NOTEBOOK REFERENCEGUIDE ®
Contents Chapter 1: About This Reference . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing your online User Guide . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Contacting Gateway Customer Care . . . . . . . . . . . . . . . . . . . 2 Gateway model and serial number . . . . . . . . . . . . . . . . . . . .
Contents Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . Using the optional fingerprint reader . . . . . . . . . . . . . . . . . . . Running the TouchStrip Tutorial . . . . . . . . . . . . . . . . . . . . . Enrolling your fingerprints . . . . . . . . . . . . . . . . . . . . . . . . . Using the Fingerprint Control Center . . . . . . . . . . . . . . . . Using the password bank . . . . . . .
www.gateway.com Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Maximizing battery performance . . . . . . . . . . . . . . . . . . . .73 Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . 74 Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Chapter 9: Troubleshooting . . . . . . . . . . . . . . 115 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gateway.com Appendix A: Legal Information. . . . . . . . . . . 143 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents vi
CHAPTER1 About This Reference • • • • • About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information 1
CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive.
www.gateway.com Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. For more information For more information about your notebook, visit Gateway’s Support page at www.gateway.com or the Web address shown on your notebook’s label. The Support page also has links to additional Gateway documentation and detailed specifications.
CHAPTER 1: About This Reference 4
CHAPTER2 Checking Out Your Notebook • • • • • • • Front Left Right Back Bottom Keyboard area LCD panel 5
CHAPTER 2: Checking Out Your Notebook Front Battery charge indicator Power indicator Microphone jack Headphone jack Component Icon Description Headphone jack Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. Microphone jack Plug a microphone into this jack. Power indicator ■ ■ ■ Battery charge indicator 6 LED on - Notebook is on. LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
www.gateway.com Left Ethernet jack HDMI out jack (optional) Component USB ports Icon Memory card reader Ventilation fan Wireless network switch Express Card slot Description Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network jack. For more information, see “Connecting to a broadband modem or network” on page 22.
CHAPTER 2: Checking Out Your Notebook Component Icon Description Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
www.gateway.com Right USB port DVD drive Component Icon Description DVD drive Insert CDs or DVDs into this drive. For more information, see “Using the DVD drive” on page 56. To determine the type of drive in your notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 56. USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port.
CHAPTER 2: Checking Out Your Notebook Back Power connector Modem jack Kensington lock slot (optional) Monitor port Component Icon Description Modem jack (optional) Plug a dial-up modem cable into this optional jack. For more information, see “Connecting the optional dial-up modem” on page 23. Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. Monitor port Plug an analog VGA monitor or projector into this port.
www.gateway.com Bottom Battery Battery lock Battery latch Memory bay Hard drive bay Component Icon Customer care label Description Battery latch Slide to release the battery. For more information, see “Changing batteries” on page 71. Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery. For more information, see “Changing batteries” on page 71. Memory bay Memory modules are located in this bay.
CHAPTER 2: Checking Out Your Notebook Keyboard area Keyboard area for select models Speaker Speaker Multimedia panel (optional) Power button Keyboard Status indicators Fingerprint reader (optional) Component Icon Touchpad Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see “Using the keyboard” on page 29. Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.
www.gateway.com Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 40. Fingerprint reader (optional) Provides enhanced security. For more information, see “Using the optional fingerprint reader” on page 34. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Using the status indicators” on page 27.
CHAPTER 2: Checking Out Your Notebook Component Icon Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see “Using the keyboard” on page 29. Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. For more information on configuring the power button mode, see “Changing advanced settings” on page 78. Speakers Provide audio output when headphones or amplified speakers are not plugged in.
www.gateway.com LCD panel Microphone (optional) Webcam (optional) Webcam status indicator (optional) Component Icon Description Microphone (optional) Use to talk through when making Voice over Internet Protocol (VoIP) calls. Important: The optional microphone is only available when purchased with the optional webcam. Webcam (optional) Use to let others see who they are communicating with when making VoIP calls. For more information, see “Using the optional webcam” on page 45.
CHAPTER 2: Checking Out Your Notebook 16
CHAPTER3 Setting Up and Getting Started • Working safely and comfortably • Connecting the AC adapter • Connecting to a broadband modem or network • Connecting the optional dial-up modem • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the optional fingerprint reader • Using the EZ Pad touchpad • Using the optional multimedia panel • Using the optional webcam • Adjusting the brightness • Adjusting the volume
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight. • Place your feet flat on the floor or on a footrest. • Although notebooks are sometimes called “laptops,” do not use your notebook while it rests on your unprotected lap.
www.gateway.com Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. • Select a flat surface for your computer desk. • Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad.
