NOTEBOOK REFERENCEGUIDE ®
Contents Chapter 1: About This Reference. . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing your online User Guide . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . 3 Gateway model and serial number . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . 3 For more information . . . . . . . . . . . . . . . . .
Contents Using the optional fingerprint reader . . . . . . . . . . . . . . . . . 29 Running the TouchStrip Tutorial . . . . . . . . . . . . . . . . . . 30 Enrolling your fingerprints . . . . . . . . . . . . . . . . . . . . . . . 30 Using the Fingerprint Control Center . . . . . . . . . . . . . . . 33 Using the fingerprint reader features . . . . . . . . . . . . . . 34 Using the smart card reader . . . . . . . . . . . . . . . . . . . . . . . . 34 Using a privacy filter . . . . . . . . . . . . . . . . . . .
www.gateway.com Recharging the battery(ies) . . . . . . . . . . . . . . . . . . . . . . . . . 62 Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Replacing the main battery . . . . . . . . . . . . . . . . . . . . . . 63 Installing a secondary battery . . . . . . . . . . . . . . . . . . . . 64 Recalibrating the battery(ies) . . . . . . . . . . . . . . . . . . . . . . . . 65 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 8: Upgrading Your Notebook . . . . . . . 97 Preventing static electricity discharge . . . . . . . . . . . . . . . . . 98 Adding or replacing memory modules . . . . . . . . . . . . . . . . 99 Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . 103 Chapter 9: Troubleshooting . . . . . . . . . . . . . . 109 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gateway.com Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Before calling Gateway Customer Care . . . . . . . . . . . . 136 Appendix A: Legal Information . . . . . . . . . . . . 139 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CHAPTER1 About This Reference • • • • • About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information 1
CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive.
www.gateway.com Gateway contact information Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.
CHAPTER 1: About This Reference For more information For more information about your notebook, visit Gateway’s Support page at www.gateway.com or the Web address shown on your notebook’s label. The Support page also has links to additional Gateway documentation and detailed specifications.
CHAPTER2 Checking Out Your Notebook • • • • • • Front Left Right Back Bottom Keyboard area 5
CHAPTER 2: Checking Out Your Notebook Front LCD panel release latch Wireless network switch Speaker Power indicator Headphone jack Battery charge indicator Speaker Component Microphone jack Icon Description LCD panel release latch Slide to open the LCD panel. Microphone jack Plug a microphone into this jack. The built-in microphone (see “Keyboard area” on page 11) is turned off while an external microphone is connected.
www.gateway.com Component Icon Headphone jack Description Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. Left Kensington lock slot Ventilation fan USB port Memory card PC Card reader IEEE 1394 port slot Monitor port Component Icon Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot.
CHAPTER 2: Checking Out Your Notebook Component Icon Description IEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder or MP3 player) into this 4-pin IEEE 1394 port. PC Card slot Insert one Type II PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 50. Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader.
www.gateway.com Component Icon Description Modular bay Insert a module such as a CD drive, DVD drive, combination DVD/CD-RW drive, multi-format DVD±RW drive, diskette drive, a second hard drive, a secondary battery, or a weightsaver into this bay. For more information, see “Changing modules” on page 44. To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page 47.
CHAPTER 2: Checking Out Your Notebook Bottom Main battery Battery lock Battery latch Docking port Modular bay latch Customer care label Online Support: Tech Support Phone: Hours: Model: S/No: Memory bay/Hard drive bay Component Icon Description Customer Care label Includes the Customer Care contact information. For more information, see “Gateway contact information” on page 3. Modular bay latch Slide to release the module. For more information, see “Changing modules” on page 44.
www.gateway.com Keyboard area Microphone Mobility center button Status indicators Power button Keyboard Optional fingerprint reader Component Icon Touchpad Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see “Using the keyboard” on page 25. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Using the status indicators” on page 24.
CHAPTER 2: Checking Out Your Notebook Component Icon Description Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on page 35. Fingerprint reader (optional) Provides enhanced security. For more information, see “Using the optional fingerprint reader” on page 29.
CHAPTER3 Setting Up and Getting Started • • • • • • • • • • • • • • • Working safely and comfortably Connecting the AC adapter Connecting the dial-up modem Connecting to a broadband modem or network Starting your notebook Turning off your notebook Restarting (rebooting) your notebook Using the status indicators Using the keyboard Using the optional fingerprint reader Using the smart card reader Using the EZ Pad touchpad Adjusting the brightness Adjusting the volume Turning your wireless radio on or off 13
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight. • Place your feet flat on the floor or on a footrest. • Although notebooks are sometimes called “laptops,” do not use your notebook while it rests on your unprotected lap.
www.gateway.com Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. • Select a flat surface for your computer desk. • Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad.
