Manual

40
www.gateway.com
Solutions
I cannot turn on my player
■ Make sure that the battery is installed correctly. For more information, see “Installing
the battery” on page 11.
■ Make sure that the installed battery has a charge. Try installing a fresh battery.
■ Make sure that you press down on the joystick until the Gateway logo appears.
I cannot turn off my player
■ Make sure that you press down on the joystick until the Continue Holding To Power Off
message disappears.
I cannot read the display
■ The backlight may be turned off. Open the menu, select Settings, then select Backlight.
Make sure the setting is set to
On. For more information, see “Using the on-screen menu”
on page 21.
When I connect my player to my computer, I do not see my player in the My Computer
or Windows Explorer window
■ If you are using Windows XP, Windows Me, or Windows 2000, your computer should
automatically detect your player when you plug it in.
■ Disconnect and reconnect your player.
■ Connect your player to a different USB port on your computer.
■ Plug another USP device into the USB port on your computer to make sure that the
port is working.
■ Restart your computer.
■ If you are using Window 98SE, you need to install the driver for the player. For more
information, see “Installing the driver (Windows 98SE only)” on page 28.