Quick Reference Guide

CHAPTER 8: Troubleshooting
96
You want to know whether you can burn videos that
were recorded in Media Center mode to a DVD
• Yes, you can. The Media Center saves recorded
videos in the DVR-MS format. You can burn a
DVR-MS file to a DVD with DVD recording
(burning) software, such as Power2Go, and with
the Media Center itself.
You want to know whether you can play recorded
videos on other computers
• Yes, you can. A DVR-MS file recorded to DVD can
be replayed on another computer with Media
Center or on a computer without Media Center
provided that it has a DVD player and DVD
decoder software (such as PowerDVD). The
computer without Media Center must also have
Windows Vista or Windows XP with Service Pack
(SP) 1 or 2, Windows Media Player 9 or later, and
the Windows patch Q810243 Update.
You want to know whether you can play recorded
videos on your home DVD player
• Yes, you can. DVDs recorded with the Media
Center can be played on a home DVD player.
Memory
You see a “Memory error” message
• Make sure that the memory module is inserted
correctly in the memory bay slot.
• Use the Memory Diagnostics Tool to help
determine if a memory module is failing.
To check the memory:
1 Click (Start), then click Control Panel. The
Control Panel window opens.
2 Click System and Maintenance.
3 Click Administrative Tools.
4 Double-click Memory Diagnostics Tool, then
follow the on-screen instructions.
Help
For more information about troubleshooting memory
errors, click Start, then click Help and Support. Type the
keyword memory error in the Search Help box, then press
E
NTER.