Quick Reference Guide
www.gateway.com
101
• Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
• Reinstall the audio device drivers. For more information,
see “Recovering specific files and software” on page 82.
A DVD movie will not play
• Make sure that the label or side you want to play is
facing up, then try again.
• Make sure that you have a DVD drive. For more
information, see “Identifying drive types” on page 45.
• Shut down and restart your convertible notebook.
• Clean the DVD. For more information, see “Cleaning CDs
or DVDs” on page 81.
• Make sure that the disc’s regional code and your DVD
drive’s regional code match.
• Make sure that a DVD player program has been installed
on your convertible notebook.
You cannot eject a CD or DVD
Your convertible notebook must be turned on to remove CDs
and DVDs. If you do not want to turn on your convertible
notebook, manually eject the disc by inserting an opened
paper clip into the manual eject hole.
Ethernet
Ethernet troubleshooting is covered under “Networks (wired)”
on page 113.
Tip
For instructions on playing a DVD, see “Playing music and
movies” in the online User Guide.
Tip
For the location of the manual eject hole, see “Using a CD or DVD” on
page 47.










