Quick Reference Guide
www.gateway.com
77
Recovering pre-installed software and
drivers
As a troubleshooting step, you may need to reinstall
the software and device drivers that came pre-installed
on your computer from the factory. You can recover
using either your hard drive or the backup discs you
have created.
• New software—If you need to recover software
that did
not
come pre-installed on your
computer, you need to follow that software’s
installation instructions.
• New device drivers—If you need to recover
device drivers that did
not
come pre-installed on
your computer, follow the instructions provided
with the device.
To recover your pre-installed software and drivers:
1 Click (Start), All Programs, Gateway, then click
Gateway Recovery Management.
Gateway
Recovery Management
opens.
- OR -
If you are recovering from your driver and
application recovery disc, insert it into the disc
drive, then go to Step 3 after the
Gateway
Application Recovery
main menu
opens.
2 Click the Restore tab, then click Reinstall Drivers
or Applications. The
Gateway Application
Recovery
main menu
opens.