Contents 1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 5 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 7 Networking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Introduction to Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using Your Computer guide • Using online help • Contacting Gateway 1
Chapter 1: Getting Help Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You can find help information by clicking a link, performing a search, or browsing the index.
Using Your Computer guide Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are relevant to your search topic.
Chapter 1: Getting Help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 5
Chapter 2: Checking Out Your Gateway Computer Front Your computer includes the following components. CD/DVD/ Recordable drives (optional) Drive indicator Diskette drive Power button/ power indicator USB ports IEEE 1394 ports Microphone jack Headphone jack 6 www.gateway.
Front Component CD/DVD/Recordable drives Icon Description Use these drives to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). These drives may be CD, recordable CD, DVD, or recordable DVD drives. To identify your drive types and for more information about your drives, see “Identifying drive types” on page 29. Power button / Power indicator Press this button to turn the power on or off.
Chapter 2: Checking Out Your Gateway Computer Back Your computer includes the following components: Power connector Voltage switch Case thumbscrew Kensington lock slot PS/2 mouse port PS/2 keyboard port Serial port Parallel port Video/TV out jack TOSLink (optical digital audio) port Audio jacks IEEE 1394/FireWire™/ i.Link™ port USB ports Ethernet (network) jack VGA (monitor) port 8 S-Video out jack Case thumbscrew Digital (monitor) port www.gateway.
Back Component Icon Description Power connector Plug the power cord into this connector. Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States.
Chapter 2: Checking Out Your Gateway Computer Component Ethernet (network) jack Icon Description Plug a 10/100 Ethernet network cable or a device (such as a DSL or cable modem for a broadband Internet connection) into this jack. For more information, see “Networking Your Computer” on page 71 or see “Learning about the Internet” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Locating your serial number Locating your serial number The label on the side of your computer case contains information that identifies your computer serial number. Gateway Technical Support will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. www.gateway.
Chapter 2: Checking Out Your Gateway Computer Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway’s Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications. 12 www.gateway.
Accessories Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. Printers You can attach almost any type of printer to your computer. The most common types are inkjet and laser printers, which print in color or black and white.
Chapter 2: Checking Out Your Gateway Computer USB flash drive Use a USB flash drive for storing files or transferring files to another computer. Uninterruptible power supplies A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total power failure. A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. 14 www.
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Connecting the modem and network • Installing peripheral devices 15
Chapter 3: Getting Started Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of screen is not higher than eye level Screen is perpendicular to your line of sight Hands and arms are parallel to the floor Feet are flat on the floor Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.
Working safely Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. ■ Select a flat surface for your computer desk. ■ Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse. If the desk is not adjustable or is too tall, consider using a keyboard drawer.
Chapter 3: Getting Started Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, stretch your muscles, and relieve your eyes. ■ Find ways to break up the work day, and schedule a variety of tasks. Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage.
Starting your computer To set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Voltage switch Starting your computer To start your computer: 1 2 3 Connect the cables to your computer. See the setup poster for setup instructions. Turn on your computer. If you are starting your computer for the first time, follow the on-screen instructions to set up your computer.
Chapter 3: Getting Started Waking up your computer When you have not used your computer for several minutes or have not turned off your computer, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your computer is in Standby mode, move the mouse or press the power button to “wake” it up.
Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer. To close unresponsive programs and restart your computer: 1 2 3 4 5 Press CTRL+ALT+DEL. The Task Manager window opens.
Chapter 3: Getting Started Using the keyboard Standard keyboard This keyboard is the basic model of keyboard available with your computer. Function keys Windows keys 22 Navigation keys Application key Directional keys Indicators Numeric keypad Press these keys... To... Function keys Start program actions. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Using the keyboard Multifunction keyboard This keyboard is the full-featured model available with your computer. Function keys Windows keys Navigation keys Application key Directional keys Indicators Numeric keypad Press these keys... To... Function keys Start program actions. Each program uses different function keys for different purposes. See the program’s help to learn more about function key actions.
Chapter 3: Getting Started Special-function buttons Previous Stop Play/Pause Next Volume down Volume up Special-function buttons Icons Help Mute My Documents Search E-mail Internet Press to... Previous Return to the previous CD track or DVD chapter. Play/Pause Start or pause the play of the CD or DVD. Stop Stop the play of CD or DVD. Next Move to the next CD track or DVD chapter. Volume down Decrease the volume. Volume up Increase the volume. Mute Turn off all sound.
