USER GUIDE Gateway Computer
Contents Chapter 1: Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Thank you for purchasing our notebook! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents www.gateway.com Chapter 4: Using the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gateway.com Contents Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Creating and editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Transferring your video to your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Editing your video . . . .
Contents www.gateway.com Adding devices to your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Adding a desktop computer to your network . . . . . . . . . . . . . . . . . . . . . . 107 Adding a printer to your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Chapter 10: Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Installing and configuring Fax . . . . . . . . . . . . . . . . . .
www.gateway.com Contents Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Using the Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . . . . . . . . 139 Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Transferring Internet settings . . . . . . . . .
Contents www.gateway.com Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad or optional pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Video . . . . .
CHAPTER 1 Getting Help • Gateway Web site • Help and Support • BigFix • Online help 1
CHAPTER 1: Getting Help www.gateway.com Thank you for purchasing our notebook! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible.
www.gateway.com Gateway Web site Using Support The Support site is divided into seven major areas: ■ ■ ■ ■ ■ ■ ■ Support Home Product Support Downloads Customer Service Upgrade Center Resources Contact Us Support Home Click Support Home, then click Notebooks. To view support documents for your notebook, type your serial number in the Serial Number box, then click Submit.
CHAPTER 1: Getting Help www.gateway.com Help and Support Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens.
www.gateway.com Help and Support To view a list of your search results, click the results header for the type of results you want to view. To view a topic, click the topic name in the Search Results list. Getting help in Media Center If your notebook has Windows XP Media Center Edition, you can access online help or refer to the printed Windows XP Media Center Edition Guide. To access Media Center help: 1 In the Media Center window, move the mouse to activate the Media Center tool bar.
CHAPTER 1: Getting Help www.gateway.com BigFix Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix. To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix.
CHAPTER 2 Using Windows XP • About the Windows desktop • Identifying window items • Using Windows XP Tablet PC 2005 • Working with files and folders • Searching for files • Working with documents • Shortcuts 7
CHAPTER 2: Using Windows XP www.gateway.com About the Windows desktop Help and Support For more information about the Windows desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box, then click the arrow. After your notebook starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.
www.gateway.com About the Windows desktop Using the Start menu Help and Support For more information about the Windows Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the Search box, then click the arrow. You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu. To use the Start menu: 1 Click the Start button on the lower left of the Windows desktop.
CHAPTER 2: Using Windows XP www.gateway.com Identifying window items Help and Support For more information about windows, click Start, then click Help and Support. Type the keyword window in the Search box, then click the arrow. When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window.
www.gateway.com Using Windows XP Tablet PC 2005 Using Windows XP Tablet PC 2005 Your notebook may have Windows XP Tablet PC 2005 installed.
CHAPTER 2: Using Windows XP www.gateway.com Gestures A gesture is a shape you draw with your tablet PC pen to send a command to your tablet PC Input Panel. You can also use gestures to control the insertion point in the active program. When you use these gestures, you get the same result as pressing the corresponding key on a standard keyboard. ■ ■ ■ ■ ■ Open the Tablet Input Panel by waving the pen back and forth over the screen. Backspace by drawing a right-to-left line on the display surface.
www.gateway.com Using Windows XP Tablet PC 2005 Tablet Input Panel (TIP) Tap the Keyboard icon near the Start button to open the Tablet Input Panel (TIP). Use the TIP to enter data by hand, soft keyboard, or voice into a word processing program or a text-entry form. ■ Access the TIP keyboard and writing pad by tapping or clicking the tabs near the bottom of the window. Tools and Options Help ■ To set up speech options, tap or click the Tools and Options icon then tap or click Speech.
CHAPTER 2: Using Windows XP www.gateway.com Using speech recognition The tablet PC is designed to accept and interpret the human voice, both for dictation (speech recognition) and for keyboard-equivalent voice commands. ■ ■ ■ ■ Set up speech recognition through your tablet PC Input Panel’s Tools menu. Learn more about voice commands in the Accessibility section of the Help and Support Center. Use the built-in microphone or an external microphone.
www.gateway.com Working with files and folders To see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive. Creating folders Help and Support For more information about creating files and folders, click Start, then click Help and Support. Type the keyword creating files and folders in the Search box, then click the arrow. Folders are much like the folders in a file cabinet.
CHAPTER 2: Using Windows XP www.gateway.com Copying and moving files and folders Important The clipboard stores whatever you cut or copy until you cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard.
www.gateway.com Working with files and folders Deleting files and folders Help and Support For more information about deleting files and folders, click Start, then click Help and Support. Type the keyword deleting files and folders in the Search box, then click the arrow. When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied.
CHAPTER 2: Using Windows XP www.gateway.com Browsing for files and folders Help and Support For more information about browsing for files and folders, click Start, then click Help and Support. Type the keyword files and folders in the Search box, then click the arrow. A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on.
www.gateway.com Searching for files Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by: ■ ■ ■ ■ ■ ■ Name or part of a name Creation date Modification date File type Text contained in the file Time period in which it was created or modified You can also combine search criteria to refine searches.
CHAPTER 2: Using Windows XP www.gateway.com 3 Click Search. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Using advanced search options Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the: ■ ■ ■ 20 Date the file was created or modified. Size of the file.
www.gateway.com Working with documents Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document using Microsoft® WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel.
CHAPTER 2: Using Windows XP www.gateway.com Saving a document Help and Support For more information about saving documents, click Start, then click Help and Support. Type the keyword saving in the Search box, then click the arrow. After you create a document, you need to save it if you want to use it later. To save a document: 1 Click File, then click Save. The Save As dialog box opens.
www.gateway.com Working with documents Opening a document Help and Support For more information about opening documents, click Start, then click Help and Support. Type the keyword opening files in the Search box, then click the arrow. To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in. To open a document: 1 Start the program. 2 Click File, then click Open.
