Gateway M675 Notebook user'sguide Customizing Troubleshooting
Contents 1 Checking Out Your Gateway M675 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Back . . . . . . . .
3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Do More With Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Online help . . . . . . . . . . . . . .
Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying music tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Using the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Using the optional memory card reader . . . . . . . . . . . . .
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . . Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 13 Maintaining Your Gateway M675 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Maintenance schedule . . . . . . . . . . . . . . . . . . . . . . . .
17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . .
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Checking Out Your Gateway M675 1 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: ■ How to identify the features of your Gateway notebook ■ How to locate your notebook’s model and serial number ■ How to locate the Microsoft Certificate of Authenticity ■ How to locate the specifications for your notebook ■ What accessories are available for your notebook Tips & Tricks You can download an electronic copy of this guide from support.gateway.
Chapter 1: Checking Out Your Gateway M675 Front LCD panel release latch Speaker Component Audio controls Icon Status indicators Speaker Description LCD panel release latch Open the LCD panel by pressing the release latch. Status indicators Inform you of the power status, when a drive is being used, or when a button has been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 27.
Left Side Left Side Kensington lock slot Fan Universal jack 1 Universal jack 2 USB port IEEE 1394 port PC Card slot Left side modular bay Universal jack 3 Component Icon Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. Ventilation fan Helps cool internal components. Do not block or insert objects into these slots. www.gateway.
Chapter 1: Checking Out Your Gateway M675 Component Universal jack 1 (pink plug) Icon Description This jack is user configurable for one of the following: ■ Microphone: a microphone can be plugged into this jack (Default) Important: A microphone can only be plugged into this jack or universal jack 2 on the port replicator.
Left Side Component Universal jack 3 (gray plug) Icon Description This jack is user configurable for one of the following: ■ ■ ■ Off Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers. Stereo out: an amplified external audio device (such as a stereo) can be plugged into this jack so you can play your notebook audio through that device.
Chapter 1: Checking Out Your Gateway M675 Right Side USB port Component Icon Right-side modular bay Description USB port Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. Right-side modular bay Use this bay for a CD, DVD, combination DVD/CD-RW drive, combination DVD-RW/CD-RW drive, or a second hard drive. For more information, see “Changing modules” on page 105.
Back Back Monitor Parallel Power port port connector USB ports S-Video out jack Modem jack Ventilation fan Ethernet jack Component Icon Description S-Video out jack Plug a standard S-Video cable into this jack and the jack on an S-Video device (such as a television or VCR). For more information, see “Viewing the display on a television” on page 163. Modem jack Plug a modem cable into this jack. For more information, see “Connecting the modem” on page 38.
Chapter 1: Checking Out Your Gateway M675 Bottom Docking port Module latch System label Memory bay cover Reset hole Battery latch Module latch Battery bay Component Hard drive bay Icon Description Module latch Slide to release the module For more information, see “Changing modules” on page 105. System label Includes the product model number. For more information, see “Identifying your model” on page 12. Battery latch Slide to release the battery.
Bottom Component Icon Description Module latch Slide to release the module For more information, see “Changing modules” on page 105. Hard drive bay The hard drive is located in this bay. For more information, see “Replacing the hard drive” on page 262. www.gateway.
Chapter 1: Checking Out Your Gateway M675 Keyboard area For information on using your keyboard, see “Using the keyboard” on page 29. Multi-function buttons Power button Numeric keypad Keyboard Touchpad Component Icon Description Power button Press to turn the power on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see “Changing power settings” on page 176.
Keyboard area Component Multi-function buttons Icon Description Press these buttons to open programs assigned to them. These buttons are set to open your default e-mail program, your default Web browser, online help, and the My Computer window. For more information, see “Multi-function buttons” on page 33. Press the wireless Ethernet button to turn the wireless Ethernet emitter on or off. For more information, see “Turning your wireless Ethernet emitter on or off” on page 218. www.gateway.
Chapter 1: Checking Out Your Gateway M675 Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.
Identifying your model Internal wireless label A label similar to the following indicates your notebook contains a wireless communications device. The label is located on the bottom of your notebook. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.
Chapter 1: Checking Out Your Gateway M675 Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 45. 14 www.gateway.
Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 171 for more information.
