Gateway EC38 SERVICEGUIDE ®
Revision History Please refer to the table below for the updates made on the Gateway EC38 service guide. Date Chapter Updates Copyright Copyright © 2009 by Gateway Incorporated. All rights reserved.
Contents Chapter 1: System Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 3: Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . . 39 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Removing the Battery Pack . . . .
www.gateway.com Chapter 5: Jumper and Connector Locations. . . . . . . . . . . . . . . . . . . . . . . .77 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Bottom View . . . . . . . . . . . . . . . . . . . . . . .79 Chapter 6: FRU(Field Replaceable Unit) List . . . . . . . . . . . . . . . . . . . . . . .81 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Exploded Diagram . . . . . . .
Contents iv
CHAPTER1 System Specifications • • • • • • Preface Preface System Block Diagram Board Layout Your Gateway Notebook Tour Hardware Specifications and Configurations 1
CHAPTER 1: System Specifications Preface Conventions The following conventions are used in this manual: Sreen Messages Denotes actual messages that appear on screen. Note topic. Gives bits and pieces of additional information related to the current Warning Alerts you to any damage that might result from doing or not doing specific actions. Caution Gives precautionary measures to avoid possible hardware or software problems.
www.gateway.com Features Below is a brief summary of the computer’s many factures: Operating System1 • Genuine Windows Vista® Home Premium (Service Pack 1) ® Genuine Windows Vista Home Basic (Service Pack 1) Platform1 • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™2 Duo processor SU9400 (3 MB L2 cache, 1.40 GHz, 800 ® MHz FSB, 10 W), supporting Intel 64 architecture • Intel® Centrino® processor technology, featuring: • Intel® Core™2 Solo processor SU3500 (3 MB L2 cache, 1.
CHAPTER 1: System Specifications Display • 13.3" HD 1366 x 768 pixel resolution, high-brightness (200-nit) • • • • • Gateway Ultrabright™ LED-backlit TFT LCD, supporting simultaneous multi-window viewing 16:9 aspect ratio Super slim design 13.
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CHAPTER 1: System Specifications • Circular-motion scrolling • Pinch-action zoom • Page flip • 9 function keys, four cursor keys, Windows® key, international language support • Capacitive-touch® launch keys: Gateway PowerSave and MyBackup, Communication , touchpad lock I/O Ports1 • • • • • • • • Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD) Three USB 2.
www.gateway.com 5 Dolby® is a registered trademark of Dolby® Laboratories. 6 Supports 7.1-channel surround sound and 2-channel stereo output (multiple streaming). 7 1 GB is 1 billion bytes. Actual formatted capacity is less and may vary depending on preloaded materials and operating environment. Gateway backup management utilizes up to 10 GB of the stated hard disk capacity as dedicated backup space.
CHAPTER 1: System Specifications System Block Diagram 8
www.gateway.com Board Layout Top View Gateway EC38 M/B layout and connector location TOP view No.
CHAPTER 1: System Specifications Bottom View Gateway EC38 M/B layout and connector location TOP view 10 No.
www.gateway.com Your Gateway Notebook Tour Front Component Icon Description Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on you lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
CHAPTER 1: System Specifications Left Component 12 Icon Description Power connector Plug the AC adapter cable into this connector. Monitor port Plug an analog VGA monitor or projector into this port. Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on you lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots.
www.gateway.com Right Component Icon Description Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®,MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards. USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port.
CHAPTER 1: System Specifications Back Component Icon Battery Description Provides power when the notebook is not plugged into AC power. Bottom Component 14 Icon Description Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery.
www.gateway.com Component Icon Description Ventilation slots and cooling fan Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
CHAPTER 1: System Specifications Keyboard Area Component Icon Description Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. Power indicator ■ ■ ■ 16 LED on - Notebook is on. LED blinking - Notebook is in Sleep or Hybrid Sleep mode. LED off - Notebook is off. Speakers Left and right speakers deliver stereo audio output. Keyboard Provides all the features of a full-sized, computer keyboard.
www.gateway.com LCD Panel Component Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls. Microphone Use to talk through when making Voice over Internet Protocol (VoIP) calls.