CHAPTER 3: Setting Up and Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside.
www.gateway.com 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 6 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the following steps until it turns on: • Unplug the adapter from your notebook, then plug • • it back in. Press FN+F1 to toggle the status lights on and off.
CHAPTER 3: Setting Up and Getting Started notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack.
www.gateway.com Connecting the optional dial-up modem Your notebook may have a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection. To connect the optional modem: 1 Insert one end of the modem cable into the modem jack on your notebook.
CHAPTER 3: Setting Up and Getting Started Starting your notebook Warning Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface. To start your notebook: 1 Lift the LCD panel. 2 Press the power button located above the keyboard.
www.gateway.com 4 Attach and turn on any peripheral devices, such as printers, scanners, and speakers. Tip For more information about connecting peripheral devices, see “Installing a printer or other peripheral device” on page 62. Tip See the documentation that came with each device for its setup instructions. 5 To open the main menu, click (Start). From that menu, you can run programs and search for files.
CHAPTER 3: Setting Up and Getting Started To put your notebook to sleep: • Click (Start), then click (power). The notebook saves your session and partially shuts down to save power. -ORPress FN+F3. Tip You can change the Sleep mode from the standard Sleep mode (default) to Hybrid Sleep. For more information about Sleep mode, see “Changing power modes” on page 75. To put your notebook into hibernation: • Click (Start), click the arrow next to the lock icon, then click Hibernate.
www.gateway.com 5 Click X in the top-right corner of the Windows Task Manager dialog box. To restart your notebook: • Click (Start), click the arrow next to the lock icon, then click Restart. The notebook turns off, then turns on again. Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1. Press and hold the power button for about five seconds, then release it. 2. Unplug the power cord and remove the battery for more than 10 seconds.
CHAPTER 3: Setting Up and Getting Started Indicator Icon Wireless network Description ■ ■ Caps lock ■ A Num lock ■ 1 DVD drive ■ ■ ■ ■ Hard drive ■ ■ 28 LED on - Optional wireless IEEE 802.11 radio is turned on. LED off - Optional wireless IEEE 802.11 radio is turned off. LED on - Caps lock is turned on. LED off - Caps lock is turned off. LED on - Numeric keypad is turned on. LED off - Numeric keypad is turned off. LED on - Drive is in use. LED off - Drive is not in use.
www.gateway.com Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Function keys/ System keys Navigation keys Numeric keypad Windows key FN key Application key Arrow keys Tip You can attach an external keyboard to the notebook using a USB port.
CHAPTER 3: Setting Up and Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type 30 Icon Description Numeric keypad Use these keys to type numbers when the numeric keypad is turned on. Press FN+ 1 to turn on the numeric keypad. Function keys Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help.
www.gateway.com System key combinations When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key. Press and hold FN, then press this system key... To... Toggle the status indicators on or off. For more information, see “Using the status indicators” on page 27. Turn the optional IEEE 802.11 wireless network radio on or off. For more information, see “Wireless Ethernet Networking” in your online User Guide.
CHAPTER 3: Setting Up and Getting Started Press and hold FN, then press this system key... 6 F8 -+ To... Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication.
www.gateway.com Press and hold FN, then press this system key... To... Increase the brightness of the display. Decrease the brightness of the display. Increase volume. For more information, see “Adjusting the volume” on page 49. Decrease volume. For more information, see “Adjusting the volume” on page 49. Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 49.
CHAPTER 3: Setting Up and Getting Started Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons.
www.gateway.com Enrolling your fingerprints Before you can use the features of the fingerprint reader, you must enroll your fingerprints so your notebook can identify you. To enroll your fingerprints: 1 Click (Start), All Programs, Protector Suite QL, then click User Enrollment. The Welcome screen opens. 2 Click Next. The Finish screen opens. 3 Select one of the following options, then click Next.
CHAPTER 3: Setting Up and Getting Started 4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click Next. The TouchStrip Tutorial runs. After you have completed the tutorial, the Enrollment screen appears. -ORIf you do not want to run the TouchStrip Tutorial, click to uncheck the Run interactive tutorial check box, then click Next. The Enrollment screen appears. 5 Click the button above the finger you are enrolling.
www.gateway.com 6 Swipe your finger. A sample will be created and is indicated by a fingerprint icon in one of the circles. 7 Repeat step 6 two more times, then click Next. The Advanced Security screen appears. 8 Type a password in the Backup password box, type the same password in the Retype password box, then click Next. 9 Click Finish. Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used.