Chapter 1: Checking Out Your Gateway M675 Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. 16 www.gateway.
Getting Started 2 This chapter provides basic information about your Gateway notebook.
Chapter 2: Getting Started Safety instructions Certain precautions should be observed to further reduce the risk of personal injury or damage to your notebook. General tips 18 ■ When setting up your notebook for work, place it on a level surface. ■ Before you clean your notebook, turn if off, unplug it from its power source, and remove the battery. For more information, see “Cleaning your notebook” on page 241. ■ Do not push objects into air vents or openings of your notebook.
Safety instructions ■ The bottom of your notebook can become warm with use. ■ Do not apply heavy pressure to your notebook or subject it to strong impact. Excessive pressure or impact can cause damage to notebook components or otherwise cause malfunctions. ■ Some PC Cards can become hot with prolonged use. Overheating of a PC Card can result in errors or instability in the card’s operation. Be careful when you remove a PC Card that has been used for extended periods.
Chapter 2: Getting Started Basic safety precautions When using your notebook and peripheral devices, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ■ Do not use your notebook near water. For example, do not use it near a bathtub or kitchen sink. ■ Avoid using the wired modem or LAN during an electrical storm. There may be a remote risk of electric shock from lightning.
Connecting the AC adapter Connecting the AC adapter You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect.
Chapter 2: Getting Started 2 Connect the AC adapter to your notebook’s power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Status indicators” on page 27 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in.
Connecting the AC adapter Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook. Warning High voltages can enter your notebook through both the power cord and the modem connection.
Chapter 2: Getting Started Starting your notebook To start your notebook: 1 2 Press the latch on the front of your notebook, then lift the LCD panel. Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 176.
Turning off your notebook Waking up your notebook When you do not use your notebook for several minutes, or if you close the LCD panel without turning your notebook off, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your notebook is in Standby mode, press the power button to “wake” it up. For more information on changing power-saving settings, see “Changing power settings” on page 176.
Chapter 2: Getting Started Restarting (rebooting) your notebook If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook. To close unresponsive programs and restart your notebook: 1 Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.
Status indicators Status indicators Status indicators inform you of the power status, when a drive is being used or when a button has been pressed that affects how the keyboard is used. Hard drive Right-side modular bay Left-side modular bay Power Battery charge Indicator Battery charge Icon Caps lock Scroll lock Pad lock Description The LED shows the battery activity and status. LED blue - battery is fully charged. LED purple - battery is charging. ■ LED blinking red - battery charge is very low.
Chapter 2: Getting Started Indicator Icon Description Left-side modular drive The modular drive is in use. Right-side modular drive The modular drive is in use. Caps Lock Caps Lock is turned on. Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 31. Pad Lock Numeric keypad is turned on. 1 28 www.gateway.
Using the keyboard Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations. You can attach an external keyboard to your notebook using a USB port. You do not need to shut down your notebook to connect a USB keyboard.
Chapter 2: Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Using the keyboard System key combinations When you press the FN key and a system key at the same time, your notebook performs the action identified by the colored text or icon on the key. Press and hold FN, then press this system key... To... Display the power status box in the upper-left corner of your display. The box shows the battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box.
Chapter 2: Getting Started Press and hold FN, then press this system key... 32 To... Home Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 92. PgUp Increase the volume. For more information, see “Adjusting the volume” on page 92. PgDn Decrease the volume. For more information, see “Adjusting the volume” on page 92. www.gateway.
Multi-function buttons Multi-function buttons Press the multi-function buttons to open the programs associated with them. Help Internet My Computer E-mail Button Icon Wireless Ethernet Press to... E-mail Open your default e-mail program. Internet Open your default Web browser. Help Open online help. My Computer Open the My Computer window. Wireless Ethernet Turn the wireless Ethernet emitter on or off. For more information, see “Turning your wireless Ethernet emitter on or off” on page 218.
Chapter 2: Getting Started Using the audio controls The audio controls are located on the front of your notebook. Stop Volume up Play/ Pause Volume down Next Back Component Icon Description Back Skip back one song or track. Play/Pause Start or pause playing. Stop Stop playing. Next Skip ahead one song or track. Volume down Press to decrease the volume. Volume up Press to increase the volume. Mute Press the volume down and volume up buttons to mute the sound.
