. 2 Click the remove hardware removing, then click Stop.
Changing drives 3 4 Close the LCD panel. 5 6 7 Turn your notebook over so that the bottom is facing up. Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 260). Slide and hold the bay module latch closest to the back of your notebook. Slide the other bay module release latch. The module moves out slightly. www.gateway.
Chapter 15: Upgrading Your Notebook 244 8 Slide the bay module out. 9 Firmly push the new bay module straight into the bay until the latch clicks into place. www.gateway.
Changing drives 10 11 Turn your notebook over, then open the LCD panel. If your notebook is on, click OK to continue working on your notebook. - OR If your notebook is off, turn it on. www.gateway.
Chapter 15: Upgrading Your Notebook Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution ESD can permanently damage electrostatic discharge-sensitive components in your notebook. Prevent ESD damage by following ESD guidelines every time you install memory or replace the hard drive.
Preventing static electricity discharge Before working with computer components, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. ■ Always hold components by their edges. Avoid touching the edge connectors.
Chapter 15: Upgrading Your Notebook Adding or replacing memory Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 450SX4 for upgrading your memory. Memory bay To add or replace memory modules: 248 1 Follow the instructions under “Preventing static electricity discharge” on page 246.
Adding or replacing memory 6 7 Loosen the memory bay cover screw, then remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.
Chapter 15: Upgrading Your Notebook 8 Pull the memory module out of the slot. 9 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so that it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important 250 Use only memory modules designed for the Gateway 450SX4. www.gateway.
Adding or replacing memory 10 11 12 13 14 Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screw. Insert the batteries, then turn your notebook over. Reconnect the optional port replicator. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.
Chapter 15: Upgrading Your Notebook Replacing the main hard drive kit If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive To replace the main hard drive kit: 252 1 Follow the instructions under “Preventing static electricity discharge” on page 246. 2 Turn off your notebook, disconnect the AC adapter and modem and network cables.
Replacing the main hard drive kit 6 Remove the hard drive kit screw. 7 Slide the hard drive kit out of your notebook. www.gateway.
Chapter 15: Upgrading Your Notebook 8 9 10 11 12 254 Slide the hard drive kit into your notebook. Replace the screw that secures the hard drive kit to your notebook. Insert the batteries and turn your notebook over. Reconnect the optional port replicator. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.
Using the Gateway 450 Port Replicator 16 The optional port replicator gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC adapter. Although devices can be attached directly to the ports on the notebook, the port replicator lets you make all of those connections in one step. The port replicator also gives you access to additional ports not found on the notebook.
Chapter 16: Using the Gateway 450 Port Replicator Front Docking release latch Docking release latch Docking port Component Icon Description Docking release latch Press both release latches to release the notebook. Docking port Connect the notebook to this port. Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with notebooks designed for your Gateway port replicator. 256 www.gateway.
Back Back Line in jack Headphone jack USB ports PS/2 S-Video Monitor mouse out jack port port PS/2 keyboard port Component Icon Parallel port Serial Modem jack port Ethernet jack Power connector S/PDIF digital audio jack Description USB ports Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. Headphone jack Plug amplified speakers or headphones into this jack.
Chapter 16: Using the Gateway 450 Port Replicator Component Icon Description S-Video out jack Plug a standard S-Video cable into this jack and the jack on an S-Video device. Monitor port Plug an analog VGA monitor into this port. Parallel port Plug a parallel device (such as a printer) into this port. Serial port Plug a serial device (such as a digital camera) into this port. Modem jack Plug a modem cable into this jack. Ethernet jack Plug a 10/100 Ethernet network cable into this jack.
Connecting to the port replicator Connecting to the port replicator You can attach your notebook to the port replicator while your notebook is off, on, or in Standby mode. Attaching to the port replicator To attach your notebook to the port replicator: 1 2 Connect external devices to the ports on the port replicator. 3 Press down on the notebook until it snaps into place. Align the connector holes on the bottom of your notebook with the docking posts on the port replicator.
Chapter 16: Using the Gateway 450 Port Replicator Important The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. Disconnecting from the port replicator You can separate your notebook from the port replicator while your notebook is off or on (not in Standby or Hibernate mode).
Connecting to the port replicator 2 Press down on both docking release latches. The notebook will spring up slightly. 3 Lift the notebook off of the port replicator. www.gateway.
Chapter 16: Using the Gateway 450 Port Replicator Securing your port replicator You can secure your notebook and port replicator to an object by using the security ring located on the right side of the port replicator and the Kensington lock slot located on the right side of your notebook. To secure your notebook and port replicator: 1 2 3 262 Open the security ring on the port replicator. Attach your notebook to the port replicator.