CHAPTER 3: Setting Up and Getting Started To use the Fingerprint Control Center: 1 Click (Start), All Programs, Protector Suite QL, then click Control Center. The Fingerprint Control Center opens. 2 If you are logged into the notebook with administrator privileges, click Elevate administrative privileges for user so you can make changes to the settings. 3 Click the yellow arrow in front of an option, then click the option or setting you want to change.
www.gateway.com 3 Swipe your already enrolled finger over the sensor. The fingerprint reader menu opens. 4 Click Register. 5 Click on the dialog box or Web site sign in box. To log on to a registered Web site: 1 Swipe your already enrolled finger over the sensor. The fingerprint reader menu opens. 2 Click Registered Sites, then click the Web site you want to log onto. 3 Your Internet browser opens and automatically logs you onto the Web site.
CHAPTER 3: Setting Up and Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Scroll zone Touchpad Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.
www.gateway.com You can use the EZ-Pad left and right buttons below the touchpad to select objects. Tip You can attach a mouse to the notebook using a USB port. You do not need to shut down the notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse, touchpad, or pointing device settings” in your online User Guide.
CHAPTER 3: Setting Up and Getting Started To... Do this... Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen.
www.gateway.com Using the optional multimedia panel Multimedia panel for select models Capacitive volume control Windows Hotstart Mute sound Instant On Audio Skip ahead Instant On Video Skip back Play/Pause Stop Button Description Windows Hotstart—Turns on the notebook (if turned off) and opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic).
CHAPTER 3: Setting Up and Getting Started Button Description Mutes the sound. Press again to restore the sound. For more information, see “Adjusting the volume” on page 49. Capacitive volume control—Swipe your finger on the volume sensor strip to change the volume. To increase volume, move from the – towards the +. To decrease volume, move from the + towards the –. Tip: ■ You can start swiping at any point on the strip. ■ The duration of the swipe determines the amount of the change.
www.gateway.com Button Description Skips ahead one CD track or DVD chapter. Mutes the sound. Press again to restore the sound. For more information, see “Adjusting the volume” on page 49. Volume control—Swipe your finger on the volume sensor strip to change the volume. To increase volume, move from the – towards the + or hold your finger on the +. To decrease volume, move from the + towards the – or hold your finger on the –. Tip: ■ You can start swiping at any point on the strip.
CHAPTER 3: Setting Up and Getting Started To use the webcam: 1 Click (Start), All Programs, Camera Assistant Software, then click Camera Assistant Software. The Camera Assistant Toolbar opens. -ORRight-click (Camera assistant software) on the taskbar, then click Show Toolbar. The Camera Assistant Toolbar opens. Button Icon Description Start camera Turns on the camera and opens the preview screen. Effects Adds a decoration or border to your picture.
www.gateway.com 2 Click (Start camera). The Camera Assistant opens. 3 Click one of the following: Button Icon Description Snapshot Take a picture of what is currently in the preview screen. Video recording Create a video recording. Audio recording Create an audio recording. Functions Change a setting or access online help. Resolution Change the size of the picture. Mute Turn audio capture on or off. Effects Add a decoration or border to your picture.
CHAPTER 3: Setting Up and Getting Started Tip For more information about using the webcam, click in the Camera Assistant Toolbar or click (Functions), then click Help in the Camera Assistant. Tip For more information about using the webcam while using an Internet chat service, see the help for that service. Adjusting the brightness To adjust screen brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see “System key combinations” on page 31.
www.gateway.com Adjusting the volume You can use the volume control to adjust the overall volume of your notebook. To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 31. -ORUse the mute button and capacitive volume control on the optional multimedia panel.
CHAPTER 3: Setting Up and Getting Started 3 To mute the volume, click (Mute). To restore volume, click it again. 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds). 5 Click X in the top-right corner of the window to close it.
www.gateway.com Turning your wireless radio on or off Your Gateway notebook may have a factory-installed wireless radio. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.
CHAPTER 3: Setting Up and Getting Started 2 If the wireless IEEE 802.11 radio does not turn on automatically, press FN + F2. The wireless status indicator turns on. For the location of the wireless status indicator, see “Using the status indicators” on page 27. -ORClick (Start), All Programs, Accessories, then click Windows Mobility Center. When the Windows Mobility Center window opens, click Turn wireless on. To turn the wireless IEEE 802.11 radio off: • Press FN + F2.
www.gateway.com Bluetooth radio Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse. To turn the Bluetooth radio on: 1 Enable the Bluetooth radio by sliding the wireless network switch to the ON position. For the location of the wireless network switch, see “Left” on page 7. 2 If the Bluetooth radio does not turn on automatically, press FN + F6.