CHAPTER 3: Setting Up and Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or your notebook’s main and optional secondary batteries. The battery(ies) were shipped to you partially charged. You should use the AC adapter right away to fully charge the battery(ies). Allow three hours for the battery(ies) to fully charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside.
www.gateway.com 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Front” on page 6 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the following steps until it turns on: a Unplug the adapter from your notebook, then plug it back in. b Press FN+F1 to toggle the status lights on and off.
CHAPTER 3: Setting Up and Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning High voltages can enter your notebook through both the power cord and the modem connection.
www.gateway.com Connecting the dial-up modem Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) UL-listed or CSA-certified telecommunication line cord for your dialup modem connection. To connect the modem: 1 Insert one end of the modem cable into the modem jack on your notebook.
CHAPTER 3: Setting Up and Getting Started Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network. To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network jack on your notebook. Tip For the location of the network jack on an optional port replicator, see the port replicator user guide.
www.gateway.com 2 Press the power button located above the keyboard. Tip For more information about changing the power button mode, see “Changing advanced settings” on page 71. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account. 4 Attach and turn on any peripheral devices, such as printers, scanners, speakers, and an optional port replicator.
CHAPTER 3: Setting Up and Getting Started Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator flashes. If your notebook is in Sleep mode, press the power button to “wake” it up. Tip For more information about Sleep mode, see “Changing power modes” on page 67.
www.gateway.com To turn off your notebook: (Start), click the arrow next to the lock icon, then click Shut Down. The notebook turns off. • Click Important If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding.
CHAPTER 3: Setting Up and Getting Started Using the status indicators Important If none of the indicators are on, you may need to press FN+F1 to toggle the status indicators on. Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located to the right of the keyboard.
www.gateway.com Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.
CHAPTER 3: Setting Up and Getting Started Key type Icon Description Navigation keys Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. FN key Press the FN key in combination with a colored system key to perform a specific action. Windows key Press this key to open the Windows Start menu.
www.gateway.com Press and hold FN, then press this system key... To... Turn the optional IEEE 802.11 wireless network radio on or off. For more information, see “Wireless Ethernet Networking” in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.
CHAPTER 3: Setting Up and Getting Started Press and hold FN, then press this system key... F8 -+ To... Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright sunlight. Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting.
www.gateway.com Press and hold FN, then press this system key... To... Decrease volume. For more information, see “Adjusting the volume” on page 38. Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 38. Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons.
CHAPTER 3: Setting Up and Getting Started Running the TouchStrip Tutorial Before using the fingerprint reader the first time, you should run the TouchStrip Tutorial which teaches you the correct method to use the fingerprint reader. To run the TouchStrip Tutorial: 1 Click (Start), All Programs, Protector Suite QL, then click Fingerprint Tutorial. 2 Click Next to proceed through the tutorial.
www.gateway.com The User Enrollment wizard opens. 4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click Next. The TouchStrip Tutorial runs. For more information, see “Running the TouchStrip Tutorial” on page 30. After you have completed the tutorial, the Enrollment screen appears. -ORIf you do not want to run the TouchStrip Tutorial, click to uncheck the Run interactive tutorial check box, then click Next. The Enrollment screen appears.
CHAPTER 3: Setting Up and Getting Started 5 Click the button above the finger you are enrolling. A new box appears with three empty circles in it. 6 Swipe your finger. A sample will be created and is indicated by a fingerprint icon in one of the circles. 7 Repeat Step 6 two more times, then click Next. The Advanced Security screen appears.
www.gateway.com 8 Type a password in the Backup password box, type the same password in the Retype password box, then click Next. 9 Click Finish. Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used. You can: • Add new fingerprints to the database • Edit or delete fingerprints from the database • Modify how fingerprints are used for logging onto the notebook.
CHAPTER 3: Setting Up and Getting Started Using the fingerprint reader features For more information about the fingerprint reader and how to use its features, click (Start), All Programs, Protector Suite QL, then click Help. Using the smart card reader Your notebook includes a smart card reader that provides enhanced logon security. A smart card is a plastic card similar to an ATM card.
www.gateway.com Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad Scroll zone Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.