CHAPTER 2: Using Windows XP www.gateway.com Shortcuts Help and Support For more information about Windows keyboard shortcuts, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the Search box, then click the arrow. 24 The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation. To... Do this...
CHAPTER 3 Recovering Your System • System recovery options • Drivers and applications recovery • Recovering your system 25
CHAPTER 3: Recovering Your System www.gateway.com System recovery options Most computer problems can be solved by following the information in “Troubleshooting” on page 147 or at support.gateway.com. Problem-solving may also involve re-installing some or all of the notebook’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions.
www.gateway.com Drivers and applications recovery Creating drivers and applications recovery discs You can use drivers and applications recovery discs to restore device drivers or programs. You can create an unlimited number of drivers and applications recovery disc sets. Before you continue, make sure that your notebook has a recordable drive. If your notebook does not have a recordable drive, see “Copying drivers and applications recovery files to a network” on page 28.
CHAPTER 3: Recovering Your System Important Use a permanent marker to label each disc “Gateway Driver and Application Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on. www.gateway.com 7 Click OK. The program prepares the recovery files, then records the recovery files to the blank disc(s). 8 If a message tells you to insert another blank disc, remove the completed disc, then insert a blank disc.
www.gateway.com Drivers and applications recovery 2 Click Create ISO, then find the network location you want to save the driver and application recovery files to. 3 Click OK. The program prepares the recovery files, then copies them to the location you specified. 4 When you see the message “The Recovery ISO Image has been created successfully,” click OK. You are done. Tips & Tricks Store your recovery (ISO) images in a folder that indicates which computer the files are for.
CHAPTER 3: Recovering Your System www.gateway.com 4 Open the network location of the recovery files. 5 Double-click the file for the first disc. Your media burning software opens. 6 Follow the on-screen instructions of your media burning software to complete the burning of the recovery disc(s). Important Use a permanent marker to label each disc “Gateway Drivers and Applications Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
www.gateway.com Recovering your system Recovering specific files and software You can perform a partial recovery by recovering specific files, such as device drivers and most pre-installed software. If you need to recover software that did not come pre-installed on your system, you need to follow the software’s own instructions for installation. You can recover specific files using either the Start menu or a drivers and applications recovery disc that you have created.
CHAPTER 3: Recovering Your System www.gateway.com Recovering your system using Microsoft System Restore Before using Gateway System Recovery, you should try Microsoft System Restore to determine whether you can restore your system to a previous condition. Every time you install new device drivers or software, and every 24 hours (while your notebook is turned on), Microsoft System Restore takes a “snapshot” of your system settings and saves it as a restore point.
www.gateway.com Recovering your system 5 Click Next. The Confirm Restore Point Selection dialog box opens. 6 Make sure that you want to use the restore point you selected, and read all notices on the screen. 7 Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See “Recovering your system from the hard drive” on page 33 for instructions.
CHAPTER 3: Recovering Your System Caution www.gateway.com 4 Click a system recovery option: The Full System Restore option deletes all files on your hard drive except the restore files. Make sure that you back up all personal data files before continuing this process. ■ ■ Full System Restore (Destructive) reformats the hard drive and restores the system software as it was when you purchased your notebook. This process deletes your data files.
CHAPTER 4 Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail 35
CHAPTER 4: Using the Internet www.gateway.com Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your notebook to a telephone, DSL (Digital Subscriber Line), or cable television line and signing up with an Internet service provider (ISP).
www.gateway.com Setting up an Internet account Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this notebook, contact the ISP directly. Dial-up Internet connections are those using a telephone system to connect to the Internet.
CHAPTER 4: Using the Internet www.gateway.com To learn more about using the Web browser features, click Help in the menu bar. Link Web page Linked Web page Connecting to a Web site Tips & Tricks To protect your children from accessing objectionable Web sites, use the Parental Control feature in McAfee SecurityCenter which came with your notebook. Help and Support For general information about connecting to a Web site, click Start, then click Help and Support.
www.gateway.com Using e-mail Downloading files Caution To protect your notebook against viruses, make sure that you scan the files you download. For more information, see “Protecting your notebook from viruses” on page 133. Help and Support For general information about downloading files, click Start, then click Help and Support. Type the keyword downloading files in the Search box, then click the arrow. Downloading is the process of transferring files from a computer on the Internet to your notebook.
CHAPTER 4: Using the Internet www.gateway.com Sending e-mail Tips & Tricks Most e-mail programs let you attach files, such as photographs, to your e-mail. For more information, see the help for your e-mail program. To send e-mail using Outlook or Outlook Express: 1 Connect to your Internet service provider. 2 Click Start, then click E-Mail. Your default e-mail program opens. 3 Click New. 4 Type the e-mail address of the recipient you want to send e-mail to in the To box.
CHAPTER 5 Protecting your notebook • Hardware security • Data security • Security updates • Traveling securely 41
CHAPTER 5: Protecting your notebook www.gateway.com Hardware security You probably purchased your notebook so you can take it with you. Because it’s light-weight and compact, it’s easy to carry. But these features also make it easy for someone else to steal. You may be able to replace your notebook with a call to your insurance agent, but you cannot replace the information stored on your notebook. Kensington lock slot The first step in notebook security is preventing your notebook from being stolen.
www.gateway.com Data security Data security The second step in notebook security is keeping your data safe and secure. Trusted Platform Module (TPM) Tips & Tricks Use the TPM user guide or the program’s online help to get TPM up and running. Your notebook may be Trusted Platform Module (TPM) 1.2 hardware-ready. TPM is a component of your notebook that is better than commercially available software security. TPM uses a combination of hardware data encryption and password access.
