User manual

www.gateway.com
41
Unlocking the hard drive
To regain access to your computer if you lose the HDD password, you need to
generate a master password and unlock the hard drive.
To unlock a hard drive:
1 Open the computer in a DOS environment.
2 Type the following command:
A\> unlock6 XXXXX 00
3 Press Enter to display the command options.
4 Select option 2 (upper case ASCII code), then press Enter.
5 Write down the generated master password.
6 Reboot the computer.
7 In the HDD password prompt, type the master password generated in step 5,
then press
Enter.