CHAPTER 3: Setting Up and Getting Started You can use the EZ Pad left and right buttons below the touchpad to select objects. Tip You can attach a mouse to the notebook or optional port replicator using a USB port. You do not need to shut down the notebook to connect a USB mouse.
www.gateway.com To... Do this... Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.
CHAPTER 3: Setting Up and Getting Started Adjusting the volume You can use the volume control to adjust the overall volume of your notebook. To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 26. -ORPress the Mobility Center button . The Windows Mobility Center window opens.
www.gateway.com 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds). 5 Click X in the top-right corner of the window to close it. Turning your wireless radio on or off Your Gateway notebook may have a factory-installed wireless radio.
CHAPTER 3: Setting Up and Getting Started IEEE 802.11 wireless network radio Your notebook may have an IEEE 802.11 radio for communicating with other computers on a wireless Ethernet network. To turn the wireless IEEE 802.11 radio on: 1 Slide the wireless network switch to the ON position. For more information, see “Front” on page 6. 2 Press FN + F2. The wireless status indicator turns on.For the location of the wireless status indicator, see “Using the status indicators” on page 24.
www.gateway.com To turn the Bluetooth radio off: • Press FN + F6. -ORSlide the wireless network switch to the OFF position to turn both IEEE 802.11 and Bluetooth off. For more information, see “Front” on page 6. Tip For more information about using your notebook on a Bluetooth Personal Area Network, see “Bluetooth Networking” in your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type the keyword Bluetooth in the Search Help box, then press ENTER.
CHAPTER 3: Setting Up and Getting Started 42
CHAPTER4 Using Drives and Accessories • • • • • • • Changing modules Using the CD or DVD drive Using the memory card reader Adding and removing a PC Card Using a port replicator Installing a printer or other peripheral device Viewing the display on a projector or monitor • Viewing the display on a television • Ordering accessories 43
CHAPTER 4: Using Drives and Accessories Changing modules Your notebook’s modular bay supports different bay modules, such as a CD drive, DVD drive, combination DVD/CD-RW drive, DVD±RW drive, a second hard drive, a diskette drive, a secondary battery, or a weightsaver. Security screw (optional) Modular bay latch Modular bay To change bay modules: 1 If you are removing a drive, make sure that there is no disc in it. 2 Make sure that the notebook is not in Sleep or Hibernate mode.
www.gateway.com 6 Remove the optional security screw if your notebook has one. Security screw (optional) 7 Slide the bay module release latch. The module moves out slightly.
CHAPTER 4: Using Drives and Accessories 8 Slide the bay module out. 9 Firmly push the new bay module straight into the bay until the latch clicks into place. 10 Reinstall the optional security screw if your notebook has one. 11 Connect the optional port replicator.
www.gateway.com Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo... ROM/R/RW This is your drive type... Use your drive for... CD drive Installing programs, playing audio CDs, and accessing data. You cannot use this drive to create CDs or DVDs or play DVDs.
CHAPTER 4: Using Drives and Accessories Using a CD or DVD [ Manual eject hole Eject button Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4.
www.gateway.com Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure Digital™, RS-MultiMediaCard™, and xD-Picture Card™. Important RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media. Inserting a memory card To insert a memory card: • Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook.
CHAPTER 4: Using Drives and Accessories Removing a memory card Important Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook. To remove a memory card: 1 Push the memory card into the notebook. The memory card pops out slightly. 2 Pull the memory card out of the notebook.
www.gateway.com To remove a PC Card: 1 Turn off your notebook, then go to Step 5. -ORDouble-click the remove hardware icon in the taskbar. The Safely Remove Hardware dialog box opens. Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. 2 Click the PC Card name, then click Stop. The Stop a Hardware device dialog box opens. 3 Click the PC Card name, then click OK. The Safe to Remove Hardware dialog box opens. 4 Click OK.
CHAPTER 4: Using Drives and Accessories Installing a printer or other peripheral device Your notebook or optional port replicator has one or more of the following ports: IEEE 1394 (also known as Firewire® or i.Link®), Universal Serial Bus (USB), S-Video (analog video), DVI (digital video), and S/PDIF (digital audio). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook.
www.gateway.com To connect your USB device to your notebook: 1 Connect one end of the USB cable to your device. 2 Connect the other end of the cable to a USB port on your notebook. Tip For the location of the USB ports on your notebook, see “Left” on page 7 and “Right” on page 8. For the location of the USB ports on an optional port replicator, see the port replicator user guide. Connecting an IEEE 1394 device Your notebook has a 4-pin IEEE 1394 port (also known as a Firewire® or i.
