USER GUIDE Gateway Computer
www.gateway.com Contents Contents Chapter 1: Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Thank you for purchasing our computer! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents www.gateway.com Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Searching for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Working with documents . . .
www.gateway.com Contents Modifying television settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Connecting a video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Installing an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Chapter 7: Using Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Adjusting the volume . .
Contents www.gateway.com Installing Ethernet cards and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making sure your broadband connection works . . . . . . . . . . . . . . . . . . . Naming your computers and workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the TCP/IP protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gateway.com Contents Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents www.gateway.com Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1 Getting Help • Thank you for purchasing our computer! • Using the Gateway Web site • Using Help and Support • Using Online help • Finding your model and serial number • Finding the Microsoft Certificate of Authenticity 1
CHAPTER 1: Getting Help www.gateway.com Thank you for purchasing our computer! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new computer. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible.
www.gateway.com Using the Gateway Web site Using Support The Support site is divided into seven major areas: ■ ■ ■ ■ ■ ■ ■ Support Home Product Support Downloads Customer Service Upgrade Center Resources Contact Us Support Home Click Support Home, then click Desktops. To view support documents for your computer, type your serial number in the Serial Number box, then click Submit.
CHAPTER 1: Getting Help www.gateway.com Using Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens.
www.gateway.com Using Online help Using Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. Finding your model and serial number Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.
CHAPTER 1: Getting Help www.gateway.com Finding the Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system.
CHAPTER 2 Getting Started • Front • Back • Working safely • Starting your computer • Turning off your computer • Restarting your computer • Using the keyboard • Using the mouse • Connecting the dial-up modem • Connecting to a cable or DSL modem or to an Ethernet network • Installing a printer, scanner, or other peripheral device 7
CHAPTER 2: Getting Started www.gateway.com Front Your computer includes the following components (your computer may differ from the computer shown below). DVD/CD drive Spare 5.25-inch drive bay Spare 3.5-inch drive bay Memory card reader (optional). This bay can also hold an optional diskette drive.
www.gateway.com Front Component Icon Description Power button/Power indicator Press this button to turn the power on or off. You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The button lights when the computer is turned on. IEEE 1394 ports Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder) into these 4-pin IEEE 1394 ports.
CHAPTER 2: Getting Started www.gateway.com Back Your computer includes the following components (your computer may differ from the computer shown below).
www.gateway.com Back Component Icon Description Power connector Plug the power cord into this connector. Cover release lever Press toward the side of the case to open the computer cover. Case cover thumbscrew Remove this screw before opening the case. Kensington lock slot Attach a cable lock to this slot, then attach the cable to a solid object like a desk or table to prevent your computer from being stolen. Rear speaker jack (black plug) (optional) Dual-purpose audio jack.
CHAPTER 2: Getting Started www.gateway.com Component 12 Icon Description Headphone/analog speakers jack (green) -ORFront speakers jack If the back of your computer has five audio jacks, this jack is user configurable for one of the following: Headphone: Plug headphones or amplified speakers into this jack (Default). Stereo out: Plug your front left and right speakers into this jack. For information on configuring this jack, see “Configuring the audio jacks” on page 58.
www.gateway.com Working safely Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of screen is not higher than eye level Screen is perpendicular to your line of sight Hands and arms are parallel to the floor Feet are flat on the floor Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.
CHAPTER 2: Getting Started www.gateway.com Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. ■ ■ ■ ■ ■ ■ Select a flat surface for your computer desk. Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse. If the desk is not adjustable or is too tall, consider using a keyboard drawer.
www.gateway.com Working safely Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. Warning High voltages can enter your computer through both the power cord and the modem connection.
CHAPTER 2: Getting Started www.gateway.com Starting your computer To start your computer: 1 Connect the monitor, keyboard, and mouse to your computer. See the setup poster for setup instructions. 2 Turn on your computer. 3 If you are starting your computer for the first time, follow the on-screen instructions to set up your computer. Important Your computer has a built-in variable speed fan. In addition, your computer uses a powerful processor which produces heat.
www.gateway.com Restarting your computer Restarting your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer. To close unresponsive programs and restart your computer: 1 Press CTRL+ALT+DEL. The Task Manager window opens. 2 Click the Applications tab, then click the program that is not responding.
CHAPTER 2: Getting Started Feature www.gateway.com Icon Description Editing buttons Press these buttons to copy, cut, and paste. Function keys Press these keys to start program actions. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions. Internet buttons Press these buttons to launch your Internet home page, search, or e-mail programs.
www.gateway.com Using the mouse Feature Description Function keys Press these keys to start program actions. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions. Navigation keys Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.
CHAPTER 2: Getting Started www.gateway.com As you move the mouse, the pointer (arrow) on the display moves in the same direction. You can use the left and right buttons on the mouse to select objects on the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. To... Do this... Move the pointer on the computer display Move the mouse around on the mouse pad.
www.gateway.com Connecting the dial-up modem Tips & Tricks For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see “Changing the mouse settings” on page 95. For instructions on how to clean the mouse, see “Cleaning the mouse” on page 129. Connecting the dial-up modem If your computer has a dial-up modem installed, connect it to a standard telephone line as follows.
CHAPTER 2: Getting Started www.gateway.com Installing a printer, scanner, or other peripheral device Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. Your computer may have one or more of the following ports: IEEE 1394 (also known as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel.
CHAPTER 3 Using Windows XP • Using the Windows desktop • Identifying window items • Working with files and folders • Searching for files and folders • Working with documents • Using Windows shortcuts 23
CHAPTER 3: Using Windows XP www.gateway.com Using the Windows desktop After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you can open programs and perform other tasks. Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows desktop, click Start, then click Help and Support.
Using the Windows desktop www.gateway.com Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu. To use the Start menu: 1 Click the Start button on the lower left of the Windows desktop. The Start menu opens showing you the first level of menu items. 2 Click All Programs to see all programs and files in the Start menu.