CHAPTER 1: System Specifications Hardware Specifications and Configurations Processor Item Specification Processor packing uFCPGA Support Processor @ Launch ULV Centrino,PDC, ICPM, 10W CPU On-die L2 Cache Up to 6 MB FSB 1067 MHz TDP (Thermal) 10W Socket type BGA Second Level Cache Item Controller North Bridge GS45 South Bridge ICH9M SFF System Memory Item Specification Technology DDR3 800/1067 MHz Base momory DDR3 SO-DIMM x 1 slot (512)/1024/2048/4096MB DDR3 SDRAM Expansion memory
www.gateway.com Lan Interface Item Specification Controller (AVAP) Atheros AR8131 SPEED 10/100/1000Mb/s Wireless LAN Item Specification Module Intel SP, 3rd 1x2 BGN/ Y Interface Mini card (1) Antenna 2 Pointing Device Item Specification Glide Multi-touch touch PAD Bluetooth Interface Item Specification Module FOX_BRM_2.0 F/W T60H928.11 Antenna on board controller CSR Bluetooth module Internal USB 2.0 Dongle Hard Disk Drive Interface Item Specification HDD form factor 9.
CHAPTER 1: System Specifications Audio Interface Item Specification Sound Codec (AVAP) Realtek ALC269 Internal Speaker 2 (1.5 Watt/) Internal Microphone Array MIC x 1 Sound Volume By Hot Key LCD Panel Item Specification Panel size 13.3/13.4 WXGA (HD 720p, 1366x768) LVDS Embedded in Cantigata GM Brightness Brightness controlled by Hot Keys Card Slot Item ACE AGE100Specification 5 in 1 card reader (SD/MMC/MS/MSPro/ XD) Multi-touch touch PAD WebCAM Item Specification Module HD 1.
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CHAPTER 1: System Specifications Power Management Item Specification Controller ITE ITE8512F Interface LPC AC adapter (AVAP) 65W 1st Battery (AVAP) 6 cell 2.2/2.6/2.8/2.
www.gateway.com Physical Characteristics Item Specification Dimensions 322mmx226mmx Thickness (maximum) 23.3~28.9mm Weight (incl 1st Battery & super multi ODD) Target < 1.
CHAPTER 1: System Specifications 24
CHAPTER2 System Utilities • BIOS Setup Utility • BIOS Flash Utility 25
CHAPTER 2: System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your notebook’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
www.gateway.com Invoking BIOS Setup Utility The setup function can only be invoked by pressing F2 when “Press to enter Setup” message is prompted on the bottom of screen during POST. The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 5 parts as follows: • • • • • Information: Display the system informations. Main: Allows the user to specify standard IBM PC AT system parameters. Security: Provides security settings of the system.
CHAPTER 2: System Utilities Note: The system information is subject to different models. 28 Parameter Description CPU Type This field shows the CPU type of the system. CPU Speed This field shows the CPU speed of the system. HDD0 Model Name This field shows the model name of HDD installed on primary master. HDD0 Serial Number This field displays the serial number of HDD installd on primary master. HDD1 Model Name This field displays the model name of devices installed on secondary master.
www.gateway.com Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameter. It allows the user to specify standard IBM PC AT system parameters. Note: The system information is subject to different models. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time.
CHAPTER 2: System Utilities Parameter Description Format/Option Quiet Boot Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enable. Option: Enabled or Disabled Network Boot Enables, disables the system boot from LAN (remote server). Option: Enabled or Disabled F12 Boot Menu Enables, disables Boot Menu during POST.
www.gateway.com Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. . Parameter Description Option Supervisor Password Is Shows the setting of the supervisor password Clear or Set User Password Is Shows the setting of the user password. Clear or Set HDD Password Is Shows the settings of HDD password.