CHAPTER 4: Using Drives and Accessories Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. In addition, if you have the optional port replicator, you can connect a monitor or projector using a DVI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control the presentation from your notebook at the same time as you face your audience.
www.gateway.com Adjusting the display properties If the image on the projector or monitor does not appear correctly, or if you want to use the display as an extension of your notebook desktop, you should adjust the display properties on the projector or external monitor. To adjust the display properties on a projector or external monitor: 1 Press the Mobility Center button . The Windows Mobility Center window opens.
CHAPTER 4: Using Drives and Accessories 6 To use the external monitor or projector as an extension of your desktop (increasing the size of your Windows desktop), click to select the check box for Extend my Windows desktop onto this monitor. You can click and drag the “2” monitor icon to position it the same way the physical monitor is arranged on your desk. 7 Click OK.
www.gateway.com 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary. 4 Click OK. 5 Click Turn on to turn on the presentation settings. When you are finished giving the presentation, click Turn off to return to your standard notebook settings. Viewing the display on a television The S-Video out jack on your notebook lets you view your notebook display on a television screen using a standard S-Video cable.
CHAPTER 4: Using Drives and Accessories To view your notebook display on a television: 1 With your notebook off, connect one end of a standard S-Video cable to the S-Video out jack on your notebook. Tip For the location of the S-Video out jack on an optional port replicator, see the port replicator user guide. 2 Connect the other end of the cable to the Video in jack on your television or VCR. 3 Turn on the television or VCR. 4 Start your notebook.
www.gateway.com Batteries If you run your notebook on battery power for extended periods, you may want to buy an additional main battery or a secondary battery so you can swap batteries when necessary. See “Changing batteries” on page 63 for more information about using an additional battery.
CHAPTER 4: Using Drives and Accessories Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.
CHAPTER5 Managing Power • • • • • Monitoring the battery charge Recharging the battery(ies) Recalibrating the battery(ies) Extending battery life Changing notebook power settings 61
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power. Closely monitor the battery charge.
www.gateway.com Changing batteries Replacing the main battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children.
CHAPTER 5: Managing Power 5 Slide the battery out of the notebook. 6 Slide a recharged battery into the notebook until it snaps into place. 7 Slide the battery lock to the locked position. 8 Turn your notebook over. 9 Open the LCD panel. Installing a secondary battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations.
www.gateway.com Recalibrating the battery(ies) Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. If your notebook unexpectedly goes into Sleep mode while you are using it but the battery charge is not low, you may need to recalibrate your battery(ies). You should also recalibrate the battery(ies) periodically to maintain the accuracy of the battery gauges.
CHAPTER 5: Managing Power Extending battery life Maximizing battery performance To get maximum performance from your notebook battery(ies), we recommend that you initially condition (fully charge and discharge) your new battery(ies) a few times during the first several weeks of use, to let them reach their maximum rated capacity.
www.gateway.com • Turn off auto-save features in Microsoft Office and other applications. • Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives. • Use the CD or DVD drive only when necessary. This drive uses a large amount of power. • Recharge the battery(ies) often, take an extra battery, and fully recharge the batteries before traveling. For more information, see “Recharging the battery(ies)” on page 62.
CHAPTER 5: Managing Power • Hibernate - (also called save to disk) writes all current • memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode.
www.gateway.com Changing notebook power settings You can change the function of your notebook’s power button, Sleep system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Mobility Center by selecting power plans and adjusting advanced power settings. Changing the power plan Power plans (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off.
CHAPTER 5: Managing Power To change the power plan: 1 Press the Mobility Center button Mobility Center window opens. . The Windows 2 Click (Change power settings). The Select a power plan window opens. 3 Select the power plan you want to use. - OR Click Change plan settings, modify the power plan you selected, then click Save changes. Help For more information about changing the power plan, click Start, then click Help and Support. Type the keyword power plan in the Search Help box, then press ENTER.
www.gateway.com Changing advanced settings Advanced power settings let you assign different power saving modes to the power button and Sleep system key. You can also select which power saving mode is activated when you close the LCD panel. To change advanced power management settings: . The Windows Mobility Center window opens. 1 Press the Mobility Center button 2 Click (Change power settings). The Select a power plan window opens.
