Gateway Notebook User Guide
$POUFOUT 1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv www.gateway.
$IBQUFS (FUUJOH )FMQ • Using the Gateway Web site • Using Help and Support • Using Your Computer guide • Using online help 1
Chapter 1: Getting Help 5IBOL ZPV GPS QVSDIBTJOH PVS OPUFCPPL :PV IBWF NBEF BO FYDFMMFOU EFDJTJPO DIPPTJOH (BUFXBZ 8F BSF TVSF UIBU ZPV XJMM CF QMFBTFE XJUI UIF PVUTUBOEJOH RVBMJUZ SFMJBCJMJUZ BOE QFSGPSNBODF PG ZPVS OFX OPUFCPPL &BDI BOE FWFSZ (BUFXBZ OPUFCPPL VTFT UIF MBUFTU UFDIOPMPHZ BOE QBTTFT UISPVHI UIF NPTU TUSJOHFOU RVBMJUZ DPOUSPM UFTUT UP FOTVSF UIBU ZPV BSF QSPWJEFE XJUI UIF CFTU QSPEVDU QPTTJCMF :PVS OFX (BUFXBZ OPUFCPPL JT EFTJHOFE UP QSPWJEF BO FYDFQUJPOBM CBMBODF PG QFSGPSNBODF
Gateway Web site (BUFXBZ 8FC TJUF (BUFXBZhT POMJOF TVQQPSU JT BWBJMBCMF IPVST QFS EBZ EBZT QFS XFFL BOE QSPWJEFT UIF NPTU DVSSFOU ESJWFST QSPEVDU TQFDJGJDBUJPOT UVUPSJBMT BOE QFSTPOBMJ[FE JOGPSNBUJPO BCPVU ZPVS OPUFCPPL 7JTJU UIF (BUFXBZ F4VQQPSU 8FC TJUF BU TVQQPSU HBUFXBZ DPN www.gateway.
Chapter 1: Getting Help 6TJOH F4VQQPSU 5IF F4VQQPSU TJUF JT EJWJEFE JOUP GJWF NBKPS BSFBT ■ ■ ■ ■ ■ 4VQQPSU )PNF 1SPEVDU 4VQQPSU %PXOMPBET $POUBDU 6T 1$ 5PPMT 4VQQPSU )PNF $MJDL Support Home UIFO DMJDL All Support Documents UP BDDFTT QSPEVDU EPDVNFOUBUJPO TQFDJGJDBUJPOT BOE HVJEFT :PV DBO BMTP CSPXTF UISPVHI UIF SFGFSFODF BSFB UP MPDBUF BO BSUJDMF TQFDJGJD UP UIF RVFTUJPO ZPV IBWF $MJDL Support Home UIFO DMJDL General Tutorials UP BDDFTT BO FYUFOTJWF MJCSBSZ PG IPX UP BSUJDMFT BOE WJEFPT
Help and Support )FMQ BOE 4VQQPSU :PVS OPUFCPPL JODMVEFT )FMQ BOE 4VQQPSU BO FBTJMZ BDDFTTJCMF DPMMFDUJPO PG IFMQ JOGPSNBUJPO USPVCMFTIPPUFST BOE BVUPNBUFE TVQQPSU 6TF )FMQ BOE 4VQQPSU UP BOTXFS RVFTUJPOT BCPVU 8JOEPXT BOE UP IFMQ ZPV RVJDLMZ EJTDPWFS BOE VTF UIF NBOZ GFBUVSFT PG ZPVS (BUFXBZ OPUFCPPL To start Help and Support: ■ $MJDL Start UIFO DMJDL Help and Support )FMQ BOE 4VQQPSU PQFOT :PV DBO GJOE IFMQ JOGPSNBUJPO CZ DMJDLJOH B MJOL QFSGPSNJOH B TFBSDI PS CSPXTJOH UIF JOEFY www.
Chapter 1: Getting Help 4FBSDIJOH GPS B UPQJD 5P TFBSDI GPS B UPQJD JO )FMQ BOE 4VQQPSU UZQF B XPSE PS QISBTF LFZXPSE JO UIF Search CPY MPDBUFE BU UIF UPQ PG BOZ )FMQ BOE 4VQQPSU TDSFFO UIFO DMJDL UIF BSSPX CVUUPO 'PS FBDI TFBSDI ZPV SFDFJWF UIF GPMMPXJOH TFBSDI SFTVMU UZQFT 4VHHFTUFE 5PQJDT 5IFTF UPQJDT BSF MPDBUFE JO )FMQ BOE 4VQQPSU BOE BSF SFMFWBOU UP ZPVS TFBSDI UPQJD ■ 'VMM UFYU 4FBSDI .
Online help 0OMJOF IFMQ .BOZ QSPHSBNT QSPWJEF JOGPSNBUJPO POMJOF TP ZPV DBO SFTFBSDI B UPQJD PS MFBSO IPX UP QFSGPSN B UBTL XIJMF ZPV BSF VTJOH UIF QSPHSBN :PV DBO BDDFTT NPTU POMJOF IFMQ JOGPSNBUJPO CZ TFMFDUJOH B UPQJD GSPN B Help NFOV PS CZ DMJDLJOH B Help CVUUPO :PV DBO TFBSDI GPS JOGPSNBUJPO CZ WJFXJOH UIF IFMQ DPOUFOUT DIFDLJOH UIF JOEFY TFBSDIJOH GPS B UPQJD PS LFZXPSE PS CSPXTJOH UISPVHI UIF POMJOF IFMQ www.gateway.
Chapter 1: Getting Help 8 www.gateway.
$IBQUFS $IFDLJOH 0VU :PVS (BUFXBZ /PUFCPPL • Identifying features • Locating your notebook’s model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your notebook • Purchasing accessories 9
Chapter 2: Checking Out Your Gateway Notebook 5PQ Power and battery charge indicators LCD panel release latch Component Description Power indicator ■ ■ ■ Battery charge indicator ■ ■ ■ LCD panel release latch 10 LED on - notebook is on. LED blinking - notebook is in Standby mode. LED off - notebook is off. LED on - battery is charging. LED blinking - battery charge is very low. LED off - battery is fully charged. Open the LCD panel by sliding the release latch. www.gateway.
Left side -FGU TJEF Ventilation fan Component Ventilation fan Icon USB ports IEEE 1394 port Memory card reader PC Card slot Description Helps cool internal components. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. USB ports Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.
Chapter 2: Checking Out Your Gateway Notebook 3JHIU TJEF Volume control USB port Headphone jack DVD/CD-RW or recordable DVD drive Power connector Microphone jack Component Volume control Icon Description ■ ■ ■ Press forward to increase the volume. Press backward to decrease the volume. Press in to mute the volume. Headphone jack Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.
Back Component Icon Power connector Description Plug the AC adapter cable into this connector. #BDL Ethernet jack Kensington lock slot Modem jack Component Icon Monitor port Description Ethernet jack Plug a 10/100 Ethernet network cable into this jack. Modem jack Plug a modem cable into this jack. Monitor port Plug an analog VGA monitor into this port. Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. www.gateway.
Chapter 2: Checking Out Your Gateway Notebook #PUUPN Battery Battery latch Battery lock Memory bay Hard drive bay Component Description Battery Provides power when the notebook is not plugged into AC power. Battery latch Slide to release the battery. For more information, see “Changing batteries” on page 51. Hard drive bay The hard drive is located in this bay. For more information, see “Replacing the hard drive kit” on page 60. Memory bay Install as many as two memory modules into this bay.
