HP 9250C Digital Sender User Guide
Copyright information Trademark Credits © 2007 Copyright Hewlett-Packard Development Company, L.P. Linux is a U.S. registered trademark of Linus Torvalds. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice.
Table of contents 1 Device basics Device information ................................................................................................................................ 2 Where to get more information ............................................................................................ 2 Features ............................................................................................................................................... 3 Performance ...................................
Novell NetWare support ..................................................................................................................... 32 Network configuration ......................................................................................................................... 33 Configure TCP/IPv4 parameters ........................................................................................ 33 Set an IP address .................................................................................
Replace the ADF Maintenance Kit ..................................................................................... 58 Clean the device ................................................................................................................................. 60 Clean the exterior .............................................................................................................. 60 Clean the glass ............................................................................................
Plastics .............................................................................................................................. 91 Material restrictions ............................................................................................................ 91 Disposal of waste equipment by users in private households in the European Union ...... 92 Material Safety Data Sheet (MSDS) .................................................................................. 92 For more information .......
1 ENWW Device basics ● Device information ● Features ● Performance ● Device software ● Network components used for digital-sending ● Paper handling ● Device parts ● Space requirements 1
Device information The HP 9250C Digital Sender connects directly to your network converts black-and-white and color documents, drawings, and photographs into an electronic form and then distributes them directly to several kinds of destinations. You can also install the included HP Digital Sending Software (HP DSS) program to use advanced digital sending features such as send-to-workflow with optical character recognition (OCR).
Feature Description For more information DSS Send to Folder Scan a document to a network folder. More than one folder destination can be configured. DSS support guide DSS Workflow Scan a document and capture information about the scanned document by prompting the user. The document can then be routed to another application. This feature can be configured to use OCR (Optical Character Recognition).
Performance The following sections give specific performance statistics for the digital sender. ADF performance The following table shows the images per minute (ipm) speed of the digital sender ADF.
Device software Digital-sender software To take advantage of advanced digital-sender features such as scanning with OCR or sending to a workflow, you can install the HP Digital Sending Software Version 4 (HP DSS) that is provided on a CDROM with the device. This software runs as a service on a network server. It is not necessary to install any software or drivers on individual user's computers.
Network components used for digital-sending The following table describes the network components used for digital sending.
Paper handling The HP 9250C Digital Sender supports the following standard paper sizes: ● Letter: 215.9 x 279 mm (8.5 x 11 inches) ● Executive: 190 x 254 mm (7.5 x 10 inches) ● A4: 210 x 297 mm (8.3 x 11.7 inches) ● A5: 148 x 210 mm (5.83 x 8.27 inches) ● B5: 176 x 250 mm (6.9 x 9.8 inches) ● Legal (from the ADF only): 215.9 x 355.6 mm (8.5 x 14 inches) Paper weight: 60 to 120 g/m2 (16 to 32 lb) Up to 50 sheets of paper can be stacked in the ADF, with a maximum height of 5 mm (0.2 inch).
Device parts Before using the digital sender, familiarize yourself with its parts.
ENWW 12 USB device port 13 Power connector 14 Scanner lock 15 Serial number Device parts 9
Space requirements The following figures illustrate the space requirements for the HP 9250C Digital Sender. NOTE: The digital sender requires 90 mm (3.5 inches) of free space behind the device in order to fully open the top.
2 ENWW Control panel ● Use the control panel ● Navigate the Administration menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Troubleshooting menu ● Resets menu ● Service menu 11
Use the control panel The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status. Control-panel layout The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.
Home screen The home screen provides access to the device features, and it indicates the current status of the device. NOTE: Depending on how the system administrator has configured the device, the features that appear on the home screen can vary.
Buttons on the touchscreen The status line on the touchscreen provides information about the status of the device. Various buttons can appear in this area. The following table describes each button. Home button. Touch the home button to go to the Home screen from any other screen. Start button. Touch the Start button to begin the action for the feature that you are using. NOTE: The name of this button changes for each feature. For example, in the E-mail feature, the button is named Send E-mail.
Navigate the Administration menu From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure.
Default Job Options menu Use this menu to define the default job options for each function. If the user does not specify the job options when creating the job, the default options are used. The Default Job Options menu contains the following sub-menus: ● Default Options for Originals ● Image Adjustment ● Default E-mail Options ● Default Send to Folder Options Default Options for Originals Menu item Values Description Paper Size Select a paper size from the list.
