Owner's Manual

Troubleshooting
203
■ DVD discs and drives contain regional
codes that help control DVD title exports
and help reduce illegal disc distribution. To
be able to play a DVD, the disc’s regional
code and your DVD drive’s regional code
must match.
The regional code on your DVD drive is
determined by your notebook’s delivery
address. The regional code for the United
States and Canada is 1. The regional code
for Mexico is 4. Your DVD drive’s regional
code must match the regional code of the
disc. The regional code for the disc is on the
disc, disc documentation, or packaging.
If the DVD movie does not play, the disc’s
regional code and your DVD drive’s
regional code may not match.
■ Make sure that a DVD player program has
been installed on your notebook.
Important
The television feature
is available only on
select Gateway
notebooks.
A DVD does not produce sound on a
television
Audio is not transmitted through an S-Video
jack. Use the built-in speakers, a set of
headphones or external powered speakers, or
connect your notebook to a stereo system to
hear sound while playing a DVD.
Tips & Tricks
For the location of the
manual eject hole, see
“Inserting a CD or
DVD” in your
hardware guide.
You cannot eject a CD or DVD
Your notebook must be turned on to remove
CDs and DVDs. If you do not want to turn on your
notebook, manually eject the disc by inserting
an opened paper clip into the manual eject hole.