Owner's Manual

www.gateway.com
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Modem (cable or DSL)
The modem does not connect
• Make sure that the modem cable is plugged into the
Ethernet network jack and not the optional modem jack.
For the location of your network jack, see “Left” on
page 7.
• See the documentation that came with your modem for
additional troubleshooting information.
Mouse
See also “Touchpad” on page 82.
The external mouse does not work
• Make sure that the mouse cable is plugged in correctly.
• Shut down and restart your notebook.
• Remove all extension cables and switch boxes.
• Try a mouse you know is working to make sure that the
mouse port works.
The external mouse works erratically
• Clean the mouse.
• Some mouse pad patterns “confuse” optical mice. Try the
mouse on a different surface.
Networks (wired)
You cannot see the other computers on your wired Ethernet
network
• Make sure that your Ethernet cable is plugged into the
Ethernet jack on your notebook. Make sure that the
other end is plugged into a router. For the location of
your network jack, see “Left” on page 7.
• Make sure that all computers are plugged into a
powered electrical outlet and turned on.
Help
For more information about network troubleshooting, click Start, then
click Help and Support. Type the keyword network troubleshooting in the
Search Help box, then press E
NTER.