CHAPTER 2: System Utilities Parameter Description Set User Password Press Enter to set the user password. When a user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter the Setup menu only and does not have right to change the value of parameters. Set HDD Password Press Enter to set the HDD password. When HDD password is set, this password protects the HDD. Other users cannot steal information.
www.gateway.com Setting a Password Follow these steps as you set the user or the supervisor password: 1 Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2 Type a password in the Enter New Password field. The password length cannot exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.
CHAPTER 2: System Utilities Changing a Password Follow these steps: 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2 Type the current password in the Enter Current Password field and press e. 3 Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4 Press e. After seeing the password, the computer sets the User Password parameter to “Set”.
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CHAPTER 2: System Utilities Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
www.gateway.com Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen.
CHAPTER 2: System Utilities BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs. • New features or options. • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. Important If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
CHAPTER3 Machine Disassembly and Replacement • General Information • Disassembly Procedure Flowchart • Disassembling the External Module 39
CHAPTER 3: Machine Disassembly and Replacement General Information Tools Required This chapter contains step-by-step procedures on how to disassemble the notebook computer Gateway EC38 for maintenance and troubleshooting.
www.gateway.com Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire diassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
CHAPTER 3: Machine Disassembly and Replacement Removing the Battery Pack To remove the battery pack: 1 Release the battery lock. 2 Slide the battery latch then remove the battery. Note Battery has been highlighted with the yellow circle as above image shows. Please detach the battery and follow local regulations for disposal. Removing the HDD and RAM 3 Remove three screws on the HDD cover and remove HDD.
www.gateway.com 4 Removing the screw on RAM cover and remove Both of RAM. Note RTC battery has been highlighted with yellow circle as above image shows. Please detach the RTC battery and follow local regulations for disposal. Removing the Keyboard 5 Disconnect five latches on the keyboard. Disconnect five latches on the keyboard.
CHAPTER 3: Machine Disassembly and Replacement 6 Remove the FFC behind the keyboard. 7 Remove Touch Pad FFC and lamp FFC. Removing FFC of Main Board 8 Use Tweezers to remove the rubber foot on the back of the notebook. There are five rubber foots. 9 Remove all of the screws on the back of the notebook.
www.gateway.com 10 Remove screws on the upper case. 11 Remove the dummy card.
CHAPTER 3: Machine Disassembly and Replacement 12 Remove upper case and disconnect the connection between the audio board and upper case. 13 Disconnect all of the FFC on the main board. 14 Remove the FFC of the panel and audio board.
www.gateway.com 15 Remove the FFC of Bluetooth and SSD board. 16 Remove the connector of camera and the FFC of card reader board. Removing Wireless Card and Thermal Module 17 Release wireless screw and line and remove wireless card.
CHAPTER 3: Machine Disassembly and Replacement 18 Release the screw of fan and take it off. 19 Loose 4 screws and remove it.
www.gateway.com Removing the Main Board 20 Remove connection CRT board and USB board. 21 Loose 2 screws on the main board.
CHAPTER 3: Machine Disassembly and Replacement 22 Remove DC in connector and remove the whole main board. 23 Remove 4 screws on the thermal pipe and remove it.
www.gateway.com Removing I/O Board and Panel 24 Remove 7 screws on the bezel. 25 Release connection of audio board and panel and remove the panel.
CHAPTER 3: Machine Disassembly and Replacement 26 Loose 2 screws on SSD board and remove it. 27 Loose 2 screws on the Card Reader board and remove it. 28 Loose 2 screws on audio board and remove it.
www.gateway.com 29 Remove 3 screws on VGA board and remove it. 30 Remove 3 screws on USB board and remove it. Note Replace the USB Board need to flash new UUID. Disassembling the LCM Module 31 Remove four bezel mylar. 32 Release four LCM screw under the mylar.
CHAPTER 3: Machine Disassembly and Replacement 33 Remove the bezel. Remove the bezel. 34 Remove four steal parts to take off panel. 35 Remove LCM cable on the back of panel.
www.gateway.com Disassembling the External Module Disassembling the HDD Module 1 Remove the four screws from both sides of HDD and divide them.