Keyboard area ,FZCPBSE BSFB Power button Keyboard Status indicators Component Icon Touchpad Description Keyboard Provides all the features of a full-sized, 86-key keyboard. For more information, see “Using the keyboard” on page 29. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 28. Touchpad Provides all the functionality of a mouse.
Chapter 2: Checking Out Your Gateway Notebook *EFOUJGZJOH ZPVS NPEFM Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.
Finding your specifications 'JOEJOH ZPVS TQFDJGJDBUJPOT 'PS NPSF JOGPSNBUJPO BCPVU ZPVS OPUFCPPL TVDI BT NFNPSZ TJ[F NFNPSZ UZQF BOE IBSE ESJWF TJ[F WJTJU (BUFXBZ T F4VQQPSU QBHF BU TVQQPSU HBUFXBZ DPN 5IF F4VQQPSU QBHF BMTP IBT MJOLT UP BEEJUJPOBM (BUFXBZ EPDVNFOUBUJPO BOE EFUBJMFE TQFDJGJDBUJPOT 'PS NPSF JOGPSNBUJPO TFF i6TJOH F4VQQPSUw PO QBHF www.gateway.
Chapter 2: Checking Out Your Gateway Notebook "DDFTTPSJFT 5P PSEFS BDDFTTPSJFT WJTJU UIF "DDFTTPSZ 4UPSF BU BDDFTTPSJFT HBUFXBZ DPN #BUUFSJFT *G ZPV SVO ZPVS OPUFCPPL PO CBUUFSZ QPXFS GPS FYUFOEFE QFSJPET ZPV NBZ XBOU UP CVZ BO BEEJUJPOBM CBUUFSZ TP ZPV DBO TXBQ CBUUFSJFT XIFO OFDFTTBSZ 4FF i$IBOHJOH CBUUFSJFTw PO QBHF GPS NPSF JOGPSNBUJPO BCPVU VTJOH BO BEEJUJPOBM CBUUFSZ $BSSZJOH DBTFT (BUFXBZ IBT MBSHF DBQBDJUZ DBSSZJOH DBTFT JG ZPV OFFE BEEJUJPOBM TQBDF GPS BDDFTTPSJFT PS TVQQMJFT .
$IBQUFS (FUUJOH 4UBSUFE • Installing the battery • Connecting the AC adapter • Turning your notebook on and off • Using the status indicators, keyboard, and the EZ Pad touchpad • Adjusting the volume 19
Chapter 3: Getting Started *OTUBMMJOH UIF CBUUFSZ To install the battery: 1 $MPTF UIF -$% QBOFM 2 5VSO ZPVS OPUFCPPL PWFS TP UIF CPUUPN JT GBDJOH VQ 3 )PME UIF CBUUFSZ MBCFM TJEF EPXO BOE TMJEF JU JOUP UIF PQFO CBUUFSZ TMPU VOUJM UIF CBUUFSZ DMJDLT JOUP QMBDF 4 4MJEF UIF CBUUFSZ MPDL UP UIF MPDLFE QPTJUJPO 20 www.gateway.
Connecting the AC adapter $POOFDUJOH UIF "$ BEBQUFS :PV DBO SVO ZPVS OPUFCPPL VTJOH BO "$ BEBQUFS PS ZPVS OPUFCPPL T CBUUFSZ 5IF CBUUFSZ XBT TIJQQFE UP ZPV QBSUJBMMZ DIBSHFE :PV TIPVME VTF UIF "$ BEBQUFS SJHIU BXBZ UP GVMMZ DIBSHF UIF CBUUFSZ "MMPX UISFF IPVST GPS UIF CBUUFSZ UP GVMMZ DIBSHF Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
Chapter 3: Getting Started 2 $POOFDU UIF "$ BEBQUFS UP ZPVS OPUFCPPL T QPXFS DPOOFDUPS 3 1MVH UIF QPXFS DPSE JOUP B XBMM PVUMFU 5IF CBUUFSZ DIBSHF JOEJDBUPS UVSOT PO TFF i5PQw PO QBHF GPS UIF MPDBUJPO PG UIF CBUUFSZ DIBSHF JOEJDBUPS *G UIF CBUUFSZ DIBSHF JOEJDBUPS EPFT OPU UVSO PO DPNQMFUF UIF GPMMPXJOH TUFQT VOUJM JU UVSOT PO a 6OQMVH UIF BEBQUFS GSPN ZPVS OPUFCPPL UIFO QMVH JU CBDL JO b 1SFTT '/ ' UP UPHHMF UIF TUBUVT MJHIUT PO BOE PGG 4 8IFO ZPV GJOJTI VTJOH ZPVS OPUFCPPL GPS UIF GJST
Connecting the AC adapter Important If the battery charge indicator does not turn off after three hours, contact Gateway Customer Care at support.gateway.com.
Chapter 3: Getting Started 4UBSUJOH ZPVS OPUFCPPL To start your notebook: 1 4MJEF UIF MBUDI PO UIF GSPOU PG ZPVS OPUFCPPL UIFO MJGU UIF -$% QBOFM 2 1SFTT UIF QPXFS CVUUPO MPDBUFE BCPWF UIF LFZCPBSE Power button 5IF QPXFS CVUUPO JT QSFTFU UP 0O 0GG NPEF )PXFWFS ZPV DBO BMTP TFU JU UP GVODUJPO JO 4UBOECZ 3FTVNF NPEF Tips & Tricks 24 For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive.
Starting your notebook 3 *G ZPV BSF TUBSUJOH ZPVS OPUFCPPL GPS UIF GJSTU UJNF GPMMPX UIF PO TDSFFO JOTUSVDUJPOT UP TFU VQ ZPVS OPUFCPPL 8BLJOH VQ ZPVS OPUFCPPL 8IFO ZPV IBWF OPU VTFE ZPVS OPUFCPPL GPS TFWFSBM NJOVUFT PS JG ZPV DMPTF UIF -$% QBOFM XJUIPVU UVSOJOH PGG ZPVS OPUFCPPL JU NBZ FOUFS B QPXFS TBWJOH NPEF DBMMFE 4UBOECZ 8IJMF JO 4UBOECZ UIF QPXFS JOEJDBUPS GMBTIFT *G ZPVS OPUFCPPL JT JO 4UBOECZ NPEF QSFTT UIF QPXFS CVUUPO UP iXBLFw JU VQ Tips & Tricks For more information about changi
Chapter 3: Getting Started 5VSOJOH PGG ZPVS OPUFCPPL To turn off your notebook: 1 $MJDL Start UIFO DMJDL Turn Off Computer 5IF 5VSO 0GG $PNQVUFS EJBMPH CPY PQFOT 2 $MJDL Turn Off 8JOEPXT TIVUT EPXO BOE UVSOT PGG ZPVS OPUFCPPL Important 26 If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.
Restarting (rebooting) your notebook 3FTUBSUJOH SFCPPUJOH ZPVS OPUFCPPL *G ZPVS OPUFCPPL EPFT OPU SFTQPOE UP LFZCPBSE PS UPVDIQBE JOQVU ZPV NBZ IBWF UP DMPTF QSPHSBNT UIBU BSF OPU SFTQPOEJOH *G DMPTJOH VOSFTQPOTJWF QSPHSBNT EPFT OPU SFTUPSF ZPVS OPUFCPPL UP OPSNBM PQFSBUJPO ZPV NBZ IBWF UP SFTUBSU SFCPPU ZPVS OPUFCPPL To close unresponsive programs and restart your notebook: 1 2 3 4 5 1SFTT $53- "-5 %&- 5IF 8JOEPXT 4FDVSJUZ EJBMPH CPY PQFOT $MJDL 7DVN 0DQDJHU 5IF 8JOEPXT 5BTL .
