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4081TL.book Page 2 Tuesday, December 22, 1998 1:27 PM Notices Copyright © 1998 Gateway 2000, Inc. All Rights Reserved 610 Gateway Drive N. Sioux City, SD 57049 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000. The information in this manual has been carefully checked and is believed to be accurate.
4081TL.book Page i Tuesday, December 22, 1998 1:27 PM Contents Preface ......................................................................................v Conventions used in this guide .............................................................. vi Safety instructions ................................................................................ vii Additional information sources ............................................................. ix The Gateway Support Center............................
081TL.book Page ii Tuesday, December 22, 1998 1:27 PM Processor speed jumper ................................................................. 32 Clear CMOS jumper...................................................................... 33 SHM mode jumper ........................................................................ 34 Installing memory and hardware.......................................................... 35 Installing memory........................................................................
4081TL.book Page iii Tuesday, December 22, 1998 1:27 PM Reference Data ..................................................................... 91 Acronyms and abbreviations ................................................................ 92 Terms and definitions............................................................................ 93 Specifications......................................................................................... 96 Memory Map......................................................
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4081TL.book Page v Tuesday, December 22, 1998 1:27 PM Preface Conventions used in this guide .............................. vi Safety instructions ................................................. vii Additional information sources..............................
4081TL.book Page vi Tuesday, December 22, 1998 1:27 PM Conventions used in this guide Throughout this guide, you will see the following conventions: vi Convention Description ENTER Keyboard key names are printed in small capitals. CTRL+ALT+DEL A plus sign indicates that the keys must be pressed simultaneously. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold. User’s Guide Names of publications and files are printed in italic.
4081TL.book Page vii Tuesday, December 22, 1998 1:27 PM Safety instructions Observe the following safety instructions when using your system: • Follow all instructions marked on the system and in the documentation. • When the computer is turned off, a small amount of electrical current still runs through the computer. Always unplug the computer from the electrical outlet before cleaning the system or opening the computer cover. (Follow the cleaning instructions in your user’s guide.
4081TL.book Page viii Tuesday, December 22, 1998 1:27 PM viii • There is a danger of explosion if the CMOS (complementary metal-oxide semiconductor) battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. • Unplug the system from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged.
4081TL.book Page ix Tuesday, December 22, 1998 1:27 PM Additional information sources Along with this manual and your user’s guide, you can find additional information by using the following sources. The Gateway Support Center Log on to the Gateway Support Center at www.gateway.com/support to access information about your system or other Gateway products.
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4081TL.book Page 1 Tuesday, December 22, 1998 1:27 PM 1 Chapter 1: System Access Static electricity precautions ................................... 2 Opening the system ................................................. 3 Closing the system...................................................
4081TL.book Page 2 Tuesday, December 22, 1998 1:27 PM Caution! Prevent electrostatic damage to your system by following static electricity precautions every time you open your computer case. Static electricity precautions Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure: 1. Wear a grounding wrist strap (available at most electronics stores). 2. Turn off the system power. 3.
4081TL.book Page 3 Tuesday, December 22, 1998 1:27 PM Opening the system Depending on your purpose, you may need to remove only one or all of the system covers. Follow the instructions specific to the cover you want to remove, as indicated in each section. Removing the side panel You must remove the side panel before you can remove the bezel or the wrap-around panel. To Remove the Side Panel 1. Disconnect all power cords. Unlock the chassis keylock if necessary.
4081TL.book Page 4 Tuesday, December 22, 1998 1:27 PM 3. Slide the panel back and gently pull it off of the chassis. 4. Set the panel aside. Removing the wrap-around panel You must remove the side panel before removing the wrap-around panel. You may need to remove the wrap-around panel before removing the bezel. To Remove the Wrap-around Panel 1. Disconnect all power cords. Unlock the chassis keylock if necessary. 2. Remove the side panel as described above. 3.
4081TL.book Page 5 Tuesday, December 22, 1998 1:27 PM 4. Slide the panel backward a few inches. 5. Lift the bottom of the panel outward so that its top is angled on the chassis, as shown in Figure 2. 6. Lift the panel up and off of the chassis and set the panel aside. Removing the bezel You must remove the side panel and the wrap-around panel before you remove the bezel. To Remove the Bezel 1. Disconnect the power cords. Unlock the bezel keylock if necessary. 2.
4081TL.book Page 6 Tuesday, December 22, 1998 1:27 PM 4. Remove the six screws that secure the bezel to the chassis, as shown in Figure 3. Set the screws aside. Figure 3: Removing the Bezel 5. Gently pull the bezel off of the chassis and lay it aside.
4081TL.book Page 7 Tuesday, December 22, 1998 1:27 PM Closing the system Before closing the system, verify that all connectors and boards are properly installed and firmly seated. Reinstalling the bezel You must replace the bezel before you replace the wrap-around panel and the side panel. To Replace the Bezel 1. Position the bezel to the front of the chassis so that the bezel pegs are aligned with the mounting holes on the front of the chassis. See Figure 4.