CHAPTER 5: Protecting your notebook www.gateway.com When you set up a user account, you can also limit the programs that a user can install or run. Protecting your notebook from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your notebook to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
www.gateway.com Data security Your new Gateway notebook may have the McAfee SecurityCenter installed. The McAfee SecurityCenter includes the following components: ■ ■ ■ ■ McAfee VirusScan is an anti-virus subscription service. You can use VirusScan to protect your notebook from viruses, worms, Trojan horses, and hybrid attacks. McAfee Personal Firewall Plus blocks unwanted inbound and outbound Internet traffic to prevent hacker attacks.
CHAPTER 5: Protecting your notebook www.gateway.com Starting McAfee SecurityCenter To start McAfee SecurityCenter: ■ Click Start, All Programs, McAfee, then click McAfee Security Center. McAfee SecurityCenter opens. Scanning for and removing viruses To scan for viruses: 1 Start McAfee SecurityCenter. 2 Click virusscan.
www.gateway.com Data security 3 Click Scan My Computer for Viruses. 4 Click the location you want to scan, then select your scan options. 5 Click Scan. To remove a virus: 1 If McAfee SecurityCenter finds a virus, follow all on-screen instructions to remove the virus. 2 Turn off your notebook and leave it off for at least 30 seconds. 3 Turn on your notebook and rescan for the virus.
CHAPTER 5: Protecting your notebook www.gateway.com Using Windows XP Security Center Help and Support For more information about Windows XP Security Center, click Start, then click Help and Support. Type the keyword security center in the Search box, then click the arrow.
www.gateway.com Security updates Security updates To keep your notebook secure, you need to keep Windows XP and your notebook’s system software up to date. Windows Update Help and Support For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows update in the Search box, then click the arrow. If a hacker finds a way to bypass the security features built into Windows XP, Microsoft creates a high-priority Windows update to fix the problem.
CHAPTER 5: Protecting your notebook www.gateway.com To schedule automatic updates: 1 Click Start, Control Panel, then double-click Security Center. 2 Click Automatic Updates. The Automatic Updates dialog box opens. 3 Make your changes to the schedule settings, then click OK.
www.gateway.com Traveling securely BigFix Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix.
CHAPTER 5: Protecting your notebook 52 www.gateway.
CHAPTER 6 Connecting Devices • Installing a printer, scanner, digital camera, or other peripheral device • Viewing the display on a projector or monitor • Viewing the display on a television • Connecting a video camera to your notebook • Using an optional port replicator 53
CHAPTER 6: Connecting Devices www.gateway.com Installing a printer, scanner, digital camera, or other peripheral device Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. Tips & Tricks For the location of these ports on your notebook, see the poster or hardware guide. For the location of these ports on an optional port replicator, see the port replicator user guide.
www.gateway.com Viewing the display on a projector or monitor Viewing the display on a projector or monitor Important The dialog boxes shown in this section are for demonstrative purposes only and may not represent the screens on your notebook. Important Press FN+F4 to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor.
CHAPTER 6: Connecting Devices www.gateway.com Viewing the display on a television Important The TV out feature is available only on select Gateway notebooks. Important The dialog boxes shown in this section are for demonstrative purposes only and may not represent the screens on your notebook. Important To turn on external video by default, connect the television (or other external video device) before starting your notebook. Important Audio is not transmitted through an RCA or S-Video out jack.
www.gateway.com Viewing the display on a television 9 Click the Displays tab. Enable TV TV Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. You may need to turn your notebook off, then back on again. 10 Click the Enable TV button if it is not already enabled, then click Apply.
CHAPTER 6: Connecting Devices www.gateway.com Modifying television settings Important If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. To modify television settings: 1 On the Multiple Monitors Properties dialog box Displays tab, click TV. The TV Properties dialog box opens. 2 Modify the settings, then click OK.
www.gateway.com Using an optional port replicator Using an optional port replicator Important Port replicators are available only for select Gateway notebooks. Although you can attach devices directly to your notebook, a port replicator lets you make all of those connections at one time. When you travel with your notebook, you merely disconnect from the port replicator instead of unplugging all the devices.
CHAPTER 6: Connecting Devices 60 www.gateway.
CHAPTER 7 Using Multimedia • Adjusting the volume • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs • Advanced multimedia software features 61
CHAPTER 7: Using Multimedia www.gateway.com Adjusting the volume Help & Support For more information about adjusting the volume, click Start, then click Help and Support. Type the phrase adjusting volume in the Search box, then click the arrow. You can use the Windows volume controls to adjust the overall volume and the volume of specific sound devices in your notebook. To adjust the overall volume level from Windows: 1 Click Start, then click Control Panel. The Control Panel window opens.
www.gateway.com Adjusting the volume 3 Click the Volume tab. 4 Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 5 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it.
CHAPTER 7: Using Multimedia www.gateway.com Playing music and movies Playing WAV audio files Sound Recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. To play a WAV audio file Sound Recorder: 1 Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder. The Sound Recorder opens. Rewind Record Play Fast Forward Stop 2 Click File, then click Open. The Open dialog box opens.
www.gateway.com Playing music and movies Playing audio and video files Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using Windows Media Player, click Help. To play a file using Windows Media Player: 1 Click Start, All Programs, then click Windows Media Player. Windows Media Player opens. Video screen Play Stop Video file information 2 Click File, then click Open. The Open dialog box opens.