CHAPTER 3: Setting Up and Getting Started Disabling the Bluetooth radio You should disable the Bluetooth radio while traveling by airplane to prevent it from being accidently turned on while in flight. To disable the Bluetooth radio: • Slide the wireless network switch to the OFF position to disable both IEEE 802.11 and Bluetooth. For the location of the wireless network switch, see“Left” on page 7.
CHAPTER4 Using Drives and Accessories • • • • • Using the DVD drive Using the memory card reader Adding and removing an Express Card Installing a printer or other peripheral device Viewing the display on a projector, monitor, or television 55
CHAPTER 4: Using Drives and Accessories Using the DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... ROM/R/RW 56 This is your drive type... Use your drive for... DVD drive Installing programs, playing audio CDs, playing DVDs, and accessing data.
www.gateway.com Using a DVD drive Important Prerecorded DVD discs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a prerecorded DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4.
CHAPTER 4: Using Drives and Accessories To remove a CD or DVD: 1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely open. 2 Carefully lift on the edges of the disc until it snaps off of the spindle. 3 Push the tray in until it is closed. Tip Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole.
www.gateway.com To remove a CD or DVD: • Press the eject button on the DVD drive. The drive mechanism pushes the CD or DVD out of the notebook. Tip Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook.
CHAPTER 4: Using Drives and Accessories Inserting a memory card To insert a memory card: • Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook. Using a memory card To access a file on a memory card: 1 Click (Start), then click Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name.
www.gateway.com Adding and removing an Express Card Your notebook has an Express Card slot. This slot accepts one Type 54 Express Card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert an Express Card while your notebook is running. If your Express Card does not work after hot-swapping, see the Express Card manufacturer’s documentation for further information.
CHAPTER 4: Using Drives and Accessories Installing a printer or other peripheral device Your notebook has one or more of the following ports: Universal Serial Bus (USB) and HDMI (digital audio/video). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook. Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions.
www.gateway.com To connect your USB device to your notebook: 1 Connect one end of the USB cable to your device. 2 Connect the other end of the cable to a USB port on your notebook. Viewing the display on a projector, monitor, or television You can use your notebook for giving presentations by connecting an external monitor, projector, or television to your monitor (VGA) or optional HDMI port. Your notebook supports simultaneous LCD and external display.
CHAPTER 4: Using Drives and Accessories 3 Plug the other end of the VGA cable into the monitor port on your notebook. -ORPlug the other end of the HDMI cable into the optional HDMI port on your notebook. 4 Turn on your notebook. 5 Plug the projector’s, monitor’s, or television’s power cord into an AC power source and turn it on. Windows recognizes the new hardware and the New Display Detected dialog box opens. 6 Select the options for the projector, monitor, or television, then click OK.
www.gateway.com 7 Press FN+F4 to switch between viewing the display on the LCD panel, viewing the display on the projector, monitor, or television, and viewing the display on both the LCD panel and the projector, monitor, or television. Important If a monitor, projector, or television is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Sleep mode.
CHAPTER 4: Using Drives and Accessories 3 Click monitor 2. 4 Adjust properties such as Resolution or Colors if necessary. 5 To use the monitor, projector, or television as a “mirror” (duplicate) of the notebook display (both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor.
www.gateway.com 2 Click (Change presentation settings). The Presentation Settings dialog box opens. 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary. 4 Click OK. 5 Click Turn on to turn on the presentation settings. When you are finished giving the presentation, click Turn off to return to your standard notebook settings.
CHAPTER 4: Using Drives and Accessories 68
CHAPTER5 Managing Power • • • • • Monitoring the battery charge Recharging the battery Recalibrating the battery Extending battery life Changing notebook power settings 69
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power. Closely monitor the battery charge.
www.gateway.com Changing batteries Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children.
CHAPTER 5: Managing Power 7 Turn your notebook over. 8 Open the LCD panel. Recalibrating the battery Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. If your notebook unexpectedly goes into Sleep mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge.
www.gateway.com 3 Completely discharge the battery. 4 After the battery is completely drained, reconnect your notebook to AC power. 5 Charge the battery completely until the battery status indicator turns blue. Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see “Gateway contact information” on page 2.
CHAPTER 5: Managing Power • Select the Power saver power plan to get maximum power savings. Tip For more information about using power plans, see “Changing notebook power settings” on page 76. • Close the LCD panel to turn off the display while you are • • • • • • • • not using your notebook. The display stays off until you open the panel again. Use Hibernate mode for maximum power savings while your notebook is not in use. Use the notebook touchpad instead of an external mouse.
www.gateway.com Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: • Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off. • Hibernate - (also called save to disk) writes all current • memory (RAM) information to the hard drive, then turns your notebook completely off.