Default E-mail Options Use this menu to set default options for e-mails that are sent from the device. Menu item Values Description Document File Type PDF (default) Choose the file format for the e-mail. JPEG TIFF M-TIFF Output Quality High (large file) Choosing higher quality for output increases the size of the output file. Medium (default) Low (small file) Resolution 75 DPI Use this feature to select the resolution. Use a lower setting to create smaller files.
Default Send to Folder Options Use this menu to set default options for scan jobs sent to the computer. Menu item Values Description Color/Black Color scan Specify whether the file will be in black or in color. Black/white scan (default) Document File Type PDF (default) Choose the file format for the file. M-TIFF TIFF JPEG TIFF version TIFF 6.0 (default) Use this feature to specify the TIFF version to use when saving scanned files. TIFF (post 6.
Time/Scheduling menu Use this menu to set options for setting the time and for setting the device to enter and exit Sleep mode. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Menu item Sub-menu item Date/Time Date Format Sub-menu item Values Description YYYY/MMM/DD (default) Use this feature to set the current date and time, and to set the date format and time format that are used to time-stamp outgoing faxes.
Management menu Use this menu to set up global device-management options. NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-2 Management menu Menu item Values Description Sleep mode Disable Use this feature to customize the Sleep mode settings for this device. Use Sleep Delay (default) Select Use Sleep Delay to set the device to enter Sleep mode after the delay that is specified in the Time/Scheduling menu.
Initial Setup menu The Initial Setup menu contains the sub-menus shown: ● Networking and I/O menu ● E-mail Setup menu ● Send Setup menu NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Networking and I/O Menu item Sub-menu item I/O Timeout Embedded Jetdirect Values Description Select a value in the range. The factory default setting is 15 seconds. I/O timeout refers to the elapsed time before a job fails.
Table 2-3 Jetdirect sub-menus (continued) Menu item Sub-menu item Sub-menu item Values and Description DHCP Release This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists. No (default): The current DHCP lease is saved. Yes: The current DHCP lease and the leased IP address are released. DHCP Renew This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists.
Table 2-3 Jetdirect sub-menus (continued) Menu item Sub-menu item Sub-menu item Values and Description Manual Settings: Use the Manual Settings menu to enable and manually configure a TCP/ IPv6 address in the format of 123.123.123.123. DHCPV6 Policy Router Specified: The stateful auto-configuration method to be used by the print server is determined by a router. The router specifies whether the print server obtains its address, its configuration information, or both from a DHCPv6 server.
Table 2-3 Jetdirect sub-menus (continued) Menu item Sub-menu item Sub-menu item LAN HW Test Values and Description CAUTION: Running this embedded test will erase your TCP/IP configuration. This test performs an internal loopback test. An internal loopback test will send and receive packets only on the internal network hardware. There are no external transmissions on your network. Select Yes to choose this test, or No to not choose it.
Table 2-3 Jetdirect sub-menus (continued) Menu item Sub-menu item Sub-menu item Ping Test Values and Description This test is used to check network communications. This test sends link-level packets to a remote network host, then waits for an appropriate response. To run a ping test, set the following items: Dest Type Specify whether the target device is an IPv4 or IPv6 node. Dest IP IPV4: Type the IPv4 address. IPV6: Type the IPv6 address.
Table 2-3 Jetdirect sub-menus (continued) Menu item Sub-menu item Sub-menu item Ping Results Link Speed Values and Description Use this item to view the ping test status and results using the control panel display. You can select the following items: Packets Sent Shows the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed.
Table 2-3 Jetdirect sub-menus (continued) Menu item Sub-menu item Sub-menu item Values and Description 100TX Auto: Limits auto-negotiation to a maximum link speed of 100 Mbps. 1000TX Full: 1000 Mbps, full-duplex operation.
E-mail Setup Use this menu to enable the e-mail feature and to configure basic e-mail settings. NOTE: To configure advanced e-mail settings, use the embedded Web server. For more information, see the embedded Web server guide on the device CD. Menu item Values Description Address Validation On (default) This option enables the device to check e-mail syntax when you type an e-mail address. Valid e-mail addresses require the "@" sign and a ".".
Device Behavior menu NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Menu item Sub-menu item Values Description Language Select the language from the list. Use this feature to select a different language for control-panel messages. When you select a new language, the keyboard layout might also change. Keyboard Layout Select the keyboard Use this feature to select a different layout for the configuration from the list. keyboard.