CHAPTER 3: Using Windows XP www.gateway.com Identifying window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window. Help and Support For more information about the window items, click Start, then click Help and Support. Type the keywords window items in the Search box, then click the arrow.
Working with files and folders www.gateway.com Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A computer usually has more than one drive.
CHAPTER 3: Using Windows XP www.gateway.com Creating folders Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files To create a folder: 1 Click Start, then click My Computer on the Start menu. 2 Double-click the drive where you want to put the new folder.
Working with files and folders www.gateway.com Copying and moving files and folders The skills you need to copy and move files are called copying, cutting, and pasting. When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
CHAPTER 3: Using Windows XP www.gateway.com You can recover any file in the Recycle Bin as long as the bin has not been emptied. To delete files or folders: Help and Support For more information about deleting files and folders, click Start, then click Help and Support. Type the keyword deleting files and folders in the Search box, then click the arrow. 1 In My Computer or Windows Explorer, click the files or folders that you want to delete.
Searching for files and folders www.gateway.com You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. Using the Windows Search utility To find files and folders using the Search utility: 1 Click Start, then click Search. The Search Results window opens. Click All files and folders.
CHAPTER 3: Using Windows XP www.gateway.com 3 Click Search. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Help and Support For more information about searching, click Start, then click Help and Support. Type the keyword searching in the Search box, then click the arrow.
Searching for files and folders www.gateway.com To browse for a file: 1 Click Start, then click My Computer. The My Computer window opens. 2 Double-click the drive or folder that you think contains the file or folder that you want to find. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. Help and Support For more information about files and folders, click Start, then click Help and Support.
CHAPTER 3: Using Windows XP www.gateway.com Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document using Microsoft® WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel.
Working with documents www.gateway.com Saving a document After you create a document, you need to save it if you want to use it later. To save a document: 1 Click File, then click Save. The Save As dialog box opens. Save in list File name 2 Click the arrow button to open the Save in list, then click the folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.
CHAPTER 3: Using Windows XP www.gateway.com 3 Click the arrow button to open the Look in list, then click the folder you want to open. If you do not see the folder you want, browse through the folders listed below the Look in list. Look in list Help and Support For more information about opening files, click Start, then click Help and Support. Type the keyword opening files in the Search box, then click the arrow. 4 Double-click the document file name. The document opens.
Using Windows shortcuts www.gateway.com Using Windows shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation. Help and Support For more information about Windows keyboard shortcuts, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the Search box, then click the arrow. To... Do this...
CHAPTER 3: Using Windows XP 38 www.gateway.
CHAPTER 4 Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail 39
CHAPTER 4: Using the Internet www.gateway.com Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable television line and signing up with an Internet service provider (ISP).
Setting up an Internet account www.gateway.com Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this computer, contact the ISP directly. Dial-up Internet connections are those using a telephone system to connect to the Internet.
CHAPTER 4: Using the Internet www.gateway.com To learn more about using the Web browser features, click Help in the menu bar. Link Web page Linked Web page Connecting to a Web site After you set up an account with an Internet service provider (ISP), you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. 2 Depending on the method you use to connect to your Internet account, you may need to start your Web browser.
Using e-mail www.gateway.com Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. Caution To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page 115. To download files or programs from a Web site: 1 Connect to your Internet account.
CHAPTER 4: Using the Internet www.gateway.com Sending e-mail To send e-mail using Outlook or Outlook Express: 1 Connect to your Internet service provider. 2 Click Start, then click E-Mail. Your default e-mail program opens. 3 Click New. 4 Type the e-mail address of the recipient you want to send e-mail to in the To box. 5 Type the subject of your e-mail in the Subject box. 6 Type the e-mail message. Tips & Tricks Most e-mail programs let you attach files, such as photographs, to your e-mail.
CHAPTER 5 Sending and Receiving Faxes • Installing and configuring Microsoft Fax • Sending a fax • Receiving and viewing a fax 45
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Installing and configuring Microsoft Fax This chapter describes using Microsoft Fax and your dial-up modem. You cannot send or receive a fax using a cable or DSL modem by following these instructions. Many Internet services exist that let you send or receive faxes using a broadband connection. Your dial-up modem cable must be installed before you can send and receive faxes.
Installing and configuring Microsoft Fax www.gateway.com Configuring Fax Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes.
CHAPTER 5: Sending and Receiving Faxes www.gateway.com 7 Type the transmitting fax identifier information. This identifier information is required by law. You can type as many as 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. Important Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. 8 Click Next.
Installing and configuring Microsoft Fax www.gateway.com Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor. On this template, you insert information fields that automatically import values you enter in both the Send Fax Wizard and the Fax Configuration Wizard when you send your fax.
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Sending a fax Sending a quick fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. To send a simple fax: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax. The Send Fax Wizard opens. 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient Information screen opens. 3 Type the name and fax number of the recipient of your fax.
Sending a fax www.gateway.com Faxing from programs To fax a document directly from most programs: 1 Open your document in the program it was created in. 2 Click File, then click Print. The Print dialog box opens. 3 Click the arrow button to open the Name list, then click the Fax printer. 4 Click Print. The Send Fax Wizard opens. 5 Complete the wizard by following the instructions in “Sending a fax” on page 50.
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Canceling a fax You can cancel a fax that you have set up to send at a time in the future. To cancel a fax that has not been sent: 1 If Fax is not open, click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. 2 Click Outbox, then right-click the fax you want to cancel. 3 Click Delete to cancel the fax. 4 Click Yes.
CHAPTER 6 Using Your Hardware • Using the diskette drive • Using the CD or DVD drive • Using the memory card reader • Configuring the audio jacks • Connecting a projector or monitor • Connecting a television • Connecting a video camera • Installing an uninterruptible power supply 53
CHAPTER 6: Using Your Hardware www.gateway.com Using the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Drive activity light Diskette slot Eject button To use a diskette: 1 Insert the diskette into the diskette drive with the label facing up or right, depending on your configuration. 2 To access a file on the diskette, click Start, then click My Computer.