CHAPTER 5: Managing Power When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off. If your notebook is... ...and you want to... ...then On Enter Sleep or Hybrid Sleep mode Press FN+F3. On Enter Hibernate mode Click (Start), click the arrow next to the lock icon, then click Hibernate. In Sleep, Hybrid Sleep, or Hibernate mode Exit Sleep, Hybrid Sleep, or Hibernate mode Press the power button.
www.gateway.com • High performance - This power plan sacrifices battery life in order to gain performance. Use this plan if you need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power plans. To change the power plan: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window opens.
CHAPTER 5: Managing Power Changing advanced settings Advanced power settings let you assign different power saving modes to the power button and Sleep system key. You can also select which power saving mode is activated when you close the LCD panel. To change advanced power management settings: (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 1 Click 2 Click (Change power settings). The Select a power plan window opens.
www.gateway.com 3 Click the + in front of Sleep, then click the + in front of Allow hybrid sleep. 4 Change the values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the Search Help box, then press ENTER.
CHAPTER 5: Managing Power 80
CHAPTER6 Traveling with Your Notebook • • • • • • • • Packing your notebook Traveling by air Dial-up modem Radio frequency wireless connections Files Security Power Additional tips 81
CHAPTER 6: Traveling with Your Notebook Packing your notebook • Remove all discs, express cards, peripheral devices, and • • cables. Remember to pack those you will need while traveling. Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage. Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks.
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see “Legal Information” on page 143 for general wireless regulatory guidelines. • Every country has different restrictions on the use of • wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.
CHAPTER 6: Traveling with Your Notebook Security • Get a locking cable for your notebook so you can attach • • • a cable lock and leave your notebook in your hotel room while you are away. Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the X-ray machine in security checkpoints.
www.gateway.com 5 Highlight Enabled, then press ENTER. 6 Open the Exit menu, highlight Exit Saving Changes, then press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in step 3. • Review the information in “Protecting your notebook” in your online User Guide. Power • Take your AC power adapter to recharge the battery. If • • you are traveling internationally, take power plug adapters. Take a portable surge protector to protect your notebook from power surges.
CHAPTER 6: Traveling with Your Notebook • Consult your insurance company and credit card • company to learn about emergency travel assistance if your notebook is lost or damaged. Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center.
CHAPTER7 Maintaining Your Notebook • • • • • Caring for your notebook Cleaning your notebook Maintaining the battery Cleaning CDs or DVDs Recovering your system 87
CHAPTER 7: Maintaining Your Notebook Caring for your notebook To extend the life of your notebook: • Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives.
www.gateway.com • Cotton swabs • A DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery. Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components.
CHAPTER 7: Maintaining Your Notebook Maintaining the battery The life span of a notebook battery is about 1.5 to 3 years, under normal conditions. As the battery begins to die, you will have to recharge the battery more frequently because it cannot hold a full charge. Do not expose the battery to high heat or freezing temperatures. Hot batteries discharge very quickly, and cold ones cannot create as much power. Short battery life is more likely to be caused by heat than by charge/discharge patterns.
www.gateway.com Consider removing the battery from your notebook when running on fixed power. However, remember that when you have removed the battery from your notebook while using it with an electrical outlet, the automatic battery charger no longer keeps the battery charged. Caution When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it has a full charge. This reduces the life of the battery.
CHAPTER 7: Maintaining Your Notebook • If only one or two items of software or hardware have • • stopped working correctly, the problem may be solved by re-installing the software or the hardware drivers. To recover software and drivers that were pre-installed at the factory, see “Recovering pre-installed software and drivers” on page 92. For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or support Web site.
www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you need to recover your pre-installed software and drivers using a set of software and driver recovery discs. Because these discs do not come with your notebook, you should create your own set.
CHAPTER 7: Maintaining Your Notebook 4 Insert a blank, recordable disc into the recordable disc drive, then click Next. If an AutoPlay dialog box opens, click the x in the upper-right corner to close it. A dialog box opens that tells you the number of blank discs you need to create a full set of recovery discs. 5 If you have enough blank discs of the specified type, click I have enough discs, then click Next. If you do not have enough discs, choose a different disc type, or click Cancel.
www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens.
