Owner's Manual

75
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Troubleshooting
Power
Your computer will not turn on
■ Make sure that your power cord is connected correctly to your computer.
■ If your computer is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, turned on, and working
correctly. To test the outlet, plug a working device, such as a lamp, into the outlet
and turn it on.
■ Make sure that the power cord is free from cuts or damage. Replace any damaged
cables.
Printer
The printer will not turn on
■ Make sure that the printer is online. Many printers have an online/offline button
that you may need to press.
■ Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and your computer. Make sure that it is
connected to the correct port.
■ Make sure that the printer is online. Many printers have an online/offline button
that you may need to press so the printer can start printing. Press the button to
put the printer online.
■ Check the cable for bent or broken pins.
■ If the printer you want to print to is not the default printer, make sure that you
have selected it in the printer setup.
To set a default printer:
1 Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click
Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window
opens.
3 Right-click the name of the printer you want to be the default printer, then click
Set as Default Printer.