Troubleshooting menu NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Menu item Sub-menu item Values Description Event Log Show (button) Use this features to view such device events as errors or a calibration. Calibrate Scanner Calibrate (button) Use this feature to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans.
3 Connectivity ● Novell NetWare support ● Network configuration NOTE: For information about necessary network components for digital sending, see Network components used for digital-sending on page 6 ENWW 31
Novell NetWare support If Novell file servers are used on the network, HP DSS can write files into network folders and support network fax folders that reside on Novell servers. The Novell client software must be installed on the network and be configured correctly before Novell-specific attributes can be configured in HP DSS. In order to support Novell NetWare authentication and Novell digital sending destinations, HP DSS requires both of the following components: ● Novell NetWare version 3.12, 3.2, 4.
Network configuration You might need to configure certain network parameters on the device. You can configure these parameters in the following locations: ● Installation software ● Device control panel ● Embedded Web server ● Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh) NOTE: For more information about using the embedded Web server, see the embedded Web server guide on the device CD.
11. Touch IP Address. 12. Touch the IP Address text box. 13. Use the touchscreen keypad to type the IP address. 14. Touch OK. 15. Touch Save. Set the subnet mask 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Subnet Mask. 12. Touch the Subnet Mask text box. 13.
10. Touch Manual Settings. 11. Touch Default Gateway. 12. Touch the Default Gateway text box. 13. Use the touchscreen keyboard to type the default gateway. 14. Touch OK. 15. Touch Save. Configure TCP/IPv6 parameters The digital sender has limited IPv6 capability on a network.
36 Chapter 3 Connectivity ENWW
4 Use device features This section provides instructions for how to carry out common digital-sending tasks.
Load media You can load media to scan either on the scanner glass or in the ADF. Load media on the scanner glass Use the scanner glass to scan small, lightweight (less than 60 g/m2 or 16 lb), or irregularly-sized originals such as receipts, newspaper clippings, photographs, or old or worn documents. ▲ Place the document face-down on the scanner glass, with the top right-hand corner of the document on the upper right corner of the scanner glass.
3. ENWW Adjust the media guides until they are snug against the media.
Use the keyboard The digital sender has a built-in keyboard that can be used to type the necessary information when scanning a file to an e-mail address. 1. At the bottom of the device, pull out the keyboard tray. 2. Type the necessary information in the active field on the device touchscreen. Use the following keys to navigate from the keyboard: 3. 40 ● Press the Escape key to return to the previous screen. ● Press the Tab key to move the cursor to the next field.
Basic send information Log in When you walk up to the digital sender, you will see the home screen. The options that are displayed are the digital-sending options that have been enabled by the system administrator. The system administrator can configure the device to require a user name and password in order to use some or all of the digital-sender features. If you try to use a feature that requires authentication, a login screen appears. 1. Touch Username, and then type your network user name. 2.
Button Description Output Quality Touch this button to increase or decrease the print quality of the file being scanned. A higher quality setting produces a larger file size. Resolution Touch this button to change the scan resolution. A higher resolution setting produces a larger file size. Color/Black Touch this button to determine whether you will scan the document in color or in black-and-white. Original Sides Touch this button to indicate if the original document is one-sided or two-sided.
Configure the device to send e-mail Before you can send a document to e-mail, you must configure the device for e-mailing. NOTE: You can also configure the e-mail settings by using the embedded Web server, which HP recommends. For helpful tips and more about configuring the scan e-mail feature, see the Embedded Web Server User Guide on the device documentation CD. For more information on setting up a feature, solving a problem, or discovering how to use this device, go to www.hp.com/support/9250c.
4. Type the SMTP gateway address, either as an IP address or as a fully qualified domain name. If you do not know the IP address or domain name, contact the network administrator. 5. Touch OK. Test the SMTP settings 1. From the Home screen, touch Administration. 2. Touch Initial Setup. 3. Touch E-mail Setup, and then touch Test Send Gateways. If the configuration is correct, Gateways OK appears on the control-panel display.
Send an e-mail The device scans both black-and-white and color originals. You can use default settings or change the scanning preferences and file formats. The following are the default settings: ● Color ● PDF (requires the recipient to have an Adobe Acrobat viewer to view the e-mail attachment) Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen.
3. If prompted, type your user name and password. 4. Complete the From:, To:, and Subject: fields. Scroll down and complete the CC:, BCC:, and Message fields if appropriate. Your user name or other default information might appear in the From: field. If so, you might not be able to change it. 5. (Optional) Touch More Options to change the settings for the document that you are sending (for example, the document’s original size).