CHAPTER 7: Maintaining Your Notebook 2 To recover software that was pre-installed, click Programs, then click Application recovery. - OR To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then click Next.
www.gateway.com Recovering pre-installed software and drivers using recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. If a recovery disc does not offer the software or driver you need to recover, try another disc. To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into the CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe.
CHAPTER 7: Maintaining Your Notebook 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc.
www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes “snapshots” of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. You can also create a restore point manually.
CHAPTER 7: Maintaining Your Notebook 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. 3 Click the restore point you want, click Next, then click Finish. A confirmation message box appears. 4 Click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your notebook.
www.gateway.com Manually creating a restore point To manually create a restore point: (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 1 Click 2 On the left side of the window, click Create a restore point or change settings, then click Next. The System Properties dialog box opens to the System Protection tab. 3 Click Create. The Create a restore point dialog box opens.
CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook’s problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any pre-installed software and device drivers. If you can access important files on your hard drive, back them up now.
www.gateway.com 8 To perform a recovery with data backup (recommended), click Recovery with automatic data backup, then click Next. Important Before your hard drive is recovered, your personal files will be automatically backed up to c:\backup. - OR To perform a full factory recovery without data backup, click Full factory recovery, then click Next. Caution Continuing with the full factory recovery will delete everything on your hard drive.
CHAPTER 7: Maintaining Your Notebook 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your notebook’s pre-installed software and device drivers. For instructions, see “Recovering pre-installed software and drivers using recovery discs” on page 97.
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 105
CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. Important Before installing or replacing components, you should read and understand the information in this section.
www.gateway.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any slot. Memory bay To add or replace memory modules: 1 Follow the guidelines under “Preventing static electricity discharge” on page 106.
CHAPTER 8: Upgrading Your Notebook 6 Loosen the memory bay cover screw (this screw cannot be removed). Screw 7 Lift the memory bay cover, then remove it.
www.gateway.com 8 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.
CHAPTER 8: Upgrading Your Notebook 9 Pull the memory module out of the slot. 10 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. 11 Replace the memory bay cover, then tighten the cover screw. 12 Insert the battery, then turn your notebook over.
www.gateway.com Replacing the hard drive kit Tools You need a small Phillips screwdriver and the Windows Vista DVD to replace the hard drive kit. If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive bay To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more information, see “Recovering pre-installed software and drivers” on page 92.
CHAPTER 8: Upgrading Your Notebook 7 Turn your notebook over so the bottom is facing up, then remove the battery. For more information, see “Changing batteries” on page 71. 8 Loosen the three hard drive bay cover screws (these screws cannot be removed). Screw Screw Screw 9 Lift the hard drive bay cover, then remove it. 10 Remove the two screws connecting the hard drive to the notebook.
www.gateway.com 11 Using the plastic tab, slide the old hard drive, then remove it. 12 If your new hard drive already includes the hard drive bracket, go to step 17. -ORIf you need to move the hard drive bracket from your old hard drive to your new hard drive, go to step 13. 13 Remove the four screws that secure the hard drive to the hard drive bracket.
CHAPTER 8: Upgrading Your Notebook 14 Remove the bracket from the old drive. 15 Place the new drive, label side up, onto the bracket so the screw holes line up. 16 Replace the screws that secure the bracket to the drive. 17 Slide the new hard drive kit into your notebook, then replace the screws that secure the hard drive kit to the notebook. 18 Replace the hard drive bay cover, then tighten the cover screws. 19 Insert the battery, then turn your notebook over.
CHAPTER9 Troubleshooting • • • • Safety guidelines First steps Troubleshooting Telephone support 115
CHAPTER 9: Troubleshooting Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. Tip For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 106.
www.gateway.com • If the notebook will not turn on, try turning it on with • the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down • • the exact message.
CHAPTER 9: Troubleshooting You see an “Access Denied” or “Write protect” error message • Move the write-protection tab in the upper-right corner of the diskette down (unprotected). • The diskette may be full. Delete unnecessary files on the diskette and try again. • Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. • Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.
www.gateway.com The text on the display is dim or difficult to read • Adjust the brightness using the system keys or Windows Mobility Center. For more information about adjusting the brightness, see “Adjusting the brightness” on page 48. • Change the display settings. For instructions on changing the display settings, see “Changing screen settings” in your online User Guide.
CHAPTER 9: Troubleshooting • Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary • memory problems. Shut down and restart your notebook. Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 91. An audio CD does not produce sound • Make sure that the CD label is facing up, then try again. • Some music CDs have copy protection software.
www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is not transmitted through a monitor jack. If you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. You cannot eject a CD or DVD • Your notebook must be turned on to remove CDs and DVDs.