4081TL.book Page 8 Tuesday, December 22, 1998 1:27 PM 2. Carefully thread the ribbon cables through the openings in the chassis and connect them to the appropriate connectors. See Figure 7 on page 12 for the locations of the connector on the system board and see the RAID Cage Configuration Guide for the location of the connector on the RAID bay backplane. 3. Secure the bezel with the screws you removed when removing the bezel.
4081TL.book Page 9 Tuesday, December 22, 1998 1:27 PM 2. Lower the panel and anchor its top edge to the chassis. 3. Gently release the panel so that its side is flush against the chassis. 4. Slide the panel forward until it is locked into place. 5. Secure the panel with the screws you removed when you removed the wrap-around panel. Reinstalling the side panel You must replace the bezel and the wrap-around panel before you replace the side panel.
4081TL.book Page 10 Tuesday, December 22, 1998 1:27 PM 2. Verify that the slots on the panel are aligned with the locking tabs on the chassis. 3. Slide panel towards the front of the system until the panel is locked into place. 4. Secure the panel with the screws you removed when you removed the side panel.
4081TL.book Page 11 Tuesday, December 22, 1998 1:27 PM 2 Chapter 2: Components System board ......................................................... 12 The RAID backplane.............................................
4081TL.book Page 12 Tuesday, December 22, 1998 1:27 PM System board The system board functions as the main interface between the processor, memory, and peripherals. See the table below and on the following page for the key to Figure 7.
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4081TL.book Page 14 Tuesday, December 22, 1998 1:27 PM AV AW AX AY AZ BA BB BC BD DIMM bank D Optional power connector Processor 1 fan connector Embedded VRM for processor 1 Optional VRM for processor 2 Processor 2 fan connector Processor speed setting jumper RAID cage connector LED display connector Chassis fans (A, F, S) There are several chassis fan connectors on the system board.
4081TL.book Page 15 Tuesday, December 22, 1998 1:27 PM Power supply auxiliary connector (E) Provides additional connections from the power supply to the system board. Optional power connector (AW) This power connector provides an alternative connection for use with a different power supply. This connector is not used in this system. Front panel connectors There are several connectors designed to transfer signals between the front panel and the system board.
4081TL.book Page 16 Tuesday, December 22, 1998 1:27 PM External hard drive connector (M) The external hard drive connector allows you to connect a cable from an external hard drive to the system board to allow the hard drive activity LED and system monitoring to recognize the external drive. Hard drive LED connector (N) This connector allows you to connect all of the hard drives to the hard drive activity connector on the front panel.
4081TL.book Page 17 Tuesday, December 22, 1998 1:27 PM Drive controllers and connectors The system board supports several controllers for drives and other peripherals. Connectors to link these controllers to the appropriate devices are also provided. Secondary and primary hard drive connectors (G, H) This is an integrated dual-channel Ultra-DMA PCI/IDE interface with two IDE connectors capable of controlling up to four IDE devices and supporting PIO Modes 0-4.
4081TL.book Page 18 Tuesday, December 22, 1998 1:27 PM • Wide SCSI configuration supporting up to 15 connected SCSI peripherals per channel for as many as 30 devices. As many as seven 8-bit devices can be installed on each channel. • • Multi-threading support for up to 255 simultaneous I/O tasks • Driver support for all major operating systems.
4081TL.book Page 19 Tuesday, December 22, 1998 1:27 PM Server management connectors The server management connectors provide hardware and component monitoring to assist you in maintaining the server. Server management connector (O) The server management connector allows you to connect a server management device to the system board to monitor system activities. I2O connector (P) The I2O connector allows you to install a dedicated intelligent input/output (I2O) board.
4081TL.book Page 20 Tuesday, December 22, 1998 1:27 PM Battery (AA) Caution! There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Provides the power to maintain the CMOS memory when the system is turned off or unplugged.
4081TL.book Page 21 Tuesday, December 22, 1998 1:27 PM I/O connectors The I/O connectors are located on the back panel of the system. Figure 7 on page 12 shows the locations of the connectors on the system board. Figure 8 below shows the connectors as they appear on the back panel.
4081TL.book Page 22 Tuesday, December 22, 1998 1:27 PM • • • • One VGA video port (AL in Figure 7) One PS/2-style mouse port (part of AM in Figure 7) One PS/2-style keyboard port (part of AM in Figure 7) One RJ-45 Ethernet connector with two LED indicators (AJ in Figure 7). The green LED indicates a communication link has been established with the network and the yellow indicator shows that the communication is occurring at 100 Mbps when on and at 10Mbps when off.
4081TL.book Page 23 Tuesday, December 22, 1998 1:27 PM Voltage regulator modules (AY, AZ) Each processor must have a dedicated voltage regulator module (VRM) that adjusts the voltage supplied to the processor. The VRM for the boot processor (CPU 1) is integrated into the system board. Memory (AS, AT, AU, AV) The system comes standard with 64 MB of error checking and correcting (ECC) RAM.
