Quick Reference Guide

CHAPTER 7: Maintaining Your Notebook
82
System recovery options
Most notebook problems can be solved by following the
information in “Troubleshooting” on page 95 or at
www.gateway.com. Problem-solving may also involve
re-installing some or all of the notebook’s software (also called
recovering or restoring your system). Gateway provides
everything you need to recover your system under most
conditions.
• To recover specific files and software, see “Recovering
specific files and software” on page 82.
• To completely restore your system:
• If you can still run Windows, see “Recovering using
Microsoft System Restore” on page 82.
• If you cannot run Windows, see “Recovering using
the Windows DVD” on page 84
Recovering specific files and software
You can perform a partial recovery by recovering specific files,
such as device drivers and most pre-installed software. If you
need to recover software that did not come pre-installed on
your system, you need to follow that software’s installation
instructions.
To recover specific drivers and software:
1 Click or tap (Start), All Programs, then click or tap
Gateway Recovery. The Gateway Recovery Center
opens.
2 Click or tap on the appropriate recovery option, then
follow the on-screen instructions.
Recovering using Microsoft System Restore
Microsoft System Restore periodically takes “snapshots” of
your system settings and saves them as restore points. In
most cases of hard-to-resolve software problems, you can
return to one of these restore points to get your system
running again.