Gateway EC18/EC14 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on this service guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI
Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 LCD View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the CRT Board . . . . . . . . . . . . . . . . . .
Table of Contents Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Jumper and Connector Locations 137 Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents X
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows Vista ® Platform • Intel® Core™2 Sol • Intel® Celeron® processor 723 • Mobile Intel ® US15W Express Chipset System Memory • Dual-channel DDR2 SDRAM support: • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules (for 32bit OS) Display and graphics • 11.
• LAN: 10/100 Mbps Fast Ethernet • WPAN: Bluetooth® 2.0 or 2.1+EDR • WWAN: UMTS/HSPA at 850/1900/2100MHz and quad-band GSM/GPRS/EDGE(850/900/1800/ 1900 MHz)(for 3G models) Privacy control • BIOS user, supervisor, HDD passwords, • Kensington lock slot Dimensions and Weight) • 285 (W) x 204 (D) x 22.1/30 (H) mm (11.22 x 8.03 x 0.87/1.18 inches) • 1.35 kg (2.97 lbs.) with 6-cell battery pack Power subsystem • 47.52 W 4400 mAh 6-cell Li-ion battery pack: • 6-hour battery life9 • 62.
• Non-operating: 20% to 80% NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on the model purchased.
System Block Diagram PC B ST A C K UP 8L H DI C L OC K C K 505 (Q F N-64) PG 2 XTAL Y2 14.
Your Notebook Tour This section provides an overview of the features and functions of the notebook. LCD View Microphone Icon Webcam Item Description Webcam Web camera for video communication. Microphone Internal microphone for sound recording. Top View Power button Status indicators Keyboard Status indicators Icon Chapter 1 Item Touchpad Description HDD Indicates when the HDD is active. Num Lock Lights up when the Num Lock is activated.
Icon Item Description Keyboard For entering data into your computer Touchpad Touch-sensitive pointing device which functions like a computer mouse. Power Indicates the computer’s power status. Battery Indicates the computer’s battery status. 1. Charging: The light shows amber when the light is charging. 2. Fully charged: the light shows blue when in AC mode.
Left View Monitor port Icon HDMI Power connector Ventilation HDMI out USB port jack fan Item Description External display (VGA) port Connects to a display device (e.g. external, LCD monitor, LCD projector). DC-in jack Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use. HDMI port Supports high definition digital video connections. USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera).
Base View Battery Battery lock Battery latch Ventilatio slots and cooling fa Hard drive bay Memory bay Wireless module bay Icon Item Description Battery bay Houses the computer’s battery pack. Note: The battery shown is for reference only. Your PC may have a different battery depending on the model purchased. Battery lock Locks the battery in position Hard disk bay Houses the computer’s hard disk (secured with screws) Memory compartment Houses the computer’s main memory.
Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Power Indicates the computer is on or off. Battery Indicates the computer's battery status. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated.
TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice.
Using the Keyboard Your copmuter has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function Description + System Properties Display the System Properties dialog box. + Bluetooth communication switch Enables/disables the Bluetooth function. + Sleep Puts the computer in Sleep mode.
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/ faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel Penryn SFF (ULV) CPU package Micro-FCBGA 956 balls Chipset • Intel Crestline GS45 SFF and ICH9M SFF Features • Supports Intel architecture with Dynamic execution. • On-die, primary 32-kB instruction cache and 32-kB write-back data • cache. • On-die, up to 3MB second level shared cache with advanced transfer • cache architecture.
Throttling 50%: On= 90°C; OFF=80°C OS shut down at 95°C; H/W shut down at 85°C North Bridge Specifications Item Specification Chipset Intel Crestline GS45 SFF Package FCBGA 1363 balls Features • Processor hosts bus supports 667/800/1066MHz FSB support.
Item Specification Features • Microsoft Windows Vista* Premium support with the highest level of Windows Aero* experience • Blu-ray* logo capable HD video playback, with native support for Blu-ray* drives • Great 3D graphics performance • Intel® Clear Video Technology for excellent video quality Hard Disk Drive Interface Item Specifications Vendor & Model Name Hitachi HTS545050B 9A300 Hitachi HTS545032B 9A300 Hitachi HTS545025B 9A300 Hitachi HTS545016B 9A300 Hitachi HTS543225L 9A300 Hita
Item Specifications Performance Specifications Buffer size 8 MB Interface SATA SATA SATA SATA Internal transfer rate (Mbits/sec, max) 830 1175 830 1175 I/O data transfer rate (Mbytes/sec max) 8 MB 8MB 8 MB 875 Mbits/s maximum 845 Mbits/s maximum DC Power Requirements Voltage +5.0V ± 5%.