Using the CD or DVD drive www.gateway.com Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... This is your drive type... Use your drive for... CD drive Installing programs, playing audio CDs, and accessing data.
CHAPTER 6: Using Your Hardware www.gateway.com Inserting a CD or DVD Manual eject hole Activity indicator (location varies) (location varies) Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. Eject button To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. 2 Place the disc in the tray on the spindle so that the label is up or to the right, depending on your configuration.
Using the memory card reader www.gateway.
CHAPTER 6: Using Your Hardware www.gateway.com Configuring the audio jacks If the back of your computer has five audio jacks, they are universal jacks (which use a round mini-jack connector). The five jacks can be used for more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack. For more information on how each jack can be used, see “Back” on page 10.
Connecting a television www.gateway.com 6 Click the Settings tab. 7 Right-click the second monitor icon (labeled 2), then click Attached. 8 Click Apply. 9 Adjust properties such as Screen Resolution or Color Quality if necessary. 10 Click OK. Connecting a television Important The TV out feature is available only on computers that have a Video out or S-Video out jack. Important The dialog boxes shown in this section are examples only and may not represent the actual screens on your computer.
CHAPTER 6: Using Your Hardware www.gateway.com 3 Turn on the television or VCR. 4 Start your computer. 5 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. 6 Click/Double-click the Display icon. The Display Properties dialog box opens. 7 Click the Settings tab. 8 Click Advanced. The Multiple Monitors Properties dialog box opens.
Connecting a video camera www.gateway.com Important 9 Click the Displays tab. If the Enable TV and TV buttons are grayed out, your computer has not detected the television. Make sure that the television is turned on and connected correctly. 10 Click the Enable TV button if it is not already enabled, then click Apply. Modifying television settings To modify television settings: 1 On the Multiple Monitors Properties dialog box Displays tab, click TV. The TV Properties dialog box opens.
CHAPTER 6: Using Your Hardware www.gateway.com Installing an uninterruptible power supply To install an uninterruptible power supply (UPS): 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the UPS tab.
CHAPTER 7 Using Your Software • Adjusting the volume • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs • Using advanced multimedia features 63
CHAPTER 7: Using Your Software www.gateway.com Adjusting the volume You can use the Windows volume controls to adjust the overall volume and the volume of specific sound devices in your computer. You can also adjust the volume by using the volume adjustment knob on the speakers. To adjust the overall volume level from Windows: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
Adjusting the volume www.gateway.com 3 Click the Volume tab. 4 Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 5 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it.
CHAPTER 7: Using Your Software www.gateway.com Playing music and movies Playing WAV audio files Sound Recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. To play a WAV audio file with Sound Recorder: 1 Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder. The Sound Recorder opens. Rewind Play Fast Forward Record Stop 2 Click File, then click Open.
Playing music and movies www.gateway.com To play a file using Windows Media Player: Shortcut Double-click the file in My Computer. 1 Click Start, All Programs, then click Windows Media Player. Windows Media Player opens. Video screen Play Stop Video file information 2 Click File, then click Open. The Open dialog box opens. 3 Click the file you want to play, then click Open. 4 Play the file by clicking clicking (play), then stop playing the file by (stop).
CHAPTER 7: Using Your Software www.gateway.com Playing a CD or DVD using Windows Media Player Use Windows Media Player to listen to CDs or watch DVDs. For more information about using Windows Media Player, click Help. To play a CD or DVD: Shortcut Insert a CD or DVD Ö Windows Media Player opens and plays the disc 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up. 2 Insert a CD or DVD into the CD or DVD drive.
Playing music and movies www.gateway.com Playing a DVD using CyberLink PowerDVD To play a DVD using CyberLink PowerDVD: Help & Support For more information about playing DVDs using CyberLink PowerDVD, click Start, All Programs, CyberLink PowerDVD, then click PowerDVD Help. 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up. 2 Click Start, All Programs, CyberLink PowerDVD, then click PowerDVD. The PowerDVD video screen and control panel open.
CHAPTER 7: Using Your Software www.gateway.com Creating audio files and music libraries Creating music files You can create several types of audio files for your listening enjoyment, including WAV, MP3, and WMA files. Recording WAV audio files Sound recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. For information about playing WAV files, see “Playing WAV audio files” on page 66.
Creating audio files and music libraries www.gateway.com Creating WMA and MP3 music files using Windows Media Player Important Some music CDs have copy protection software. You cannot copy tracks from these CDs. Using Windows Media Player, you can copy the tracks from a music CD to your computer’s hard drive as WMA or MP3 files. WMA and MP3 are methods for digitally compressing high-fidelity music into compact files without noticeably sacrificing quality.
CHAPTER 7: Using Your Software www.gateway.com 5 Click File, CDs and Devices, Rip Audio CD, then click the drive that contains the audio CD. 6 Click to clear the check box for any track you do not want to record. 7 Click Rip Music. Windows Media Player records the tracks to your hard drive as WMA files. A progress bar appears next to each track as it is recorded. Building a music library Use Windows Media Player to build a music library.
Creating and editing videos www.gateway.com Editing music file information After you add a WMA or MP3 file to your music library, you can edit the track’s information. To edit track information: 1 Click Start, All Programs, then click Windows Media Player. Windows Media Player opens. 2 Click the Library tab. 3 Right-click the track you want to edit, then click Advanced Tag Editor. The Advanced Tag Editor dialog box opens. 4 Enter track information such as Title, Artist, Album, and Genre. 5 Click OK.
CHAPTER 7: Using Your Software www.gateway.com Transferring your video to your computer To transfer your video to your computer: 1 Connect your video camera to your computer by following the camera manufacturer’s instructions. 2 If a dialog box opens with a list of video editing programs, click Windows Movie Maker. Windows Movie Maker opens. - OR If a dialog box does not open with a list of video editing programs, click Start, All Programs, then click Windows Movie Maker. Windows Movie Maker opens.