Chapter 3: Getting Started 4UBUVT JOEJDBUPST 4UBUVT JOEJDBUPST JOGPSN ZPV XIFO B ESJWF JT CFJOH VTFE PS XIFO B CVUUPO IBT CFFO QSFTTFE UIBU BGGFDUT IPX UIF LFZCPBSE JT VTFE AC power Drive Wireless network Num lock Caps lock Indicator Icon AC power Description ■ ■ Wireless network (optional) ■ ■ Caps lock ■ A Num lock ■ ■ 1 Hard drive or disc drive ■ ■ ■ Important 28 LED on - AC power is connected. LED off - AC power is not connected. LED on - wireless network is turned on.
Using the keyboard 6TJOH UIF LFZCPBSE :PVS OPUFCPPL GFBUVSFT B GVMM TJ[F LFZCPBSE UIBU GVODUJPOT UIF TBNF BT B EFTLUPQ DPNQVUFS LFZCPBSE .
Chapter 3: Getting Started ,FZ UZQFT 5IF LFZCPBSE IBT TFWFSBM EJGGFSFOU UZQFT PG LFZT 4PNF LFZT QFSGPSN TQFDJGJD BDUJPOT XIFO QSFTTFE BMPOF BOE PUIFS BDUJPOT XIFO QSFTTFE JO DPNCJOBUJPO XJUI BOPUIFS LFZ Key type Function keys Icon Description Press these keys labeled ' to ' to perform actions in programs. For example, pressing ' may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Using the keyboard 4ZTUFN LFZ DPNCJOBUJPOT 8IFO ZPV QSFTT UIF '/ LFZ BOE B TZTUFN LFZ BU UIF TBNF UJNF ZPVS OPUFCPPL QFSGPSNT UIF BDUJPO JEFOUJGJFE CZ UIF DPMPSFE UFYU PS JDPO PO UIF LFZ Press and hold '/, then press this system key... To... Toggle the status indicators on or off. For more information, see “Status indicators” on page 28. Turn the optional wireless network on or off. For more information, see the printed Setting Up Your Windows Network guide that came with your notebook.
Chapter 3: Getting Started Press and hold '/, then press this system key... To... Decrease the brightness of the display. Increase the brightness of the display. Play or Pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD or DVD song or track. Skip ahead one CD or DVD song or track. Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on. 32 www.gateway.
Using the EZ Pad touchpad 6TJOH UIF &; 1BE UPVDIQBE 5IF &; 1BEª DPOTJTUT PG B UPVDIQBE UXP CVUUPOT BOE B TDSPMM [POF Scroll zone Touchpad Left button Right button 8IFO ZPV NPWF ZPVS GJOHFS PO UIF UPVDIQBE UIF QPJOUFS BSSPX PO UIF TDSFFO NPWFT JO UIF TBNF EJSFDUJPO :PV DBO VTF UIF &; 1BE MFGU BOE SJHIU CVUUPOT CFMPX UIF UPVDIQBE UP TFMFDU PCKFDUT www.gateway.
Chapter 3: Getting Started Tips & Tricks For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. 6TJOH UIF UPVDIQBE To... Do this... Move the pointer on the screen. Move your finger around on the touchpad.
Using the EZ Pad touchpad To... Do this... Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.
Chapter 3: Getting Started "EKVTUJOH UIF WPMVNF :PV DBO VTF UIF WPMVNF DPOUSPM UP BEKVTU UIF PWFSBMM WPMVNF ZPVS OPUFCPPL To adjust the overall volume level using hardware controls: ■ *G ZPV BSF VTJOH FYUFSOBM TQFBLFST UVSO UIF LOPC PO UIF GSPOU PG UIF TQFBLFST 03 1SFTT UIF WPMVNF DPOUSPM PO UIF OPUFCPPL 'PS NPSF JOGPSNBUJPO TFF i3JHIU TJEFw PO QBHF Tips & Tricks 36 For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been in
$IBQUFS 6TJOH %SJWFT BOE 1PSUT • Using DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor or projector 37
Chapter 4: Using Drives and Ports 6TJOH UIF %7% ESJWF :PV DBO VTF ZPVS OPUFCPPL UP FOKPZ B XJEF WBSJFUZ PG NVMUJNFEJB GFBUVSFT *EFOUJGZJOH ESJWF UZQFT :PVS (BUFXBZ OPUFCPPL NBZ DPOUBJO POF PG UIF GPMMPXJOH ESJWF UZQFT -PPL PO UIF GSPOU PG UIF ESJWF GPS POF PS NPSF PG UIF GPMMPXJOH MPHPT If your drive has this logo... This is your drive type... Use your drive for...
Using the DVD drive *OTFSUJOH B $% PS %7% Manual eject hole Eject button Important Some music CDs have copy protection software. You may not be able to play these CDs on your notebook.
Chapter 4: Using Drives and Ports 1MBZJOH B $% 6TF UIF NVTJD QSPHSBN PS 8JOEPXT .FEJB 1MBZFS PO ZPVS DPNQVUFS UP ■ ■ ■ ■ ■ 1MBZ NVTJD $%T $SFBUF .1 NVTJD GJMFT GSPN ZPVS NVTJD $%T &EJU NVTJD USBDL JOGPSNBUJPO 6TF ZPVS NVTJD GJMFT UP CVJME B NVTJD MJCSBSZ -JTUFO UP *OUFSOFU 3BEJP Tips & Tricks For more information about playing CDs, see “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Using the memory card reader Tips & Tricks For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Chapter 4: Using Drives and Ports To remove a memory card: 1 1VTI UIF NFNPSZ DBSE JOUP UIF OPUFCPPL 5IF NFNPSZ DBSE QPQT PVU TMJHIUMZ 2 1VMM UIF NFNPSZ DBSE PVU PG UIF OPUFCPPL Important Do not use the remove hardware icon in the taskbar to remove the memory card. 3 *OTFSU UIF QSPUFDUPS JOUP UIF NFNPSZ DBSE TMPU 42 www.gateway.
Adding and removing a PC Card "EEJOH BOE SFNPWJOH B 1$ $BSE :PVS OPUFCPPL IBT B 1$ $BSE TMPU BMTP LOPXO BT B 1$.
Chapter 4: Using Drives and Ports To remove a PC Card: 1 $MJDL UIF SFNPWF IBSEXBSF OBNF UIFO DMJDL Stop JDPO JO UIF UBTLCBS UIF 1$ $BSE 03 5VSO PGG ZPVS OPUFCPPL Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. 2 3FMFBTF UIF FKFDU CVUUPO CZ QSFTTJOH UIF 1$ $BSE FKFDU CVUUPO PODF 3 &KFDU UIF 1$ $BSE CZ QSFTTJOH UIF FKFDU CVUUPO BHBJO 44 www.gateway.
Viewing the display on a projector or monitor 7JFXJOH UIF EJTQMBZ PO B QSPKFDUPS PS NPOJUPS :PV DBO VTF ZPVS OPUFCPPL GPS HJWJOH QSFTFOUBUJPOT CZ DPOOFDUJOH BO FYUFSOBM NPOJUPS PS QSPKFDUPS UP ZPVS NPOJUPS 7(" QPSU :PVS OPUFCPPL TVQQPSUT TJNVMUBOFPVT -$% BOE $35 EJTQMBZ 4JNVMUBOFPVT EJTQMBZ MFUT ZPV DPOUSPM UIF QSFTFOUBUJPO GSPN ZPVS OPUFCPPL BOE BU UIF TBNF UJNF GBDF ZPVS BVEJFODF To use a projector or external monitor: 1 5VSO PGG ZPVS OPUFCPPL 2 1MVH UIF QSPKFDUPS PS NPOJUPS DBCMF JOUP UIF 7(
Chapter 4: Using Drives and Ports 6 $MJDL UIF Settings UBC 7 3JHIU DMJDL UIF TFDPOE NPOJUPS JDPO MBCFMFE UIFO DMJDL Attached 8 $MJDL Apply 9 "EKVTU QSPQFSUJFT TVDI BT Screen Resolution PS Color Quality JG OFDFTTBSZ 10 $MJDL OK Important Important 46 Press '/+' to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor.