Troubleshooting 17 This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 39 for more information about how to get help. www.gateway.
Chapter 17: Troubleshooting Safety guidelines While troubleshooting your notebook, follow these safety guidelines: ■ Never remove the memory bay cover or hard drive while your notebook is turned on, while the batteries are installed, and while the modem cable, network cable, and AC power adapter are connected. ■ Make sure that you are correctly grounded before accessing internal components.
First steps First steps If you have problems with your notebook, try these things first: ■ Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full.
Chapter 17: Troubleshooting Troubleshooting CD or DVD drives Your notebook does not recognize a disc or the drive ■ The disc may not be correctly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retainers hold the disc in place. ■ The modular drive may not be completely inserted into the modular bay. Press the module into the bay, then try to access the disc again. ■ Make sure that the disc label is facing up, then try again.
Troubleshooting ■ Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Left side” on page 3 and “Back” on page 257. ■ If you are using powered speakers, make sure that they are plugged in and turned on. ■ Clean the CD. For more information, see “Cleaning CDs or DVDs” on page 268. ■ Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. ■ Reinstall the audio device drivers.
Chapter 17: Troubleshooting A DVD does not produce sound on a TV ■ Audio is not transmitted through the TV out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose.
Troubleshooting Help and Support For more information about IRQs in Windows XP, click Start, then click Help and Support. Type the keyword IRQs in the HelpSpot Search box , then click the arrow. To check IRQ usage in Windows 2000: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the System icon, click the Hardware tab, then click Device Manager. The Device Manager window opens. 3 Click View, then click Resources by type.
Chapter 17: Troubleshooting ■ The diskette may be full. Delete unnecessary files on the diskette and try again. ■ Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. You see a “Disk is full” error message ■ Delete unnecessary files on the diskette. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.
Troubleshooting Help and Support For more information about changing the screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword screen resolution in the HelpSpot Search box , then click the arrow. The text on the display is dim or difficult to read ■ Adjust the brightness and contrast using the system keys. For more information, see “System key combinations” on page 29. ■ Change the display settings.
Chapter 17: Troubleshooting Help and Support For more information about restoring deleted files in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow. Hard drive You see an “Insufficient disk space” error message ■ Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see “Using Disk Cleanup” on page 216.
Troubleshooting ■ If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system. You see a “Non-system disk”, “NTLDR is missing”, or “disk” error message ■ Eject the diskette from the diskette drive, then press ENTER. The secondary hard drive is not recognized ■ The modular drive may not be completely inserted into the drive bay. Press the drive into the bay, then try to access the drive again.
Chapter 17: Troubleshooting You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser.
Troubleshooting ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.
Chapter 17: Troubleshooting ■ Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack.
Troubleshooting 3 Make sure that all settings are correct. ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy, crackling, or popping sounds).
Chapter 17: Troubleshooting You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet. The server cannot be accessed Mondays from 8:00 a.m. to 12:00 p.m. CT. To access the gateway.your.
Troubleshooting To run modem diagnostics in Windows XP: 1 2 Close all open programs. Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 4 Click your modem, then click Properties. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem.
Chapter 17: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.
Troubleshooting ■ Shut down and restart your notebook. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. For more information, see “Cleaning the mouse” on page 225. ■ Use a mouse pad with an optical mouse. Optical mice do not work well on shiny surfaces. Help and Support For a video tutorial about cleaning the mouse, click Start, then click Help and Support.
Chapter 17: Troubleshooting PC Cards You installed a PC Card and now your notebook is having problems ■ Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation. ■ Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see “Device installation” on page 268.
Troubleshooting Printer The printer will not turn on ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press. ■ Make sure that the power cable is plugged into an AC power source. The printer is on but will not print ■ Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. ■ Make sure that the printer is online.
Chapter 17: Troubleshooting ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a “Printer queue is full” error message ■ Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
Troubleshooting You see a “Printer is out of paper” error message ■ After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. Sound You are not getting sound from the built-in speakers ■ Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Left side” on page 3 and “Back” on page 257. ■ Make sure that the volume control on your notebook is turned up.
Chapter 17: Troubleshooting Video The external monitor is not working ■ Make sure that you have pressed FN+LCD/CRT to activate the external monitor option. ■ Make sure that the monitor power is turned on and that the video cable is correctly connected. TV out is not working 286 ■ Make sure that you have activated TV out. For more information, see “Viewing the display on a television” on page 120.
Telephone support Telephone support Before calling Gateway Technical Support If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Technical Support: ■ Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.
Chapter 17: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.
Tutoring and training Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: ■ The printed or online documentation that came with your hardware or software.
Chapter 17: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint. www.gateway.com/country Gateway Learning Libraries A variety of courses and tutorials are available on CD.