You can remove a recipient from your list by scrolling to highlight the recipient, and then touching the remove button ( ). 3. The names in the recipient list are placed in the text line of the keyboard screen. If you want, you can add a recipient that is not found in the address book by typing the e-mail address on the keyboard. After you are satisfied with your recipient list, touch OK. 4. Touch OK. 5. Finish typing information in the CC: and Subject: fields on the Send E-mail screen, if necessary.
Scan to a folder If the system administrator has made the feature available, the device can scan a file and send it to a folder on the network. Supported operating systems for folder destinations include Windows 2000, Windows XP, and Windows Server 2003, and Novell. 48 1. Place the document face-down on the scanner glass or face-up in the ADF. 2. From the Home screen, touch Network Folder. 3. In the Quick Access Folders list, select the folder in which you want to save the document. 4.
Scan to a workflow destination NOTE: This device feature is provided by the optional Digital Sending Software product. If the system administrator has enabled the workflow functionality, you can scan a document and send it to a custom workflow destination. A workflow destination gives you the ability to send additional information, along with the scanned document, to a specified network or file transfer protocol (FTP) location. Prompts for specific information appear on the control-panel display.
Send a digital fax Digital faxing is available when you install the optional HP Digital Sending Software. For information about ordering this software, go to www.hp.com/go/9250c_software. With digital faxing, the device does not need to be connected directly to a phone line. Instead, the device can send a fax in one of three ways: ● LAN fax sends faxes through a third-party fax provider.
5 Manage and maintain the device This chapter describes how to manage and maintain the device: ENWW ● Use information pages ● Use the embedded Web server ● Use HP Web Jetadmin software ● Controlling digital-sending security ● Replace supplies and parts ● Clean the device ● Upgrade the firmware ● Calibrate the scanner 51
Use information pages From the control panel touchscreen, view pages that give details about the device and its current configuration. Page description How to view the page Configuration page 1. From the Home screen, touch Administration. Shows device settings and installed accessories. 2. Touch Information. 3. Touch Configuration/Status Pages. 4. Touch Configuration Page. 5. Touch Show.
Use the embedded Web server NOTE: If you use the HP Digital Sending Software provided on the digital sender software CD, you must use the HP MFP DSS Configuration Utility to perform the functions below described in this section. See the HP Digital Sending Software Support Guide on the documentation CD for configuration instructions.
Embedded Web server sections 54 Tab or section Options Information tab ● Device Status: Shows the device status. To change the default settings, click Change Settings. Provides device, status, and configuration information ● Configuration Page: Shows the information found on the configuration page. ● Supplies Status: Shows supplies ordering and recycling information. To order new supplies, click Shop for Supplies in the Other Links area on the left side of the window.
Tab or section Options NOTE: The Settings tab can be password-protected. If this device is on a network, always consult with the system administrator before changing settings on this tab. Digital Sending tab ● General Settings: Allows you to provide or change administrator information.
Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.
Controlling digital-sending security The digital sender has been designed with security in mind. It includes a variety of features that work to protect the security of the digital-sending process. Network authentication The digital sender's most basic security feature is its ability to require a network login before a user can use the digital sending functions. This prevents unauthorized users from walking up to the device and sending documents.
Replace supplies and parts Replace the mylar sheet If you start to see vertical streaks on the scanned images, as shown in the figure below, you might need to replace the mylar sheet at the base of the ADF. The device ships with an envelope containing three extra mylar sheets and installation instructions. The envelope is in a pocket behind the ADF vinyl backing, as shown in the following figure.
After replacing the kit, reset the New Document Feeder Kit setting. ENWW 1. On the Home screen, touch Administration. 2. Scroll down and touch Resets. 3. Touch Reset Supplies. 4. Touch New Document Feeder Kit. 5. Touch Yes, and then touch Save.
Clean the device During the scanning process, paper and dust particles can accumulate inside the device. Over time, this buildup can cause problems, such as specks on scanned documents. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the glass ● Clean the glass only if dirt is visible, or if you see poor scan quality (such as streaking). ● Clean the glass surface by wiping it gently with a clean, damp, lint-free cloth.
3. Locate the white, vinyl calibration strips. 4. Clean the ADF backing and the calibration strips by wiping them with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner to dampen the cloth. 5. Close the top of the digital sender. Clean the ADF rollers You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marks as they exit the ADF. CAUTION: Cleaning the rollers too frequently could introduce dust into the device. 1.