Adjusting the volume Wireless keyboard This keyboard does not connect to your computer with cables. If a wireless keyboard came with your computer, use the instructions included in the box to set it up and use it. (Your wireless keyboard may differ from the illustration.
Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer.
Chapter 4 Using Drives and Ports • Using the diskette drive • Using CD or DVD drives 27
Chapter 4: Using Drives and Ports Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Activity indicator Diskette slot Eject button To use a diskette: 28 1 Insert the diskette into the diskette drive with the label facing up (or to the left, if using your Micro Tower case vertically). 2 To access a file on the diskette, click Start, then click My Computer.
Using the CD or DVD drive Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... This is your drive type... Use your drive for... CD drive Installing programs, playing audio CDs, and accessing data.
Chapter 4: Using Drives and Ports Inserting a CD or DVD Activity indicator Important Manual eject hole Eject button Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To insert a CD or DVD: 1 2 Press the eject button on the CD or DVD drive. Place the disc in the tray with the label facing up (or to the left, if using your Micro Tower case vertically).
Using the CD or DVD drive Playing a CD Use the music program or Windows Media Player on your computer to: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio Tips & Tricks For more information about playing CDs, see “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 33
Chapter 5: Maintaining Your Computer Caring for your computer To extend the life of your computer: ■ When transporting your computer, we recommend that you put it in the original packaging materials. ■ Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives. ■ Avoid subjecting your computer to extreme temperature changes. ■ Keep all liquids away from your computer.
Protecting your computer from viruses Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date. Protect your computer from a virus by: ■ Registering and subscribing to Norton AntiVirus.
Chapter 5: Maintaining Your Computer 2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. To remove a virus: 1 2 3 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus.
Cleaning your computer 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. 4 When the program has finished, click Finish. Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best.
Chapter 5: Maintaining Your Computer Cleaning the monitor To clean an LCD or flat panel display monitor, use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth. Caution A flat panel display or LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. To clean a CRT monitor, use a soft cloth and glass cleaner to clean the monitor screen.
Cleaning your computer 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. To clean your optical mouse: ■ Wipe the bottom of the mouse with a damp lint-free cloth Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.
Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program or change a setting in the Control Panel, you may need to use Microsoft System Restore to restore the computer to an earlier configuration. To run Microsoft System Restore: 1 2 Click Start, All Programs, Accessories, System Tools, then click System Restore. Follow the on-screen instructions.
Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer to the original configuration. To restore your computer to the original configuration: 1 2 Turn on your computer, then press F11. Follow the on-screen instructions. www.gateway.
Chapter 5: Maintaining Your Computer Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. Caution ESD can permanently damage electrostatic discharge-sensitive components in your computer.
Opening the case Opening the case Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To open the case: 1 2 Follow the instructions in “Preventing static electricity discharge” on page 42. 3 4 5 Press the power button to drain any residual power from your computer. Shut down your computer, then disconnect the power cord and modem, network, and all peripheral device cables.
Chapter 5: Maintaining Your Computer Removing the front bezel Some upgrading procedures may require you to remove the front bezel. To remove the front bezel: 1 2 44 Open the case by following the instructions in “Opening the case” on page 43. In the lower front area of the case, press the two bezel retention tabs outward until the lower part of the bezel detaches from the case. www.gateway.
Opening the case 3 Position the computer where you can grasp the front bottom edge of the bezel, then pull the bezel out and away from the case. www.gateway.
Chapter 5: Maintaining Your Computer To replace the front bezel: 46 1 Align the latch pins with the computer latch holes. 2 Press the bezel firmly into place. www.gateway.
Closing the case Closing the case To close the case: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 3 4 5 Align the tabs on the front of the panel into the case notches. Swing the side panel toward the case until it is flush with the side of the case. Replace the thumbscrews. Reconnect the cables and power cord. www.gateway.
Chapter 5: Maintaining Your Computer Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 2 Open the case by following the instructions in “Opening the case” on page 43. 3 If you are removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it.
Installing memory 4 Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click. 5 6 7 8 Close the case by following the instructions in “Closing the case” on page 47. Reconnect the cables and the power cord. Turn on your computer. Windows starts and the Windows desktop appears.
Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as the original battery that was in your computer. Warning Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Replacing the system battery 7 8 Reconnect all external cables and the power cord. Turn on your computer. www.gateway.
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems 53
Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 42.
Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your computer. ■ Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card. Audio See “Sound” on page 68. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the disc label is facing up, then try again. ■ Try a different disc.