$IBQUFS .
Chapter 5: Managing Power .
Recharging the battery *G ZPVS CBUUFSZ DIBSHF JOEJDBUPS EJTQMBZT XIBU MPPLT MJLF BO JOBDDVSBUF DIBSHF ZPV NBZ OFFE UP SFDBMJCSBUF UIF CBUUFSZ 'PS NPSF JOGPSNBUJPO TFF i3FDBMJCSBUJOH UIF CBUUFSZw PO QBHF 3FDIBSHJOH UIF CBUUFSZ 5IF CBUUFSZ SFDIBSHFT XIJMF JU JT JOTUBMMFE BOE ZPVS OPUFCPPL JT DPOOFDUFE UP "$ QPXFS 8IJMF UIF CBUUFSZ JT SFDIBSHJOH UIF CBUUFSZ DIBSHF JOEJDBUPS UVSOT PO BOE UIF CBUUFSZ JDPO JO UIF UBTLCBS IBT B MJHIUOJOH CPMU Important If the power cord or battery icon does not a
Chapter 5: Managing Power 4 $PNQMFUFMZ EJTDIBSHF UIF CBUUFSZ CZ EPJOH UIF GPMMPXJOH a 'SPN UIF EFTLUPQ SJHIU DMJDL PO UIF QPXFS JDPO UIFO TFMFDU Adjust Power Properties b $MJDL UIF Power Schemes UBC c $MJDL UIF BSSPX CVUUPO UP PQFO UIF Power Schemes MJTU UIFO DMJDL Always On d $MJDL UIF Alarms UBC e $MJDL UP EFTFMFDU UIF Low battery alarm BOE Critical battery alarm DIFDL CPYFT -FU UIF CBUUFSZ ESBJO VOUJM ZPVS OPUFCPPL BVUPNBUJDBMMZ UVSOT PGG Important Do not use your notebook during t
Changing batteries $IBOHJOH CBUUFSJFT *G ZPVS OPUFCPPL JT DPOOFDUFE UP "$ QPXFS ZPV DBO DIBOHF UIF CBUUFSZ XIJMF UIF OPUFCPPL JT UVSOFE PO Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
Chapter 5: Managing Power 4 4MJEF UIF CBUUFSZ MPDL UP UIF VOMPDL QPTJUJPO TMJEF UIF CBUUFSZ SFMFBTF MBUDI UIFO TMJEF UIF CBUUFSZ PVU PG UIF OPUFCPPL 5 6 7 8 4MJEF B SFDIBSHFE CBUUFSZ JOUP UIF OPUFCPPL VOUJM JU TOBQT JOUP QMBDF 4MJEF UIF CBUUFSZ MPDL UP UIF MPDL QPTJUJPO 5VSO ZPVS OPUFCPPL PWFS 0QFO UIF -$% QBOFM BOE QSFTT UIF QPXFS CVUUPO &YUFOEJOH CBUUFSZ MJGF $POTFSWJOH CBUUFSZ QPXFS 5P DPOTFSWF QPXFS XIJMF VTJOH UIF CBUUFSZ UP QPXFS ZPVS OPUFCPPL ■ ■ ■ 52 %JN UIF EJTQMBZ BT MPX BT JT DPNG
Extending battery life Tips & Tricks ■ ■ $MPTF UIF -$% QBOFM UP UVSO PGG UIF EJTQMBZ XIJMF ZPV BSF OPU VTJOH ZPVS OPUFCPPL 5IF EJTQMBZ TUBZT PGG VOUJM ZPV PQFO UIF QBOFM BHBJO 6TF )JCFSOBUF NPEF GPS NBYJNVN QPXFS TBWJOHT XIJMF ZPVS OPUFCPPL JT OPU JO VTF Tips & Tricks ■ ■ For more information about using power management settings, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive.
Chapter 5: Managing Power $IBOHJOH QPXFS NPEFT :PV DBO VTF UIF GPMMPXJOH QPXFS NPEFT UP MFOHUIFO UIF MJGF PG ZPVS OPUFCPPL T CBUUFSZ ■ ■ XIJMF ZPVS OPUFCPPL JT JO 4UBOECZ JU TXJUDIFT UP B MPX QPXFS TUBUF XIFSF EFWJDFT TVDI BT UIF EJTQMBZ BOE ESJWFT UVSO PGG )JCFSOBUF BMTP DBMMFE TBWF UP EJTL XSJUFT BMM DVSSFOU NFNPSZ 3".
$IBQUFS 6QHSBEJOH :PVS /PUFCPPL • Adding and replacing memory • Replacing the hard drive 55
Chapter 6: Upgrading Your Notebook 1SFWFOUJOH TUBUJD FMFDUSJDJUZ EJTDIBSHF Important Before installing memory or replacing the hard drive, you should read and understand the information in this section.
Adding or replacing memory "EEJOH PS SFQMBDJOH NFNPSZ :PVS OPUFCPPL VTFT NFNPSZ NPEVMFT DBMMFE 40 %*..T 4NBMM 0VUMJOF %VBM *OMJOF .FNPSZ .
Chapter 6: Upgrading Your Notebook 8 4MJEF UIF NFNPSZ CBZ DPWFS UIFO SFNPWF JU 9 *G ZPV BSF SFNPWJOH B NPEVMF HFOUMZ QSFTT PVUXBSE PO UIF DMJQ BU FBDI FOE PG UIF NFNPSZ NPEVMF VOUJM UIF NPEVMF UJMUT VQXBSE 58 www.gateway.
Adding or replacing memory 10 1VMM UIF NFNPSZ NPEVMF PVU PG UIF TMPU 11 )PME UIF OFX PS SFQMBDFNFOU NPEVMF BU B EFHSFF BOHMF BOE QSFTT JU JOUP UIF FNQUZ NFNPSZ TMPU 5IJT NPEVMF JT LFZFE TP JU DBO POMZ CF JOTFSUFE JO POF EJSFDUJPO *G UIF NPEVMF EPFT OPU GJU NBLF TVSF UIBU UIF OPUDI JO UIF NPEVMF MJOFT VQ XJUI UIF UBC JO UIF NFNPSZ CBZ Important 12 13 14 15 Use only memory modules designed for your Gateway notebook.