Creating and editing videos www.gateway.com 4 Complete the screens in the Video Capture Wizard, clicking Next after each one. When you reach the final screen, Windows Movie Maker rewinds the video tape in your camera and captures it onto your hard drive. Caution Video files may require a significant amount of free hard drive space depending on your settings. A one hour tape may require more than 10 GB of hard drive space for storage with additional space required for editing.
CHAPTER 7: Using Your Software www.gateway.com Creating music CDs and video DVDs Important Some CDs have copy protection software. You cannot create MP3, WAV, or WMA files from these CDs and you may not be able to listen to these CDs on your computer. Tips & Tricks You can also use Windows Media Player to create music CDs. For more information, see “Creating a music CD using Windows Media Player” on page 76.
Creating music CDs and video DVDs www.gateway.com 5 Click Edit Playlist. The Edit Playlist dialog box opens. 6 Click songs in the left column to add them to the playlist. After all the songs are added to your list, click OK. 7 Click Start Burn.
CHAPTER 7: Using Your Software www.gateway.com Creating a music CD with CyberLink Power2Go To create a music CD: 1 Insert a blank, writable CD into your CD or DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box.
Creating music CDs and video DVDs www.gateway.com 4 Click Music Disc in the left-hand column, select your disc type in the right-hand column, then click OK. The Select a Burning Task dialog box closes. 5 In the top pane, browse to the folder that contains the files or folders you want to burn to the CD or DVD. Click to select the file or folder. Press and hold the CTRL key to select multiple files. 6 Drag the files or folders into the bottom pane. 7 After you select all your files, click .
CHAPTER 7: Using Your Software www.gateway.com 8 If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -ORIf you have more than one CD or DVD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. 9 When a message tells you that the recording is complete, click OK to start the LabelPrint program or Cancel to return to Power2Go.
Creating music CDs and video DVDs www.gateway.com 4 Click Video DVD, then click OK. 5 Follow the on-screen prompts to finish burning the DVD. For more information, click the Media Center’s Help icon. Creating a video DVD with CyberLink Power2Go To create a video DVD: 1 Insert a blank, writable DVD into your DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go.
CHAPTER 7: Using Your Software www.gateway.com 4 Click Video/Photo Disc in the left-hand column, select your disc type in the right-hand column, then click OK. The Select a Burning Task dialog box closes. 5 Click the Add Files button. The Open dialog box opens. 6 Browse to the folder that contains the video files you want to burn to the DVD. Click to select the file(s). Press and hold the CTRL key to select multiple files. 7 Click Import. The video files appear in the Video pane.
Creating music CDs and video DVDs www.gateway.com 11 After you set up your DVD, click . The Configuration/Information dialog box opens. 12 Click the Video tab, then select the television and audio format for your DVD. 13 Click the Burner tab. 14 If you have one DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the DVD. -ORIf you have more than one DVD burner, select the burner, then click Burn.
CHAPTER 7: Using Your Software www.gateway.com Creating and copying data CDs and DVDs Creating a data CD or DVD You can use CyberLink Power2Go to create data CDs or DVDs. To create a data CD or DVD: 1 Insert a blank, writable CD or DVD into your CD or DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box.
Creating and copying data CDs and DVDs www.gateway.com 4 Click Data Disc in the left-hand column, select your disc type in the right-hand column, then click OK. The Select a Burning Task dialog box closes. 5 In the top pane, browse to the folder that contains the files or folders you want to burn to the CD or DVD. Click to select the file or folder. Press and hold the CTRL key to select multiple files. 6 Drag the files or folders into the bottom pane. 7 After you select all your files, click .
CHAPTER 7: Using Your Software www.gateway.com 8 If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -ORIf you have more than one CD or DVD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. 9 When a message tells you that the recording is complete, click OK to start the LabelPrint program or Cancel to return to Power2Go.
Creating and copying data CDs and DVDs www.gateway.com 2 Click Copy disc in the left-hand column, then click OK. The Copy Disc dialog box opens. 3 Insert the music CD, data CD, or data DVD you want to copy into your CD or DVD drive. 4 Click the arrow to open the From list, then click the drive that contains your source disc. 5 Click the arrow to open the To list, then click your recordable CD or DVD drive. 6 Click Copy. The Burning dialog box opens.
CHAPTER 7: Using Your Software www.gateway.com Using advanced multimedia features Windows Media Player advanced features You can use Windows Media Player to transfer WMA and MP3 files to your portable music player, to listen to Internet radio, and to watch Internet TV. For more information, see the Windows Media Player online help. Recording audio Use the following instructions to make an audio recording by speaking into a microphone.
CHAPTER 8 Customizing Your Computer • Adjusting the screen and desktop settings • Changing the mouse settings • Using an extended desktop • Adjusting power-saving settings 89
CHAPTER 8: Customizing Your Computer www.gateway.com Adjusting the screen and desktop settings Tips & Tricks If you are using a monitor, you can adjust the screen settings for brightness, contrast, and horizontal and vertical image position using the controls on the front of your monitor. For more information about these adjustments, see your monitor’s user guide. Adjusting the color depth and screen area are two of the most basic display settings you may need to change.
Adjusting the screen and desktop settings www.gateway.com Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. To adjust the screen resolution: 1 Click Start, then click Control Panel. The Control Panel window opens.
CHAPTER 8: Customizing Your Computer www.gateway.com 3 Click the Appearance tab. 4 Click the arrow button to open the Color scheme list, click the color scheme you want, then click OK. The new colors appear on your desktop. - OR If you want to create a new color scheme as part of a desktop theme, see the following procedure. To create a new color scheme as part of a desktop theme: 1 Click Advanced. The Advanced Appearance dialog box opens.
Adjusting the screen and desktop settings www.gateway.com Changing the desktop background You can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or retrieved from other sources. To change the desktop background: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. 2 Click/Double-click the Display icon.
CHAPTER 8: Customizing Your Computer www.gateway.com Selecting a screen saver You can use a screen saver to keep others from viewing your screen while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
Changing the mouse settings www.gateway.com Changing the mouse settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse settings. To change your mouse settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Mouse icon. The Mouse Properties dialog box opens.