Item Specifications Spindle speed (RPM) 5400 Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec, max) N/A I/O data transfer rate (Mbytes/sec max) 300 DC Power Requirements Voltage 5V ±5% BIOS Item BIOS vendor Specification Insyde BIOS Version 3.5 BIOS Features • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3) / Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.
Item Specifications Typical Power Consumption (watt) 4.0 4 4 2.85 Weight (without inverter) 255g 225g 255g 255g Physical Size (mm) 268 (L) x 161.5 (W) 268 x 161.5 x 5 268.0 x 161.5 268.0 x 161.5 Electrical Interface LVDS LVDS LVDS LVDS Viewing Angle (degree) Horizontal (Right) / (Left) Vertical (Upper) / (Lower) 45/45 20/40 45/45 20/45 45/45 20/40 TBD Bluetooth Item Specification Bluetooth Controller Bluetooth module Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.
Item Specification Features • The AR8131L is the third generation Gigabit Ethernet (GbE) controller solution from Atheros. It is an ultra-high performance, ultralow cost, and ultra-low power fully integrated 10/100/1000 Mbps NIC/LOM Ethernet controller perfectly suited for both PC and embedded applications. • The AR8131L combines a 10/100/1000BASE-T GbE media access controller (MAC), a triplespeed Ethernet physical layer transceiver (PHY), and a PCI Express bus interface.
Item Specifications Dimensions (L x W x H mm) 65 x 8 x 3.84 +/- 0.25 (H) mm 65X 7.9X 3.8+/-0.2mm 64.8±0.3 X 7.9±0.1 X 3.64+0.15/-0.25 mm Sensor type CMOS (OV9710) CMOS image sensor CMOS Pixel resolution 640x480 640X480 640 x 480 Pixel size TBD 3.6um X3.6um TBD Image size TBD 2.36mm(H) X1.76mm(V) TBD Wireless LAN Item Type Specification Atheros HB93 1x2 BGN Specification Specification Specification Intel MM#903341 Intel MM#897072 Intel MM#895373 802.
Specification Item Pack capacity 6 Cell SANYO 6 cell 4400mAh SANYO 6 cell 5600mAh PANASONIC 6 cell 4400mAh PANASONIC 6 cell 5800mAh SAMSUNG 6 cell 4400mAh SAMSUNG 6 cell 5600mAh LGC 6 cell 5600mAh Number of battery cell 6 Package configuration 3 cells in series, 2 series in parallel Chapter 1 23
24 Chapter 1
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main InsydeH20 Setup Utility Boot Exit Security Rev. 3.5 CPU Type CPU Speed Intel(R) Core(TM)2 Solo CPU 1.40GHz HDD Model Name: HDD Serial Number: ATAPI Model name: Hitachi HTS545032B9A300 090515PB5C06QDGYRDWG None System BIOS Version: VGA BIOS Version: v0.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information InsydeH20 Setup Utility Boot Exit Security Main Rev. 3.5 Item Specific Help System Time: System Date: [19:10:59] [06/09/2009] System Memory: Total Memory: Video Memory: 640 K 4096 MB [64MB] Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [Enabled] [Enabled] [Disabled] [Enabled] [AHCI Mode] F1 Help ESC Exit This is the help for the hour field.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main InsydeH20 Setup Utility Boot Exit Security Rev. 3.5 Item Specific Help Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Install or Change the password and the length of password must be greater than one word.
1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password Confirm New Password 2. [ [ ] ] Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password [ [ [ ] ] ] 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3. 4. 5. 6.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit Select Item Select Menu Exit System Setup and save your changes.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: Chapter 2 • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3. 4. 5. 6.
WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all programs and applications and reboot the system.
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: 1. Press Enter to display the Select Item screen. 2. Select Enter Unlock Password and press Enter. An Unlock Password displays. 3. Make a note of the key, 76943488 in the example. 4.
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM Input
40 Chapter 2
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Philips screwdriver • Plastic flat screwdriver • Plastic tweezers NOTE: The screws for the different components vary in size.
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 42 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface.
Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. Screw List Step WAN Module Disassembly Screw 2*3 Quantity 1 Part No. 86.SA107.
Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the Dummy Card 46 1. Press the dummy card in to allow it to spring out. 2. Pull the dummy card out.
Removing the Hard Disk Drive Module DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. 1. See “Removing the Battery Pack” on page 45. 2. Loosen the four captive screws. 3. Lift the HDD cover up and away by the corner. 4. Grasp the FPC cable and lift to remove. NOTE: The cable pictured in the following images may differ from the actual sample.
48 5. Grasp the plastic tab at the top of the HDD and lift to bring the HDD out of its bay. At the same time, hold the HDD with the other hand and lift to remove from the chassis. 6. Unlock the HDD FPC and pull the FPC away.