CHAPTER 7: Using Multimedia www.gateway.com Playing CDs or DVDs Important Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. Important To watch a DVD you must have a DVD drive in your notebook. If you do not have a DVD drive and would like to add an external drive, visit the Accessory Store at accessories.gateway.com. You can play CDs using Windows Media Player, and you can play DVDs using Windows Media Player and CyberLink PowerDVD.
www.gateway.com Playing music and movies 3 If a dialog box opens with a list of CD players or DVD players, click Windows Media Player. Windows Media Player opens. - OR If a dialog box does not open with a list of CD players or DVD players, click Start, All Programs, then click Windows Media Player. Windows Media Player opens. Play/pause Stop Volume Mute Previous Next 4 Click (play). If you do not hear sound or you want to change the volume, see “Adjusting the volume” on page 62.
CHAPTER 7: Using Multimedia www.gateway.com Playing a DVD using CyberLink PowerDVD To play a DVD using CyberLink PowerDVD: Help & Support For more information about playing DVDs using CyberLink PowerDVD, click Start, All Programs, CyberLink PowerDVD, then click PowerDVD Help. 1 Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up. 2 Click Start, All Programs, CyberLink PowerDVD, then click PowerDVD. The PowerDVD video screen and control panel open.
www.gateway.com Creating audio files and music libraries Creating audio files and music libraries Creating music files You can create several types of audio files for your listening enjoyment, including WAV, MP3, and WMA files. Recording WAV audio files Sound recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. For information about playing WAV files, see “Playing WAV audio files” on page 64.
CHAPTER 7: Using Multimedia www.gateway.com To create WMA or MP3 files: 1 Insert a music CD into your CD or DVD drive. 2 If a dialog box opens with a list of CD players, click Windows Media Player. The Windows Media Player opens. - OR If a dialog box does not open with a list of CD players, click Start, then click Windows Media Player. The Windows Media Player opens. 3 Click Tools, Options, then click the Rip Music tab.
www.gateway.com Creating audio files and music libraries Building a music library Use Windows Media Player to build a music library. You can organize your music tracks (individual MP3 or WMA audio files) by categories, find a track quickly by sorting, and add information to a music file. You can add music tracks to your music library by: ■ ■ Caution During the download process, WMA and MP3 files may become corrupt.
CHAPTER 7: Using Multimedia www.gateway.com Creating and editing videos If your home video camera supports it, it can be connected to your notebook so that you can download video from the camera as data files. You can also create video from a Web cam attached to your notebook. For instructions on how to create video, see your camera’s user guide. Editing videos Help & Support For more information about editing videos, click Start, then click Help and Support.
www.gateway.com Creating and editing videos Transferring your video to your notebook To transfer your video to your notebook: 1 Connect your video camera to your notebook by following the camera manufacturer’s instructions. 2 If a dialog box opens with a list of video editing programs, click Windows Movie Maker. Windows Movie Maker opens. - OR If a dialog box does not open with a list of video editing programs, click Start, All Programs, then click Windows Movie Maker. Windows Movie Maker opens.
CHAPTER 7: Using Multimedia www.gateway.com 4 Complete the screens in the Video Capture Wizard, clicking Next after each one. When you reach the final screen, Windows Movie Maker rewinds the video tape in your camera and captures it onto your hard drive. Important Video files may require a significant amount of free hard drive space depending on your settings. A one hour tape may require more than 10 GB of hard drive space for storage with additional space required for editing.
www.gateway.com Creating music CDs and video DVDs Creating music CDs and video DVDs Creating a music CD Important We recommend that you do not use your notebook for other tasks while creating CDs or DVDs. If you record copyrighted material on a CD or DVD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor.
CHAPTER 7: Using Multimedia www.gateway.com 5 Click Edit Playlist. The Edit Playlist dialog box opens. 6 Click songs in the left column to add them to the playlist. After all the songs are added to your list, click OK. 7 Click Start Burn. Creating a music CD using CyberLink Power2Go To create a music CD: 1 Insert a blank, writable CD into your CD or DVD drive. 2 If a dialog box opens, click Take no action, then click OK.
www.gateway.com Creating music CDs and video DVDs 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. 4 Click Music Disc in the left column, select CD in the right column, then click OK. The Select a Burning Task dialog box closes. 5 In the top pane, browse to the folder that contains the files or folders you want to burn to the CD, then click to select the file or folder.
CHAPTER 7: Using Multimedia www.gateway.com 7 After you select all your files, click . The Configuration/Information dialog box opens. 8 If you have one CD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD. -ORIf you have more than one CD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD.
www.gateway.com Creating music CDs and video DVDs Creating a video DVD using CyberLink Power2Go To create a video DVD using Cyberlink Power2Go: 1 Insert a blank, writable DVD into your DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box.
CHAPTER 7: Using Multimedia www.gateway.com 5 Click the Add Files button. The Open dialog box opens. 6 Browse to the folder that contains the video files you want to burn to the DVD. Click to select the file(s). Press and hold the CTRL key to select multiple files. 7 Click Import. The video files appear in the Video pane. 8 Click the icon next to the Background Image box to select the image that appears behind your menu.
www.gateway.com Creating music CDs and video DVDs If you have more than one DVD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. 15 When a message tells you that the recording is complete, click OK to start the LabelPrint program or Cancel to return to Power2Go.
CHAPTER 7: Using Multimedia www.gateway.com 4 Click Video DVD, then click OK. 5 Follow the on-screen prompts to finish burning the DVD. For more information, click the Media Center’s Help icon. Creating and copying data CDs and DVDs Creating a data CD or DVD Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your notebook.
www.gateway.com Creating and copying data CDs and DVDs 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. 4 Click Data Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes. 5 In the top pane, browse to the folder that contains the files or folders you want to burn to the CD or DVD, then click to select the file or folder.
