Quick Reference Guide

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You forgot your startup password
The password feature (which is set in the BIOS Setup utility)
is very secure, with no easy way to recover a forgotten
password. You must return your notebook for repair. Call
Gateway Customer Care for instructions.
PC Cards
You installed an PC Card and now your notebook is having
problems
• Make sure that you have correctly installed required
software for the PC Card. For more information, see
your PC Card’s documentation.
Pointing device
See “Touchpad or pointing device” on page 120.
Power
Your notebook is not working on AC power
• Make sure that your AC power adapter is connected
correctly to your notebook. For instructions on
connecting the AC power adapter, see “Connecting the
AC adapter” on page 16.
• If your notebook is plugged into a surge protector, make
sure that the surge protector is connected securely to
an electrical outlet, turned on, and working correctly.
To test the outlet, plug a working device, such as a lamp,
into the outlet and turn it on.
• Make sure that the AC power adapter cables are free
from cuts or damage. Replace any damaged cables.
Your notebook is not working on battery power
• Check the power management settings. For more
information about using power management settings,
see “Changing notebook power settings” on page 56.
• Make sure that the battery is installed correctly. For
instructions on inserting your battery, see “Changing
the battery” on page 51.
• Make sure that the battery is fully recharged. For more
information about recharging the battery, see
“Recharging the battery” on page 50.