Removing the DIMM Module 1. See “Removing the Battery Pack” on page 45. 2. Loosen the four captive screws in the memory cover. 3. Lift the memory cover away. 4. Push outwards the memory module clips.
5. 50 Pull the memory module out.
Removing the WLAN Module 1. See “Removing the Battery Pack” on page 45.. 2. Loosen the four captive screws in the memory cover. 3. Lift and remove the memory cover. 4. Detach the two cables from the Wireless LAN module. IMPORTANT:Take note of the Main (1. black) and Auxiliary (2. white) connectors.
5. Remove the one screw. Ensure the cables are well clear of the module Screw List Step WAN Module Disassembly 6. 52 Screw 2*3 Quantity Screw Type 1 Pull the WLAN module out and away.
Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Screw List Step Remove Upper Cover 54 Screw Quantity Part No. M2*3 3 86.SA107.001 M2*5 18 86.TG607.004 Remove Button Board M2*3 2 86.W4107.002 Remove LCD Module M2*5 2 86.TG607.004 Remove LED Board M2*3 1 86.SA107.001 Remove I/O Board M2*3 1 86.SA107.001 Remove Mainboard M2*3 4 86.SA107.
Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing to prevent damage. 1. See “Removing the Battery Pack” on page 45. 2. See “Removing the Hard Disk Drive Module” on page 47. 3. See “Removing the DIMM Module” on page 49. 4. See “Removing the WLAN Module” on page 51. 5. Using the plastic pry, press in the four latches along the top of the keyboard to release the keyboard from the cover.
6. Using the plastic pry, lift up the top edge of the keyboard and then lift the keyboard up. 7. Flip the keyboard over. a. Unlock the FCC b.
Removing the Upper Cover 1. See “Removing the Keyboard” on page 55. 2. Disconnect the button board FCC from the main board by unlocking the FCC cable and pulling away. 3. Remove the nine screws in the upper cover.
4. Turn the computer over and remove the twelve screws in the bottom cover. Screw List Step Upper Cover Disassembly 5. 58 Size M2*5 Quantity Screw Type 12 Turn the computer over and grasp the upper cover under the top edge. Then pull the upper cover up and away from the computer.
Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad, replace the entire Upper Cover. 1. See “Removing the Upper Cover” on page 57. 2. Unlock and remove the touch-pad to mainboard FCC. 3. Unlock and detach the touch-pad to touch-pad FCC. 4. Remove the two screws holding the button board.
Screw List Step Button board 60 Size M2*3 Quantity Screw Type 2 5. Lift the button board away 6. Peel the touch-pad FCC away from the adhesive. 7. Unlock the touch-pad FCC and pull the cable away.
8. Lift up and pull the button board to main board FCC free.
Removing the LCD Module 62 1. See “Removing the Upper Cover” on page 57. 2. Pull the WLAN cables through and away from the computer. 3. Lift the transparent adhesive tape off the LCD connector.
4. Push out the LCD connector. 5. Remove the two screws of the LCD module hinges. Screw List Step LCD Module Disassembly 6. Screw M2*5 Quantity Screw Type 2 Lift the LCD module away.
Removing the LED Board 1. See “Removing the Upper Cover” on page 57. 2. Unlock and remove the LCD board FCC. 3. Remove the single screw securing the LED Board to the Lower Cover.
4. Lift off the LCD Board. 5. Unlock and remove the LED board FCC from the mainboard.
Removing the Bluetooth Module 66 1. See “Removing the Upper Cover” on page 57. 2. Detach the Bluetooth module cable from the mainboard. 3. LIft the Bluetooth module away from the computer. 4. Detach the Bluetooth module cable from the module.
Removing the I/O Board 1. See “Removing the Upper Cover” on page 57.. 2. Unlock and remove the I/O board FCC from the main board 3. Unlock and remove the I/O board FCC from the I/O board. 4. Remove the one screw from the I/O board.
Screw List Step I/O Board Disassembly 5. 68 Screw M2*3 Quantity Screw Type. 1 Lift the board up from the internal edge and then pull away diagonally.
Removing the Mainboard 1. See “Removing the Upper Cover” on page 57. 2. See “Removing the LCD Module” on page 62. 3. See “Removing the LED Board” on page 64. 4. See “Removing the Bluetooth Module” on page 66. 5. See “Removing the I/O Board” on page 67. 6. Disconnect the speaker cable from the mainboard. 7. Remove the four screws of the main board and the CRT board. Screw List Step Main Board Disassembly Chapter 3 Screw 2*3 Quantity Screw Type.
8. Lift the main board and the CRT board out together. Lift the internal edge up first then pull out the external connector edge. NOTE: The hand in the photograph holding on to the CRT board.