Chapter 6: Upgrading Your Notebook 3FQMBDJOH UIF IBSE ESJWF LJU *G ZPV XPVME MJLF NPSF IBSE ESJWF DBQBDJUZ ZPV DBO SFQMBDF ZPVS PSJHJOBM ESJWF XJUI B IJHIFS DBQBDJUZ ESJWF To replace the hard drive kit: 1 #BDL VQ BOZ EBUB ZPV XBOU UP USBOTGFS UP UIF OFX IBSE ESJWF 'PS NPSF JOGPSNBUJPO TFF i#BDLJOH VQ GJMFTw JO 6TJOH :PVS $PNQVUFS XIJDI IBT CFFO JODMVEFE PO ZPVS IBSE ESJWF 5P BDDFTT UIJT HVJEF DMJDL Start All Programs UIFO DMJDL Gateway Documentation 2 'PMMPX UIF HVJEFMJOFT VOEFS i1SFW
Replacing the hard drive kit 9 3FNPWF UIF UXP TDSFXT TFDVSJOH UIF IBSE ESJWF LJU UP UIF OPUFCPPL TMJEF UIF PME IBSE ESJWF LJU BXBZ GSPN UIF IBSE ESJWF DPOOFDUPS UIFO MJGU UIF IBSE ESJWF LJU PVU PG ZPVS OPUFCPPL Screws 10 *G ZPVS OFX IBSE ESJWF BMSFBEZ JODMVEFT UIF IBSE ESJWF LJU CSBDLFU HP UP 4UFQ 03 *G ZPV OFFE UP NPWF UIF IBSE ESJWF LJU CSBDLFU GSPN ZPVS PME IBSE ESJWF LJU UP ZPVS OFX IBSE ESJWF HP UP 4UFQ 11 3FNPWF UIF TDSFXT UIBU TFDVSF UIF IBSE ESJWF UP UIF IBSE ESJWF LJU CSBDL
Chapter 6: Upgrading Your Notebook 18 $POOFDU UIF QPXFS BEBQUFS NPEFN DBCMF BOE OFUXPSL DBCMF UIFO UVSO PO ZPVS OPUFCPPL 19 'PS JOTUSVDUJPOT PO JOTUBMMJOH 8JOEPXT ZPVS ESJWFST BOE ZPVS BQQMJDBUJPOT TFF UIF JOTUSVDUJPOT UIBU XFSF JODMVEFE XJUI UIF SFTUPSF EJTDT 62 www.gateway.
$IBQUFS .
Chapter 7: Maintaining Your Notebook $BSJOH GPS ZPVS OPUFCPPL 5P FYUFOE UIF MJGF PG ZPVS OPUFCPPL ■ ■ ■ ■ ■ ■ ■ ■ ■ 64 #F DBSFGVM OPU UP CVNQ PS ESPQ ZPVS OPUFCPPL BOE EP OPU QVU BOZ PCKFDUT PO UPQ PG JU 5IF DBTF BMUIPVHI TUSPOH JT OPU NBEF UP TVQQPSU FYUSB XFJHIU 8IFO USBOTQPSUJOH ZPVS OPUFCPPL XF SFDPNNFOE UIBU ZPV QVU JU JO B DBSSZJOH DBTF ,FFQ ZPVS OPUFCPPL BXBZ GSPN NBHOFUJD GJFMET .
Cleaning your notebook $MFBOJOH ZPVS OPUFCPPL ,FFQJOH ZPVS OPUFCPPL DMFBO BOE UIF WFOUT GSFF GSPN EVTU IFMQT LFFQ ZPVS OPUFCPPL QFSGPSNJOH BU JUT CFTU :PV NBZ XBOU UP HBUIFS UIFTF JUFNT BOE QVU UPHFUIFS B OPUFCPPL DMFBOJOH LJU ■ ■ ■ ■ " TPGU MJOU GSFF DMPUI "O BFSPTPM DBO PG BJS UIBU IBT B OBSSPX TUSBX MJLF FYUFOTJPO $PUUPO TXBCT " %7% ESJWF DMFBOJOH LJU $MFBOJOH UIF FYUFSJPS Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your noteboo
Chapter 7: Maintaining Your Notebook $MFBOJOH UIF LFZCPBSE :PV TIPVME DMFBO UIF LFZCPBSE PDDBTJPOBMMZ CZ VTJOH BO BFSPTPM DBO PG BJS XJUI B OBSSPX TUSBX MJLF FYUFOTJPO UP SFNPWF EVTU BOE MJOU USBQQFE VOEFS UIF LFZT *G ZPV TQJMM MJRVJE PO UIF LFZCPBSE UVSO PGG ZPVS OPUFCPPL BOE UVSO UIF OPUFCPPL VQTJEF EPXO -FU UIF MJRVJE ESBJO UIFO MFU UIF LFZCPBSE ESZ CFGPSF USZJOH UP VTF JU BHBJO *G UIF LFZCPBSE EPFT OPU XPSL BGUFS JU ESJFT ZPV NBZ OFFE UP SFQMBDF JU $MFBOJOH UIF OPUFCPPL TDSFFO 5P DMFBO B
Protecting your computer from viruses 1SPUFDUJOH ZPVS DPNQVUFS GSPN WJSVTFT " WJSVT JT B QSPHSBN UIBU BUUBDIFT JUTFMG UP B GJMF PO B DPNQVUFS UIFO TQSFBET GSPN POF DPNQVUFS UP BOPUIFS 7JSVTFT DBO EBNBHF EBUB PS DBVTF ZPVS DPNQVUFS UP NBMGVODUJPO 4PNF WJSVTFT HP VOEFUFDUFE GPS B QFSJPE PG UJNF CFDBVTF UIFZ BSF BDUJWBUFE PO B DFSUBJO EBUF 1SPUFDU ZPVS DPNQVUFS GSPN B WJSVT CZ ■ ■ ■ ■ ■ ■ 3FHJTUFSJOH ZPVS DPQZ PG /PSUPO "OUJ7JSVT BOE TVCTDSJCJOH UP UIF WJSVT EFGJOJUJPO VQEBUF TFSWJDF :PV SFDFJ
Chapter 7: Maintaining Your Notebook To scan for viruses: 1 $MJDL Start All Programs Norton AntiVirus UIFO DMJDL Norton AntiVirus 2004 /PSUPO "OUJ7JSVT PQFOT Scan for viruses 2 $MJDL Scan for Viruses Scan 3 $MJDL UIF UZQF PG TDBO ZPV XBOU UP NBLF JO UIF 4DBO GPS 7JSVTFT BSFB UIFO VOEFS "DUJPOT DMJDL Scan 68 www.gateway.
Protecting your computer from viruses To remove a virus: 1 *G /PSUPO "OUJ7JSVT GJOET B WJSVT GPMMPX BMM PO TDSFFO JOTUSVDUJPOT UP SFNPWF UIF WJSVT 2 5VSO PGG ZPVS DPNQVUFS BOE MFBWF JU PGG GPS BU MFBTU TFDPOET 3 5VSO PO ZPVS DPNQVUFS BOE SFTDBO GPS UIF WJSVT To update Norton AntiVirus: Important You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook.
Chapter 7: Maintaining Your Notebook 6QEBUJOH 8JOEPXT 8JOEPXT 6QEBUF JT UIF POMJOF FYUFOTJPO PG 8JOEPXT UIBU IFMQT ZPV UP LFFQ ZPVS DPNQVUFS VQ UP EBUF 6TF 8JOEPXT 6QEBUF UP DIPPTF VQEBUFT GPS ZPVS DPNQVUFS T PQFSBUJOH TZTUFN TPGUXBSF BOE IBSEXBSF /FX DPOUFOU JT BEEFE UP UIF TJUF SFHVMBSMZ TP ZPV DBO BMXBZT HFU UIF NPTU SFDFOU VQEBUFT BOE GJYFT UP QSPUFDU ZPVS DPNQVUFS BOE LFFQ JU SVOOJOH TNPPUIMZ 8JOEPXT 6QEBUF TDBOT ZPVS DPNQVUFS BOE QSPWJEFT ZPV XJUI B UBJMPSFE TFMFDUJPO PG VQEBUFT UIBU BQQM
$IBQUFS 5SPVCMFTIPPUJOH • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems 71
Chapter 8: Troubleshooting 4BGFUZ HVJEFMJOFT 8IJMF USPVCMFTIPPUJOH ZPVS OPUFCPPL GPMMPX UIFTF TBGFUZ HVJEFMJOFT ■ ■ ■ /FWFS SFNPWF UIF NFNPSZ CBZ PS IBSE ESJWF CBZ DPWFS XIJMF ZPVS OPUFCPPL JT UVSOFE PO XIJMF UIF CBUUFSZ JT JOTUBMMFE BOE XIJMF UIF NPEFN DBCMF OFUXPSL DBCMF BOE "$ QPXFS BEBQUFS BSF DPOOFDUFE UP ZPVS OPUFCPPL .