Using the EZ Pad touchpad Important The volume buttons control the volume level of the built-in speakers or headphones plugged into the notebook or port replicator headphone jack. The play/pause, back, next, and stop buttons may control multimedia programs such as Windows Media Player, Windows CD Player, MusicMatch, and the DVD Player. Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll wheel. Left touchpad button Right touchpad button Scroll wheel www.gateway.
Chapter 2: Getting Started When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can use the scroll wheel, located between the left and right buttons, to scroll your screen up and down. Using the touchpad To... Do this... Move the pointer on the screen. Move your finger around on the touchpad.
Using the EZ Pad touchpad To... Do this... Start a program or open a file or folder. Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking. Access a shortcut menu or find more information about an object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. Move an object on the screen. Position the pointer over the object.
Chapter 2: Getting Started Connecting the modem Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line. Important To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: 38 1 Insert one end of the modem cable into the modem jack of your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.
Connecting to a wired Ethernet network Connecting to a wired Ethernet network Your notebook has a network jack that you can use to connect to a 10/100/1000 (gigabit) wired Ethernet network. Important Your notebook may be equipped with a built-in wireless Ethernet emitter or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see “Networking Your Gateway M675” on page 205.
Chapter 2: Getting Started Broadband Internet connections You can use your notebook’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your notebook’s Ethernet jack. For more information, see “Using the Internet” on page 69 and “Networking Your Gateway M675” on page 205.
Getting Help 3 This chapter tells you about additional information resources available to help you use your notebook.
Chapter 3: Getting Help Help and Support Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use Help and Support to answer questions about Windows. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You can find help information by clicking a link, performing a search, or browsing the index.
Do More With Gateway Do More With Gateway Your notebook may include Do More With Gateway, a tool that provides additional information about using your Gateway notebook for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway in Windows XP, click Start, then click Do More With Gateway.
Chapter 3: Getting Help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. 44 www.gateway.
Gateway Web site Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet” on page 69.
Chapter 3: Getting Help Support Home To get specific information about your notebook, type your serial number into the My Support box, then click Continue, or click Look up my serial number for me. For more information, see “Finding your specifications” on page 14. Click Support Home, then click All Support Documents to access product documentation, specifications, and guides. By entering your serial number, you get specific documents related to your notebook.
Windows Basics 4 Read this chapter to learn how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts 47
Chapter 4: Windows Basics About the Windows environment After your notebook starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from this example, depending on how your notebook is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support.
Using the desktop Using the desktop The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Desktop elements Description The taskbar is the bar at the bottom of the notebook display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.
Chapter 4: Windows Basics 3 Click a file or program to open it. Help and Support For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the Search box , then click the arrow. Adding icons to the desktop You may want to add an icon (shortcut) to the desktop for a program that you use frequently. To add icons to the desktop: 1 2 50 Click Start, then click All Programs.
Identifying window items 3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop. Help and Support For more information about desktop icons in Windows XP, click Start, then click Help and Support. Type the keyword desktop icons in the Search box , then click the arrow. Identifying window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop.
Chapter 4: Windows Basics Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Description The title bar is the horizontal bar at the top of a window that shows the window title. Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again. Clicking the maximize button expands the active window to fit the entire notebook display.
Working with files and folders Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A notebook almost always has more than one drive.
Chapter 4: Windows Basics To see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive. Help and Support For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the Search box , then click the arrow. Creating folders Folders are much like the folders in a file cabinet.
Working with files and folders To create a folder: 1 In Windows XP, click Start, then click My Computer on the Start menu. - OR In Windows 2000, double-click the My Computer icon on the desktop. 2 Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your optional diskette drive. If you do not see the contents of the drive, click Show the contents of this drive.
Chapter 4: Windows Basics Important The clipboard stores whatever you cut or copy until you cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard. To copy a file or folder to another folder: 1 Locate the file or folder you want to copy.
Working with files and folders Help and Support For more information about copying files and folders or moving files and folders in Windows XP, click Start, then click Help and Support. Type the keyword copying files and folders or moving files and folders in the Search box , then click the arrow. Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied.