CHAPTER 3: Machine Disassembly and Replacement 56
CHAPTER4 Troubleshooting • • • • • • • • Troubleshooting System Check Procedures Power-On Self-Test (POST) Error Message Index of Error Messages InsydeH2O BIOS Beep Codes Index of Symptom-to-FRU Error Message Intermittent Problems Undetermined Problems 57
CHAPTER 4: Troubleshooting Troubleshooting Use the following procedure as a guide for computer problems. Important The diagnostic tests are intended to test only Gateway products. Non-Gateway products, prototype cards, or modified options can give false errors and invalid system responses. 1 Obtain the failing symptoms in as much detail as possible. 2 Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
www.gateway.com 3 Follow the instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette on the system board. If the error still remains: 4 Reconnect the external diskette drive/DVD-ROM module. 5 Replace the external diskette drive/CD-ROM module. 6 Replace the main board. External CD-ROM Drive Check Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM doesn not have any label attached to it.
CHAPTER 4: Troubleshooting Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. To test the memory: 1 Boot from the diagnostics diskette and start the diagnostics program. (please refer to main board) 2 Go to the diagnostic memory in the test items. 3 Press F2 in the test items. 4 Follow the instructions in the message window. Important Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
www.gateway.com • If the voltage is not correct, replace the power adapter. • If the voltage is within the range, do the following: • Replace the system board. • If the problem is not corrected, see “Undetermined Problems” on page 75. • If the voltage is not correct, go to see “Check the Battery Pack” on page 61. • If the power-on indicator does not light up, check the power adapter’s power cord for correct continuity and installation.
CHAPTER 4: Troubleshooting Touchpad Check If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU. To check the touchpad: 1 Reconnect the touchpad cables. 2 Replace the touchpad. 3 Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem.
www.gateway.com Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified. Battery critical LOW.
CHAPTER 4: Troubleshooting Error Messages FRU/Action Sequence System battery is dead - Replace and run Setup ■ Test or replace the RTC battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. System CMOS checksum bad Default configuration used ■ Test or replace the RTC battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
www.gateway.com Error Messages FRU/Action Sequence Invalid System Configuration Data ■ I/O device IRQ conflict ■ ■ ■ ■ Operating system not found ■ ■ ■ ■ Test or replace the BIOS ROM. Test or replace the system board. Run “Load Default Settings” using the BIOS Setup Utility. Test or replace the RTC battery. Test or replace the system board. Enter Setup and see if fixed disk and drive A: are properly identified.
CHAPTER 4: Troubleshooting InsydeH2O BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registe
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CHAPTER 4: Troubleshooting Code Beeps POST Routine Description 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Bh Load custom defaults (optional) 6Ch Display shadow-area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware in
www.gateway.com Code Beeps POST Routine Description 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
CHAPTER 4: Troubleshooting Code Beeps POST Routine Description C2h Initialize error logging C3h Initialize error display function C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt Code Beeps POST Routine Description E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initi
www.gateway.com Code Beeps POST Routine Description F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error ■ ■ ■ ■ The LCD backlight doesn't work. The LCD is too dark. The LCD brightness cannot be adjusted. The LCD contrast cannot be adjusted. Action in Sequence ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ The LCD screen is unreadable. Missing pels in characters. The screen appears abnormal.
CHAPTER 4: Troubleshooting Indicator-Related Symptoms Symptom / Error Action in Sequence Indicator incorrectly remains off or on, but system runs correctly. ■ ■ ■ Reconnect the inverter board. Test or replace the inverter board. Test or replace the system board. Power-Related Symptoms Symptom / Error Action in Sequence Power shuts down during operation. ■ ■ ■ ■ ■ The notebook doesn’t power-on. ■ ■ ■ ■ ■ The system doesn’t power-off. ■ ■ ■ The battery can’t be charged.
www.gateway.com Speaker-Related Symptoms Symptom / Error Action in Sequence In Windows, multimedia programs, no sound comes from the computer. ■ ■ ■ The internal speakers make noise or emit no sound. ■ ■ Reinstall the audio driver. Test or replace the speakers. Test or replace the system board. Test or replace the speakers. Test or replace the system board. Power Management-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation.