First steps 'JSTU TUFQT *G ZPV IBWF QSPCMFNT XJUI ZPVS OPUFCPPL USZ UIFTF UIJOHT GJSTU ■ ■ ■ ■ ■ ■ ■ .BLF TVSF UIBU UIF "$ QPXFS BEBQUFS JT DPOOFDUFE UP ZPVS OPUFCPPL BOE BO "$ PVUMFU BOE UIBU UIF "$ PVUMFU JT TVQQMZJOH QPXFS *G ZPV VTF B QPXFS TUSJQ PS TVSHF QSPUFDUPS NBLF TVSF UIBU JU JT UVSOFE PO *G B QFSJQIFSBM EFWJDF TVDI BT B LFZCPBSE PS NPVTF EPFT OPU XPSL NBLF TVSF UIBU BMM DPOOFDUJPOT BSF TFDVSF .
Chapter 8: Troubleshooting 5SPVCMFTIPPUJOH 5SPVCMFTIPPUJOH UPQJDT BSF MJTUFE JO BMQIBCFUJDBM PSEFS "VEJP "VEJP USPVCMFTIPPUJOH JT DPWFSFE VOEFS i4PVOEw PO QBHF #BUUFSZ #BUUFSZ USPVCMFTIPPUJOH JT DPWFSFE VOEFS i1PXFSw PO QBHF $% ESJWFT $% ESJWF USPVCMFTIPPUJOH JT DPWFSFE VOEFS i%7% ESJWFTw PO QBHF %FWJDF JOTUBMMBUJPO :PV IBWF DPNQVUFS QSPCMFNT BGUFS BEEJOH B OFX EFWJDF 4PNFUJNFT B OFX EFWJDF TVDI BT B 1$ $BSE DBO DBVTF B TZTUFN SFTPVSDF *32 DPOGMJDU $IFDL *32 VTBHF UP EFUFSNJOF JG UIF
Troubleshooting Help and Support For more information about IRQs, click Start, then click Help and Support. Type the keyword *32T in the Search box , then click the arrow. To free IRQ resources for the new device: 1 *O UIF %FWJDF .
Chapter 8: Troubleshooting Tips & Tricks ■ For instructions on changing the display settings, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. .
Troubleshooting ■ ■ .BLF TVSF UIBU UIF WPMVNF DPOUSPM PO ZPVS OPUFCPPL JT UVSOFE VQ 'PS NPSF JOGPSNBUJPO TFF i3JHIU TJEFw PO QBHF .BLF TVSF UIBU UIF 8JOEPXT WPMVNF DPOUSPM JT UVSOFE VQ Tips & Tricks ■ ■ ■ ■ ■ ■ For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. .BLF TVSF UIBU .
Chapter 8: Troubleshooting 5IF SFHJPOBM DPEF PO ZPVS %7% ESJWF JT EFUFSNJOFE CZ ZPVS OPUFCPPL T EFMJWFSZ BEESFTT 5IF SFHJPOBM DPEF GPS UIF 6OJUFE 4UBUFT BOE $BOBEB JT 5IF SFHJPOBM DPEF GPS .FYJDP JT :PVS %7% ESJWF T SFHJPOBM DPEF NVTU NBUDI UIF SFHJPOBM DPEF PG UIF EJTD 5IF SFHJPOBM DPEF GPS UIF EJTD JT PO UIF EJTD EJTD EPDVNFOUBUJPO PS QBDLBHJOH *G UIF %7% NPWJF EPFT OPU QMBZ UIF EJTD T SFHJPOBM DPEF BOE ZPVS %7% ESJWF T SFHJPOBM DPEF NBZ OPU NBUDI ■ .
Troubleshooting )BSE ESJWF :PV TFF BO i*OTVGGJDJFOU EJTL TQBDFw FSSPS NFTTBHF ■ %FMFUF VOOFDFTTBSZ GJMFT GSPN UIF IBSE ESJWF VTJOH %JTL $MFBOVQ Tips & Tricks ■ &NQUZ UIF 3FDZDMF #JO CZ SJHIU DMJDLJOH UIF Recycle Bin JDPO UIFO DMJDLJOH Empty Recycle Bin Caution ■ For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Chapter 8: Troubleshooting 5IF IBSE ESJWF DBOOPU CF BDDFTTFE PS ZPV TFF B i(FOFSBM GBJMVSF SFBEJOH ESJWF $w FSSPS NFTTBHF ■ .
Troubleshooting %PVCMF DIFDL UIF 63- PS USZ B EJGGFSFOU 63- *G UIF FSSPS NFTTBHF TUJMM BQQFBST EJTDPOOFDU GSPN UIF *41 DPOOFDUJPO BOE DMPTF ZPVS CSPXTFS UIFO SFDPOOFDU BOE PQFO UIF CSPXTFS *G ZPV TUJMM HFU UIF FSSPS ZPVS *41 NBZ CF IBWJOH UFDIOJDBM EJGGJDVMUJFT $POOFDUJOH UP B 8FC TJUF UBLFT UPP MPOH .
Chapter 8: Troubleshooting " LFZCPBSE DIBSBDUFS LFFQT SFQFBUJOH PS ZPV TFF B i,FZCPBSE TUVDLw PS i,FZ GBJMVSFw FSSPS NFTTBHF ■ .BLF TVSF UIBU OPUIJOH JT SFTUJOH PO UIF LFZCPBSE ■ .BLF TVSF UIBU B LFZ JT OPU TUVDL 1SFTT FBDI LFZ UP MPPTFO B LFZ UIBU NJHIU CF TUVDL UIFO SFTUBSU ZPVS OPUFCPPL :PV BSF QSFTTJOH B MFUUFS LFZ BOE B OVNCFS BQQFBST PO UIF TDSFFO ■ 5IF OVNFSJD LFZQBE JT UVSOFE PO 4FF i4ZTUFN LFZ DPNCJOBUJPOTw PO QBHF GPS JOTUSVDUJPOT PO UVSOJOH PGG ZPVS OVNFSJD LFZQBE .
Troubleshooting .PEFN EJBM VQ :PVS NPEFN EPFT OPU EJBM PS EPFT OPU DPOOFDU ■ .BLF TVSF UIBU UIF NPEFN DBCMF JT QMVHHFE JOUP UIF NPEFN KBDL BOE OPU UIF &UIFSOFU OFUXPSL KBDL 4FF i#BDLw PO QBHF UP NBLF TVSF UIBU UIF DPOOFDUJPOT IBWF CFFO NBEF DPSSFDUMZ ■ .BLF TVSF UIBU ZPVS OPUFCPPL JT DPOOFDUFE UP UIF UFMFQIPOF MJOF BOE UIF UFMFQIPOF MJOF IBT B EJBM UPOF ■ .
Chapter 8: Troubleshooting ■ ■ ■ %JTDPOOFDU BOZ BOTXFSJOH NBDIJOF GBY NBDIJOF PS QSJOUFS UIBU JT PO UIF TBNF MJOF BT UIF NPEFN %P OPU DPOOFDU UIFTF EFWJDFT UP UIF TBNF UFMFQIPOF MJOF BT UIF NPEFN .
