Owner's Manual

Troubleshooting
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■ Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■ Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1 Click Start, then click Control Panel. The Control Panel window
opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
2 Click/Double-click the Printers and Faxes icon. The Printers and
Faxes window opens.
3 Right-click the name of the printer you want to use. If the menu
shows a check mark next to Use Printer Offline, click Use Printer
Offline to clear the check mark.
■ Wait until files have been printed before sending additional files to the
printer.
■ If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
Sound
Tips & Tricks
For more information about using your
volume control, see the poster or
hardware guide.
Help and Support
For more information about
troubleshooting sound issues, click Start,
then click Help and Support. Type the
keyword sound troubleshooting in
the Search box, then click the arrow.
You are not getting sound from the built-in speakers
■ Make sure that headphones are not plugged into the headphone jack.
■ Make sure that the volume control on your notebook is turned up.
■ Make sure that the Windows volume control is turned up. For instructions
on how to adjust the volume control in Windows, see “Adjusting the
volume” on page 62.
■ Make sure that Mute controls are turned off.
Status indicators
The status indicators are not functioning
■ Make sure the status indicators are turned on. On select Gateway
notebooks, you can press F
N+F1 to toggle the indicators.