CHAPTER 4: Troubleshooting Symptom / Error Action in Sequence USB does not work correctly. ■ Test or replace the system board. Printer problems. ■ Ensure the “Parallel Port” in the “Onboard Devices Configuration” of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration. Run the printer self-test. Reinstall the printer driver. Test or replace the printer cable. Test or replace the printer. Test or replace the system board. ■ ■ ■ ■ ■ ■ Serial or parallel port device problems.
www.gateway.com Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times. • If any error is detected, replace the FRU.
CHAPTER 4: Troubleshooting • If the problem does not recur, reconnect the removed devices one • at a time until you find the failing FRU. If the problem remains, replace the following FRUs one at a time: • System board • LCD assembly Important Do not replace a non-defective FRU.
CHAPTER5 Jumper and Connector Locations • Top View • Bottom View 77
CHAPTER 5: Jumper and Connector Locations Top View Gateway EC38 M/B layout and connector location TOP view 78 No.
www.gateway.com Bottom View Bottom view No.
CHAPTER 5: Jumper and Connector Locations 80
CHAPTER6 FRU(Field Replaceable Unit) List • Introduction • Exploded Diagram • Gateway EC38 FRU List 81
CHAPTER 6: FRU(Field Replaceable Unit) List Introduction This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Gateway EC38. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
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CHAPTER 6: FRU(Field Replaceable Unit) List 84
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CHAPTER 6: FRU(Field Replaceable Unit) List 86
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CHAPTER 6: FRU(Field Replaceable Unit) List Gateway EC38 FRU List Category Part Name and Description Acer Part No. WIRELESS ANTENNA LEFT 50.PCR0N.013 WIRELESS ANTENNA RIGHT 50.PCR0N.014 WIRELESS&3G COMBO ANTENNA LEFT 50.PCS0N.001 WIRELESS&3G COMBO ANTENNA RIGHT 50.PCS0N.002 ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW ADP-65JH DB A, LV5 LED LF AP.06501.026 ADAPTER LITE-ON 65W 19V 1.7X5.5X11 YELLOW PA-1650-22AC LV5 LED LF AP.06503.024 ADAPTER HIPRO 65W 19V 1.7X5.
www.gateway.com Category Part Name and Description Acer Part No. BATTERY PANASONIC LI-ION 3S2P BT.00605.038 BATTERY PANASONIC 6 CELL 5800MAH MAIN COMMON W/ HALOGEN FREE BATTERY SANYO AS-2009D LI-ION 3S2P BT.00603.080 SANYO 6 CELL 5600MAH MAIN COMMON W/ HALOGEN FREE BATTERY SIMPLO AS-2009D LI-ION 3S2P BT.00607.082 SAMSUNG 6 CELL 5600MAH MAIN COMMON ID : AS09D70 W/ HALOGEN FREE BATTERY SANYO AS-2009D LI-ION 3S2P BT.00603.
CHAPTER 6: FRU(Field Replaceable Unit) List Category 90 Part Name and Description Acer Part No. LAN INTEL WLAN 533AN_HMWG SHIRLEY PEAK MM#895401 KI.SPH01.001 LAN INTEL WLAN 512AN_HMWG SHIRLEY PEAK 5100 MM#895373 KI.SPH01.003 BLUETOOTH BOARD FOXCONN BCM2045 V2 T60H928.11 BT.21100.005 TOUCHPAD 56.PCR0N.001 OPTION 3G MODULE GTM382EL LC.21300.007 QUALCOMM 3G MODULE GOBI2000 LC.21300.011 SSD TRANSFER BOARD 55.PCR0N.005 CARD READER BOARD 55.PCR0N.003 AUDIO BOARD 55.PCR0N.
www.gateway.com Category Part Name and Description Acer Part No. USB BOARD 55.PCR0N.004 TOUCHPAD BUTTON BOARD 55.PCR0N.002 LED BOARD 55.PCR0N.001 POWER CORD 3PIN EUR 27.AAMVN.002 POWER CORD 3PIN SOUTH AFRICA 27.AAMVN.008 POWER CORD 3PIN DENMARK 27.AAMVN.010 POWER CORD ISRAEL 27.AAMVN.011 POER CORD 3PIN ITALIAN 27.AAMVN.009 POWER CORD 3PIN UK 27.AAMVN.004 POWER CORD 3PIN SWISS 27.AAMVN.006 POWER CORD AUSTRALIA W/LABEL 27.AAMVN.003 POWER CORD 3PIN CHINA 27.AAMVN.