CHAPTER 7: Using Multimedia www.gateway.com 7 After you select all your files, click . The Configuration/Information dialog box opens. 8 If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -ORIf you have more than one CD or DVD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD.
www.gateway.com Creating and copying data CDs and DVDs Copying a CD or DVD To copy a disc: 1 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. 2 Click Copy disc in the left column, then click OK. The Copy Disc dialog box opens. 3 Insert the music CD, data CD, or data DVD you want to copy into your CD or DVD drive.
CHAPTER 7: Using Multimedia www.gateway.com 6 Click Copy. The Burning dialog box opens. If you are using one drive, Power2Go copies the tracks or files to your hard drive. If you are using two drives, Power2Go copies the tracks from the source disc to the blank, recordable disc. 7 If you are using one drive, a message prompts you to insert a CD or DVD. Remove the source CD or DVD, insert a blank, writable CD or DVD, then wait for the message box to close.
www.gateway.com Advanced multimedia software features Advanced multimedia software features Windows Media Player advanced features You can use Windows Media Player to transfer WMA and MP3 files to your portable music player, to listen to Internet radio, and to watch Internet TV. For more information, see the Windows Media Player online help.
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CHAPTER 8 Managing Power • Monitoring the battery charge • Recharging the battery • Extending battery life • Changing notebook power settings 89
CHAPTER 8: Managing Power www.gateway.com Monitoring the battery charge Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. If the icon still does not appear, make sure that Always show icon on the taskbar is checked on the Advance tab in the Power Options Properties dialog box. For more information, see “Changing advanced settings” on page 94.
www.gateway.com Extending battery life ■ ■ Use the CD or DVD drive only when necessary. This drive uses a large amount of power. Recharge the battery(ies) often, take an extra battery, and fully recharge the batteries before traveling. For more information, see “Recharging the battery” on page 90. Using alternate power sources To extend battery life, use alternate power sources whenever possible. ■ ■ ■ If traveling internationally, take electrical adapters.
CHAPTER 8: Managing Power www.gateway.com Changing notebook power settings You can change the function of your notebook’s power button, Standby system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and activating Hibernate mode.
www.gateway.com Changing notebook power settings 3 Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR Set the timers, then click Save As and type a name for the scheme. 4 Click OK. Changing alarm options Help and Support For more information about changing the alarm options, click Start, then click Help and Support. Type the keyword alarm options in the Search box, then click the arrow. Alarms can alert you when the battery charge is low.
CHAPTER 8: Managing Power www.gateway.com Changing advanced settings Help and Support For more information about changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search box, then click the arrow. Advanced power settings let you assign different power saving modes to the power button and Standby system key. You can also select which power saving mode is activated when you close the LCD panel.
www.gateway.com Changing notebook power settings Activating and using Hibernate mode Help and Support For more information about using Hibernate mode, click Start, then click Help and Support. Type the keyword hibernate in the Search box, then click the arrow. Hibernate (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.
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CHAPTER 9 Wireless Networking • Wireless networking • Setting up your wireless network • Testing your network • Sharing resources • Using the network • Connecting to hotspots • Adding a desktop computer to your network • Adding devices to your network 97
CHAPTER 9: Wireless Networking www.gateway.com Wireless networking Wireless networking is the latest advance in computer communication. With a wireless home network, you can use your notebook wherever you like. From the comfort of your sofa, kitchen, or patio, you can browse the Internet, send and receive e-mails, transfer files, and use your printer.
www.gateway.com Setting up your wireless network Setting up your wireless network Setting up your wireless network involves three steps: 1 Make sure your broadband connection works. 2 Set up your access point and network security. 3 Set up your notebook. Making sure your broadband connection works Important If you do not have a broadband connection already installed, make the necessary arrangements with your ISP. Be sure to find out when the line will be activated.
CHAPTER 9: Wireless Networking www.gateway.com Setting up your notebook Important Each computer on your network needs a unique Computer Name. All the computers on your network need the same Workgroup Name. You may have already named your computer and workgroup the first time you turned on your notebook. Naming your computers and workgroup To identify this computer on the network: 1 Click Start, right-click My Computer, then click Properties. The System Properties dialog box opens. 2 Click Computer Name.
www.gateway.com Setting up your wireless network Connecting to your network Help and Support For more information about connecting to your network, click Start, then click Help and Support. Type one of the following keywords in the Help and Support Search box, then click the arrow: • connect to an available network • manually add a wireless network • connecting to wireless network.
CHAPTER 9: Wireless Networking www.gateway.com Testing your network Now that your home network is set up, log onto your notebook and access a favorite Internet Web site.
www.gateway.com Sharing resources 2 Click the Sharing tab. 3 If this is the first time you have shared a drive or folder, click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR If you have previously enabled remote file access and you want to share a drive or folder with others on the network (network sharing), click to select the Share this folder on the network check box, type a shared name in the Shared name box.
CHAPTER 9: Wireless Networking www.gateway.com Sharing printers To share printers: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to share, then click Sharing. 4 Click Share this printer. 5 Click OK.
www.gateway.com Using the network Using the network After the drives and printers on each network computer are shared, you can: ■ ■ ■ ■ View shared drives and folders Map a network drive Open and copy files stored on other network computers Print documents on network printers Viewing shared drives and folders Help and Support For more information about workgroups, click Start, then click Help and Support. Type the keyword workgroups in the Search box, then click the arrow.