Troubleshooting *G ZPVS OPUFCPPL IBT B W NPEFN UIF TQFFE BU XIJDI ZPV DBO VQMPBE TFOE EBUB JT MJNJUFE UP , *G ZPVS OPUFCPPL IBT B W NPEFN UIF TQFFE BU XIJDI ZPV DBO VQMPBE EBUB JT MJNJUFE UP , :PVS *41 NBZ OPU TVQQPSU , VQMPBET :PVS GBY DPNNVOJDBUJPOT QSPHSBN POMZ TFOET BOE SFDFJWFT GBYFT BU CQT XIFO ZPV IBWF B , NPEFN $VSSFOU GBY UFDIOPMPHZ POMZ TVQQPSUT B NBYJNVN TFOE BOE SFDFJWF SBUF PG CQT 5IF NPEFN JT OPU SFDPHOJ[FE CZ ZPVS OPUFCPPL ■ .
Chapter 8: Troubleshooting 5 $MJDL UIF Diagnostic UBC UIFO DMJDL Query Modem *G JOGPSNBUJPO BCPVU UIF NPEFN BQQFBST UIF NPEFN QBTTFE EJBHOPTUJDT *G OP NPEFN JOGPSNBUJPO JT BWBJMBCMF B XIJUF TDSFFO BQQFBST XJUI OP EBUB PS JG ZPV HFU BO FSSPS TVDI BT QPSU BMSFBEZ PQFO PS UIF NPEFN IBT GBJMFE UP SFTQPOE UIF NPEFN EJE OPU QBTT EJBHOPTUJDT Help and Support For more information about modem troubleshooting, click Start, then click Help and Support.
Troubleshooting .PVTF 5IF FYUFSOBM NPVTF EPFT OPU XPSL ■ .
Chapter 8: Troubleshooting :PV GPSHPU ZPVS TUBSUVQ QBTTXPSE 5IF QBTTXPSE GFBUVSF XIJDI JT TFU JO UIF #*04 4FUVQ VUJMJUZ JT WFSZ TFDVSF XJUI OP FBTZ XBZ UP SFDPWFS B GPSHPUUFO QBTTXPSE :PV NVTU SFUVSO ZPVS OPUFCPPL GPS SFQBJS $BMM (BUFXBZ $VTUPNFS $BSF GPS JOTUSVDUJPOT 1$ $BSET :PV JOTUBMMFE B 1$ $BSE BOE OPX ZPVS OPUFCPPL JT IBWJOH QSPCMFNT ■ .BLF TVSF UIBU ZPV IBWF DPSSFDUMZ JOTUBMMFE SFRVJSFE TPGUXBSF GPS UIF 1$ $BSE 'PS NPSF JOGPSNBUJPO TFF ZPVS 1$ $BSE T EPDVNFOUBUJPO ■ .
Troubleshooting 1SJOUFS 5IF QSJOUFS XJMM OPU UVSO PO ■ .BLF TVSF UIBU UIF QSJOUFS JT POMJOF .BOZ QSJOUFST IBWF BO POMJOF PGGMJOF CVUUPO UIBU ZPV NBZ OFFE UP QSFTT ■ .BLF TVSF UIBU UIF QPXFS DBCMF JT QMVHHFE JOUP BO "$ QPXFS TPVSDF 5IF QSJOUFS JT PO CVU XJMM OPU QSJOU ■ $IFDL UIF DBCMF CFUXFFO UIF QSJOUFS BOE ZPVS OPUFCPPL .BLF TVSF UIBU JU JT DPOOFDUFE UP UIF DPSSFDU QPSU ■ .BLF TVSF UIBU UIF QSJOUFS JT POMJOF .
Chapter 8: Troubleshooting To make sure that the printer is not set to work offline: 1 $MJDL Start UIFO DMJDL Control Panel 5IF $POUSPM 1BOFM XJOEPX PQFOT *G ZPVS $POUSPM 1BOFM JT JO $BUFHPSZ 7JFX DMJDL Printers and Other Hardware 2 $MJDL %PVCMF DMJDL UIF Printers and Faxes JDPO 5IF 1SJOUFST BOE 'BYFT XJOEPX PQFOT 3 3JHIU DMJDL UIF OBNF PG UIF QSJOUFS ZPV XBOU UP VTF *G UIF NFOV TIPXT B DIFDL NBSL OFYU UP Use Printer Offline DMJDL Use Printer Offline UP DMFBS UIF DIFDL NBSL Help and
Troubleshooting Tips & Tricks ■ For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. .BLF TVSF UIBU .
Chapter 8: Troubleshooting 5FMFQIPOF TVQQPSU #FGPSF DBMMJOH (BUFXBZ $VTUPNFS $BSF *G ZPV IBWF B UFDIOJDBM QSPCMFN XJUI ZPVS OPUFCPPL GPMMPX UIFTF SFDPNNFOEBUJPOT CFGPSF DPOUBDUJOH (BUFXBZ $VTUPNFS $BSF ■ ■ ■ ■ ■ .
Telephone support 5FMFQIPOF OVNCFST (BUFXBZ PGGFST B XJEF SBOHF PG DVTUPNFS TFSWJDF DVTUPNFS DBSF BOE JOGPSNBUJPO TFSWJDFT "VUPNBUFE USPVCMFTIPPUJOH TZTUFN Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.
Chapter 8: Troubleshooting 94 www.gateway.
"QQFOEJY " 4BGFUZ 3FHVMBUPSZ BOE -FHBM *OGPSNBUJPO • Safety information • Regulatory statements • Notices 95
Appendix A: Safety, Regulatory, and Legal Information *NQPSUBOU TBGFUZ JOGPSNBUJPO :PVS (BUFXBZ TZTUFN JT EFTJHOFE BOE UFTUFE UP NFFU UIF MBUFTU TUBOEBSET GPS TBGFUZ PG JOGPSNBUJPO UFDIOPMPHZ FRVJQNFOU )PXFWFS UP FOTVSF TBGF VTF PG UIJT QSPEVDU JU JT JNQPSUBOU UIBU UIF TBGFUZ JOTUSVDUJPOT NBSLFE PO UIF QSPEVDU BOE JO UIF EPDVNFOUBUJPO BSF GPMMPXFE Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
Regulatory compliance statements ■ ■ 8IFO UIF OPUFCPPL JT UVSOFE PGG B TNBMM BNPVOU PG FMFDUSJDBM DVSSFOU TUJMM GMPXT UISPVHI UIF OPUFCPPL 5P BWPJE FMFDUSJDBM TIPDL BMXBZT VOQMVH BMM QPXFS DBCMFT BOE NPEFN DBCMFT GSPN UIF XBMM PVUMFUT CFGPSF DMFBOJOH UIF TZTUFN 6OQMVH UIF TZTUFN GSPN UIF XBMM PVUMFU BOE SFGFS TFSWJDJOH UP RVBMJGJFE QFSTPOOFM JG 5IF QPXFS DPSE PS QMVH JT EBNBHFE -JRVJE IBT CFFO TQJMMFE JOUP UIF TZTUFN 5IF TZTUFN EPFT OPU PQFSBUF QSPQFSMZ XIFO UIF PQFSBUJOH JOTUSVDUJPOT BSF GPMMPXF
Appendix A: Safety, Regulatory, and Legal Information SBEJP GSFRVFODZ TBGFUZ TUBOEBSET BOE SFDPNNFOEBUJPOT (BUFXBZ CFMJFWFT UIFTF EFWJDFT BSF TBGF GPS VTF 3FHBSEMFTT PG UIF QPXFS MFWFMT DBSF TIPVME CF UBLFO UP NJOJNJ[F IVNBO DPOUBDU EVSJOH OPSNBM PQFSBUJPO .
Regulatory compliance statements Caution Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Important Every country has different restrictions on the use of wireless devices.