CHAPTER 8: Customizing Your Computer www.gateway.com Using an extended desktop If your computer supports dual monitors (it must have multiple monitor ports), you can use a second monitor to roughly double the size of your Windows desktop. You can use the additional desktop space to accommodate additional windows. To turn on extended desktop: 1 Right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens. 2 Click the Settings tab.
Adjusting power-saving settings www.gateway.com Adjusting power-saving settings Changing the power scheme Power schemes (groups of power settings) let you change power saving options, such as when the monitor or hard drive is automatically turned off. You can select one of the defined power schemes or create a custom power scheme. To change the power scheme: 1 Click Start, then click Control Panel. The Control Panel window opens.
CHAPTER 8: Customizing Your Computer www.gateway.com Changing advanced settings Advanced power settings let you assign different power saving modes to the power button. To change advanced power management settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the Advanced tab.
Adjusting power-saving settings www.gateway.com 3 Click the Hibernate tab. 4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select in the Power Schemes and Advanced tabs and in the Shut Down Windows dialog box. 5 Click OK. To use Hibernate mode: ■ As an automatic power savings mode: Open the Power Options Properties dialog box, then click the Power Schemes tab.
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CHAPTER 9 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Sharing resources • Using the network • Adding a printer to your network 101
CHAPTER 9: Networking Your Computer www.gateway.com Introducing networking An Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can also be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Important Check local code requirements before installing Ethernet cable or other wiring in your home or office.
Creating an Ethernet network www.gateway.com Tips & Tricks To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router or use a router that has a built-in access point, such as the Linksys wireless access point router with 4-port switch.
CHAPTER 9: Networking Your Computer www.gateway.com Making sure your broadband connection works Important If you do not have a broadband connection already installed, make the necessary arrangements with your ISP. Be sure to find out how soon after the installation the line will be activated. Important Broadband Internet settings will differ from ISP to ISP. Before you begin setting up your network, you should contact your ISP for any specific instructions they have for setting up a network.
Creating an Ethernet network www.gateway.com Terms you should know DHCP—Dynamic Host Configuration Protocol (DHCP) lets a router temporarily assign an IP address to a computer on the network. IP Address—Internet Protocol (IP) address is a number that uniquely identifies a computer on the network. Subnet Mask—Subnet mask is a number that identifies what subnetwork the computer is located on. This number will be the same on all computers on a home network.
CHAPTER 9: Networking Your Computer www.gateway.com 6 Click the General tab. 7 Click Obtain an IP address automatically. 8 Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. 9 Click OK to close the Local Area Connection Properties dialog box. 10 Click X to close the Network Connections window. 11 Repeat this procedure for every computer on your network.
Creating an Ethernet network www.gateway.com In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DSL modem Router WAN port To set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 2 Turn on your computers. 3 Plug one end of a straight-through network cable into any numbered port on the router (except the WAN port).
CHAPTER 9: Networking Your Computer www.gateway.com Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site.
Sharing resources www.gateway.com 2 Click the Sharing tab. 3 If this is the first time you have shared a drive or folder, click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR If you have previously enabled remote file access and you want to share a drive or folder with others on the network (network sharing), click to select the Share this folder on the network check box, type a shared name in the Shared name box.
CHAPTER 9: Networking Your Computer www.gateway.com Sharing printers To share printers: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to share, then click Sharing. 4 Click Share this printer. 5 Click OK.
Using the network www.gateway.com Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer, the contents of the drive or folder can be accessed as if the drive were attached directly to the computer. For example, the My Documents folder on computer 1 is mapped as the Z drive on computer 2. To access the My Documents folder on computer 1 from computer 2, double-click the Z drive.
CHAPTER 9: Networking Your Computer www.gateway.com Printing files across the network Important Before you can print a file across the network, you must install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer’s Web site. To print files across the network: 1 Open the file you want to print. 2 Click File, then click Print.
CHAPTER 10 Protecting Your Computer • Securing your computer • Securing your data • Using Windows user accounts 113
CHAPTER 10: Protecting Your Computer www.gateway.com Securing your computer Although you may be able to replace your computer with a call to your insurance agent, you cannot replace the information stored on your computer. Take steps to prevent theft of your computer. Using the Kensington lock slot The first step in computer security is preventing your computer from being stolen.
Securing your data www.gateway.com To add, delete, or modify user accounts: 1 Click Start, then click Control Panel. 2 Click/Double-click the User Accounts icon. The User Accounts window opens. Help & Support 3 Follow the on-screen instructions to add, delete, or modify a user account. For more information about user accounts, click Start, then click Help and Support. Type the phrase user accounts in the Search box, then click the arrow.
CHAPTER 10: Protecting Your Computer Help & Support For more information about protecting your computer against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box, then click the arrow. www.gateway.com Protect your computer from a virus by: ■ ■ ■ ■ ■ ■ Registering your copy of Norton® Internet Security and subscribing to the virus definition update service. You received a free limited time subscription to the service when you purchased your computer.
Securing your data www.gateway.com Modifying security settings To modify security settings: 1 Click Start, Control Panel, then double-click Security Center. The Windows Security Center dialog box opens. 2 Click Internet Options or Windows Firewall. 3 For more information about the Windows Security Center, click Get help about Security Center. To keep your computer secure, you need to keep Windows XP and your computer’s system software up to date.
CHAPTER 10: Protecting Your Computer www.gateway.com Windows XP Security Center Use the Windows XP Security Center to schedule automatic updates. Windows can routinely check for the latest important updates for your computer and install them automatically. To schedule automatic updates: 1 Click Start, Control Panel, then double-click Security Center. 2 Click Automatic Updates. The Automatic Updates dialog box opens. 3 Make your changes to the schedule settings, then click OK.
Securing your data www.gateway.com Updating Windows XP If a hacker finds a way to bypass the security features built into Windows XP, Microsoft creates a high-priority Windows update to fix the problem. You should update Windows regularly to keep your computer secure. Windows Update is the online extension of Windows that helps you to keep your computer up-to-date. Use Windows Update to choose updates for your computer’s operating system, software, and hardware.