CHAPTER 9: Wireless Networking www.gateway.com Opening files across the network To open files across the network: 1 Start the program for the file you want to open. 2 Click File, then click Open. 3 Browse to the network drive that contains the file you want to open. 4 Double-click the folder containing the file, then double-click the file. Copying files across the network To copy files across the network: 1 Click Start, then click My Computer. The My Computer window opens.
www.gateway.com Connecting to hotspots Connecting to hotspots Caution Because hotspots typically do not enable any security measures, the data that you are sending and receiving may be vulnerable. Any of the files on your notebook that are marked for sharing may be accessible to other users on the network. Important If you want to access your company’s network through a hotspot, contact your network administrator for setup information.
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CHAPTER 10 Sending and Receiving Faxes • Installing and configuring Fax • Sending a simple fax • Setting up your cover page template • Faxing from programs • Faxing a scanned document • Receiving and viewing a fax • Canceling a fax • Automatically retry sending a fax • Automatically canceling a fax 109
CHAPTER 10: Sending and Receiving Faxes www.gateway.com Installing and configuring Fax Installing Fax Important This chapter describes using Microsoft Fax and your dial-up modem. You cannot send or receive a fax using a cable or DSL modem by following these instructions. Many Internet services exist that let you send or receive faxes using a broadband connection. Your dial-up modem cable must be installed before you can send and receive faxes.
www.gateway.com Installing and configuring Fax Configuring Fax Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax.
CHAPTER 10: Sending and Receiving Faxes www.gateway.com Important 7 Type the transmitting fax identifier information. This identifier information Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. is required by law. You can type as many as 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. 8 Click Next.
www.gateway.com Sending a simple fax Sending a simple fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. To send a simple fax: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax. The Send Fax Wizard opens. 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient Information screen opens. 3 Type the name and fax number of the recipient of your fax.
CHAPTER 10: Sending and Receiving Faxes www.gateway.com Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor. On this template, you insert information fields that automatically import values you enter in both the Send Fax Wizard and the Fax Configuration Wizard when you send your fax.
www.gateway.com Faxing a scanned document Faxing a scanned document To fax a document that you have scanned: 1 Scan the document using the program for your scanner. 2 With the scanned file open, click File, then click Print. The Print dialog box opens. 3 Click the arrow button to open the Name list, then click the Fax printer. 4 Click Print. The Send Fax Wizard opens. 5 Complete the wizard by following the instructions in “Sending a simple fax” on page 113.
CHAPTER 10: Sending and Receiving Faxes www.gateway.com Automatically retry sending a fax Important Fax is automatically set up to retry three times at ten minute intervals. You can set up Fax so it continues to try sending your fax if the receiving fax machine is busy. To automatically retry sending a fax: 1 Click Start, then click Control Panel. The Control Panel window opens. 2 If your Control Panel is in Category View, click Printers and Other Hardware.
CHAPTER 11 Customizing Your notebook • Adjusting the screen and desktop settings • Changing the mouse, touchpad, or pointing device settings • Adjusting tablet and pen settings • Adding and modifying user accounts • Modifying security settings 117
CHAPTER 11: Customizing Your notebook www.gateway.com Adjusting the screen and desktop settings Tips & Tricks If you are using an external monitor, you can adjust the screen settings for brightness, contrast, and horizontal and vertical image position using the controls on the front of your monitor. For more information about these adjustments, see your monitor guide. Adjusting the color depth and screen area are two of the most basic display settings you may need to change.
www.gateway.com Adjusting the screen and desktop settings Adjusting the screen resolution Help and Support For more information about adjusting screen resolution, click Start, then click Help and Support. Type the keyword changing screen resolution in the Search box, then click the arrow. You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier.
CHAPTER 11: Customizing Your notebook www.gateway.com Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such as the background color and dialog box title bars. To change desktop colors: 1 Right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens. 2 Click the Appearance tab. 3 Click the arrow button to open the Color scheme list, click the color scheme you want, then click OK.
www.gateway.com Adjusting the screen and desktop settings Changing the desktop background Help and Support For more information about changing the desktop background, click Start, then click Help and Support. Type the keyword changing desktop background in the Search box, then click the arrow. You can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or retrieved from other sources.
CHAPTER 11: Customizing Your notebook www.gateway.com Selecting a screen saver Caution If you are using an external CRT monitor, an image may get burned in on your monitor screen if you leave your notebook on for long periods of time without using it. You should use a screen saver which constantly changes its image to avoid this damage. Flat panel displays cannot be damaged with image burn-in. You can use a screen saver to keep others from viewing your screen while you are away from your notebook.
www.gateway.com Adjusting the screen and desktop settings Using an extended desktop Help and Support For more information about using an extended desktop, click Start, then click Help and Support. Type the keyword multiple monitors in the Search box, then click the arrow. You can use an external monitor to make your desktop larger to accommodate additional windows. To turn on extended desktop: 1 Right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens.
CHAPTER 11: Customizing Your notebook www.gateway.com Changing the mouse, touchpad, or pointing device settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse, touchpad, or pointing device settings. Changing mouse settings Help and Support For more information about changing mouse settings, click Start, then click Help and Support. Type the keyword mouse settings in the Search box, then click the arrow.
www.gateway.com Changing the mouse, touchpad, or pointing device settings Changing touchpad or pointing device settings Help and Support For more information about changing mouse settings, click Start, then click Help and Support. Type the keyword mouse settings in the Search box, then click the arrow. To change your touchpad or pointing device settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
CHAPTER 11: Customizing Your notebook Tips & Tricks www.gateway.com 5 If you want to modify the device settings, click Settings. You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the touchpad to simulate clicking the left button. To turn on tapping, click Tapping, then click Enable Tapping. 6 Click the + in front of a setting, then modify the setting. 7 Click OK to save changes.
www.gateway.com Adjusting tablet and pen settings Programming the buttons Most of the tablet control buttons on your tablet PC can be reprogrammed with new functions. To reprogram button functions: 1 Tap or click the Tablet and Pen Settings icon in the taskbar, then tap or click Properties. The Tablet and Pen Properties dialog box opens. 2 Tap or click the Tablet Buttons tab. 3 Change the button settings, then tap or click OK.