Chapter 4: Windows Basics To recover files or folders from the Recycle Bin: 1 Double-click the Recycle Bin icon. The Recycle Bin window opens and lists the files and folders you have thrown away since you last emptied it. 2 Click the files or folders that you want to restore. For instructions on how to select multiple files and folders, see “Shortcuts” on page 67. 3 Click File, then click Restore. Windows returns the deleted files or folders to their original locations.
Working with files and folders Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search through levels of folders to find the file or folder that you need. This is called browsing. To browse for a file: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens.
Chapter 4: Windows Basics Help and Support For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the Search box , then click the arrow.
Searching for files Using the Windows Search utility To find files and folders using the Search utility: 1 In Windows XP, click Start, then click Search. The Search Results window opens. Click All files and folders. - OR In Windows 2000, click Start, Search, then click For Files or Folders. The Search Results window opens. 2 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window.
Chapter 4: Windows Basics 3 Click Search or Search Now. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for. 4 Open a file, folder, or program by double-clicking the name in the list. Help and Support For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the Search box , then click the arrow.
Working with documents Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document using Microsoft® WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel.
Chapter 4: Windows Basics Saving a document After you create a document, you need to save it if you want to use it later. To save a document: 1 Click File, then click Save. The Save As dialog box opens. Save in list File name 2 Click the arrow button to open the Save in list, then click the folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list. 3 4 Type a new file name in the File name box. Click Save.
Working with documents Opening a document To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in. To open a document: 1 2 3 Start the program. Click File, then click Open. Click the arrow button to open the Look in list, then click the folder you want to open. If you do not see the folder you want, browse through the folders listed below the Look in list. Look in list 4 Double-click the document file name. The document opens.
Chapter 4: Windows Basics Printing a document To print a document, you must have a printer connected to your notebook or have access to a network printer. For more information about installing or using your printer, see the printer documentation. To print a document: 1 2 3 4 Make sure that the printer is turned on and loaded with paper. Start the program and open the document. Click File, then click Print. The Print dialog box opens. Set the print options, then click OK. The document prints.
Shortcuts Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation. To... Do this... Copy a file, folder, text, or graphic Click the item, then press CTRL + C. Cut a file, folder, text, or graphic Click the item, then press CTRL + X.
Chapter 4: Windows Basics 68 www.gateway.
Using the Internet 5 This chapter provides information about the Internet and the World Wide Web.
Chapter 5: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your notebook to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).
Setting up an Internet account If you want to access the Internet you need: ■ A modem – a device that connects your notebook to other computers or servers using a telephone, DSL, or cable line. ■ An Internet service provider – a company that provides access to the Internet through an ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your e-mail messages. ■ A Web browser – a program that displays information from the World Wide Web.
Chapter 5: Using the Internet Accessing your Internet account To connect to your America Online Internet account: 1 2 Click Start, All Programs, then click America Online. Complete the member name and password information, then click Connect. Your notebook dials the Internet account telephone number. After connecting, the Welcome window opens. If you are using a service other than America Online, check with your ISP for the correct procedure for connecting.
Using the World Wide Web Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser.
Chapter 5: Using the Internet Connecting to a Web site After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on the World Wide Web. To connect to a Web site: 1 Connect to your Internet account. After your notebook connects, a default opening page or welcome screen opens. 2 To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.
Using the World Wide Web Downloading files Downloading is the process of transferring files from a computer on the Internet to your notebook. To protect your notebook against viruses, make sure that you scan the files you download. For more information, see “Protecting your notebook from viruses” on page 230. To download files or programs from a Web site: 1 2 Connect to your Internet account.
Chapter 5: Using the Internet Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes. An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that “hosts” that user.
Using e-mail Checking your e-mail To check your e-mail using America Online: 1 2 3 Connect to your America Online account. Click Read. Double-click the message you want to read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and Support For general information about using e-mail in Windows XP, click Start, then click Help and Support. Type the keyword e-mail in the Search box , then click the arrow. www.gateway.
Chapter 5: Using the Internet 78 www.gateway.
Sending and Receiving Faxes 6 Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: ■ Install and configure Fax ■ Create and send a new fax ■ Set up a fax cover page template ■ Fax a document you scanned or created in another program ■ Receive, view, and print a fax Help and Support For more information about sending and receiving faxes in Windows XP, click Start, then click Help and Support.