Chapter 6: Troubleshooting ■ Make sure that the mute controls are turned off. For more information, see “Adjusting the volume” on page 25. ■ Make sure that the speaker cables are connected correctly and securely. ■ Shut down and restart your computer. ■ Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 39. ■ Reinstall the audio device drivers. A DVD movie will not play ■ Make sure that you have a DVD drive.
Troubleshooting Diskette drive The diskette drive is not recognized ■ Shut down and restart your computer. You cannot save a file to diskette or you see the message “disk is full or write-protected” ■ Make sure that the write-protection tab on the upper-right corner of the diskette is down (unprotected). ■ Delete unnecessary files on the diskette and try again. ■ Make sure that the diskette you are using is IBM-compatible. ■ Try a different diskette.
Chapter 6: Troubleshooting The diskette drive LED is lit continuously ■ Remove the diskette from the drive. If the light stays on, try restarting your computer. DVD drives See “CD or DVD drives” on page 55. File management A file was accidentally deleted If a file was deleted while holding down the SHIFT key, the file cannot be restored. To restore deleted files: 1 2 Double-click the Recycle Bin icon. Right-click the file you want to restore, then click Restore.
Troubleshooting ■ Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the Search box , then click the arrow. You see a “Data error” message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program.
Chapter 6: Troubleshooting Help and Support For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search box , then click the arrow. You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.
Troubleshooting A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your computer. Liquid spilled in the keyboard ■ If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.
Chapter 6: Troubleshooting To check the dialing properties: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Dialing Rules tab. 3 4 Click the location from which you are dialing, then click Edit. Make sure that all settings are correct.
Troubleshooting ■ See if the modem works with a different communications program. The problem may be with just one program. ■ Review the troubleshooting information under “Internet” on page 59. Your 56K modem does not connect at 56K ■ Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your computer has a v.
Chapter 6: Troubleshooting 5 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help and Support For more information about modem troubleshooting, click Start, then click Help and Support.
Troubleshooting Help and Support For more information about changing the screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in the Search box , then click the arrow. The computer is running but there is no picture ■ Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position.
Chapter 6: Troubleshooting Tips & Tricks ■ For more information, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
Troubleshooting Passwords Your computer does not accept your password Make sure that CAPS LOCK is turned off, then retype the password. Power Your computer will not turn on ■ Make sure that your power cord is connected correctly to your computer. ■ If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly.
Chapter 6: Troubleshooting 3 ■ Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a “Printer queue is full” error message ■ Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. The Control Panel window opens.
Troubleshooting ■ Make sure that mute controls are turned off. For more information, see “Adjusting the volume” on page 25. ■ If you are using external speakers, see the speaker setup poster to check your speaker connections. Help and Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. www.gateway.
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Chapter 7 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Troubleshooting your Ethernet network 71
Chapter 7: Networking Your Computer Introduction to Networking An Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Ethernet is available at three different speeds. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at 1000 Mbps.
Introduction to Networking Example router-based Ethernet network The following is an example of an Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet.
Chapter 7: Networking Your Computer Important Tips & Tricks For best results, all Ethernet components should be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component.
Creating an Ethernet network Making sure your broadband connection works Before you change anything about your home setup, make sure that your broadband connection is working correctly. To test the connection, log onto the Internet using your current setup. If the connection is not working, contact your Internet service provider. Important If you do not have a broadband connection already installed, make the necessary arrangements with your ISP.
Chapter 7: Networking Your Computer Configuring the TCP/IP protocol A networking protocol is a language computers use to talk to each other. One of several available protocols must be set up on each computer you plan to use on your network. We recommend you use the Transmission Control Protocol/Internet Protocol (TCP/IP), which is widely accepted and compatible for local area networks (LANs), as well as for Internet communications.
Creating an Ethernet network 3 Right-click Local Area Connection, then click Properties. The Local Area Connection Properties dialog box opens. - OR If you do not have a LAN connection setup, click Create a new connection and follow the instructions in the New Connection Wizard. 4 Click to select the Internet Protocol (TCP/IP) check box in the This connection uses the following items list. If you do not see TCP/IP, drag the scroll bar to see more choices. 5 Click Properties.
Chapter 7: Networking Your Computer 6 7 8 9 10 11 Click the General tab. Click Obtain an IP address automatically. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. Click OK to close the Local Area Connection Properties dialog box. Click X to close the Network Connections window. Repeat this procedure for every computer on your network.
Creating an Ethernet network Important Category 5 cables are available in two different types; straight-through cables, used to connect computers to a router, and crossover cables, used to connect two computers. To determine which type of cable you have, hold both ends of the cable with the connectors facing away from you and with the spring clip on the bottom. For straight-through cable, the wires on both connectors are attached to copper pins in the same order (same colors, left to right).
