Owner's Manual

CHAPTER 14: Troubleshooting www.gateway.com
164
Power
Your notebook is not working on AC power
Tips & Tricks
For instructions on connecting the
AC power adapter, see the poster or
hardware guide.
■ Make sure that your AC power adapter is connected correctly to your
notebook.
■ If your notebook is plugged into a surge protector, make sure that the
surge protector is connected securely to an electrical outlet, turned on,
and working correctly. To test the outlet, plug a working device, such as
a lamp, into the outlet and turn it on.
■ Make sure that the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your notebook is not working on battery power
Tips & Tricks
For instructions on inserting your
battery(ies), see the poster or hardware
guide.
Tips & Tricks
For instructions on recalibrating your
battery(ies), see the hardware guide.
■ Check the power management settings. For more information about using
power management settings, see “Changing notebook power settings” on
page 92.
■ Make sure that the battery is installed correctly.
■ Make sure that the battery is fully recharged. For more information, see
“Recharging the battery” on page 90.
■ Make sure that the battery is calibrated correctly.
■ Let the battery return to room temperature.
Printer
Help and Support
For more information about printer
troubleshooting, click Start, then click
Help and Support. Type the keyword
printer troubleshooting in the
Search box, then click the arrow.
The printer will not turn on
■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■ Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and your notebook. Make sure that
it is connected to the correct port.
■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so the printer can start printing. Press
the button to put the printer online.
■ Check the port and cable for bent or broken pins.
■ If the printer you want to print to is not the default printer, make sure that
you have selected it in the printer setup.
To set a default printer:
1 Click Start, then click Control Panel. The Control Panel window
opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
2 Click/Double-click the Printers and Faxes icon. The Printers and
Faxes window opens.
3 Right-click the name of the printer you want to be the default
printer, then click Set as Default Printer.