Removing the CRT Board 1. See “Removing the Mainboard” on page 69. 2. Disconnect the CRT cable from the CRT board. 3. Disconnect the CRT cable from the main board.
Removing the Thermal Module 72 1. See “Removing the Mainboard” on page 69. 2. See “Removing the CRT Board” on page 71. 3. Remove the five captive screws of the thermal module. 4. Lift the thermal module up slightly and then disconnect the thermal module cable from the main board. 5. Lift the thermal module away from the main board.
Removing the RTC Battery IMPORTANT:Observe local regulations in the disposal of all batteries. 1. See “Removing the Mainboard” on page 69. 2. Pry the RTC battery out of the holding clips.
Removing the Speaker Modules 1. See “Removing the Mainboard” on page 69. 2. Remove the tape from the speaker cable. 3. Lift the modules away. NOTE: The modules have adhesive on the base and may require force to free.
LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Removing the LCD Bezel 76 1. See “Removing the LCD Module” on page 62. 2. Pry the bezel away from the top and then work down one side, along the bottom, then up the other side. 3. Roll the bezel up and away from the hinges.
Removing the Camera Board 1. See “Removing the LCD Bezel” on page 76. 2. Disconnect the camera connector. 3. Pull up the camera board.
Removing the LCD Panel 1. See “Removing the Camera Board” on page 77. 2. Pull up the microphone. 3. Remove the four screws.
4. Lift the LCD panel out lifting the bottom of the panel first.
Removing the LCD Brackets 1. See “Removing the LCD Panel” on page 78. 2. Remove the four LCD bracket screws. Screw List Step LCD Brackets Disassembly 80 Screw M2*2.
Removing the FPC Cable 1. See “Removing the LCD Panel” on page 78. 2. Place the panel face down on a clean smooth surface. Pull the microphone/camera cable off the adhesive. 3. Lift up the protective plastic tab. 4. Disconnect the LCD connector.
Removing the Antennas 82 1. See “Removing the LCD Panel” on page 78. 2. Lift up the right antenna pull the cable away from the LCD module. 3. Lift up the left antenna and pull the cable away from the LCD module. 4. Pull up the two adhesive foil tabs from the cables.
5. Remove the antennas completely.
LCD Reassembly Procedure NOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be added is designated with a: NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a specified requirement. The reassembler is free to select an alternative appropriate adhesive. Replacing the Antennas 84 1. Relay the cables around the module edge for the left antenna. 2.
3. Stick the two antennas down pressing firmly. 4. Stick down the two foil tabs ensuring the screw holes are properly aligned.
Replacing the FPC Cable 86 1. Connect the FPC cable connector. 2. Place the protective clear adhesive tape down firmly over the connector. 3. Apply adhesive behind the cable and stick the FPC cable down on the rear of the panel.
Replacing the LCD Brackets 1. Replace the four screws holding the LCD brackets in place. Screw List Step LCD Brackets Disassembly Chapter 3 Screw M2*2.
Replacing the LCD Panel 1. Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the panel. 2. Replace the four screws while ensuring the cables pass through the hinges correctly.
3. Apply adhesive and stick the microphone down.
Replacing the Camera Board 90 1. Apply adhesive and lay the Camera Board board down pressing firmly. 2. Connect the cable to the Camera Board.
Replacing the LCD Bezel 1. Place the bezel hinge covers over the hinges. 2. Ensure the cables are correctly exiting the hinges.
3. 92 Press down around the bezel starting from the bottom and working simultaneously around the edges to the top.
Main Unit Reassembly Process Replacing the Speaker Modules 1. Apply adhesive in two places under the speaker modules. 2. Press down firmly on the two speaker modules. 3. Place tape over the speaker module cables.
Replacing the RTC Battery 1. 94 Place the RTC battery into the holding clips on the main board.
Replacing the Thermal Module 1. Connect the thermal module connector to the main board. 2. Place the Thermal Module onto the main board. Then first tighten the three captive screws marked 1, 2, 3 on the thermal module in order: 1-2-3. First tighten Screw 1, then screw 2, then screw 3. 3 1 2 IMPORTANT: Incorrect order of screw replacement could harm the CPU. 3.
Replacing the CRT Board 96 1. Connect the CRT board cable to the main board. 2. Connect the CRT board cable to the CRT board. 3. Align the CRT board cable carefully between the main board and the CRT board and stick down the attached tape of the cable.
Replacing the Main Board 1. Slide the main board external connector edge in first to the lower case. 2. Replace the four screws to secure the mainboard to the lower cover.
3. 98 Connect the speaker connector.
Replacing the I/O Card 1. Place the I/O card into the lower case edge first. 2. Replace the one screw.
100 3. Connect and lock the I/O card FCC to the I/O board. 4. Connect and lock the I/O card FCC to the main board.
