Quick Reference Guide

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• Make sure that the hard drive is installed correctly.
Remove it, firmly reinsert it, then restart your notebook.
For more information about removing your hard drive,
see “Replacing the hard drive kit” on page 107.
• If your notebook has been subjected to static electricity
or physical shock, you may need to reinstall the
operating system.
Internet
You cannot connect to the Internet
• If you are using a dial-up modem, make sure that the
modem cable is plugged into the optional modem jack
and not the Ethernet network jack. For the location of
your modem jack, see “Back” on page 10.
-OR-
If you are using a cable or DSL modem, make sure that
the modem cable is plugged into the Ethernet network
jack and not the optional modem jack. For the location
of your network jack, see “Left” on page 7.
• Make sure that you do not have a problem with your
modem. For more information, see “Modem (dial-up)” on
page 125.
• Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP
technical support for help.
You see an “Unable to locate host” message and are unable
to browse the Internet
• This problem can occur when you have typed a URL (Web
address) incorrectly, you have lost your Internet
connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error
message still appears, disconnect from the ISP
connection and close your browser, then reconnect and
open the browser. If you still get the error, your ISP may
be having technical difficulties.
Help
For more information about troubleshooting Internet
connections, click Start, then click Help and Support. Type the keyword
troubleshooting connections in the Search Help box, then press
E
NTER.