Chapter 6: Sending and Receiving Faxes Installing and configuring Fax Important Your modem cable must be installed before you can send and receive faxes. You cannot use your standard telephone modem to connect to the Internet while sending and receiving faxes. If you are using Windows XP, complete the following instructions for installing and configuring Fax. If you are using Windows 2000, go to “Configuring Fax in Windows 2000” on page 83.
Installing and configuring Fax Configuring Fax in Windows XP Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes.
Chapter 6: Sending and Receiving Faxes 4 Click the arrow to open the Please select the fax device list, then click the modem you are using to send and receive faxes. 5 If you want the modem to automatically answer the telephone in order to receive faxes, click the Enable Receive check box. 6 7 Click Next. The Transmitting Subscriber Identification (TSID) screen opens. Type the transmitting fax identifier information. This identifier information is required by law.
Installing and configuring Fax 10 If you set up your notebook to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on, then click Next. The Configuration Summary screen opens. 11 Click Finish. Configuring Fax in Windows 2000 Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law.
Chapter 6: Sending and Receiving Faxes Important 11 Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. If you want to receive faxes, click Enable receive. -ORIf you do not want to receive faxes, go to Step 14. 12 Type the receiving fax identifier information. This identifier information is required by law and can be the same identifier that you typed in Step 10.
Sending a simple fax 3 4 Type the name and fax number of the recipient of your fax. 5 If you want to send your fax to more than one recipient, click Add and type the name and fax number of the next recipient. 6 When you have added all your recipients, click Next. The Preparing the Cover Page screen opens. 7 Click the arrow to open the Cover page template, then click the cover page template you want to use. 8 9 Type the subject text in the Subject line area.
Chapter 6: Sending and Receiving Faxes Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.
Faxing from programs 6 7 Type the new cover page template name. Click Save. Faxing from programs To fax a document directly from most programs: 1 2 3 4 5 Open your document in the program it was created in. Click File, then click Print. The Print dialog box opens. Click the arrow button to open the Name list, then click the Fax printer. Click Print or OK. The Send Fax Wizard opens. Complete the wizard by following the instructions in “Sending a simple fax” on page 84.
Chapter 6: Sending and Receiving Faxes Receiving and viewing a fax To receive and view a fax in Windows XP: 1 Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. When the Fax Console is open, it detects incoming faxes and stores them in the Inbox. 2 To view a fax, click Inbox, then double-click the fax you want to view. The fax viewer opens, where you can view and print the fax.
Automatically retry sending a fax in Windows XP To cancel a fax that has not been sent in Windows 2000: 1 If Fax is not open, click Start, Programs, Accessories, Communications, Fax, then click Fax Queue. The Fax Queue opens. 2 3 Right-click the fax you want to cancel. Click Cancel. Automatically retry sending a fax in Windows XP You can set up Fax so it continues to try sending your fax if the receiving fax machine is busy.
Chapter 6: Sending and Receiving Faxes 5 6 Specify the number of retries and the amount of time between retries. Click OK. Automatically cancelling a fax in Windows XP If your notebook tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax in Windows XP: 1 2 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
Using Multimedia 7 This chapter provides information on using the multimedia capabilities of your notebook.
Chapter 7: Using Multimedia Adjusting the volume Adjusting the volume in Windows XP You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your notebook. To adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 31.
Adjusting the volume 3 Click the Volume tab. 4 Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK. Help and Support For more information about adjusting the volume in Windows XP, click Start, then click Help and Support. Type the keyword adjusting volume in the Search box , then click the arrow. To adjust specific volume levels: 1 Click Start, then click Control Panel. The Control Panel window opens.
Chapter 7: Using Multimedia 3 Click the Volume tab. 4 Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 94 5 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it. www.gateway.
Adjusting the volume Adjusting the volume in Windows 2000 You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your notebook. To adjust overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 31.
Chapter 7: Using Multimedia To adjust specific volume levels: 1 Double-click the speaker icon window opens. on the taskbar. The Volume Control If the device you want to adjust does not appear in the Volume Control window, click Options, Properties, the audio device you want to adjust, then click OK. 96 2 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the Volume Control window.