Replacing the Bluetooth Module 1. Connect the Bluetooth module cable to the Bluetooth module. 2. Apply adhesive and place the Bluetooth module into place pressing down firmly. 3. Connect the Bluetooth module cable to the main board.
Replacing the LED Board 102 1. Connect and lock the LED board FCC to the mainboard. 2. Place the LED board into place ensuring the slide switches on the front are properly aligned in the lower cover slots. 3. Replace the one screw.
Screw List Step LED Board Assembly 4. Screw M2*3 Quantity Screw Type 1 Connect the LED board FCC to LED board.
Replacing the LCD Module 1. Place the LCD module hinges into position on the lower case. 2. Replace the two screws.
3. Reconnect the LCD module connector. 4. Press the adhesive plastic tape of the LCD module connector down firmly.
5. 106 Relay the WLAN cables around and through the lower case.
Replacing the Button Board 1. Put the button board to main board FCC through the upper cover and lay out correctly. 2. Apply adhesive and stick the touch pad FCC down onto the upper cover. 3. Connect the touch pad FCC to the touch pad.
4. Place the button board onto the upper cover and replace the two screws. Screw List Step Button Board Assembly 5. 108 Screw M2*3 Quantity Screw Type 2 Connect and lock the touch pad FCC to the button board.
6. Lay the button board FCC down carefully on the upper cover. 7. Connect the button board FCC to the button board.
Replacing the Upper Cover 110 1. Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges. 2. Replace the nine screws.
Screw List Step Upper Cover Assembly 3. Size Quantity M2*3 3 (blue call out) M2*5 6 (red call out) Screw Type Turn the computer over and replace the bottom cover twelve screws. Screw List Step Upper Cover Assembly 4. Size M2*5 Quantity Screw Type 12 Turn the computer back over and connect the button board FCC to the main board.
Replacing the Keyboard 112 1. Connect the FCC to the mainboard. 2. Turn the keyboard over and insert the bottom edge in push down ensure the four latches across the top are fully secured.
Replacing the Wireless LAN Module 1. Place the wireless LAN module into its connector. 2. Replace the one screw.
3. 114 Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The black (Main) cable attaches to the connector marked 1 on the board.
Replacing the DIMM Module 1. Slide the DIMM module into the connector and press down till the locking springs click into place. 2. Place the DIMM module door down edge first. 3. Tighten the four captive screws.
Replacing the Hard Disk Drive DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. 1. Connect the HDD FPC to the HDD. 2. Lift up the clear plastic tab and place the HDD into its bay. 3. Connect the HDD FPC to the main board. NOTE: The cable pictured in the above images may differ from the actual sample.
4. Place the HDD cover in from one edge. 5. Tighten the four captive screws.
Replacing the Battery 118 1. Slide the battery into position. 2. Close the locking latch.
Replace the Dummy Card Push the dummy card into the slot until it clicks into place.
120 Chapter 3
Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start OK Check AC/Battery Power on OK Check Daughter/B & FFC Whether OK NG Swap AC /Battery to try OK NG Swap Daughter/B Re-plug PWR FFC Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 122 1.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD Panel and Cable No LCD Module OK? Power On ? Ext. DDRAM module connected properly? Replace the main board No No Go to No Power troubleshooting step Reconnect SDRAM Module Ext.
If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see “Disassembly Process” on page 34). 8. If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2.
6. If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem.
Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem.
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check M/B SPK cable OK Check Logic Upper/Logic upper NG Re-assemble the SPK cable to M/B OK NG Swap Logic lower/Logic upper Swap M/B Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 128 1. Reboot the computer. 2.
8. Remove and recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is still not resolved, see “Online Support Information” on page 165. Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem.
8. c. Select the microphone type from the list and click Next. d. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3.
USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check USB/B to M/B cable NG OK OK Check USB/B NG Re-assemble the USB/B cable to M/B Swap USB/B and USB cable Swap M/B Other Failures If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
POST Code Reference Tables These tables describe the POST codes and components of the POST process.