2. Locate the rollers near the vinyl calibration strips. 3. Wipe the rollers gently with a clean, water-dampened, lint-free cloth. CAUTION: Do not pour water directly onto the rollers. Doing so might damage the device. 4. Close the scanner lid. 5. Push the release button to open the ADF cover. 6. Locate the rollers. 7. Wipe the rollers with a clean, water-dampened, lint-free cloth. CAUTION: Do not pour water directly onto the rollers. Doing so might damage the device.
8. Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. Close the ADF cover.
Upgrade the firmware The HP 9250C Digital Sender features remote firmware update (RFU) capability. Use the following steps for remotely upgrading digital-sender firmware. These steps are explained in more detail in the following sections. 1. Determine the current level of firmware installed on the device. 2. Go to the Web site and find out whether a new version is available. If it is, download the latest firmware to your computer. 3. Download the new firmware to the device.
NOTE: The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults. 1. If you do not already have it, get the TCP/IP address of the digital sender from the EIO Jetdirect page. The HP Jetdirect page is the second page that you see when viewing the configuration page on the control panel.
Use a USB connection to upgrade the device firmware If the device is connected over a USB connection, follow these instructions: 1. From a command prompt or in an MS-DOS window, type copy /b \ \\, where is the name of the .RFU file (including the path), is the name of the computer from which the device is being shared, and is the device share name. For example, type the following: copy /b 3000fw.
Upgrade the HP Jetdirect Inside firmware The HP Jetdirect Inside network interface in the device has firmware that can be upgraded separately from the digital-sender firmware. This procedure requires that you have HP Web Jetadmin Version 6.2 or greater installed. Complete the following steps to update the HP Jetdirect firmware with HP Web Jetadmin. 1. Open the Web Jetadmin program. 2. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder. 3.
Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. Because of mechanical tolerances, the scanner's carriage head might not read the position of the image accurately. During the calibration procedure, scanner offset values are calculated and stored. The offset values are then used when producing scans so that the correct portion of the document is captured.
6 Problem solving This information is organized to help you resolve device problems. Choose the general topic or type of problem from the following list.
Sources for information about problems Source Description Control-panel lights ● Start LED light—The Start LED light is green when the device is ready to scan, and amber if an error exists. ● Ready LED light—The green Ready LED light is on when the device is online and ready to scan. It flashes when a job is paused. It is off if the device is paused or unable to send data. ● Data LED light—The green Data LED light is on when the device is processing a job but has been paused.
Control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the current state of the device. They inform you of normal device operation and require no interaction to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message Ready appears if the device is online.
Table 6-1 Control-panel messages (continued) Control panel message Description 54.XX ERROR To continue turn off then on A temporary error has occurred. Recommended action Turn the device off, and then turn the device on. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/9250c.) 57.X ERROR To continue turn off then on A temporary error has occurred. Turn the device off, and then turn the device on.
Table 6-1 Control-panel messages (continued) Control panel message Description Recommended action Authentication Required Authentication has been enabled for this feature or destination. A username and password are required. Type the user name and password, or contact the network administrator. Authentication Required To Use This Feature A user name and password are required. Type the user name and password, or contact the network administrator.
Table 6-1 Control-panel messages (continued) Control panel message Description Recommended action Network connection required for digital sending. Contact administrator. A digital-sending feature has been configured, but a network connection is not detected. Verify the network connection. Contact the network administrator. Novell Login Required Novell authentication has been enabled for this destination. Enter Novell network credentials to access the copy and fax features.
Jams Avoid jams Use the following information to avoid jams when using the ADF. ● When loading paper into the ADF, ensure that the paper stack is square and straight and the paper guides are adjusted to the width of the page to be scanned ● Do not overload the ADF. The ADF was designed to hold 50 sheets of 75 g/m2 (20 lb) bond paper. ● If the paper to be scanned using the ADF was previously folded, flatten it to the best of your ability. Try to remove all wrinkles and folds from the paper.
4. 76 Close the ADF cover.
Solve e-mail problems If you are unable to send e-mails by using the digital-send feature, you might need to reconfigure the SMTP gateway address or the LDAP gateway address. Open the configuration page to find the current SMTP and LDAP gateway addresses. See Use information pages on page 52. Use the following procedures to check if the SMTP and LDAP gateway addresses are valid. Validate the e-mail server (SMTP gateway) address NOTE: This procedure is for Windows operating systems. 1.
