Owner's Manual

CHAPTER 14: Troubleshooting www.gateway.com
168
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
Self-help
Help and Support
For more information about Windows,
click Start, then click Help and Support.
Type the keyword practice in the
Search box, then click the arrow.
If you have how-to questions about using your Gateway-supplied hardware or
software, see the following resources:
■ The printed or online documentation that came with your hardware or
software. In many cases, additional product information and online
documentation for Gateway-supplied hardware can be found in our Web
site's Documentation Library.
■ This user guide.
■ The software publisher's Web site.
Tutoring
Answers by Gateway
SM
is a fee-based telephone service that provides answers
to all of your “How do I” questions on Gateway computers. For more
information, go to www.gateway.com/answers
.
Training
Gateway provides the following computer-based training:
Resource Service description How to reach
Answers by Gateway Get tutorial assistance for hardware and
software issues. This is a fee-based service.
www.gateway.com/answers
Gateway Customer
Care
Talk to a Gateway Customer Care representative
about a non-tutorial technical support question.
(See “Before calling Gateway Customer Care” on
page 167 before calling.)
Gateway Customer Care telephone
numbers vary by country or region.
See the label on the bottom of your
notebook.
America Online Get support for your America Online ISP account. 800-827-6364 (US)
888-265-4357 (Canada)
Sales Get information about available systems. 888-888-2075 (US)
888-387-7752 (Canada)
Resource Service description For more information
Gateway
Learning Libraries
A variety of courses and tutorials are available on CD.
Select from several easy-to-use learning libraries.
www.gateway.com/training
Online Training
from Learn With
Gateway
More than 450 online courses are available from
Learn With Gateway. All you have to do is go online
and log in. You select the subject matter, and the
learning format (self-paced tutorials or virtual
classrooms), all from the comfort of your notebook.
www.learnwithgateway.com