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4081TL.book Page 25 Tuesday, December 22, 1998 1:27 PM 3 Chapter 3: Installing Components Replacing the processor......................................... 26 Installing a second processor................................. 29 Setting system board jumpers ............................... 32 Installing memory and hardware .......................... 35 Installing software and drivers ..............................
4081TL.book Page 26 Tuesday, December 22, 1998 1:27 PM Replacing the processor The system is compatible with Intel Pentium® II Xeon™ processors. Important! The system board provides an embedded voltage regulator module (VRM) to provide the correct voltage for the first processor. You do not need to install an additional or replacement VRM. If a VRM was included in your processor upgrade kit, do not use it.
4081TL.book Page 27 Tuesday, December 22, 1998 1:27 PM 3. Wearing an anti-static wristband grounded to the system chassis, remove the lock bar from the processor support. See Figure 9. Important! If the error message “update table not found for CPUxx, Stepping xxxx” displays at boot up, run the MULOADER utility located on the disk included with your processor kit.
81TL.book Page 28 Tuesday, December 22, 1998 1:27 PM 6. Place the processor cartridge that you removed in a safe place. 7. Remove the replacement processor cartridge from its protective wrapping and place it in the cartridge supports for the slot 1 connector. See Figure 11. Figure 11: Installing the Processor Cartridge 8. Slide the cartridge all of the way down until it seats securely in the slot 2 supports. 9.
4081TL.book Page 29 Tuesday, December 22, 1998 1:27 PM Installing a second processor The system is compatible with Intel Pentium® II Xeon™ processors. You can either upgrade the existing Pentium II Xeon processor or install a second processor of the same speed as the original. When adding a processor, order a Pentium II Xeon processor upgrade kit. The kit includes the processor, a heat sink, and a disposable electrostatic discharge (ESD) wrist strap.
4081TL.book Page 30 Tuesday, December 22, 1998 1:27 PM 3. Wearing an anti-static wrist strap grounded to the system chassis, remove the Terminator Card from the system board. See Figure 12.
4081TL.book Page 31 Tuesday, December 22, 1998 1:27 PM 4. Align the new Pentium II SEC cartridge in the Slot 2 supports and press it firmly into place until fully seated. See Figure 13. Figure 13: Installing the New Processor 5. Place the lock bar over the top of the processor cartridge and secure it in place with the two screws provided. 6. Set the jumpers correctly for the new processor configuration. 7. Insert the new VRM into the connector provided until the release latches click into place. 8.
4081TL.book Page 32 Tuesday, December 22, 1998 1:27 PM Setting system board jumpers The system board jumpers let you change several system functions. Jumpers are set to the default positions at the factory. You may need to change the jumper settings to perform the following functions: • • • Set processor/bus speed settings Clear CMOS memory SHM mode Processor speed jumper The system board supports a range of processor speeds, which are set by changing jumper shunts on the block.
4081TL.book Page 33 Tuesday, December 22, 1998 1:27 PM Clear CMOS jumper JP15 lets you clear all current values in complimentary metal-oxide semiconductor (CMOS) memory. CMOS memory stores all of the BIOS Setup information and settings. Clearing the CMOS memory restores all setup values to the original system defaults. A jumper shunt connecting pins 1 and 2 supports normal operations. A jumper shunt connecting pins 2 and 3 clears the CMOS memory. To Clear CMOS Memory 1.
4081TL.book Page 34 Tuesday, December 22, 1998 1:27 PM SHM mode jumper The SHM mode jumper indicates whether the system board is installed in a tower or rack system. When the system board is installed in a tower chassis, leave the jumper pins unconnected. When the system board is installed in a rack, the jumper pins must be connected.
4081TL.book Page 35 Tuesday, December 22, 1998 1:27 PM Installing memory and hardware Installing memory The system board supports up to 2 GB of RAM in unbuffered ECC SDRAM DIMMs. System memory is PC 100 compliant. The system board is configured with 4 DIMM banks. You can fill Bank 0, Bank 1, Bank 2, or Bank 3, or a combination of banks with DIMMs. No jumper settings are required for the memory size or type because this information is automatically detected by the BIOS.
4081TL.book Page 36 Tuesday, December 22, 1998 1:27 PM 4. Insert the DIMM into the socket and align the two notches in the DIMM with the two notches in the DIMM socket (see Figure 15). Figure 15: Installing the DIMM Caution! Whenever you add or remove memory and start the computer, allow POST to complete the memory test and count, otherwise the CMOS data is not updated for the new memory total. 5. Gently press the DIMM into the socket until it is securely seated.
4081TL.book Page 37 Tuesday, December 22, 1998 1:27 PM 2. Carefully lift the DIMM out of the socket (see Figure 17). Figure 17: Removing the DIMM 3. Store the DIMM in a static-free container. Adding and replacing drives The case must be opened to add or change drives (such as disk drives and CD-ROM drives) in the system. Refer to Chapter 1, System Access, for instructions on opening and closing the case. Replacing the CD-ROM drive You can use the 5.