Safety, Regulatory, and Legal Information A Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
Appendix A: Safety, Regulatory, and Legal Information ■ Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings. ■ Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use.
Regulatory compliance statements Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections).
Appendix A: Safety, Regulatory, and Legal Information 294 Warning Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Appendix A: Safety, Regulatory, and Legal Information FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway 450SX4 This device complies with Part 15 of the FCC Rules.
Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. An FCC-compliant telephone line cord with a modular plug is required for use with this device.
Appendix A: Safety, Regulatory, and Legal Information Canada Industry Canada (IC) Intentional emitter per RSS 210 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Telecommunications per DOC notice (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.
Appendix A: Safety, Regulatory, and Legal Information Mexico Intentional emitter Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Mexico if a SCT ID is on the system label.
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
Appendix A: Safety, Regulatory, and Legal Information Notices Copyright © 2002 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC adapter connecting 20 connector 6, 258 damaged 20 defective 21 international adapters 149 AC-3 digital audio jack 258 access point 190, 193, 194 accessories 16 safety precautions 292 accounts America Online 73 ISP 73 user 183 ad hoc networking 195 adding icons to desktop 51 user accounts 183 See also installing airplane power adapter 16, 149 alarms 151, 153 America Online 74 application key 28 arrow keys 28 AU file 96 audio digital jack 258 headphone jack 3 microphone jack 3 muting 30, 87, 89 pla
second hard drive 5, 242 secondary battery 5, 145, 242 BIOS Setup utility 142, 164 Bluetooth using while traveling 162 break system key 29 brightness system key 29, 30 broadband Internet connection 37, 72, 186 browsing for files and folders 60 C cable lock notebook 5 port replicator 262 using while traveling 163 cable modem 37, 72, 190, 193 camera See digital camera See digital video camera Caps Lock indicator 26 capturing video 123 cards adding PC Card 240 eject button 4, 241 inserting PC Card 240 instal
changing desktop 171, 173 changing number of 168 changing scheme 171, 173 composite video (TV) out jack 6, 120 connecting AC adapter 20 camera 37 digital camera 37 digital video camera 37 external keyboard 27 keyboard 27 modem 35 port replicator 259 printer 37 PS/2 keyboard 6, 257 PS/2 mouse 6, 257 scanner 37 surge protector 22 to Ethernet 36 to Internet 37, 74 to network 36 video camera 37, 123 connections AC-3 digital audio 258 audio 3, 258 composite video (TV) out 6 digital audio out 258 digital camera 3
text and graphics 69 D default printer 283 defragmenting hard drive 219 deleting files and folders 49, 59, 69, 216 desktop 48 adding icons 51 adding shortcuts 51 adjusting settings 168 changing background 174 changing color depth 168 changing color scheme 171, 173 changing colors 171, 173 changing number of colors 168 changing resolution 170 using 49 device drivers See drivers devices 16, 37 dialing codes 162 digital audio S/PDIF jack 258 digital camera connecting 37 serial port 6, 258 USB port 3, 257 dig
troubleshooting 266, 269, 272 types 84 viewing contents 54 viewing files and folders 55 DSL modem 37, 72, 190, 193 DVD cleaning 268 inserting 85 playing 118, 120 troubleshooting 266 using 84 DVD drive 5, 84, 149 activity indicator 85 eject button 85 identifying drive 84 manual eject hole 85 modular drive status indicator 26 replacing drive module 242 DVD/CD-RW copying CDs 115 creating data CDs 107 creating music CDs 111 troubleshooting 266 using 84 DVD/CD-RW drive 5, 84, 149 activity indicator 85 eject butt
renaming 69 searching for 60, 62 transferring 163, 201 troubleshooting 271 types 202 viewing list 55 Files and Settings Transfer Wizard 200 finding files and folders 60, 62, 201 HelpSpot topics 42 specifications 14 Firewire port 3, 37, 123 floppy disk See diskette Fn key 28, 29 folders 54, 55 copying 57, 69 creating 56 cutting 69 deleting 49, 59, 69 finding 60, 62 moving 57 opening 34, 55 pasting 69 recovering 59 renaming 69 searching for 60, 62 viewing list 55 fragmentation 219 function keys 28 G game mul
