Quick Reference Guide

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• If the convertible notebook will not turn on, try turning
it on with the convertible notebook plugged in and the
main and optional multibay batteries removed, then try
turning the convertible notebook on with the convertible
notebook unplugged and the batteries installed.
• If a peripheral device (such as a keyboard or mouse) does
not work, make sure that all connections are secure.
• Make sure that your hard drive is not full.
• If an error message appears on the screen, write down
the exact message. The message may help Gateway
Customer Care in diagnosing and fixing the problem.
• If you added or removed peripheral devices, review the
installation procedures you performed and make sure
that you followed each instruction.
• If an error occurs in a program, see the program’s
printed documentation or the online help.
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Audio
Audio troubleshooting is covered under “Sound” on page 134.
Batteries
Battery troubleshooting is covered under “Power” on
page 132.
CD drives
CD drive troubleshooting is covered under “DVD drives” on
page 114.