4081TL.book Page 38 Tuesday, December 22, 1998 1:27 PM 4. Disconnect the power and data cables from the back of the drive, noting their location and orientation. (You will reconnect these cables after you install the new CD-ROM drive.) 5. Remove the screws securing the CD-ROM drive to the chassis and remove the CD-ROM drive (see Figure 18). Figure 18: Replacing the CD-ROM Drive 6. Place the new CD-ROM drive in the chassis and secure the drive to the chassis using the screws you removed in Step 5. 7.
4081TL.book Page 39 Tuesday, December 22, 1998 1:27 PM Installing a drive in the 5.25-inch drive bay You can use the 5.25-inch drive bay to install a CD-ROM drive, tape drive, or other 5.25-inch device. To Install a Drive in the 5.25-inch Drive Bay 1. Turn off the system and disconnect the power cord. 2. Open the case, observing the ESD precautions in “Static electricity precautions” on page 2. 3. Locate the 5.25-inch drive bay. 4.
4081TL.book Page 40 Tuesday, December 22, 1998 1:27 PM 6. Place the new 5.25-inch drive in the chassis and secure the drive to the chassis using the screws you removed in Step 5. 7. Connect the power and data cables to the back of the drive. (See drive documentation for proper drive jumper settings and cable orientation.) 8. Close the case, as described in “Closing the system” on page 7. 9. Reconnect the power cord and turn on the system. 10. Run the configuration software, if required. Replacing a 3.
4081TL.book Page 41 Tuesday, December 22, 1998 1:27 PM 4. Remove the two screws that secure the right side of the drive to the chassis and the two screws that secure the bracket to the left side of the 5.25-inch drive cage (see Figure 20). Figure 20: Removing the 3.5-inch Drive from the Top Drive Bay 5. Remove the bracket from the left side of the old drive by removing the two screws.
4081TL.book Page 42 Tuesday, December 22, 1998 1:27 PM 6. Secure the bracket to the left side of the new drive, using the two screws you just removed (see Figure 21). Figure 21: Replacing the 3.5-inch Drive in the Top Drive Bay 7. Place the new drive and bracket in the top drive bay and secure them with the four screws you removed earlier. 8. Connect the data and power cables to the new drive, being careful to orient them correctly. 9. Close the case and turn the server on.
4081TL.book Page 43 Tuesday, December 22, 1998 1:27 PM Replacing a RAID drive The hard drives in the RAID bay are secured to guide rails, which lets you install and remove the drives from the system chassis. Use this procedure for the SCA SCSI drives installed in the RAID bay, not the 3.5-inch drive bay at the back of the chassis. The RAID bay supports up to six 3.5-inch LVD SCA SCSI hard drives To Replace a RAID Drive 1. Unlock and open the lower bezel door. 2.
4081TL.book Page 44 Tuesday, December 22, 1998 1:27 PM 5. Remove the replacement drive from its protective cover and align the guide rails with the RAID bay guides. 6. Slide the drive into the bay until the connector makes contact with the SCA connector on the backplane (see Figure 23). Figure 23: Installing an SCA Drive 7. Press the drive in firmly until the connector seats securely. Press the latches inward until they click into place to seat the drive securely in the bay. 8.
4081TL.book Page 45 Tuesday, December 22, 1998 1:27 PM SCSI cable kit installation The following section describes how to install the SCSI cable kit from the integrated onboard SCSI connector on the system board to the rear panel of the chassis. The following tools are required to complete the installation: • • • Phillips screwdriver Straight blade screwdriver Anti-static wristband Caution! To install the SCSI cable kit: 1. Power down the system and remove the power cord(s). 2.
4081TL.book Page 46 Tuesday, December 22, 1998 1:27 PM 7. Using the two small screws included in the SCSI Cable Kit, secure the SCSI cable/bracket to the rear panel of the chassis. 8. Plug the other end of the SCSI cable into the appropriate SCSI connector on the system board. 9. Arrange the ribbon cable so that it doesn’t interfere with chassis or CPU fans, or block airflow through the system. 10. Reinstall the left side cover of the system and replace the two screws. 11.
4081TL.book Page 47 Tuesday, December 22, 1998 1:27 PM 6. Firmly insert the edge of the expansion card into the slot (see Figure 25). Figure 25: Adding an Expansion Card 7. After seating the card firmly, secure it to the chassis by installing the screw you removed in Step 5 through the mounting bracket at the end of the card. 8. Connect cables to the card. (See the card documentation for proper jumper settings and cable orientation.) 9. Close the case, as described in “Closing the system” on page 7.
4081TL.book Page 48 Tuesday, December 22, 1998 1:27 PM It may be necessary to reconfigure your system after installing some expansion cards. You may also need to install software that came with the card. Check the card documentation for additional information. Replacing the lithium battery The lithium battery provides power for the system real-time clock and CMOS RAM, which holds the system configuration information.
4081TL.book Page 49 Tuesday, December 22, 1998 1:27 PM Troubleshooting the battery installation If you have problems after installing the new battery, try each of the items listed below, replacing the cover and restarting the computer after each try. • Turn off the system and ensure that all exterior cables are attached to the correct connectors and secured. • Check to be sure that all power switches are on. If the system is plugged into a power strip or surge protector, be sure it is turned on also.
