Quick Start Manual

Helpdesk -

Windows Remote Assistance

Remote Assistance allows a

Windows user to

temporarily take over a

remote Windows computer

over a network or the

internet to resolve issues.

Remote Assistance makes it

possible to diagnose and

repair problems with a

computer without

personally visiting it.

You can access Remote Assistance by clicking on Start > All

Programs > Maintenance > Windows Remote Assistance. Upon

launching Remote Assistance, you will see a screen giving you the

choice of either inviting someone to help you or offering to help

someone.