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CHAPTER 11 Recovering Your System • Understanding system recovery options • Recovering your system 121
CHAPTER 11: Recovering Your System www.gateway.com Understanding system recovery options Most computer problems can be solved by following the information in “Troubleshooting” on page 165 or at gateway.com. Problem-solving may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions.
Recovering your system www.gateway.com To restore your system from the driver and application recovery discs: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. - OR Turn on your computer, then insert the driver and application recovery disc #1 (if available) into the CD or DVD drive. The Application Recovery program opens. 2 Click the driver or application you want to install. To select multiple items, press and hold CTRL while clicking each item. 3 Click Next.
CHAPTER 11: Recovering Your System www.gateway.com To restore using Microsoft System Restore: 1 Press F1. The Microsoft Windows XP Help and Support Center opens. 2 Click Undo changes to your computer with System Restore. The Welcome to System Restore dialog box opens. 3 Click Restore my computer to an earlier time, then click Next. The Select a Restore Point dialog box opens. 4 Click a bold date on the calendar (Step 1 on the screen), then click a restore point in the list (Step 2 on the screen).
Recovering your system www.gateway.com 5 Click Next. The Confirm Restore Point Selection dialog box opens. 6 Make sure that you want to use the restore point you selected, and read all notices on the screen. 7 Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See “Recovering your system from the hard drive” on page 125 for instructions.
CHAPTER 11: Recovering Your System www.gateway.com 4 Click a system recovery option: Caution The Full System Restore option deletes all files on your hard drive except the restore files. Make sure that you back up all personal data files before continuing this process. ■ ■ Full System Restore (Destructive) reformats the hard drive and restores the system software as it was when you purchased your computer. This process deletes your data files.
CHAPTER 12 Maintaining Your Computer • Caring for your computer • Managing hard drive space • Moving from your old computer 127
CHAPTER 12: Maintaining Your Computer www.gateway.com Caring for your computer To extend the life of your computer: ■ ■ ■ ■ ■ ■ ■ When transporting your computer, we recommend that you put it in the original packaging materials. Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives. Avoid subjecting your computer to extreme temperature changes. Keep all liquids away from your computer.
Caring for your computer www.gateway.com Cleaning the computer display Caution A flat panel display or computer LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. To clean a computer LCD screen or flat panel display, use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.
CHAPTER 12: Maintaining Your Computer www.gateway.com Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears.
Managing hard drive space www.gateway.com Deleting unnecessary files Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties. The Properties dialog box opens at the General tab. 3 Click Disk Cleanup. The Disk Cleanup dialog box opens.
CHAPTER 12: Maintaining Your Computer www.gateway.com Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them. If you use your computer several hours every day, you probably want to run Error-checking once a week. If you use your computer less frequently, once a month may be adequate.
Managing hard drive space www.gateway.com Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.
CHAPTER 12: Maintaining Your Computer www.gateway.com Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. Help and Support For more information about Windows Update, click Start, then click Help and Support. Type the keyword saving files in the Search box, then click the arrow.
Moving from your old computer www.gateway.com Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: 1 Click Start, All Programs, Accessories, System Tools, then click Scheduled Tasks. The Scheduled Tasks window opens. 2 Double-click the Add Scheduled Task icon. The Scheduled Task Wizard opens. Important Your computer must be on during scheduled tasks.
CHAPTER 12: Maintaining Your Computer www.gateway.com Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD or DVD, USB flash drive, or Zip disk, or by using a home network. For more information, see “Using advanced multimedia features” on page 88 or “Using the network” on page 110. Finding your files Many programs automatically save your personal data files in the My Documents folder.
Moving from your old computer www.gateway.com To find files using Find or Search: 1 In Windows XP, click Start, then click Search. The Search Results window opens. - OR In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders. The Search Results window opens. 2 Use Windows Find or Search to locate data files by file name or file type. For help on finding files, click Help, then click Help and Support Center or Help Topics.
CHAPTER 12: Maintaining Your Computer www.gateway.com Transferring your Internet shortcuts You can export and import your old Netscape Navigator bookmarks or Microsoft Internet Explorer favorites. For more information, see your Internet browser program’s online help. Installing your old printer or scanner Windows may have built-in support for older printers, scanners, or other peripheral devices. This means you do not need any additional software.
Moving from your old computer www.gateway.com Installing your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Tips & Tricks If your new computer comes with a newer version of a program, it is usually better to use the newer version than to reinstall the old one. Help and Support For more information about Windows Update, click Start, then click Help and Support.
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CHAPTER 13 Adding and Replacing Components • Preventing static electricity discharge • Opening the case • Closing the case • Installing memory • Replacing the system battery • Replacing a CD, DVD, or diskette drive, or a memory card reader • Adding or replacing a hard drive • Replacing the front fan • Replacing the rear fan • Replacing the power supply • Replacing the heat sink and processor • Replacing the I/O panel • Adding or replacing an expansion card • Replacing the system board 141
CHAPTER 13: Adding and Replacing Components www.gateway.com Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. Caution ESD can permanently damage electrostatic discharge-sensitive components in your computer. Prevent ESD damage by following ESD guidelines every time you open the computer case.
www.gateway.com Opening the case 5 Lift the cover release lever, then swing the side panel away from the computer and remove it.
CHAPTER 13: Adding and Replacing Components www.gateway.com Removing the front bezel To remove the front bezel: 1 After removing the side panel, press the three black plastic tabs (positions indicated by the arrows) to release the right side of the bezel. 2 Swing the right side of the bezel out until the left side of the bezel comes away from the left side of the computer, then remove the bezel.
www.gateway.com Closing the case Closing the case Replacing the front bezel To replace the front bezel: 1 Insert the tabs on the left side of the bezel into the slots in the left side of the computer. 2 Swing the right side of the bezel in to insert the tabs on the right side of the bezel into the slots on the right side of the computer. 3 Press the right side of the bezel firmly until it snaps into place.
