Owner's Manual

CHAPTER 14: Troubleshooting www.gateway.com
150
You see a “Disk is full” error message
■ Delete unnecessary files on the diskette.
■ Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■ Run Error checking on the diskette. If errors are detected and corrected,
try using the diskette again. For instructions on running Error checking,
see “Checking the hard drive for errors” on page 136.
You see a “Non-system disk”, “NTLDR is missing”, or “Disk error” error
message
■ Eject the diskette from the diskette drive, then press ENTER.
■ Make sure that the diskette you are using is IBM-compatible.
The modular drive status indicator is lit continuously
■ Remove the diskette from the drive. If the indicator stays on, try restarting
your notebook.
Display
The screen is too dark
Tips & Tricks
For more information about using your
keyboard, see the poster or hardware
guide.
Adjust the brightness using the system keys.
The screen resolution is not correct
■ Change the screen resolution from the Display Properties dialog box. For
instructions on changing the screen resolution, see “Adjusting the screen
resolution” on page 119.
The text on the display is dim or difficult to read
Tips & Tricks
For more information about using your
keyboard, see the poster or hardware
guide.
■ Adjust the brightness and contrast using the system keys.
■ Change the display settings. For instructions on changing the display
settings, see “Adjusting the screen and desktop settings” on page 118.
■ Move your notebook away from sources of electrical interference, such as
televisions, unshielded speakers, microwaves, fluorescent lights, and
metal beams or shelves.
The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to a
minimum. If you feel these pixels are unacceptably numerous or dense on your
display, contact Gateway Customer Care to identify whether a repair or
replacement is justified based on the number of pixels affected.
The display is blank
Tips & Tricks
For more information about using your
keyboard, see the poster or hardware
guide.
■ Adjust the brightness using the system keys.
■ Make sure the notebook is not in standby or hibernate mode. For
instructions on changing the power modes, see “Changing power modes”
on page 91.
■ The notebook may be sending its display to an external monitor or
projector. Press F
N + F4 several times to toggle through the attached
display, an external monitor or projector, or both.