Configuring the audio jacks Configuring the audio jacks The audio jacks on your notebook and optional port replicator are universal jacks. This means that they can be used for more than one purpose. For example, universal jack 1 on the notebook can be a microphone jack, a stereo in jack, or a stereo out jack. For more information on how each jack can be used, see “Left Side” on page 3 and “Back” on page 269.
Chapter 7: Using Multimedia 3 Click the arrow button to open a universal jack list, then click the function you want. You are finished. -ORClick Speaker Wizard. The SigmaTel Speaker Wizard Opens to the welcome screen. 4 Click Next. The following screen opens. 5 The wizard cycles through each of the universal jacks. When you hear a sound, click on the speaker that the sound is coming from. -ORClick No Sound if you do not hear a sound from any of your speakers.
Recording and playing audio Important If you are configuring a jack for stereo in, and you want to hear the input signal through your speakers, you must also set up your notebook for audio pass through. Click Start, All Programs, SigmaTel, then click Audio PassThru Control Panel. The Pass Through dialog box opens. Make sure that the Pass Through check box is selected. Click X in the top-right corner of the dialog box to close it.
Chapter 7: Using Multimedia 4 5 6 When you finish recording, click (stop). Click File, then click Save As. The Save As dialog box opens. Name the recording, specify the location where you want to save the recording, then click Save. The recording is saved. To play an audio recording in Sound Recorder: 1 2 3 4 Open the Sound Recorder. Click File, then click Open. The Open dialog box opens. Click the file you want to play, then click Open. Play the file by clicking clicking (stop).
Playing audio and video files with the Windows Media Player Playing audio and video files with the Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using the Windows Media Player, click Help. To play a file using the Windows Media Player: 1 In Windows XP, click Start, All Programs, then click Windows Media Player. The Windows Media Player opens.
Chapter 7: Using Multimedia 2 Click File, then click Open. The Open dialog box opens. Important 3 4 If the menu bar does not appear, click the show menu bar button. Click the file you want to play, then click Open. Play the file by clicking clicking (stop). Help and Support (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support.
Using S/PDIF digital audio Using S/PDIF digital audio To listen to your notebook on a stereo system using the S/PDIF digital audio jack, you must activate S/PDIF. To activate S/PDIF digital audio: 1 Connect the digital audio cable to the adapter, then plug the adapter into universal jack 3 on the side of your notebook. For the location of universal jack 3, see “Left Side” on page 3. Tips & Tricks You can purchase an adapter at your local electronic parts store.
Chapter 7: Using Multimedia 5 Click Enable SPDIF or SPDIF. 6 If you are using the S/PDIF jack on the port replicator, you are finished. -ORIf you are using universal jack 3 on the notebook, you need to configure the jack for S/PDIF. See “Configuring the audio jacks” on page 97 for more information. 104 www.gateway.
Changing modules Changing modules Your notebook’s modular bays support different bay modules, such as a CD drive, DVD drive, combination DVD/CD-RW drive, DVD-RW/CD-RW drive, a second hard drive, a diskette drive, or a memory card reader. Modular bay latch Modular bay Modular bay latch Modular bay To change bay modules: 1 If you are removing an optical drive (such as a CD or DVD drive), diskette drive, or a memory card reader, make sure that the module is empty.
Chapter 7: Using Multimedia 4 Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 274). 5 6 Turn your notebook over so the bottom is facing up. Slide and hold the bay module latch. The module may move out slightly. Right-side modular bay Left-side modular bay 106 www.gateway.
Changing modules 7 8 Slide the bay module out. 9 10 11 12 Turn your notebook over. Firmly push the new bay module straight into the bay until the latch clicks into place. Reconnect the optional port replicator. Open the LCD panel. If your notebook is on, click OK to continue working on your notebook. - OR If your notebook is off, turn it on. www.gateway.
Chapter 7: Using Multimedia Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one of the following logos: If your drive has this logo... This is your drive type... Use your drive for... CD drive installing programs, playing audio CDs, and accessing data. You cannot use this drive to create CDs or DVDs or play DVDs.
Using the CD or DVD drive Inserting a CD or DVD Eject button Activity indicator Important Manual eject hole Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. After the disc tray opens slightly, pull the tray completely open.
Chapter 7: Using Multimedia 3 Push the tray in until it is closed. Listening to CDs You can use the CD or DVD drive on your notebook to listen to music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. Listening to CDs in Windows XP Use the Windows Media Player to listen to CDs in Windows XP. For more information about using the Windows Media Player, click Help. You can also use MusicMatch to listen to CDs in Windows XP.