Chapter 7: Networking Your Computer To set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 2 3 Turn on your computers. 4 5 Repeat Step 3 for each computer on the network. Plug one end of a straight-through network cable into any numbered port on the router (except the WAN port). The WAN port is used to connect the router to the DSL or cable modem, and is identified by a label or a switch.
Creating an Ethernet network 4 5 6 7 ■ Router Name and Domain Name - Check with your ISP to see if entries are required in these fields and, if so, what entries are required. Normally, leaving the fields blank will work. ■ LAN IP Address - We recommend that you accept the defaults. ■ WAN IP Address - If your ISP assigns you a different IP address each time you log on, click Obtain an IP Address Automatically.
Chapter 7: Networking Your Computer Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site.
Troubleshooting Your Ethernet network Troubleshooting Your Ethernet network You cannot see the other computers on your network ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a router. ■ Make sure that all computers are plugged into a powered electrical outlet and turned on. ■ Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working.
Chapter 7: Networking Your Computer 84 www.gateway.
Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Notices 85
Appendix A: Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix A: Safety, Regulatory, and Legal Information Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
Appendix A: Safety, Regulatory, and Legal Information Warning When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits. Contact with them could be fatal.
Environmental information The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health. To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.
Appendix A: Safety, Regulatory, and Legal Information Notices Copyright © 2005 Gateway, Inc. All Rights Reserved Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 USA This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC power connector 9 accessories 13 safety precautions 86 activity indicators See indicators application key 22, 23 arrow keys 22, 23 audio audio in jack 9 front speaker jack 9 headphone jack 9 line in jack 9 line out jack 9 microphone jack 7, 9 muting 24, 25 side speaker jack 9 audio CD See CD audio in jack 9 B battery replacing 50 bezel removing 44 broadband connection 75 connecting 10 C cable lock 9 cable modem 73, 79 connecting 10 Caps Lock indicator 22, 23 cards troubleshooting add-in card 55
headphone 9 i.
Gateway eSupport 12 serial number 12 Gigabit Ethernet 72 power 7 Scroll Lock 22, 23 inkjet printer 13 installing battery 50 devices 26 digital camera 26 digital video camera 26 front bezel 44 memory 48 peripheral devices 26 printer 26 scanner 26 system battery 50 Internet button 24 troubleshooting 59, 62 IP address entering 76 LAN 81 WAN 81 H J hard drive troubleshooting 58 headphone jack 7, 9 help button 24 online 4 using 2 Help and Support 2 searching 3 starting 2 Hibernate mode 7 jacks See connectio
L label Microsoft Certificate of Authenticity 11 LAN IP Address 81 laser printer 13 LCD panel troubleshooting 58, 64 lights See indicators line in jack 9 line out jack 9 lock slot Kensington cable 9 M maintenance cleaning case 37 cleaning component exteriors 37 cleaning computer display 38 cleaning computer screen 38 cleaning keyboard 37 cleaning mouse 38 protecting from viruses 35 memory adding 48 installing 48 purchasing 13 replacing 48 troubleshooting 61 microphone jack 7, 9 Microsoft Certificate of Aut
Plug and Play devices IEEE 1394 support for 26 USB support for 26 ports See connections power button 7 connector 9 Hibernate mode 7 indicator 7 source problems 18 Standby/Resume 7 troubleshooting 67 turning off computer 20 turning on computer 19 power button 7 previous button 24 printer default 67 inkjet 13 installing 26 laser 13 parallel port 9 troubleshooting 67 USB port 7, 9 programming My Documents button 24 shortcut buttons 24 programs closing unresponsive 21 PS/2 port keyboard 9 mouse 9 R RAM See mem
S-Video (TV) out jack 10 system battery replacing 50 system restore 40 T tape backup drive 13 TCP/IP protocol configuring 76 technical support 12 testing network 82 thumbscrews 10 TOSLINK port 9 troubleshooting add-in cards 55 cards 55 CD drive 55 cleaning CD 39 cleaning DVD 39 computer startup 56 diskette drive 57 display 58 DVD drive 55 DVD/CD drive 55 Ethernet network 83 faxes 63 files 58 general guidelines 54 hard drive 58 Internet connection 59, 62 keyboard 60 LCD panel 58, 64 memory 61 modem 61 monit
MAN 4350 USR GDE R0 07/05