CHAPTER 13: Adding and Replacing Components www.gateway.com Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in “Removing the side panel” on page 142. 2 For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface.
www.gateway.com Replacing the system battery 5 Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click. 6 Replace the side panel by following the instructions in “Replacing the side panel” on page 145. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord.
CHAPTER 13: Adding and Replacing Components www.gateway.com 7 Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. Battery release tab 8 Push the battery release tab. The battery pops out of the socket. 9 Make sure that the positive (+) side of the new battery is facing up, then press the battery into the socket until it snaps into place.
www.gateway.com Replacing a CD, DVD, or diskette drive, or a memory card reader 3 If you are replacing an existing drive or card reader, disconnect the cables from the device, noting their locations and orientation. You will reconnect the cables after you install the new component. (CD/DVD drive shown.) If you are installing a new drive or card reader, go to Step 8. 4 Remove the thumbscrew from the drive or reader.
CHAPTER 13: Adding and Replacing Components Important The color and shape of your replacement component's front cover may vary from your original component. www.gateway.com 8 Slide the new drive or card reader into the drive bay (the drive release latch should be in the Unlocked position), then slide the drive release latch toward the front of the computer to the Lock position. If you are installing a new drive or card reader, set the jumper according to the manufacturers instructions.
www.gateway.com Adding or replacing a hard drive 6 Remove the hard drive. 7 Note any jumper settings on the old drive and set the jumper on the new drive to be the same. Jumper 8 Slide the new drive into the drive bay (the drive release latch should be in the Unlocked position), then slide the drive release latch back, locking the drive into the bay. 9 If you are adding a drive, connect the drive cables to the new drive and set the jumper according to the manufacturer’s instructions.
CHAPTER 13: Adding and Replacing Components www.gateway.com Replacing the front fan Tips & Tricks You need a Phillips screwdriver to replace the front fan. To replace the front fan: 1 Remove the side panel by following the instructions in “Removing the side panel” on page 142. 2 Remove the fan cover by squeezing the top and bottom, then pulling it out. 3 Disconnect the fan cable from the system board.
www.gateway.com Replacing the rear fan 5 Slide the old fan out of the fan mount. 6 Slide the new fan into the fan mount. Caution Be careful not to catch the wires connecting the power button to the system board when rotating the fan mount. A notch has been provided for routing these wires. 7 Insert the tabs on the rear of the fan mount into the slots provided, then rotate the mount into place. The mount should lock into place. 8 Reconnect the fan cables to the system board. 9 Replace the fan cover.
CHAPTER 13: Adding and Replacing Components www.gateway.com 3 Remove the four screws that secure the fan to the back cover, then remove the fan. Screws 4 Place the new fan on the back of the computer, then replace the screws that secure it to the back cover. 5 Reconnect the fan cables to the system board. 6 Replace the side panel by following the instructions in “Replacing the side panel” on page 145. 7 Reconnect all external cables and the power cord. 8 Turn on your computer.
www.gateway.com Replacing the power supply 4 Remove the three screws that secure the power supply to the computer. Screws 5 Squeeze the power supply retention mechanism, then rotate it counter-clockwise. 6 Slide the power supply away from the back of the computer, then lift it up and out of the case. 7 Install the new power supply into the case, return the power supply retention mechanism to its original position, then install the three screws to secure the power supply to the case.
CHAPTER 13: Adding and Replacing Components www.gateway.com 8 Reconnect the power supply cables using your notes from Step 3. 9 Replace the side panel by following the instructions in “Replacing the side panel” on page 145. Replacing the heat sink and processor Tips & Tricks You need a Phillips screwdriver to replace the heat sink. To replace the heat sink and processor: 1 Remove the side panel by following the instructions in “Removing the side panel” on page 142.
www.gateway.com Replacing the I/O panel 5 Release the processor by pushing down on the lever, then lifting the lever completely up. Lever Hold-down bracket 6 Lift the hold-down bracket off the processor. 7 Lift the processor out of the socket and place it in a static-free bag for storage.
CHAPTER 13: Adding and Replacing Components www.gateway.com 3 Remove the screw that secures the front I/O assembly to the computer, then remove the I/O assembly. Screw I/O assembly 4 Remove the screw that secures the front I/O panel board to the computer, then remove the I/O panel board by pushing it toward the back of the computer. Screw 5 Disconnect the cable from the old I/O panel board and connect it to the new I/O panel board.
www.gateway.com Adding or replacing an expansion card Adding or replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in “Removing the side panel” on page 142. 2 For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 3 Remove the thumbscrew from the expansion card cover, then remove the cover.
CHAPTER 13: Adding and Replacing Components Caution Do not touch the contacts on the bottom part of the expansion card. Touching the contacts can cause electrostatic damage to the card. www.gateway.com 7 Install the new card into the expansion slot. You can slightly seesaw the card end-to-end to help insert the card, but do not bend the card sideways. 8 Reconnect the expansion card cables (if any) using your notes from Step 5 or the manufacturer’s instructions.
www.gateway.com Replacing the system board 5 Remove the expansion cards. You can slightly seesaw the cards end-to-end to loosen them, but do not bend the cards sideways. 6 Remove the fan cover by squeezing the top and bottom, then pulling it out. 7 Disconnect the fan from the system board. The location of the fan connection may vary, so make sure that you trace the fan cable from the fan to the motherboard.
CHAPTER 13: Adding and Replacing Components www.gateway.com 8 Find the memory module banks on your system board. 9 Gently pull the plastic tabs away from the sides of the memory modules and remove them. 10 Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.
www.gateway.com Replacing the system board 11 Remove the seven system board screws. Screws Screws 12 Lift the system board up and out of the case. 13 Align the new system board on the screw holes in the case, then secure it into the case with the screws. 14 If your replacement system board does not include a processor, go to the next step. -ORIf your replacement system board includes a processor, go to Step 20. Caution The heat sink has Thermal Interface Material (TIM) located on the bottom of it.