4081TL.book Page 50 Tuesday, December 22, 1998 1:27 PM Installing software and drivers The procedure for installing software and drivers is usually specific to the operating system you will run on the server. Here are some tips. Installing the USB driver To use a USB device, you must install the USB driver in a computer running Windows 95. A 3.5-inch disk labeled “Integrated Controller UATA files for Win 95” was shipped with your computer. You must use this disk to install the USB driver.
4081TL.book Page 51 Tuesday, December 22, 1998 1:27 PM If you use an add-in video controller, the drivers accompany the controller card. See the documentation that accompanied the card for instructions and information regarding the drivers for an add-in video card. NetWare drivers Installing second instance driver for NetWare 4.11 When installing the second instance driver for the second SCSI controller, the server will generate interrupts which may hang the server.
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4081TL.book Page 53 Tuesday, December 22, 1998 1:27 PM 4 Chapter 4: BIOS Setup About the BIOS Setup Utility ............................... 54 Using the BIOS Setup Utility................................ 54 Updating the BIOS ................................................
4081TL.book Page 54 Tuesday, December 22, 1998 1:27 PM About the BIOS Setup Utility The computer BIOS has a built-in program that lets you set many basic system characteristics. These settings are stored and saved even when the power is off. This chapter contains information about this setup utility and is intended to serve as a guide so that you can make changes to the system BIOS when necessary.
4081TL.book Page 55 Tuesday, December 22, 1998 1:27 PM • +/- Change Values – Press the + or - key to toggle through the available options for the selected item. • ENTER Select Sub-Menu – Pressing ENTER when a sub-menu is highlighted takes you to that sub-menu. • Setup Defaults – Press F9 to set the setup parameters to their factory default values. A dialog box appears, asking you to press either ENTER to load the defaults or ESC to skip.
4081TL.book Page 56 Tuesday, December 22, 1998 1:27 PM • System Date: lets you set the system date. Use the format MM/DD/YYYY • Legacy Diskette A: allows you to select the type of diskette drive installed as drive A. The options are 360 kB, 5 ¼”; 1.2 MB, 5 ¼”; 720 kB, 3 ½”; 1.44/1.25 MB, 3 ½”;2.88 MB, 3 ½”; NOT INSTALLED; and DISABLED. • Legacy Diskette B: allows you to select the type of diskette drive installed as drive B. The options are 360 kB, 5 ¼”; 1.2 MB, 5 ¼”; 720 kB, 3 ½”; 1.44/1.
4081TL.book Page 57 Tuesday, December 22, 1998 1:27 PM Hard disk drive setup screen The hard disk drive setup screen appears whenever the Primary Master, Primary Slave, Secondary Master, or Secondary Slave fields are selected from the main menu screen. Figure 28: Example Hard Disk Drive Setup Screen • Type offers the following options: • 1 to 39 - Selecting this options brings up one of a set of previously defined drive types and sizes.
4081TL.book Page 58 Tuesday, December 22, 1998 1:27 PM • • ATAPI Removable - Select this option if the drive is an ATAPI removable disk drive. • None - “Auto” has been unable to supply the drive type or select “None” to disable any drive installed. Multi-Sector Transfers: enabling this option allows multiple sector data transfers on compatible drives. The options are DISABLED, STANDARD, 2 SECTORS, 4 SECTORS, 8 SECTORS, and 16 SECTORS.
4081TL.book Page 59 Tuesday, December 22, 1998 1:27 PM Advanced menu screen The advanced menu screen allows you to access a large number of advanced features. Many of these features can cause the system to malfunction if set incorrectly. Do not change these settings unless you must. Figure 29: Advanced Menu Screen • Plug and Play O/S: specifies whether the operating system is compatible with Plug and Play. The options are Yes and No.
4081TL.book Page 60 Tuesday, December 22, 1998 1:27 PM 60 • Large Disk Access Mode: options are DOS and Other. Select DOS if you use DOS or one of the DOS-based operating systems. Select Other if you use another operating system such as UNIX. A large disk is considered one that has more than 1024 cylinders, 16 heads, or 63 tracks per sector. • Resource Configuration opens the resource configuration screen. Details of this screen are provided in the section, “Resource configuration screen” on page 61.
4081TL.book Page 61 Tuesday, December 22, 1998 1:27 PM Resource configuration screen This screen appears whenever Resource Configuration is selected from the advanced menu. Important! The SHM Address is always 1 in stand-alone configurations. Figure 30: Resource Configuration Screen • Memory Reservation: opens the memory reservation screen. This screen allows you to reserve blocks of upper memory for use by legacy ISA devices.
4081TL.book Page 62 Tuesday, December 22, 1998 1:27 PM Memory reservation screen This screen appears whenever you select Memory Reservation from the resource configuration screen. It allows you to reserve a block of memory for ISA devices. Figure 31: Memory Reservation Screen • 62 XXXX - XXXX: you may reserve the specified area of upper memory for use by legacy ISA devices. The options for each memory region are Available and Reserved.