POST Routine Description 134 Code TcgDxe A2 PhysicalPresence A3 TpmDriver AE TcgSmm AE PhysicalPresenceReadyToBoot AE DataHubRecordPolicy AD Undi 86 SNP 90 BC 91 PxeDhcp4 92 Ebc 93 IsaBus 4D IsaSerial 4E Ps2Mouse 6D IdeBus 4F LightPciBus 50 UsbBot 6E UsbCbi0 6F UsbCbi1 70 UsbKb 71 UsbMassStorage 72 UsbMouse 74 Ehci 8F Uhci 73 UsbBus 75 SmmBase C2 SmmDisp C5 SmmReloc C4 SmmRuntime C7 SmmThunk C9 OemServices D8 ChipsetInit 44 SmmAccess C0 Pc
POST Routine Description Code Fwh 52 SmmFwh CE PciHotPlug 54 BootOptionPolicy 51 SetupUtility 76 Platform 55 PlatformIde 56 Ppm D9 Platform CC Ihisi D0 SetupMouse f9 Int15Microcode D1 SmmPnp D2 Smbios 57 MemorySubClass 58 MiscSubclassDriver 59 SysPassword AB PswdConsole AC HddPswdServiceBody D7 HddPswdService A6 HiiDatabase 80 OemSetupBrowser 82 Font(English) 7E Font(French) 7F Font( Chinese ) 8D UnicodeCollation B1 ConPlatform 5A ConSplitter 5D Grap
POST Routine Description 136 Code AsfInit A7 IdeRController A9 Legacy8259 63 LegacyRegion 64 LegacyInterrupt 65 BiosKeyboard 66 BiosVideo 67 MonitorKey 68 LegacyBios 69 LegacyBiosPlatform 6A LegacyMouse 77 SmmUsbLegacy 78 AmtbxInvoke AA OemBadgingSupport 83 Chapter 4
Chapter 5 Jumper and Connector Locations Mainboard Top View PJ2: Battery connector TOP SIDE CN3: LCD connector PJ1: DC-in JSIM2: SIM card connector U12: EC Winbond WPCE775LA0DG CN4: Keyboard connector CN5: Touch Pad connector CN18: HDMI U2: HDMI level shift U14: Codec Realtek ALC269X CN8: Card Reader board Connector CN17: USB CN7: Speaker Connector U9: Clock Generator CN2: LED board connector CN6: Bule Tooth Connector Item PJ1 Chapter 5 Description DC-in Item CN6 Description Bluetooth Connec
Mainboard Bottom View BOTTOM SIDE CN15: CRT board connector CN12: DDR2 DIMM1 CN10: DDR2 DIMM2 U18: CPU CN9: HDD connector U17: NB GS45 CN16: FAN CN14: RTC CN11: Mini Card CN13: Mini Card For WLAN Item 138 U19: SB ICH9M For 3G card Description Item Description CN10 DDR2 DIMM2 CN14 RTC CN12 DDR2 DIMM1 U19 SB ICH9M U18 CPU CN13 Mini Card U17 NB GS45 CN11 Mini Card (WLAN) CN16 Fan CN9 HDD Chapter 5
Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings. 1. Disassemble the notebook and take out the Mainboard. See “Removing the Mainboard” on page 69. 2. Remove the RTC battery. See “Removing the RTC Battery” on page 73. 3.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails. BIOS Recovery Hotkey The system provides a function hotkey: Fn+Esc, to enable the BIOS Recovery process when a system is powered on during BIOS POST.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Main Assembly Item 142 Description Part Number 1 K/B KB.I110G.026* 2 Top Sub Assy 60.WF807.001 3 Bluetooth Cable Assy 50.SA107.001 4 FCC LED Cable 50.SA107.001 5 CRT Board Assy 50.SA107.001 6 LED Board Assy 55.WF807.001 7 CRT Cable Assy 55.WF807.
Item Description Part Number 8 Main Board MB.SA506.001* 9 Thermal Module UMA Assy 60.SA107.006 10 Base Sub Assy 60.WF807.002 11 RAM KN.2GB03.011* 12 RAM Door Assy 42.WF807.001 13 Touch Pad Board Assy 55.WF807.004 14 Bluetooth Module BH.21100.004 15 Cardreader Cable FCC 50.SA107.003 16 Battery BT.00607.106* 17 LAN Board Assy 55.WF807.003 18 SD Dummy Card 42.WF807.003 19 HDD KH.16001.042* 20 HDD Mylar TBD 21 Cable FPC HDD 50.SA107.006 22 WLAN Card NI.23600.
LCD Assembly Item Description Part Number 1 LCD Bezel 60.WF807.005 2 LCD Cover 60.WF807.003 3 LCD Bracket-R 33.WF807.002 4 LCD Bracket-L 33.WF807.001 5 LCD Panel LK.11605.001 6 Camera 57.S6507.002 7 LCD Cable w/Microphone 50.SA107.005 NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.
FRU List CATEGORY PARTNAME ACER P/N. ADAPTER ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP30JH BA LF AP.03001.001 ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-130004AC LF AP.03003.001 ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HPA0301R3 B1LF LF AP.0300A.001 Battery SIMPLO UM-2009E Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:UM09E71 BT.00607.106 Battery SIMPLO UM-2009E Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:UM09E75 BT.00607.