cards 240 CD drive 242 CD-RW drive 242 device drivers 229 devices 37 digital camera 37 digital video camera 37 diskette drive 242 drivers 229 drives 242 DVD drive 242 DVD/CD-RW drive 242 hard drive 252 InterVideo DVD player 118 memory 248 Microsoft Fax 126 PC Cards 240 peripheral devices 37, 204 printer 37, 204 programs 206, 233 scanner 37, 204 secondary battery 145, 242 software 206, 233 Windows 236 Internal wireless label 13 Internet 72 account 73 broadband connection 37, 72, 186 button 31 connecting to 7
toggle display 29 volume control 28 Windows 28 L label internal wireless 13 Microsoft Certificate of Authenticity (COA) 13 model number 9, 12 serial number 12 wireless networking 13 laser printer 17 latch battery 9 docking release 256 LCD panel release 2 modular bay 9 LCD brightness system keys 28 LCD panel cleaning 225 release latch 2 troubleshooting 270 LCD/CRT system key 29 lights See status indicators line in jack 3, 257 line protector 162 line tester 162 lock Kensington cable 5, 163 M maintenance 207
troubleshooting 280 USB port 3, 257 See also touchpad moving files 57, 201 folders 57, 58 Internet settings 203 pointer 33 screen objects 34 MP3 file creating 100 editing track information 103 playing 96 streaming 187 MPEG file 96 streaming 187 multi-function buttons 10, 31 customizing 182 multimedia adjusting volume 86, 89 playing audio CD 91, 93 playing DVD 118 recording audio 94 using CD drive 84 using diskette drive 82 using DVD drive 84 using Windows Media Player 91, 96 multi-player game playing 187 mu
notebook 2 programs 34, 49 shortcut menu 34 option bays changing modules 242 release latches 9 P Pad Lock indicator 26, 29 system key 29 parallel port 6, 37, 258 password 163, 281 pasting files and folders 57, 69 text and graphics 69 pause text scrolling 29 PC Cards adding 240 eject buttons 4, 241 inserting 240 installing 240 removing 241 slots 4, 240 troubleshooting 282 PC Doctor 265 PCMCIA Cards See PC Cards peer-to-peer 196 peer-to-peer networking 195 peripheral devices 16, 37 Pinnacle Expression 123 pl
printer 17 default 283 inkjet 17 installing 37, 204 laser 17 parallel port 6, 205, 258 sharing 187 troubleshooting 283 USB port 3, 37, 257 printing documents 68 programming shortcut buttons 182 programs closing 69 installing 206, 233 opening 34, 49 reinstalling 206, 233 PS/2 port 6, 257 R radio listening with MusicMatch 106 radio approval authorities 162 radio frequency wireless connections 162 RAM See memory reboot 25 recalibrating the battery 142 recharging the battery 141 recordable drive 149, 221 acti
safety general precautions 291 guidelines for troubleshooting 264 static electricity 246 saving documents 66 ScanDisk 217 scanner installing 37 USB port 3, 37 scanning drive for errors 217 for viruses 212 Scheduled Tasks Wizard 222 screen adjusting settings 168 changing color depth 168 changing number of colors 168 changing resolution 170 cleaning 225 saver 177 troubleshooting 270, 286 screen objects getting information 34 moving 34 selecting 34 Scroll Lock status indicator 26, 29 system key 29 Search utili
Standby system key 29 Start button 49 Start menu 49 starting notebook 23 programs 34, 49 startup diskette 210 static electricity 246 status indicators 11, 26 battery charge 2, 21, 140 Caps Lock 26 CD 26 CD-RW 26 diskette drive 26 drive activity 26 DVD 26 DVD/CD-RW 26 hard drive 26 modular drive 26 numeric keypad 26, 29 Pad Lock 26, 29 power 2 Scroll Lock 26, 29 support tool PC Doctor 265 surge protector 22, 149, 164 Suspend 29 S-Video out jack 120, 258 system identification label 9, 12 system key combinatio
travel tips 161 troubleshooting audio 285 automated system 288 CD drive 266 CD-RW drive 266 cleaning CD 268 cleaning DVD 268 device installation 268 diskette drive 269 display 270 DVD drive 266 DVD/CD-RW drive 266 Error-checking 217 faxed answers 288 faxes 278 files 271 gateway.your.
Web browser 73, 75 button 31 Web page 75 Web site 75 connecting to 76 Gateway 45 window 52 close button 53 closing 53, 69 maximize button 53 menu bar 53 minimize button 53 title bar 53 Windows desktop 48 installing 236 Product Key Code 13 reinstalling 236 reinstalling device drivers 229 updating device drivers 231 Windows key 28 Windows Media Player 91, 96, 118 wireless connections using while traveling 162 wireless Ethernet 188, 192 access point 193, 194 ad hoc 195, 196 data transfer speed 192 label 13 pee
Using Your Gateway 450 Notebook Gateway 450 Notebook user'sguide MAN SYS US 450 SX4 USR GDE R1 9/02 Customizing Troubleshooting