CHAPTER 11: Customizing Your notebook www.gateway.com Adding and modifying user accounts Help and Support For more information about user accounts, click Start, then click Help and Support. Type the keyword user accounts in the Search box, then click the arrow. You can create and customize a user account for each person who uses your notebook. You can also switch (change) user accounts without turning off your notebook.
www.gateway.com Modifying security settings Modifying security settings The Windows Security Center helps protect your notebook through: ■ ■ ■ ■ a firewall automatic Windows updates third party virus protection software security options in Internet Explorer To modify security settings: ■ Click Start, All Programs, Accessories, System Tools, then click Security Center. The Windows Security Center dialog box opens.
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CHAPTER 12 Maintaining Your Notebook • Caring for your notebook • Protecting your notebook from viruses • Updating Windows • Using BigFix • Managing hard drive space • Moving from Your Old Computer 131
CHAPTER 12: Maintaining Your Notebook www.gateway.com Caring for your notebook To extend the life of your notebook: ■ ■ ■ ■ ■ ■ ■ ■ Tips & Tricks If your notebook has two batteries: To partially discharge the main battery, remove the secondary battery after it is partially discharged. ■ Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
www.gateway.com Protecting your notebook from viruses Cleaning the exterior Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets. Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery(ies) before cleaning any components.
CHAPTER 12: Maintaining Your Notebook www.gateway.com Updating Windows Important Windows Update can be controlled through the Windows Security Center. For more information, see “Modifying security settings” on page 129. Help and Support For more information about Windows Update in Windows XP, click Start, then click Help and Support. Type the keyword Windows Update in the Search box, then click the arrow. Windows Update is the online extension of Windows that helps you to keep your notebook up-to-date.
www.gateway.com Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears.
CHAPTER 12: Maintaining Your Notebook www.gateway.com Deleting unnecessary files Help and Support For more information about keeping the hard drive space free of unnecessary files, click Start, then click Help and Support. Type the keyword disk cleanup in the Search box, then click the arrow. Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 Click Start, then click My Computer. The My Computer window opens.
www.gateway.com Managing hard drive space 3 Click the Tools tab. 4 Click Check Now. 5 Click the options you want to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK.
CHAPTER 12: Maintaining Your Notebook www.gateway.com To defragment the hard drive: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click Properties. The Properties dialog box opens. 3 Click the Tools tab. 4 Click Defragment Now. 5 If Disk Defragmenter does not start automatically, click Defragment. Disk Defragmenter shows its progress on the notebook display.
www.gateway.com Moving from Your Old Computer Scheduling maintenance tasks Important Your notebook must be on during scheduled tasks. If your notebook is off, scheduled tasks will not run. The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: Help and Support For more information about Scheduled Tasks Wizard, click Start, then click Help and Support.
CHAPTER 12: Maintaining Your Notebook www.gateway.com Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD or DVD, USB flash drive, or Zip disk, or by using a home network. For more information, see “Creating and copying data CDs and DVDs” on page 82 and “Wireless Networking” on page 97.
www.gateway.com Moving from Your Old Computer To find files using Find or Search: 1 In Windows XP, click Start, then click Search. The Search Results window opens. - OR In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders. The Search Results window opens. 2 Use Windows Find or Search to locate data files by file name or file type. For help on finding files, click Help, then click Help and Support Center or Help Topics.
CHAPTER 12: Maintaining Your Notebook www.gateway.com Installing your old printer or scanner Tips & Tricks For more information about installing printers and scanners, see “Installing a printer, scanner, digital camera, or other peripheral device” on page 54. Help and Support For more information about restoring your notebook’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the Search box, then click the arrow.
CHAPTER 13 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 143
CHAPTER 13: Traveling with Your Notebook www.gateway.com Packing your notebook ■ ■ ■ Remove all peripheral devices and cables. Remember to pack those you will need while traveling. Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage. Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks.
www.gateway.com Files Files ■ ■ ■ Copy your working files from your desktop computer to your notebook before you travel. If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access. Take extra recordable media for transferring files between computers and backing up files.
CHAPTER 13: Traveling with Your Notebook www.gateway.com Additional tips ■ ■ ■ ■ ■ ■ 146 If you plan to use several USB peripheral devices, take a portable USB hub to provide additional USB ports. Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their networks. If your notebook has been exposed to cold temperatures, allow it to warm to room temperature before turning it on.
CHAPTER 14 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 147
CHAPTER 14: Troubleshooting www.gateway.com Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. Tips & Tricks For more information about preventing damage from static electricity, see the hardware guide.
www.gateway.com Troubleshooting Device installation Help and Support For more information about IRQs, click Start, then click Help and Support. Type the keyword IRQs in the Search box, then click the arrow. You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage: 1 Click Start, then click Control Panel. The Control Panel window opens.
CHAPTER 14: Troubleshooting www.gateway.com You see a “Disk is full” error message ■ Delete unnecessary files on the diskette. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. ■ Run Error checking on the diskette. If errors are detected and corrected, try using the diskette again. For instructions on running Error checking, see “Checking the hard drive for errors” on page 136.
www.gateway.com Troubleshooting An external monitor or projector is not working If your notebook is connected to a port replicator, make sure the external monitor or projector is connected to the monitor port on the port replicator and not on the notebook. The notebook’s monitor port may be disabled when connected to a port replicator. DVD drives Your notebook does not recognize a disc ■ The disc may not be seated correctly in the tray.