CATEGORY PARTNAME ACER P/N. Suyin Camera Rosa 2G, MODULE CN0316-S30COV06-1 57.S6507.001 CAMERA CNF9011(CMOS,0.3M,VGA) 57.S6507.002 CABLE 146 POWER CORD US 3PIN ROHS 27.TAXV7.001 POWER CORD(EU) 1.8M 3PBLACK FM010008-010 27.TATV7.001 POWER CORD AU W/LABEL (3 PIN) 27.A50V7.003 POWER CORD PRC 3P Y536B30001218008 27.TATV7.004 POWER CORD UK 3PIN 27.A03V7.004 POWER CORD US-110V (BSMI) 27.A99V7.002 POWER CORD SWISS 3 PIN 27.A99V7.004 PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 27.TATV7.
CATEGORY PARTNAME ACER P/N. CASE/COVER/BRACKET ASSEMBLY Chapter 6 UPPER CASE ASSY BLACK W/TP, FFC CABLE *2 60.WF807.001 UPPER CASE ASSY RED W/TP, FFC CABLE *2 60.WFA07.001 LOWER CASE ASSY W/SPEAKER FOR 3G 60.WF707.001 LOWER CASE ASSY W/SPEAKER FOR NON 3G 60.WF807.002 HDD COVER BLACK 42.WF807.002 RAM COVER BLACK 42.WF807.001 LCD COVER ASSY GW BLACK W/ANTENNA *2 60.WF807.003 LCD COVER ASSY GW BLACK W/ANTENNA *3 60.WF807.004 LCD COVER ASSY GW RED W/ANTENNA *2 60.WFA07.
CATEGORY PARTNAME ACER P/N. SATA HDD/HARD DISK DRIVE HDD SEAGATE 2.5" 5400rpm 160GB ST9160314AS Wyatt SATA LF F/W:0001SDM1 KH.16001.042 HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA LF F/W: FG011J KH.16004.006 HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.16007.026 HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS Wyatt SATA LF F/W:0001SDM1 KH.25001.016 HDD TOSHIBA 2.5" 5400rpm 250GB MK2555GSX Libra SATA LF F/W:FG001J KH.25004.
CATEGORY PARTNAME ACER P/N. Keyboard GATEWAY GP1T SJM11 87KS Black Portuguese Texture KB.I110G.017 Keyboard GATEWAY GP1T SJM11 86KS Black Russian Texture KB.I110G.018 Keyboard GATEWAY GP1T SJM11 87KS Black SLO/ CRO Texture KB.I110G.019 Keyboard GATEWAY GP1T SJM11 87KS Black Spanish Texture KB.I110G.020 Keyboard GATEWAY GP1T SJM11 87KS Black Sweden Texture KB.I110G.021 Keyboard GATEWAY GP1T SJM11 87KS Black Swiss/G Texture KB.I110G.
CATEGORY PARTNAME ACER P/N. MAINBOARD GS45 ICH9M CPU SU4100B W/O RAM FOR 3G MB.PJ306.002 Memory NANYA SO-DIMM DDRII 667 2GB NT2GT64U8HD0BN-3C LF 128*8 0.07um KN.2GB03.011 Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663QZ3-CE6 LF KN.2GB0B.003 Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663EH3-CE6 LF 128*8 0.055um KN.2GB0B.011 Memory HYNIX SO-DIMM DDRII 667 2GB HYMP125S64CP8-Y5 LF KN.2GB0G.004 THERMAL MODULE UMA 60.SA107.006 SPEAKER SET 23.SA107.001 LOWER CASE SCREW RUBBER 47.WF807.
Appendix A Model Definition and Configuration Model RO Acer Part No Description EC1401h PA LX.WF30Y.005 EC1401h VHB32WTMCA2 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENJ1 EC1401u PA LX.WF30Y.004 EC1401u VHB32WTUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_EN11 EC1402u PA LX.WF30Y.003 EC1402u VHB32WTMUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENL1 EC1403u PA LX.WF30Y.002 EC1403u VHB32WTMUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENO1 EC1401e PA LX.WF30Y.
Model Acer Part No Description EC1801j AAP LX.WFA0X.008 EC1801j VHP32WJP1 UMACrr 2*1G/250/BT/6L2.8/ 5R/CB_n2_0.3D_BAG_GEk_JA11 EC1802h PA LX.WFA0X.005 EC1802h VHP32WTMCA2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ENJ6 EC1802u PA LX.WFA0X.004 EC1802u VHP32WTUS1 UMACrr 2G+1G/250/6L2.8/ 5R/CB_n2_0.3D_GEk_EN11 EC1802m PA LX.WFA0X.002 EC1802m EM VHP32WTMX2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ES21 EC1803a AAP LX.WFA0X.007 EC1803a VHP32WTAU1 UMACrr 2*2G/320/BT/6L2.8/ 5R/CB_n2_0.