CHAPTER 5: Managing Power To turn on Hybrid Sleep mode: 1 On the Select a power plan window, click Change plan settings for the plan you are using. The Change settings for the plan window opens. 2 Click Change advanced power settings. The Power Options dialog box opens. 3 Click the + in front of Sleep, then click the + in front of Allow hybrid sleep. 4 Change the values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support.
CHAPTER6 Traveling with Your Notebook • • • • • • • • Packing your notebook Traveling by air Dial-up modem Radio frequency wireless connections Files Security Power Additional tips 73
CHAPTER 6: Traveling with Your Notebook Packing your notebook • Remove all peripheral devices and cables. Remember to pack those you will need while traveling. • Pack your notebook securely into a briefcase or • hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage. Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your notebook as luggage.
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see “Legal Information” on page 139 for general wireless regulatory guidelines. • Every country has different restrictions on the use of • wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.
CHAPTER 6: Traveling with Your Notebook Security • Get a locking cable for your notebook so you can attach • • • a cable lock and leave your notebook in your hotel room while you are away. Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the X-ray machine in security checkpoints.
www.gateway.com 4 Highlight Password on boot, then press ENTER. 5 Highlight Enabled, then press ENTER. 6 Open the Exit menu, highlight Exit Saving Changes, then press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in Step 3. • Review the information in “Protecting your notebook” in your online User Guide. Power • Take your AC power adapter to recharge the battery. If • • you are traveling internationally, take power plug adapters.
CHAPTER 6: Traveling with Your Notebook • Consult your insurance company and credit card • company to learn about emergency travel assistance if your notebook is lost or damaged. Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center.
CHAPTER7 Maintaining Your Notebook • • • • • Caring for your notebook Cleaning your notebook Maintaining the battery(ies) Cleaning CDs or DVDs Recovering your system 79
CHAPTER 7: Maintaining Your Notebook Caring for your notebook To extend the life of your notebook: • Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives.
www.gateway.com Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit: • A soft, lint-free cloth • An aerosol can of air that has a narrow, straw-like extension • Cotton swabs • A DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook.
CHAPTER 7: Maintaining Your Notebook If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty.
www.gateway.com Storing batteries Do not charge up the battery, then store it away. A stored battery should be used every three to four weeks. Let the battery fully discharge, then recharge to 40% if you plan to store it again. If you store a battery for longer than three to four weeks, the battery could fully discharge because the battery circuitry itself consumes power. If you have a spare lithium-ion battery, use one exclusively and keep the other cool by placing it in the refrigerator.
CHAPTER 7: Maintaining Your Notebook Recovering your system You can solve most notebook problems by following the information in “Troubleshooting” on page 109 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of the notebook’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions.
www.gateway.com Recovering pre-installed software and drivers You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory. If you need to recover software that did not come pre-installed on your system, you need to follow that software’s installation instructions. You can recover pre-installed software and drivers from a set of recovery discs (you must create the discs) or by using Gateway Recovery Center.
CHAPTER 7: Maintaining Your Notebook To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The What would you like to do? dialog box opens. 3 Click Create system recovery discs, then click Next. 4 Insert a blank, recordable disc into the recordable disc drive, then click Next.
www.gateway.com 5 If you have enough blank discs of the specified type, click I have enough discs, then click Next. If you do not have enough discs, choose a different disc type, or click Cancel. The disc recording begins. Label the discs as they are completed. Important Use a permanent marker to label each disc “Software and Driver Recovery,” along with a short description of which notebook the discs are for.
CHAPTER 7: Maintaining Your Notebook 2 To recover software that was pre-installed, click Programs, then click Application recovery. - OR To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then click Next.
www.gateway.com Recovering pre-installed software and drivers using recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. If a recovery disc does not offer the software or driver you need to recover, try another disc. To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into the CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe.
CHAPTER 7: Maintaining Your Notebook 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc.
www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes “snapshots” of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. You can also create a restore point manually.
CHAPTER 7: Maintaining Your Notebook 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. 3 Click the restore point you want, click Next, then click Finish. A confirmation message box appears. 4 Click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your notebook.
www.gateway.com 2 On the left side of the window, click Create a restore point or change settings, then click Next. The System Properties dialog box opens to the System Protection tab. 3 Click Create. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. The restore point is created. 5 Click OK.