4081TL.book Page 63 Tuesday, December 22, 1998 1:27 PM IRQ reservation screen This screen appears whenever you select IRQ Reservation from the advanced menu. It allows you to manually reserve IRQs for specific devices. Figure 32: IRQ Reservation Screen • IRQx: you may reserve the specified IRQ for use by legacy ISA devices. The options for each IRQ are Available and Reserved.
4081TL.book Page 64 Tuesday, December 22, 1998 1:27 PM Peripheral configuration screen This screen allows you to configure the system peripherals. Figure 33: Peripheral Configuration Screen • • • Serial Port A: the options include Enabled, Disabled, and Auto. • Base I/O Address: displays the base I/O address for serial port A. Use the “+” or “-” key to display the optional addresses available. • Interrupt: displays the current interrupt for serial port A.
4081TL.book Page 65 Tuesday, December 22, 1998 1:27 PM • • Base I/O Address: displays the base I/O address for the parallel port. Use the “+” or “-” key to display the optional addresses available. • Interrupt: displays the current interrupt for the parallel port. Use the “+” or “-” key to display the optional interrupts available. • DMA Channel: displays the current DMA channel used by the parallel port. Use the “+” or “-” key to display the optional DMA channels available.
4081TL.book Page 66 Tuesday, December 22, 1998 1:27 PM • Key Click: enable causes an audible click when each key is pressed. The options are Enable and Disable. • Keyboard Auto-Repeat Rate: determines the rate at which a character repeats if a key is held down. The options are 2/sec, 6/sec, 10/sec, 13.3/sec, 18.5/sec, 21.8/sec, 26.7/sec, and 30/sec. • Keyboard Auto-Repeat Delay: determines the amount of delay before a pressed key repeats. The options are 1/2 sec, 3/4 sec, and 1 sec.
4081TL.book Page 67 Tuesday, December 22, 1998 1:27 PM • Cache Video BIOS Area: controls the caching of the video BIOS area. The options are Uncached and Write Protect. • Cache Base 0-512K: controls caching of the first 512K of base memory. The options are Write Back, Write Through, and Uncached. • Cache Base 512K-640K: controls caching of the 512K through 640K area of base memory. The options are Write Back, Write Through, and Uncached.
4081TL.book Page 68 Tuesday, December 22, 1998 1:27 PM 68 • Supervisor Password: displays the status of the supervisor password. The options are Clear (no password entered) and Set (a password has been established). You cannot set this field directly. • User Password: displays the status of the user password. The options are Clear (no password entered) and Set (a password has been established). You cannot set this field directly. • Set Supervisor Password: opens the supervisor password dialog box.
4081TL.book Page 69 Tuesday, December 22, 1998 1:27 PM Boot menu screen This screen allows you to set the order in which the system seeks boot data. Figure 37: Boot Menu Screen • First Boot Device: designates the device that the system polls first upon boot up. The options include Diskette Drive, Hard Drive, Removable Devices, ATAPI CD-ROM Drive, and Network Boot.
4081TL.book Page 70 Tuesday, December 22, 1998 1:27 PM • Fifth Boot Device: designates the device that the system polls fifth upon boot up, if the previous device is not ready or contains no boot data. The options include Diskette Drive, Hard Drive, Removable Devices, ATAPI CD-ROM Drive, and Network Boot. • Hard Drive: displays a list of the available hard drives. The system attempts to boot to the operating system from the first hard drive on this list.
4081TL.book Page 71 Tuesday, December 22, 1998 1:27 PM • Exit Saving Changes: exits BIOS Setup and saves the changes you have entered in the CMOS memory . The next time you boot the system, the BIOS configures the system using these settings. • Exit Discarding Changes: exits BIOS Setup and discards the settings you have entered. The next time you boot the system, the BIOS configures the system using the old settings.
4081TL.book Page 72 Tuesday, December 22, 1998 1:27 PM Updating the BIOS Flash memory simplifies distributing BIOS upgrades. If you need a new version of the BIOS, you can download the BIOS update from the technical support web site and install the new version from a diskette. To Update the BIOS 1. Enter BIOS Setup by pressing F1 when prompted during startup. 2. Write down the settings for each of the parameters. (At the end of the BIOS update process, reset the parameters to the correct values.) 3.
4081TL.book Page 73 Tuesday, December 22, 1998 1:27 PM 14. As the system starts up, verify that you have loaded the correct BIOS version. 15. Enter BIOS Setup by pressing F1 when prompted during startup. Once in BIOS Setup, press F5 and then re-enter the values you wrote down at the beginning of this process. If you do not set the CMOS values back to the defaults using the F5 key or the correct values from your earlier configuration, the system may function erratically.
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4081TL.book Page 75 Tuesday, December 22, 1998 1:27 PM 5 Chapter 5: Troubleshooting Introduction............................................................ 76 Computer virus notice ........................................... 76 Troubleshooting checklist..................................... 77 CD-ROM problems............................................... 79 Hard disk problems................................................ 80 Memory/Processor problems................................
