Owner's Manual
82
www.gateway.com
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
■ Make sure that nothing is resting on the keyboard.
■ Make sure that a key is not stuck. Press each key to loosen a key that
might be stuck, then restart your notebook.
You are pressing a letter key and a number appears on the screen
■ The numeric keypad is turned on. See “System key combinations”
on page 30 for instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■ Make sure that the memory modules are inserted correctly in the
memory bay slots. For more information, see “Adding or replacing
memory” on page 57.
■ Use a third-party diagnostic program to help determine if a memory
module is failing. For more information, see “Adding or replacing
memory” on page 57.
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letters for the memory card slots do not appear in the My
Computer window
■ Reboot your notebook.
Help and
Support
For more information about troubleshooting
memory errors, click Start, then click Help and
Support.
Type the keyword memory error in the Search
box , then click the arrow.