CHAPTER 13: Adding and Replacing Components www.gateway.com 16 Release the processor by pushing down on the lever, then lifting the lever completely up. Lever Hold-down bracket 17 Lift the hold-down bracket off the processor, then remove the processor.
CHAPTER 14 Troubleshooting • Safety guidelines • First steps • Solving problems • Telephone support 165
CHAPTER 14: Troubleshooting www.gateway.com Safety guidelines Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if power cords or plugs are damaged, if liquid has been spilled into your computer, if your computer was dropped, or if the case was damaged Instead, unplug your computer and contact a qualified computer technician.
Solving problems www.gateway.com Solving problems Troubleshooting topics are listed in alphabetical order. Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your computer. ■ Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card. ■ Make sure that the card is installed correctly. For more information, see “Adding or replacing an expansion card” on page 159. Audio See “Sound” on page 180.
CHAPTER 14: Troubleshooting www.gateway.com ■ ■ ■ ■ ■ ■ ■ Some music CDs have copy protection software. You may not be able to play these CDs on your computer. Make sure that the volume controls are turned up. For more information, see “Adjusting the volume” on page 64. Make sure that the mute controls are turned off. For more information, see “Adjusting the volume” on page 64. Make sure that the speaker cables are connected correctly and securely. Shut down and restart your computer. Clean the disc.
Solving problems www.gateway.com If errors are detected and corrected, try using the diskette again. You see a “Access Denied” or “Write protect” error message ■ Move the write-protection tab in the upper-right corner of the diskette down (unprotected). ■ The diskette may be full. Delete unnecessary files on the diskette and try again. ■ Make sure that the diskette you are using is IBM-compatible. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.
CHAPTER 14: Troubleshooting www.gateway.com The computer does not recognize an add-in Ethernet card ■ Shut down and restart your computer. ■ Make sure that you have installed the required software. For more information, see the documentation that came with your Ethernet card. ■ Reseat the card. For more information about opening your computer case, see “Opening the case” on page 142. For more information about your Ethernet card, see the documentation that came with your Ethernet card.
Solving problems www.gateway.com The hard drive cannot be accessed, or you see a “General failure reading drive C” error message ■ If a diskette is in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT+DEL to restart your computer. ■ If your computer has been subjected to static electricity or physical shock, you may need to reinstall the operating system. You see a “Non-system disk” or “disk error” error message ■ Eject the diskette from the diskette drive, then press ENTER.
CHAPTER 14: Troubleshooting Help and Support For more information about troubleshooting your Internet connection, click Start, then click Help and Support. Type the keyword Internet connections in the Search box, then click the arrow. www.gateway.com You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.
Solving problems www.gateway.com Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. Memory You see a “Memory error” message Help and Support For more information about memory errors, click Start, then click Help and Support.
CHAPTER 14: Troubleshooting www.gateway.com To check the dialing properties: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Dialing Rules tab. 3 Click the location from which you are dialing, then click Edit. 4 Make sure that all settings are correct.
Solving problems www.gateway.com Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. The modem is not recognized by your computer ■ Make sure that the line connected to the modem is working and plugged into the appropriate port on your computer. See your Hardware Reference Guide or your setup poster to make sure that the connections have been made correctly.
CHAPTER 14: Troubleshooting www.gateway.com 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. Monitor The screen resolution is not correct Tips & Tricks For more information, see “Adjusting the color depth” on page 90. Help and Support For more information about screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in the Search box, then click the arrow.
Solving problems www.gateway.com The text on the display is dim or difficult to read ■ Adjust the brightness and contrast controls. ■ Use the monitor degauss feature (see your monitor documentation) or turn off your computer and monitor, leave them off for at least a half hour, then restart your computer. ■ Change the display settings. Tips & Tricks For more information, see “Adjusting the screen and desktop settings” on page 90.
CHAPTER 14: Troubleshooting www.gateway.com ■ ■ Make sure that all computers are using the same Subnet Mask. If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.
Solving problems www.gateway.com The printer is on but will not print ■ Check the cable between the printer and your computer. Make sure that it is connected to the correct port. ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. ■ Check the cable for bent or broken pins.
CHAPTER 14: Troubleshooting www.gateway.com Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that the volume controls are turned up. For more information, see “Adjusting the volume” on page 64. ■ Make sure that mute controls are turned off. For more information, see “Adjusting the volume” on page 64. ■ If you are using external speakers, see the speaker setup poster to check your speaker connections.
Telephone support www.gateway.com Telephone numbers You can access technical support through your telephone to get answers to your questions: Resource Service description How to reach Gateway Customer Care Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (See “Before calling Gateway Customer Care” on page 180 before calling) Gateway Customer Care telephone numbers vary by country or region. See the label on the front or side of your computer.
CHAPTER 14: Troubleshooting 182 www.gateway.
APPENDIX A Safety, Regulatory, and Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 183
APPENDIX A: Safety, Regulatory, and Legal Information www.gateway.com Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
www.gateway.com Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
APPENDIX A: Safety, Regulatory, and Legal Information www.gateway.
www.gateway.com Environmental information The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health. To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.
APPENDIX A: Safety, Regulatory, and Legal Information 188 www.gateway.
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Index DVI video 12 Ethernet 11, 21 external audio 11, 12 external speakers 12 Firewire 9, 11, 73 front speaker 12 headphone 12 i.
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Index downloading files 43 listening to radio 88 requirements to access 40 transferring settings from old computer 137 troubleshooting 171, 174 using 40 watching television 88 Internet service provider (ISP) 40 connecting to 41 disconnecting from 41 setting up account 41 transferring settings from old computer 137 IP address entering 105 ISP See Internet service provider J jacks See connections K keyboard buttons 17 cleaning 128 features 17 PS/2 port 12 troubleshooting 172 USB port 9, 12 keyboard shortcu
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Index www.gateway.
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Index 196 www.gateway.
MAN BTX PRO GDE R2 6/06
