Owner's Manual

CHAPTER 9: Troubleshooting
74
• Try a keyboard that you know works to make sure that
the keyboard port works.
• If you spilled liquid in the keyboard, turn off your
notebook and unplug the keyboard. Clean the keyboard
and turn it upside down to drain it. Let the keyboard dry
before using it again. If the keyboard does not work after
it dries, you may need to replace it.
Memory
You see a “Memory error” message
• Make sure that the memory module is inserted correctly
in the memory bay slot. For more information about
installing memory, see “Adding or replacing memory
modules” on page 103.
• Use the Memory Diagnostics Tool to help determine if a
memory module is failing.
To check the memory:
1 Click Start, then click Control Panel. The Control
Panel window opens.
2 Click System and Maintenance.
3 Click Administrative Tools.
4 Double-click Memory Diagnostics Tool, then follow
the on-screen instructions.
You see a “Not enough memory” error message
• Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in
the My Computer window
• Reboot your notebook.
Help
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Type the keyword memory error
in the Search Help box, then press E
NTER.