CHAPTER 7: Maintaining Your Notebook To delete everything on your hard drive and re-install all factory software: 1 If you can still run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. b Click Recovery, then click Next. Your notebook restarts. 2 If you cannot run Windows: a Turn on or restart your notebook. b While the notebook is starting up, repeatedly press F8 until the Recovery Options screen opens.
www.gateway.com 9 Click Yes, then click Next. The Factory image recovery window opens, which shows you the progress of the system recovery. When recovery is finished, the Recovery is complete window opens. 10 Click Finish, then click Restart. Your notebook restarts in its original factory condition. You still need to reinstall any software that was not pre-installed on your notebook. If you selected Recovery with automatic data backup in Step 8, you can find your backed up files in c:\backup.
CHAPTER 7: Maintaining Your Notebook 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your notebook’s pre-installed software and device drivers. For instructions, see “Recovering pre-installed software and drivers using recovery discs” on page 89.
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 97
CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the main and optional secondary batteries before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
www.gateway.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any slot. Memory bay To add or replace memory modules: 1 Follow the guidelines under “Preventing static electricity discharge” on page 98.
CHAPTER 8: Upgrading Your Notebook 7 Loosen the eight or nine (depending on model) memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw Screw Screw 8 Lift the memory bay cover, then remove it.
www.gateway.com 9 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.
CHAPTER 8: Upgrading Your Notebook 10 Pull the memory module out of the slot. 11 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. 12 Replace the memory bay cover, then tighten the cover screws. 13 Insert the main and optional secondary batteries, then turn your notebook over.
www.gateway.com Replacing the hard drive kit Tools You need a small Phillips screwdriver and the Windows Vista DVD to replace the hard drive kit. If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive bay To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more information, see “Recovering pre-installed software and drivers” on page 85.
CHAPTER 8: Upgrading Your Notebook 8 Turn your notebook over so the bottom is facing up, then remove the main and optional secondary batteries. For more information, see “Changing batteries” on page 63. 9 Loosen the 8 or 9 hard drive bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw Screw Screw 10 Lift the hard drive bay cover, then remove it.
www.gateway.com 11 Remove the two screws connecting the hard drive to the notebook. Screw Screw 12 Using the plastic tab, slide the old hard drive, then remove it. 13 If your new hard drive already includes the hard drive bracket, go to Step 18. -ORIf you need to move the hard drive bracket from your old hard drive to your new hard drive, go to Step 14.
CHAPTER 8: Upgrading Your Notebook 14 Remove the four screws that secure the hard drive to the hard drive bracket. Screw Screw Screw Screw 15 Remove the bracket from the old drive. 16 Place the new drive, label side up, onto the bracket so the screw holes line up. 17 Replace the screws that secure the bracket to the drive.
www.gateway.com 18 Slide the new hard drive kit into your notebook, then replace the screws that secure the hard drive kit to the notebook. 19 Replace the hard drive bay cover, then tighten the cover screws. 20 Insert the main and optional secondary batteries, then turn your notebook over. 21 Connect to the optional port replicator.
CHAPTER 8: Upgrading Your Notebook 108
CHAPTER9 Troubleshooting • • • • Safety guidelines First steps Troubleshooting Telephone support 109
CHAPTER 9: Troubleshooting Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. Tip For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 98.
www.gateway.com • If the notebook will not turn on, try turning it on with • the notebook plugged in and the main and optional secondary batteries removed, then try turning the notebook on with the notebook unplugged and the battery(ies) installed. If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down • • the exact message.
CHAPTER 9: Troubleshooting Diskette drive (modular or external) The diskette drive is not recognized • Shut down and restart your notebook. • The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the diskette again. You see an “Access Denied” or “Write protect” error message • Move the write-protection tab in the upper-right corner of the diskette down (unprotected). • The diskette may be full.
www.gateway.com Display The screen is too dark • Adjust the brightness using the system keys or Windows Mobility Center. For more information about adjusting the brightness, see “Adjusting the brightness” on page 37. The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For instructions on changing the screen resolution, see “Changing the color depth and screen resolution” in your online User Guide.
