Quick Reference Guide

CHAPTER 7: Maintaining Your Notebook
72
Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using
a product made especially for the purpose.
Recovering your system
You can solve most computer problems by following the
information in “Troubleshooting” on page 95 or in the
technical support pages at www.
gateway.com. Problem
solving may also involve re-installing some or all of the
computer’s software (also called recovering or restoring your
system). Gateway provides everything you need to recover
your system under most conditions.
• If only one or two items of software or hardware have
stopped working correctly, the problem may be solved
by re-installing the software or the hardware drivers.
To recover software and drivers that were pre-installed
at the factory, see “Recovering pre-installed software
and drivers” on page 73. For instructions on reinstalling
software and drivers that were not pre-installed, see
that product’s documentation or support Web site.
• If re-installing software or drivers does not help, then
the problem may be solved by returning your system
to a previous state when everything was working
correctly. For instructions, see “Using Microsoft System
Restore” on page 79.
• If nothing else has solved the problem and you want
to return your system to factory condition, see
“Recovering your system to its factory condition” on
page 82.
Caution
To prepare your computer for additional system recovery options, you
should create a set of software and driver recovery discs as soon as possible.
For instructions, see “Preparing for software and device driver recovery” on
page 73.