Quick Reference Guide

www.gateway.com
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• Have your customer ID, serial number, and order number
available, along with a detailed description of your
problem, including the exact text of any error messages,
and the steps you have taken.
• Make sure that your convertible notebook is nearby at
the time of your call. The technician may have you follow
troubleshooting steps.
• The label on the bottom of your convertible notebook
includes the Gateway Customer Care telephone number.
For more information, see “Gateway contact
information” on page 2.