CHAPTER 9: Troubleshooting • Make sure the notebook is not in Sleep or Hibernate mode. Press the power button. • The notebook may be sending its display to an external monitor or projector. Press FN + F4 several times to toggle through the LCD panel, an external monitor or projector, or both. DVD drives Your notebook does not recognize a disc • The disc may not be seated correctly in the tray.
www.gateway.com • If you are using the built-in speakers, make sure that • • nothing is plugged into the headphone jack on the notebook. For the location of the headphone jack, see “Front” on page 6. If you are using powered speakers, make sure that they are plugged in and turned on. Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 83. • Your notebook may be experiencing some temporary • memory problems. Shut down and restart your notebook. Reinstall the audio device drivers.
CHAPTER 9: Troubleshooting Ethernet Ethernet troubleshooting is covered under “Networks (wired)” on page 127. File management A file was accidentally deleted • Recover the file from the Recycle Bin by following the instructions in “Deleting files and folders” in your online User Guide. Caution If a file was deleted while holding down the SHIFT key or if the Recycle Bin has been emptied, the file cannot be restored.
www.gateway.com Hard drive You see an “Insufficient disk space” error message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnecessary files” in your online User Guide. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Caution All deleted files will be lost when you empty the Recycle Bin. • Save your files to another drive.
CHAPTER 9: Troubleshooting Internet You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see “Right” on page 8. -ORIf you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For the location of your network jack, see “Right” on page 8.
www.gateway.com • The complexity of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook People are sending you e-mail messages, but you have not received any mail • Click the receive button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support.
CHAPTER 9: Troubleshooting Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com.
www.gateway.com • Screen resolution—By default, the notebook uses a screen resolution optimized for the LCD screen. Many TVs cannot display this high of a resolution and may shift, scramble, or scroll the picture. For a better picture on a TV display, you may need to lower the screen resolution to 800 × 600 or 640 × 480. For more information about changing the screen resolution, see “Changing color depth and screen resolution” in your online User Guide.
CHAPTER 9: Troubleshooting You need to configure your Media Center to output to a TV • In Media Center mode, your notebook detects whether you are using a VGA or an S-Video display device and automatically changes the display settings for the type of display device you are using. For more information, review the FAQ topic at www.gateway.com. You want to change display settings to get better TV or DVD image quality • Adjust the display device brightness, contrast, hue, and saturation.
www.gateway.com To check the memory: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click System and Maintenance. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press ENTER.
CHAPTER 9: Troubleshooting • Make sure that the modem cable is less than 6 feet (1.8 meters) long. • Remove any line splitters or surge protectors from your • telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem.
www.gateway.com You can also call your telephone service and have the telephone line checked for noise or low line levels. • Try another telephone line (either a different telephone • number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service to fix the original line. Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service.
CHAPTER 9: Troubleshooting • If the modem shares the telephone line with another • • • device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. Shut down and restart your notebook. Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open programs.
www.gateway.com To turn down the modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. The Phone and Modem Options dialog box opens. 4 Click the Modems tab. 5 Click the modem you want to adjust, then click Properties. The Modem Properties dialog box opens. 6 Click the Modem tab, then adjust the Speaker volume control. 7 Click OK twice to close the Phone and Modem Options dialog box.
CHAPTER 9: Troubleshooting You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other end is plugged into a router. For the location of your network jack, see “Right” on page 8. • Make sure that all computers are plugged into a powered electrical outlet and turned on. • Make sure that the router is plugged into a powered • electrical outlet and turned on.
www.gateway.com Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Remove the dial-up connection in the Internet Options in Internet Explorer.
CHAPTER 9: Troubleshooting Your connection on the network seems intermittent or your wireless network is running slower than you expect • The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, ceilings, floors, and doors. If your wireless network is running slower than you expect, you should check your network signal strength.
www.gateway.com Your wireless network is listed as a preferred network, but it has an “x” on it • An x means your preferred network is not currently available or you are not currently in range to connect. Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point.
CHAPTER 9: Troubleshooting You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems • Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation.
www.gateway.com Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooting in the Search Help box, then press ENTER. The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your notebook.
CHAPTER 9: Troubleshooting You see a “Printer queue is full” error message • Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 If the printer status is Offline, right-click the name of the printer you want to use, then click Use Printer Online to set the printer to work online.
www.gateway.com Status indicators The status indicators are not functioning • Make sure the status indicators are turned on. Press FN+F1 to toggle the indicators. Touchpad Touchpad is not working • Make sure the touchpad is turned on. For more information, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad.