CHAPTER 9: Troubleshooting Fingerprint reader The fingerprint reader does not recognize your fingerprint • Make sure that you are using the correct method for swiping your finger. For more information, see “Running the TouchStrip Tutorial” on page 34. • Make sure that you are using a finger that you have enrolled. For more information, see “Enrolling your fingerprints” on page 35.
www.gateway.com • Make sure that the hard drive is installed correctly. • Remove it, firmly reinsert it, then restart your notebook. For more information about removing your hard drive, see “Replacing the hard drive kit” on page 111. If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.
CHAPTER 9: Troubleshooting Connecting to a Web site takes too long Many factors can affect Internet performance: • The condition of the telephone lines in your residence or at your local telephone service • The condition of the Internet computers to which you connect and the number of users accessing those computers • The complexity of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook People are send
www.gateway.com • Try a keyboard that you know works to make sure that the keyboard port works. • If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. Media Center This section only covers problems relating to Media Center mode.
CHAPTER 9: Troubleshooting • Type of connection used—You can connect the notebook video output to a TV. However, the connection type has an affect on the video quality. The notebook has two video outputs: • HDMI—If your TV includes an HDMI port, connect the HDMI cable from the notebook’s HDMI Out port to the TV’s HDMI In port. HDMI display quality is usually superior for TV images. HDMI also transmits audio to your television. Many older TVs do not have an HDMI port.
www.gateway.com • text look readable. Some small display devices do not make colorful motion video look its best. Generally, video will look better on a larger display device. Age of the TV—Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The video display will likely be better on a newer model TV. • Type of TV (interlaced or progressive scan) Many CRT (tube) TVs use interlaced video.
CHAPTER 9: Troubleshooting You want to know whether you can play recorded videos on other computers • Yes, you can. A DVR-MS file recorded to DVD can be replayed on another computer with Media Center or on a computer without Media Center provided that it has a DVD player and DVD decoder software (such as PowerDVD). The computer without Media Center must also have Windows Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update.
www.gateway.com Memory card reader Drive letter for the memory card slot does not appear in the My Computer window • Reboot your notebook. Modem (cable or DSL) The modem does not connect • Make sure that the modem cable is plugged into the Ethernet network jack and not the optional modem jack. For the location of your network jack, see “Left” on page 7. • See the documentation that came with your modem for additional troubleshooting information.
CHAPTER 9: Troubleshooting To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click the Phone and Modem Options. The Phone and Modem Options dialog box opens. 4 Click the Dialing Rules tab. 5 Click the location from which you are dialing, then click Edit. The Edit Location dialog box opens. 6 Make sure that all settings are correct.
www.gateway.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting information under “Internet” on page 123. Your 56K modem does not connect at 56K • Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K.
CHAPTER 9: Troubleshooting 4 Click Phone and Modem Options. The Phone and Modem Options dialog box opens. 5 Click the Modems tab. 6 Click your modem, then click Properties. The Modem Properties dialog box opens. 7 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics.
www.gateway.com The external mouse does not work • Make sure that the mouse cable is plugged in correctly. • Shut down and restart your notebook. • Remove all extension cables and switch boxes. • Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically • Clean the mouse. • Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.
CHAPTER 9: Troubleshooting Your wired Ethernet network is running slower than you expect • If your Ethernet network is running slower than you expect, check the speed of each Ethernet component. For best results, all Ethernet components should be standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100 Mbps), or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed.
www.gateway.com Networks (wireless) You turned wireless networking on, but it takes a while to connect • When wireless networking is turned on, it automatically scans for available connections. The scan can take approximately 30 seconds to complete. Your connection on the network seems intermittent or your wireless network is running slower than you expect • The speed of a wireless network is related to signal strength.
CHAPTER 9: Troubleshooting You are in a wireless network, but no available networks are listed in the Connect to a network dialog box • If the network you are attempting to access does not broadcast its SSID, you need to request the SSID from the administrator and add that network’s information into the wireless utility. • You may want to try entering ANY as the SSID, which will make the computer try to auto-detect the network.
www.gateway.com Passwords Your notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions.
CHAPTER 9: Troubleshooting Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooting in the Search Help box, then press ENTER. The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source.
www.gateway.com 4 If the printer status is Offline, right-click the name of the printer you want to use, then click Use Printer Online to set the printer to work online. • Wait until files have been printed before sending additional files to the printer. • If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.