CHAPTER 14: Troubleshooting Tips & Tricks For instructions on playing a DVD, see “Playing music and movies” on page 64. www.gateway.com A DVD movie will not play ■ Make sure that the label or side you want to play is facing up, then try again. ■ Make sure that you have a DVD drive. See “Identifying drive types” in your hardware guide for more information. ■ If you notebook has a modular drive, it may not be inserted completely into the modular bay.
www.gateway.com Troubleshooting Hard drive Caution All deleted files will be lost when you empty the Recycle Bin. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the Search box, then click the arrow. Tips & Tricks For more information about removing your hard drive, see the hardware guide. You see an “Insufficient disk space” error message ■ Delete unnecessary files from the hard drive using Disk Cleanup.
CHAPTER 14: Troubleshooting www.gateway.com Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.
www.gateway.com Troubleshooting Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at support.gateway.com.
CHAPTER 14: Troubleshooting www.gateway.com ■ Age of the TV—Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better on a newer model TV. ■ Type of TV (interlaced or progressive scan) Many TVs use interlaced video. Interlaced video displays a video frame with two passes of alternating scan lines.
www.gateway.com Troubleshooting Memory Tips & Tricks For more information about installing memory, see the poster or hardware guide. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box, then click the arrow. You see a “Memory error” message ■ Make sure that the memory module is inserted correctly in the memory bay slot.
CHAPTER 14: Troubleshooting www.gateway.com 3 Click the location from which you are dialing, then click Edit. 4 Make sure that all settings are correct. ■ ■ ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. Check for line noise (scratchy, crackling, or popping sounds).
www.gateway.com Troubleshooting ■ ■ ■ ■ Help and Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box, then click the arrow. If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). Use the modem cable that came with your notebook.
CHAPTER 14: Troubleshooting www.gateway.com Mouse See also “Touchpad or optional pointing device” on page 166. The external mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your notebook. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. ■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.
www.gateway.com Troubleshooting You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. Internet Explorer is unable to access the Internet ■ Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point.
CHAPTER 14: Troubleshooting www.gateway.com To check the signal strength of your wireless network: 1 Click Start, right-click My Network Places, then click Properties. The Network Connections window opens. 2 Right-click Wireless Network Connection, then click Status. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer.
www.gateway.com Troubleshooting You cannot see other computers on your network ■ Your notebook may not have the same workgroup name as the other computers on your network. For more information, see “Naming your computers and workgroup” on page 100. ■ If your notebook was previously connected directly to your cable or DSL modem, and your ISP requires you to use a static IP address, your notebook is not set up to use a DHCP server.
CHAPTER 14: Troubleshooting www.gateway.com Power Tips & Tricks For instructions on connecting the AC power adapter, see the poster or hardware guide. Your notebook is not working on AC power ■ Make sure that your AC power adapter is connected correctly to your notebook. ■ ■ Tips & Tricks For instructions on inserting your battery(ies), see the poster or hardware guide. Tips & Tricks For instructions on recalibrating your battery(ies), see the hardware guide.
www.gateway.com Troubleshooting ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a “Printer queue is full” error message ■ Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
CHAPTER 14: Troubleshooting www.gateway.com Touchpad or optional pointing device Touchpad or optional pointing device is not working ■ Make sure the touchpad or optional pointing device is turned on. For more information, see “Changing touchpad or pointing device settings” on page 125. The notebook is not responding when you click or tap on the touchpad ■ Turn on the touchpad. For instructions on how to adjust the touchpad settings, see “Changing touchpad or pointing device settings” on page 125.
www.gateway.com Telephone support Telephone support Before calling Gateway Customer Care Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are damaged • Liquid has been spilled into your notebook • Your notebook was dropped • The case was damaged Instead, unplug your notebook and contact a qualified computer technician.
CHAPTER 14: Troubleshooting www.gateway.com Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description How to reach Answers by Gateway Get tutorial assistance for hardware and software issues. This is a fee-based service. www.gateway.com/answers Gateway Customer Care Talk to a Gateway Customer Care representative about a non-tutorial technical support question.
APPENDIX A Safety and Legal Information • Important safety information • Notices 169
APPENDIX A: www.gateway.com Important safety information Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this notebook, it is important that the safety instructions marked on the notebook and in the documentation are followed.
www.gateway.com ■ Unplug the notebook from the wall outlet and refer servicing to qualified personnel if: ■ The power cord or plug is damaged. ■ Liquid has been spilled into the notebook. ■ The notebook does not operate properly when the operating instructions are followed. ■ The notebook was dropped or the cabinet is damaged. ■ The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway.
APPENDIX A: www.gateway.com Notices Copyright © 2006 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC adapter international adapters 91 accessing shared drives 105 shared files 106 shared folders 105 accessories safety precautions 171 accounts Internet 37 ISP 37 user 128 acoustic handset coupler 144 adding icons to desktop 9 user accounts 128 address e-mail 39 Web 38 airplane power adapter 91 alarms 93 AU file 65 audio muting 62 playing 64, 65 troubleshooting 165 audio CD adding tracks to library 71 cleaning 133 editing track information 71 playing 66 automobile power adapter 91 AVI file 65 B ba
Index www.gateway.
www.gateway.com Index I M i.Link port 54, 72 IEEE 1394 port 54, 72 IEEE 802.
Index www.gateway.
www.gateway.
Index www.gateway.
MAN GW GENERIC PTB USR GDE R1 1/06