4081TL.book Page 76 Tuesday, December 22, 1998 1:27 PM Important! Do not return any equipment without obtaining a Return Material Authorization (RMA) number. Introduction If the system does not operate correctly, re-read the instructions for the procedure(s) you have performed and verify that you performed the procedure correctly and completely. If an error occurs in an application, consult the documentation supplied with the software. This section identifies some solutions to common problems.
4081TL.book Page 77 Tuesday, December 22, 1998 1:27 PM Viruses are inactive until the infected program is executed, or a boot record is read. Thereafter, the virus loads itself into system memory and begins to copy and spread itself. Diskettes used in a contaminated system can get infected and, in turn, transfer the virus when used in another system. A virus can also spread via programs downloaded from bulletin boards or the Internet.
4081TL.book Page 78 Tuesday, December 22, 1998 1:27 PM Verifying the configuration If the system is not operating correctly, the BIOS may contain an invalid configuration parameter. Enter the BIOS Setup program and check the configuration settings. Lost or incorrect Setup settings may mean a failed battery. Troubleshooting guidelines As you troubleshoot the system, follow these guidelines: 78 • Never remove the system cover while the system is turned on.
4081TL.book Page 79 Tuesday, December 22, 1998 1:27 PM CD-ROM problems The system does not recognize the CD-ROM drive. Probable Cause Solution The CD is not intended for PC use. Make certain the CD is PC-compatible. The CD is loaded incorrectly. Make certain the label is facing upward, and then try again. The CD is scratched or dirty. Try cleaning the CD with a lint-free cloth. Check the CD for scratches. The CD-ROM drive needs to be added as new hardware.
4081TL.book Page 80 Tuesday, December 22, 1998 1:27 PM Hard disk problems The system does not recognize the SCSI drive. Probable Cause Solution The integrated SCSI controller may be disabled. Restart your computer, and then press F1 to enter the Setup program. From the Advanced menu, set the Embedded PCI SCSI: Channel A or Embedded PCI SCSI: Channel B to Enabled as appropriate. The SCSI bus is not properly terminated. Make certain the last device on the SCSI chain is properly terminated.
4081TL.book Page 81 Tuesday, December 22, 1998 1:27 PM Memory/Processor problems Memory errors were detected during system start up. Probable Cause Solution Memory was added or removed, and the new configuration was not saved in BIOS Setup. Enter BIOS Setup and save the new memory configuration. The memory was installed incorrectly. Check the memory for proper seating and orientation. A memory chip is faulty. Replace the DIMM with the faulty chip.
4081TL.book Page 82 Tuesday, December 22, 1998 1:27 PM Peripheral/Adapter problems A SCSI device is not recognized by the system. Probable Cause Solution The device needs to be added as new hardware. From the Control Panel window (Start | Settings | Control Panel ), double-click Add New Hardware . Follow the directions for adding the device. If you are not experienced with this procedure, call technical support. The SCSI ID may be invalid. Assign an available SCSI ID to the device.
4081TL.book Page 83 Tuesday, December 22, 1998 1:27 PM The diskette drive LED illuminates continuously. Probable Cause Solution The diskette is corrupted. Remove the diskette from the drive. If the light remains on, try restarting the system. The cable to the drive is not connected properly. Open the system and check the cable between the diskette drive and the controller. Make certain the pins are not bent or misaligned. An adapter card is not recognized by the system.
4081TL.book Page 84 Tuesday, December 22, 1998 1:27 PM The printer is turned on but will not print. Probable Cause Solution The printer is not connected to the system. Check the data cable between the printer and the system. Make certain it is connected to the proper port. Check the connector and cable for bent or broken pins. The printer is not designated as the default printer.
4081TL.book Page 85 Tuesday, December 22, 1998 1:27 PM System problems The system will not start up. Probable Cause Solution The system is not connected to an AC outlet. Check the power cable(s) and make certain it is connected to an AC power source. Voltage selection switch not set correctly. Make certain the voltage selection switch reflects the correct power source. One power supply is not supplying power to the load share module. Verify both power cords are plugged into working AC outlets.
4081TL.book Page 86 Tuesday, December 22, 1998 1:27 PM Video problems The system is running but there is no display. Important! The system board has a built-in video adapter, so there may not be a video adapter to remove and replace. Probable Cause Solution The monitor is not turned on. Make certain the monitor is plugged in and turned on. If power is applied to the monitor, the green power LED should light. The monitor data cable is not connected.
4081TL.book Page 87 Tuesday, December 22, 1998 1:27 PM The displayed characters are garbled. Probable Cause Solution The video cable is damaged. Check the cable and connectors for bent pins or broken wires. The display setup is incorrect. From the control panel window (Start | Settings | Control Panel ), double-click Display and check the settings. The correct video type should be selected, along with a supported resolution. Check your monitor and video controller documentation for details.
4081TL.book Page 88 Tuesday, December 22, 1998 1:27 PM Error messages This section lists common error messages that may be displayed on the monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected disk. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual. 88 Error Message Solutions Access denied. Try saving to a new file or disk.