78 Chapter 6 Problem solving ENWW
A Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP 9250C Digital Sender One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Customer self repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Hewlett-Packard limited warranty statement for software HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING SOFTWARE v. 4 90 days 1. HP warrants to you that the HP SOFTWARE PRODUCT will not fail to execute its programming instructions for 90 days after the date of purchase due to defects in material and workmanship when properly installed and used.
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location.
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services vary by location. Contact HP Customer Care to determine the services available to you and for more information about maintenance agreements.
B ENWW Specifications ● Physical specifications ● Electrical specifications ● Power consumption specifications ● Environmental specifications ● Acoustic emissions 85
Physical specifications Table B-1 Physical specifications (without keyboard extended) Height Depth Width Weight 340.26 mm 571.82 mm 452.62 mm 23.09 kg (13.40 inches) (22.51 inches) (17.82 inches) (50 lbs) Electrical specifications Table B-2 Electrical specifications Power requirements 100-240V (±10%) 50/60 Hz (±2 Hz) Minimum recommended circuit capacity 1.0 Amp WARNING! Power requirements are based on the country/region where the device is sold. Do not convert operating voltages.
Environmental specifications Table B-4 Environmental specifications1 Temperature Relative humidity 1 Recommended Operating Storage 20° to 27°C 0° to 40°C -30° to 60°C (68° to 81°F) (32° to 104°F) (-22° to 140°F) 15% to 80% 15% to 80% 15% to 85% Values are subject to change. See www.hp.com/support/9250c for current information. CAUTION: The operating environment should be stable, with no abrupt changes in temperature or humidity that might damage the device.
88 Appendix B Specifications ENWW
C ENWW Regulatory information ● FCC regulations ● Environmental Product Stewardship program ● Declaration of conformity ● Country-/region-specific safety statements 89
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental Product Stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3). Power consumption Power usage drops significantly while in Sleep mode, which saves natural resources and saves money without affecting the high performance of this product.
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org. Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Singapore Pte Ltd Imaging and Printing Manufacturing Operations, 60 Alexandra Terrace, #07-01, The Comtech, Singapore, 118502 declares, that the product Product Name: HP Digital Sender 9250C Regulatory Model3): Product Options: BOISB-0401-00 ALL conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 IEC 60825-
Country-/region-specific safety statements Canadian DOC regulations Complies with Canadian EMC Class B requirements. « Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ».
Index A access denied message 72 acoustic emissions 87 address book, e-mail deleting addresses 47 address books, e-mail adding addresses 47 clearing 30 recipient lists 46 recipient lists, creating 46 address books, e-mail auto-complete function 46 LDAP server errors 73 LDAP support 43 ADF error messages 73 jams, preventing 75 loading 38 locating 8 maintenance kit, replacing 58 mylar sheet, replacing 58 paper specifications 7 speed 4 Administration menu, control panel 15 administrator privileges 2 agreement
Error button, control panel touchscreen 14 error messages alphabetical list 71 numerical list 71 types of 71 European Union, waste disposal 92 extended warranty 84 e-mail address books 47 auto-complete function 46 configuring 43 control-panel settings 45 error messages 73, 74 gateways, finding 44 job settings 41 LDAP errors 73 LDAP support 43 recipient lists 46 security 57 sending documents 45 server settings 43 SMTP support 43 validating gateway addresses 77 F fax accessory ADF, loading 38 faxing, digital
Send Setup 28 Service 30 Time/Scheduling 19 mercury-free product 91 messages alphabetical list 71 numerical list 71 types of 71 mylar sheet, replacing 58 N Network Folder, scan to 48 Networking tab, embedded Web server 55 networks administrator privileges 2 configuring 33 configuring gateway addresses 43 default gateway 34 diagnostics 23 finding SMTP gateways 44 HP Jetdirect Inside 3 HP Jetdirect print server error messages 72 HP Web Jetadmin 56 IP address 33 link speed settings 26 requirements 6 SMTP serve
Sleep mode settings 19, 20 SMTP gateways error messages 74 SMTP servers configuring gateway address 43 connecting to 43 finding gateways 44 gateways, finding 44 settings 43 testing 44 validating gateway addresses 77 software restricting access 57 warranty 82 space requirements 10 specifications acoustic emissions 87 duty cycle 4 electrical 86 environment 87 features 3 network requirements 6 paper 7 physical 86 space requirements 10 speed 4 speed specifications 4 Start button 12 Start button, control panel t