Appendix A: Safety, Regulatory, and Legal Information Caution In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.
Regulatory compliance statements $BMJGPSOJB 1SPQPTJUJPO 8BSOJOH Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. .FSDVSZ 8BSOJOH Warning Hg The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste.
Appendix A: Safety, Regulatory, and Legal Information UIF UFMFQIPOF OVNCFS PG UIF TFOEJOH NBDIJOF PS TVDI CVTJOFTT PUIFS FOUJUZ PS JOEJWJEVBM 3FGFS UP ZPVS GBY DPNNVOJDBUJPO TPGUXBSF EPDVNFOUBUJPO GPS EFUBJMT PO IPX UP DPNQMZ XJUI UIF GBY CSBOEJOH SFRVJSFNFOU $BOBEB *OEVTUSZ $BOBEB *$ *OUFOUJPOBM FNJUUFS QFS 344 -PX QPXFS 3BEJP USBOTNJUUFS UZQF EFWJDFT SBEJP GSFRVFODZ 3' XJSFMFTT DPNNVOJDBUJPO EFWJDFT PQFSBUJOH JO UIF ()[ CBOE BOE PS o ()[ CBOE NBZ CF QSFTFOU FNCFEEFE
Regulatory compliance statements Caution The 802.11A radio LAN your system may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.
Appendix A: Safety, Regulatory, and Legal Information -BTFS TBGFUZ TUBUFNFOU "MM (BUFXBZ TZTUFNT FRVJQQFE XJUI $% BOE %7% ESJWFT DPNQMZ XJUI UIF BQQSPQSJBUF TBGFUZ TUBOEBSET JODMVEJOH *&$ 5IF MBTFS EFWJDFT JO UIFTF DPNQPOFOUT BSF DMBTTJGJFE BT i$MBTT -BTFS 1SPEVDUTw VOEFS B 64 %FQBSUNFOU PG )FBMUI BOE )VNBO 4FSWJDFT %))4 3BEJBUJPO 1FSGPSNBODF 4UBOEBSE 4IPVME UIF VOJU FWFS OFFE TFSWJDJOH DPOUBDU BO BVUIPSJ[FE TFSWJDF MPDBUJPO Warning Use of controls or adjustments or performance of procedu
Notices /PUJDFT Copyright © 2004 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA "MM 3JHIUT 3FTFSWFE This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Appendix A: Safety, Regulatory, and Legal Information 106 www.gateway.
*OEFY " "$ BEBQUFS DPOOFDUJOH DPOOFDUPS JOUFSOBUJPOBM BEBQUFST BDDFTTPSJFT QVSDIBTJOH TBGFUZ QSFDBVUJPOT BQQMJDBUJPO LFZ BSSPX LFZT BVEJP CBDL CVUUPO IFBEQIPOF KBDL NJDSPQIPOF KBDL NVUJOH OFYU CVUUPO QBVTF CVUUPO QMBZ CVUUPO TUPQ CVUUPO USPVCMFTIPPUJOH BVEJP $% DMFBOJOH QMBZJOH BVUPNPCJMF QPXFS BEBQUFS # CBUUFSZ BMUFSOBUF QPXFS TPVSDFT CBZ DIBOHJOH DIBSHF JOEJDBUPS DIBSHF TUBUVT DIBSHJOH DPOTFSWJOH
$% DPNQVUFS FYUFSJPS DPNQVUFS TDSFFO %7% LFZCPBSE -$% QBOFM TDSFFO DMJDLJOH DMPTJOH VOSFTQPOTJWF QSPHSBN DPOOFDUJOH "$ BEBQUFS FYUFSOBM LFZCPBSE FYUFSOBM NPOJUPS LFZCPBSE QSPKFDUPS DPOOFDUJPOT BVEJP EJHJUBM DBNFSB EJHJUBM WJEFP DBNFSB &UIFSOFU FYUFSOBM BVEJP FYUFSOBM EJTLFUUF ESJWF FYUFSOBM TQFBLFST 'JSFXJSF GMBTI ESJWF IFBEQIPOF J -JOL *&&& LFZCPBSE NJDSPQIPOF NPEFN N
USPVCMFTIPPUJOH %7% ESJWF JEFOUJGZJOH MPDBUJOH USPVCMFTIPPUJOH VTJOH %7% $% 38 ESJWF 4FF %7% ESJWF %7% 38 ESJWF 4FF %7% ESJWF NPEFM OVNCFS TFSJBM OVNCFS 8FC BEESFTT 8FC TJUF & FMFDUSPTUBUJD EJTDIBSHF &4% &N1PXFS QPXFS BEBQUFS F4VQQPSU HFUUJOH TQFDJGJDBUJPOT VTJOH &UIFSOFU KBDL FYUFSOBM NPOJUPS &; 1BE UPVDIQBE 4FF UPVDIQBE ) IBSE ESJWF CBZ JOEJDBUPS JOTUBMMJOH SFQMBDJOH USPVCMFTIPPUJOH IFBEQIPOF KBDL IFMQ POMJO
, ,FOTJOHUPO DBCMF MPDL MPDL TMPU LFZ DPNCJOBUJPOT LFZCPBSE CVUUPOT DMFBOJOH DPOOFDUJOH GFBUVSFT MPDBUJOH USPVCMFTIPPUJOH 64# QPSU LFZT BQQMJDBUJPO BSSPX CSJHIUOFTT EJSFDUJPOBM 'O GVODUJPO -$% CSJHIUOFTT -$% $35 OBWJHBUJPO OVNFSJD LFZQBE 1BE -PDL 4UBOECZ TZTUFN TZTUFN LFZ DPNCJOBUJPOT UPHHMF EJTQMBZ 8JOEPXT MBCFMT MBTFS QSJOUFS MBUDI CBUUFSZ -$% QBOFM SFMFBTF -$% QBOFM DMFBOJOH S
BEKVTUJOH WPMVNF QMBZJOH %7% VTJOH %7% ESJWF VTJOH 8JOEPXT .FEJB 1MBZFS .VTJD.
QSPKFDUPS BEEJOH DPMPS RVBMJUZ EJTQMBZ QSPQFSUJFT TDSFFO SFTPMVUJPO 3 3".
TZTUFN SFTUPSF 5 UFDIOJDBM TVQQPSU BVUPNBUFE USPVCMFTIPPUJOH F4VQQPSU 5FDIOJDBM 4VQQPSU UJQT CFGPSF DPOUBDUJOH UVUPSJBM TFSWJDF UFMFQIPOF TVQQPSU UPVDIQBE CVUUPOT DMJDLJOH EPVCMF DMJDLJOH ESBHHJOH TDSFFO PCKFDUT MPDBUJOH NPWJOH QPJOUFS NPWJOH TDSFFO PCKFDUT PQFOJOH GJMFT GPMEFST BOE QSPHSBNT PQFOJOH TIPSUDVU NFOV SJHIU DMJDLJOH SPDLFS TXJUDI TFMFDUJOH TDSFFO PCKFDUT USPVCMFTIPPUJOH BVEJP BVUPNBUFE TZTUFN EFWJDF JOTUB
NVUJOH USPVCMFTIPPUJOH 8 XBLJOH VQ OPUFCPPL 8FC TJUF (BUFXBZ 8JOEPXT LFZ 1SPEVDU ,FZ $PEF SFTUPSJOH VQEBUJOH 8JOEPXT .FEJB 1MBZFS 8JOEPXT 4FDVSJUZ $FOUFS VTJOH XJSFMFTT OFUXPSL CVUUPO 114 www.gateway.
MAN 4000 SER / M320 USR GDE R1 09/04