4081TL.book Page 89 Tuesday, December 22, 1998 1:27 PM Error Message Solutions Gate A20 failure. You may have an XT keyboard connected to an AT system or vice versa. Make certain the keyboard is configured to work with the appropriate system. Some keyboards have a switch to select either AT or XT. Hard disk controller failure. Make certain the hard disk cable is properly connected. Open the BIOS Setup program and verify that the correct drive type is selected.
4081TL.book Page 90 Tuesday, December 22, 1998 1:27 PM 90 Error Message Solutions Keyboard controller failure. Try a working keyboard. Make certain the keyboard is compatible with the system. You may have to change the switch setting to AT. Replace the keyboard chip. Keyboard controller failure. Try a working keyboard. Make certain the keyboard is compatible with the system. You may have to change the switch setting to AT. Replace the keyboard chip. Keyboard not detected.
4081TL.book Page 91 Tuesday, December 22, 1998 1:27 PM A Appendix A: Reference Data Acronyms and abbreviations................................. 92 Terms and definitions............................................ 93 Specifications......................................................... 96 Memory Map......................................................... 97 I/O Map.................................................................. 98 IRQ Usage..............................................................
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4081TL.book Page 93 Tuesday, December 22, 1998 1:27 PM ROM - Read-only memory SCSI - Small computer system interface SDRAM - Synchronous dynamic random access memory TCP/IP - Transmission control protocol/Internet protocol V - Volt Terms and definitions This list of terms should help you get acquainted with terms used in your computer’s documentation and in your system software. Applications - Software installed on your system. Sometimes called programs. BIOS - Basic input/output system.
4081TL.book Page 94 Tuesday, December 22, 1998 1:27 PM CMOS memory - Complementary metal oxide semiconductor memory. CMOS memory is memory that is retained even when the computer is turned off. The Setup program settings and other parameters are maintained in CMOS memory. Default - The option that the software or system uses when you have not made a choice yourself. Disc - A compact disc (CD). Disk - The device used by the computer to store and retrieve information.
4081TL.book Page 95 Tuesday, December 22, 1998 1:27 PM Programs - Software installed on your system. Programs are sometimes called applications. RAM - Random access memory. RAM is the computer’s system memory. You can write to and read from RAM. Information stored in RAM is temporary and is erased when the computer is turned off. Refresh rate - The refresh rate is the rate at which the image on the monitor screen is rewritten to the screen. A fast refresh rate helps keep the image from flickering.
4081TL.book Page 96 Tuesday, December 22, 1998 1:27 PM Specifications The following specifications are for the standard configuration; your system may contain optional equipment. All specifications are subject to change. Summary 96 The system supports Pentium II Xeon processors running at 400, or 450 MHz. These processors fit into the slot 2 connectors on the system board.
4081TL.book Page 97 Tuesday, December 22, 1998 1:27 PM Memory Map The following table gives descriptions of what the memory is used for at each address location. Address (Decimal) Address (Hexadecimal) Size Description 0-KB–640-KB 0000:0000– 0009:FFFF 640-KB Main memory for applications.
4081TL.book Page 98 Tuesday, December 22, 1998 1:27 PM I/O Map The following table gives descriptions of what the memory is used for at each address location.
4081TL.book Page 99 Tuesday, December 22, 1998 1:27 PM IRQ Usage The following table lists the interrupt request lines (IRQs) that the system typically uses and which ones are available for use by add-on devices.
4081TL.book Page 100 Tuesday, December 22, 1998 1:27 PM DMA Usage The following table lists the direct memory access (DMA) channels that the system typically uses and which ones are available for use by add-in devices.
4081TL.book Page 101 Tuesday, December 22, 1998 1:27 PM DIMM Configurations Refer to the following table to configure your RAM.
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4081TL.book Page 103 Tuesday, December 22, 1998 1:27 PM Regulatory compliance statements FCC notice This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
4081TL.book Page 104 Tuesday, December 22, 1998 1:27 PM Attention! Couper le courant avant l’entretien.
4081TL.book Page 105 Tuesday, December 22, 1998 1:27 PM Australia/New Zealand notice This device has been tested and found to comply with the limits for a Class A digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Spectrum Management Agency. Australian and New Zealand Users: Caution! Disconnect power before servicing.
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4081TL.book Page 110 Tuesday, December 22, 1998 1:27 PM D D000-D3FF, setup utility field 62 D400-D7FF, setup utility field 62 D800-DFFF, setup utility field 62 definitions of terms 93 dimensions 96 DIMMs filling system board sockets 35 installing 35 removing 36 supported 23 troubleshooting 81 discard changes, setup utility field 71 disk drive diskette controller 17 IDE controller 17 IDE, troubleshooting 82, 83 installing, 5.
4081TL.book Page 111 Tuesday, December 22, 1998 1:27 PM H hard disk setup screen 57 troubleshooting 80 hard drive, setup utility field 70 heads, setup utility field 57 heat sink, importance 26, 29 hot-swap, RAID 23 I IDE controller PCI 17 ultra DMA 17 Industry Canada Notice 103 input/output connectors 21 map 98 installing 5.
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