Model CPU VGA Chip LCD Memory 1 HDD 1(GB) EC1802u C2SSU3500B NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS EC1802m C2SSU3500B NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS EC1803a C2SSU3500B NLED11.6WXGAG UMA SO2GBII6 N320GB5.4KS EC1804a C2SSU3500B NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS EC1802e C2SSU3500B NLED11.6WXGAG UMA SO2GBII6 N250GB5.4KS EC1801i C2SSU3500B NLED11.6WXGAG UMA SO1GBII6 N320GB5.4KS EC1806i C2SSU3500B NLED11.6WXGAG UMA SO1GBII6 N320GB5.
Extra SW1 Card Reader EC1801j NIS 5 in 1-Build in SP1x2HMW SP1x2HMW BT 2.1 6CELL2.8 EC1802h NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.8 EC1802u NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.8 EC1802m NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.8 EC1803a NIS 5 in 1-Build in SP1x2HMW SP1x2HMW BT 2.1 6CELL2.8 EC1804a NIS 5 in 1-Build in SP1x2HMW SP1x2HMW BT 2.1 6CELL2.8 EC1802e NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department.
BRAND Type Description Camera Chicony 0.3M LDV Chicony Camera Lilac_2G Suyin 0.3M LDV Suyin Camera Rose_2G 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD INTEL CM723B CPU Intel Celeron 723 BGA 1.2G 1M 800 10W R-0 ULV INTEL C2SSU3500B CPU Intel Core2Solo SU3500 BGA 1.4G 3M 800 5.5W ULV HGST N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB Falcon B HTS543216L9SA00 SATA LF F/W:C40C HGST N160GB5.4KS HDD HGST 2.
BRAND WD Type Description N500GB5.4KS HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01 NT1T Keyboard ACER NT-1T JV11 Internal 11 Standard Black NONE Texture AR8131L Atheros AR8131L AUO NLED11.6WXGA G LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 AUO NLED11.6WXGA G LED LCD AUO 11.6" WXGA Glare B116XW02 V0 2A LF 200nit 8ms 500:1 AUO NLED11.6WXGA G LED LCD AUO 11.6" WXGA Glare B116XW02 V0 LF 200nit 8ms 500:1 CMO NLED11.6WXGA G LED LCD CMO 11.
BRAND Type Description WiFi Antenna WNC PIFA PIFA Foxconn 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) INTEL SP1x2HABG Lan Intel WLAN 512AG_HMWG Shirley Peak 5100 MM#897072 INTEL SP1x2HMW Lan Intel WLAN 512AN_HMWG Shirley Peak 5100 MM#895373 Liteon 3rd WiFi 1x2 BGN Liteon Wireless LAN Atheris HB93 1x2 BGN (HM) WN6602AH Wireless LAN 158 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
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A Antennas Removing 82, 84 B Battery Pack Removing 45 BIOS ROM type 19 vendor 19 Version 19 BIOS Utility 25–33 Advanced 28 Boot 31 Exit 32 Navigating 25 Power 31 Save and Exit 32 Security 28 System Security 32 brightness hotkeys 13 Button Board Removing 59 C Camera Board Removing 77, 90 caps lock on indicator 9 Common Problems 122 CRT Cable Removing 69 D DIMM Module Removing 49 Display 4 display hotkeys 13 E Euro Key 14 External Module Disassembly 161
Flowchart 44 F Features 1 33 Flash Utility 33 FLASH Utility FRU (Field Replaceable Unit) List 141 H Hard Disk Drive Module Removing 47 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 132 129 Internal Speaker Failure 128 Internal Microphone Failure J Jumper and Connector Locations K Keyboard Removing 55 Keyboard Failure 126 L LCD Bezel Removing 76, 91 LCD Brackets Removing 81 LCD Cable Removing 81 LCD Failure 125 LCD Module Removing 104 LCD Module Disassembly
M Main Unit Disassembly Flowchart 53 Mainboard Removing 69 media access on indicator 9 Memory Check 122 Microphone Removing 78, 88 Model Definition 151 N No Display Issue 123 num lock on indicator 9 O ODD Failure 131 Online Support Information 159 P Panel 5 PC Card 9 Power On Failure 122 S Speaker Module Removing 66 speakers hotkey 13 System Block Diagram 4 T Test Compatible Components 155 Thermal Module Removing 72 Touch Pad Failure 127 Troubleshooting Built-in KB Failure 126 I
LCD Failure 125 No Display 123 ODD 131 Other Failures 131 Power On 122 Touch Pad 127 USB 131 U Undetermined Problems 132 Upper Cover Removing 57 USB Failure (Rightside) 131 utility BIOS 25–33 V volume hotkeys 13 W Windows 2000 Environment Test WLAN Board Removing 51 164 155