CHAPTER 6: FRU(Field Replaceable Unit) List Category 92 Part Name and Description Acer Part No. D-SUB SIGNAL CABLE 50.PCR0N.008 USB BOARD CABLE 50.PCR0N.004 SSD TRANSFER BOARD CABLE 50.PCR0N.005 CARD READER BOARD CABLE 50.PCR0N.003 AUDIO BOARD CABLE 50.PCR0N.006 TOUCHPAD BUTTON BOARD CABLE 50.PCR0N.002 TOUCHPAD CABLE 50.PCR0N.009 LED BOARD CABLE 50.PCR0N.001 CCD CABLE 50.PCR0N.012 LED LCD CABLE 50.PCR0N.
www.gateway.com Category Part Name and Description Acer Part No. CCD 1.0M SUYIN CN1014-S36D-OV05-R LAVENDER_G 57.PCR0N.001 CAMERA CASE/COVER/BRACKET ASSEMBLY HDD COVER 42.PCR0N.001 DIMM COVER 42.PCR0N.002 TOUCHPAD BUTTON BOARD BRACKET 33.PCR0N.001 UPPER CASE 60.PCR0N.002 LOWER CASE 60.PCR0N.001 HDD CONNECTOR 20.PCR0N.001 HDD BRACKET 33.PCR0N.002 LCD COVER 13.3" SILVER 60.PCR0N.
CHAPTER 6: FRU(Field Replaceable Unit) List Category Part Name and Description Acer Part No. LCD BEZEL 13.3" W/CCD HOLE 60.PCR0N.005 LCD SECURING PLATE 33.PCR0N.005 HINGE RIGHT 33.PCR0N.004 HINGE LEFT 33.PCR0N.003 FAN 23.PCR0N.
www.gateway.com Category Part Name and Description Acer Part No. HDD SEAGATE 2.5" 5400RPM 160GB ST9160310AS CROCKETT SATA LF F/W:0303 KH.16001.034 HDD TOSHIBA 2.5" 5400RPM 160GB MK1655GSX LIBRA SATA LF F/W: FG011J KH.16004.006 HDD HGST 2.5" 5400RPM 160GB HTS545016B9A300 PANTHER B SATA LF F/W:C60F KH.16007.024 HDD WD 2.5" 5400RPM 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 KH.16008.022 HDD SEAGATE 2.5" 5400RPM 250GB ST9250315AS WYATT SATA LF F/W:0001SDM1 KH.25001.016 HDD TOSHIBA 2.
CHAPTER 6: FRU(Field Replaceable Unit) List Category KEYBOARD 96 Part Name and Description Acer Part No. HEATSINK 60.PCR0N.
www.gateway.com Category Part Name and Description Acer Part No. KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK US W/ CANADIAN FRENCH GLOSSY KB.I140A.087 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK TURKISH GLOSSY KB.I140A.083 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SWISS/G GLOSSY KB.I140A.081 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SWEDEN GLOSSY KB.I140A.080 KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SLO/CRO GLOSSY KB.I140A.