CHAPTER 9: Troubleshooting Touchpad Touchpad is not working • Make sure the touchpad is turned on. For more information, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to adjust the touchpad settings, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide.
www.gateway.com • If a peripheral device, such as a keyboard or mouse, does • not appear to work, make sure that all cables are plugged in securely. If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
CHAPTER 9: Troubleshooting 142
APPENDIXA Legal Information • • • • Important safety information Regulatory compliance statements Environmental information Notices 143
APPENDIX A: Legal Information Important safety information Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No.
www.gateway.com • Unplug the notebook from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the notebook. • The notebook does not operate properly when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway.
APPENDIX A: Legal Information Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements.
www.gateway.com The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.
APPENDIX A: Legal Information California Proposition 65 Warning Warning This product contains chemicals known to the State of California to cause cancer, birth defects, and/or other reproductive harm. For additional information regarding this product warning, go to www.gateway.com/prop65. Mercury Warning Hg Warning THE LAMP IN THIS DISPLAY CONTAINS MERCURY. DISPOSE ACCORDING TO LOCAL, STATE, AND FEDERAL LAW.
www.gateway.com Canada Industry Canada (IC) Intentional emitter per RSS 210 Caution To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.
APPENDIX A: Legal Information Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly.
www.gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
APPENDIX A: Legal Information Notices Copyright © 2008 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC adapter connecting 20 connector 10 international adapters 74 accessories safety precautions 145 acoustic handset coupler 82 application key 30 arrow keys 30 audio adjusting volume 33, 49 back button 32, 43, 44 headphone jack 6 microphone jack 6 muting 33, 44, 45, 49 next button 32, 43, 45 pause button 32, 43, 44 play button 32, 43, 44 stop button 32, 43, 44 troubleshooting 139 volume down button 33 volume up button 33 audio CD cleaning 91 inserting 57, 58 automobile power adapter 74 installing 7
Index connecting 22 troubleshooting 129 camera See digital camera Camera Assistant 47 Camera Assistant Toolbar 46 Capacitive volume control 44, 45 Caps Lock indicator 28 cards Express Card slot 8 inserting Express Card 61 inserting memory card 60 memory card slot 7 memory cards supported 59 removing Express Card 61 removing memory card 60 slots 59, 61 troubleshooting Express Card 121 troubleshooting memory card 129 CD cleaning 91 controlling playback 32, 43, 44 eject button 57, 58 inserting 57, 58 manua
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Index Ethernet connecting wired 22 jack 7, 22 Express Card adding 61 inserting 61 installing 61 removing 61 slot 61 troubleshooting 121 external monitor 10, 31 EZ Pad touchpad See touchpad F fan 8 faxes troubleshooting 131 files opening 41 transferring 83 troubleshooting 121 fingerprint enrolling 35 fingerprint reader control center 37 locating 13, 14 password bank 38 troubleshooting 122 tutorial 34 using 34 Fn key 30, 31 folders opening 41 function keys 30 G Gateway contact information 2 model number 2
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Index adding external 63 color quality 66 port 10 screen resolution 66 troubleshooting external 140 using 31 using external 66 mouse connecting 41 troubleshooting 132 USB port 7, 9 moving pointer 41 screen objects 42 MP3 player memory cards 59 multimedia adjusting volume 49 using DVD drive 56 multimedia panel 12, 14, 43 mute button 33, 44, 45 muting sound 33, 44, 45, 49 N navigation keys 30 network troubleshooting 133, 135 network jack 7, 22 networking turning off Bluetooth 53 turning off wireless Ethern
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Index S SO-DIMM See memory safety software avoiding repetitive strain recovery discs 93, 97 19 re-installing 92 caring for notebook 88 sound general precautions 144 adjusting 33, 49 guidelines for controls 49 troubleshooting muting 33, 44, 45, 49 116 troubleshooting 139 posture 19 reducing eye strain 18 speakers setting up computer 19 built-in 12, 14 sitting at computer 19 jack 6 static electricity 106 SpeedStep technology 76 scanner Start camera button 46 installing 62 starting USB port 7, 9 notebook 24
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Index VGA port 10, 64 video HDMI out jack 7 monitor port 10 projector port 10 troubleshooting 140 VGA port 10 video camera connecting 63 volume adjusting 33, 49 adjusting modem 132 controls 49 muting 33, 44, 45, 49 system keys 33 troubleshooting 139 W waking up notebook 25 webcam 15, 45 Webcam status indicator 15 Windows key 30 Product Key Code 3 Windows Hotstart 43 Windows Media Player 43, 44 Windows System Restore 92 creating restore point 101 wired Ethernet troubleshooting 133 wireless Ethernet button
MAN AVALON HW REF GDE R1 5/08