CHAPTER 9: Troubleshooting • Make sure that the television is turned on and that the S-Video cable is connected correctly. • Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see “Viewing the display on a television” on page 57.
www.gateway.com • Have your customer ID, serial number, and order • • number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. The label on the bottom of your notebook includes the Gateway Customer Care telephone number. For more information, see “Gateway contact information” on page 3.
CHAPTER 9: Troubleshooting 138
APPENDIXA Legal Information • • • • Important safety information Regulatory compliance statements Environmental information Notices 139
CHAPTER 1: Legal Information Important safety information Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger (for example, No.
www.gateway.com • Unplug the notebook from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the notebook. • The notebook does not operate properly when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway.
CHAPTER 1: Legal Information Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements.
www.gateway.com The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.
CHAPTER 1: Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. Mercury Warning Hg Warning The lamp in this display contains mercury. Do not put in trash.
www.gateway.com Canada Industry Canada (IC) Intentional emitter per RSS 210 Caution To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.
CHAPTER 1: Legal Information Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly.
www.gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
CHAPTER 1: Legal Information Notices Copyright © 2007 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Index A AC adapter connecting 16 connector 9 international adapters 67 accessories purchasing 58 safety precautions 141 acoustic handset coupler 74 airplane power adapters 58 application key 26 arrow keys 26 audio adjusting volume 28, 29, 38 back button 28 headphone jack 7 microphone jack 6 muting 29, 38 next button 28 pause button 28 play button 28 stop button 28 troubleshooting 134 volume down button 29 volume up button 28 audio CD cleaning 83 inserting 48 automobile power adapter 58, conserving power 66
Index C cable lock 7 cable modem 9, 20 connecting 20 troubleshooting 123 camera See digital camera See digital video camera Caps Lock indicator 24 cards inserting memory card 49 inserting PC Card 50 memory card slot 8 memory cards supported 49 PC Card slot 8 removing memory card 49 removing PC Card 50 slots 48, 50 smart card slot 8 troubleshooting memory card 123 troubleshooting PC Card 132 carrying case 58 CD cleaning 83 controlling playback 28 eject button 48 inserting 48 manual eject hole 48 CD drive
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Index using 47 DVD/CD-RW drive See DVD drive DVD±RW drive See DVD drive DVI port 27, 52, 54 E function keys 25 G Gateway contact information 3 model number 3 serial number 3 Support 4 Gateway Recovery Center re-installing drivers 87 re-installing programs 87 re-installing software 87 eject button CD 48 DVD 48 eject hole CD 48 H DVD 48 electrostatic discharge (ESD) 98 hard drive bay 10 EmPower power adapter 67 indicator 24 ergonomics 14 installing 44, 58, 103 Ethernet purchasing 59 connecting wired 20 r
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Index removing 99 replacing 99 troubleshooting 122 memory card reader inserting card 49 locating 8 memory cards supported 49 removing card 50 troubleshooting 123 using 48 microphone built-in 11 jack 6 Microsoft Certificate of Authenticity 3 Mobility Center button 11 model number 3, 76 modem cable 9, 20 connecting 19, 20 dial-up 19, 74 DSL 9, 20 international adapter 74 jack (dial-up) 9, 19 troubleshooting 123 modular bay 44 modular drive indicator 24 module latch 10 release latch 10 modules changing 44 pu
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Index recalibrating battery 65 recharging battery 62 recovering defaults 93 drivers 84, 85 programs 84, 85 software 84, 85 system 84 Windows 84 with Gateway Recovery Center 87 with Windows DVD 95 with Windows System Restore 91 recovery discs creating 85, 86 drivers 86, 89 programs 86, 89 software 86, 89 using 89 Recycle Bin deleting files 117 emptying 117 regional code DVD 48 re-installing defaults 93 drivers 84, 85 programs 84, 85 software 84, 85 Windows 84 with Gateway Recovery Center 87 with Windows DVD
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Index DVD drive 114 external monitor 135 faxes 125 files 116 general guidelines 110 hard drive 117 Internet connection 118, 125 keyboard 119 LCD panel 113 Media Center 120 memory 122 memory card reader 123 modem 123 mouse 127 network 127, 129 passwords 131 PC Cards 132 power 132 printer 133 projector 135 safety guidelines 110 screen 113, 135 screen area 113 screen resolution 113 sound 134 status indicators 135 technical support 136 telephone support 136 touchpad 135 video 135 Web site connection speed 118
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MAN PHTM/ORION HW REF GDE V R1 4/07