CHAPTER 6: FRU(Field Replaceable Unit) List Category Part Name and Description Acer Part No. LED LCD AUO 13.3" WXGA GLARE B133XW01 V2 LF 220NIT 8MS 500:1 LK.13305.002 LED LCD LPL 13.3" WXGA GLARE LP133WH2-TLA3 LF 220NIT 16MS 500:1 LK.13308.002 MAINBOARD JM31_MS INTEL LF GS45 UMA SU9400 MB.PCR0B.001 MAINBOARD JM31_MS INTEL LF GS45 UMA SU2700 MB.PE60B.001 MAINBOARD JM31_MS INTEL LF GS45 UMA SU3500 MB.PCR0B.002 MAINBOARD JM31_MS INTEL LF GS45 UMA CM723 MB.PEC0B.
www.gateway.com Category Part Name and Description Acer Part No. LCD CUSHION 47.PCR0N.002 LCD BUMPER 47.PCR0N.001 DUMMY CARD 42.PCR0N.003 RUBBER FOOT FRONT-MIDDLE 47.PCR0N.004 RUBBER FOOT FRONT-RIGHT 47.PCR0N.005 RUBBER FOOT FRONT-LEFT 47.PCR0N.003 RUBBER FOOT MIDDLE-RIGHT 47.PCR0N.006 NAME PLATE AS3810T 40.PCR0N.001 NAME PLATE AS3810TG 40.PE70N.001 NAME PLATE AS3810TZ 40.PE60N.001 SCREW M2.5*3.0 MACH CROSS BROWN 86.PCR0N.001 SCREW-I25040M PATCH 86.PCR0N.
CHAPTER 6: FRU(Field Replaceable Unit) List Category Part Name and Description Acer Part No. SCREW M2.0 5.0MM CROSS BNI PATCH 86.PCR0N.004 SCREW M2.0 4.0MM CROSS NI PATCH 86.TQP0N.006 SCREW M2.5 2.5MM CROSS BNI PATCH 86.TQP0N.002 SCREW M2*3 PATCH 86.PCR0N.005 SCREW 86.AAMVN.002 SPEAKER 23.PCR0N.
APPENDIXA Model definition and configuration Information not available at time of printing 101
APPENDIX A: Model definition and configuration Model RO Country Acer Part No.
APPENDIXB Test compatible components • Introduction • Microsoft® Windows® Vista Environment Test 103
APPENDIX B: Test compatible components Introduction This notebook’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
www.gateway.com Item Specification USB Printer Samsung ML 1450 Laser Printer Epson Photo830 Printer HP Photosmart 7960 Printer Canon PIXMA IP2000 Printer Lexmark Z52 Printer HP DeskJet 840C Printer USB Speaker JS USB Digital Speaker J-6502 JS USB speaker USBJ268 Comodow USB 3D sound (Adapter) YAMAHA USB Speaker MS35D USB Scanner Epson EXPRESSION 1600 Scanner Canon Canonscan CS3200F Epson USB Scanner 1660 USB Hub D-link DU-H4 USB HUB ATEN UH-204 USB 2.
APPENDIX B: Test compatible components Item Specification Wireless LAN Card BELKIN N1 Wireless Card Reader Adapter Hagiwara sys-com Compact Flash/Microdrive Adapter Express Card AboCom ExpressCard/34 5in1 Card Reader IEEE1394 Card AboCom ExpressCard/54 1394B-800Mbps AboCom ExpressCard/54 1394A-400Mbps Bluetooth Device Test Bluetooth Cell Phone/Headset Sony Ericsson Bluetooth Headset Motorola HT820 Bluetooth Stereo Headphone Multimedia Card Test SD/Mini SD/Micro SD Card SanDisk Secure Digital Car
APPENDIXC Online support information 107
APPENDIX C: Online support information This section describes online technical support services available to help you repair your Gateway notebook. If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and Regional Business Units may access our website. However some information sources will require a user id and password. These can be obtained directly from Acer CSD Taiwan.
Index A top view AFLASH Utility 38 B battery locating 14 BIOS Utility 26, 38 navigating 27 onboard device configuration security 31 Bluetooth chipset 22 13 K W keyboard USB port 13 keyboard or auxiliary input device check 59 webcam 17 Windows 2000 environment test 104 M 33 C cards memory card slot 13 chipset Bluetooth 22 connections digital camera 13 HDMI (TV) out 13 keyboard 13 mouse 13 printer 13 scanner 13 USB 13 memory card reader locating 13 memory check 60 microphone built-in 17 mouse USB
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MAN GODZILLA SVC GDE R1 07/08