Listening to CDs To play a CD: 1 Insert a CD into the CD or DVD drive. Important 2 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 105. If a dialog box opens with a list of CD players, click Windows Media Player. The Windows Media Player opens. - OR If a dialog box does not open with a list of CD players, click Start, All Programs, then click Windows Media Player.
Chapter 7: Using Multimedia If you do not hear sound or you want to change the volume, see “Adjusting the volume in Windows XP” on page 92. Help and Support For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the Search box , then click the arrow. Listening to CDs in Windows 2000 Use the Windows CD Player to play an audio CD in Windows 2000.
Listening to CDs To play a CD: ■ Insert a CD into the CD or DVD drive. The CD Player opens and the CD plays. - OR If the CD does not start playing automatically, click Start, Programs, Accessories, Entertainment, then click CD Player. When the CD Player opens, click (play). Play Rewind Stop Eject CD Skip Forward Next Previous If you do not hear sound or you want to change the volume, see “Adjusting the volume in Windows 2000” on page 95. www.gateway.
Chapter 7: Using Multimedia Using MUSICMATCH Using MUSICMATCH®, you can: ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library ■ Listen to Internet Radio For more information on using MusicMatch, see its online help. Playing CDs You can use the MUSICMATCH program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your notebook.
Using MUSICMATCH 3 If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The musicmatch window opens, the CD begins playing, and the names of the music tracks appear in the playlist area. - OR If a dialog box does not open, click Start, All Programs, MUSICMATCH, then click MUSICMATCH Jukebox. The musicmatch window opens, the CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.
Chapter 7: Using Multimedia Creating MP3 music files Using MUSICMATCH, you can copy the tracks from a music CD to your notebook’s hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact files without noticeably sacrificing quality. MP3 files end in the file extension .MP3. Important Some music CDs have copy protection software. You cannot copy tracks from these CDs.
Using MUSICMATCH 3 If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The musicmatch window opens. - OR If a dialog box does not open, click Start, All Programs, MUSICMATCH, then click MUSICMATCH Jukebox. The musicmatch window opens. 4 5 If the CD is playing, click Stop. 6 Click to clear the check box for any track you do not want to record. In the MUSIC CENTER area, under COPY, click CD -> Files. The MUSICMATCH recorder opens. www.gateway.
Chapter 7: Using Multimedia 7 8 Click Start. When a message appears that tells you the CD drive needs to be configured, click OK. After the drive is configured, MUSICMATCH records the tracks to your hard drive as MP3 files. A progress bar appears next to each track as it is recorded. Editing track information After you add a CD track as an MP3 file to your music library, you can edit the track’s information. To edit track information: 1 2 3 4 118 Open MUSICMATCH.
Using MUSICMATCH 5 6 Enter information such as track title, lead artist, album, and genre. Click OK. The new track information appears in the MUSICMATCH playlist, music library, and recorder window. Building a music library Use MUSICMATCH to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a music file.
Chapter 7: Using Multimedia Changing the music library display settings To change the music library display settings: 120 1 In MUSICMATCH, click Options, then click Settings. The Settings window opens. 2 Click the Music Library tab. 3 Click an arrow button to open a column list, then click the category that you want to display in the column. 4 When you have finished selecting categories, click OK. www.gateway.
Using MUSICMATCH Listening to Internet radio To listen to an Internet radio station: 1 2 3 Connect to the Internet, then open MUSICMATCH. In the MUSIC CENTER area, under PLAY, click Online Music. To select one of the MUSICMATCH Internet radio stations, click Featured Radio Stations or Radio Stations, the radio station, then click the arrow in the play this station box. MusicMatch connects to the station and plays the audio.
Chapter 7: Using Multimedia Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your notebook has a DVD drive, you can play DVDs with the InterVideo DVD Player program or Windows Media Player. For more information about playing DVDs, click Help in the DVD player program.
Playing a DVD 4 Insert a DVD into the DVD drive, then click (play). The DVD plays. Use the volume controls in the DVD player or the audio buttons on the front of your notebook to adjust the volume. For more information on using the DVD player, see its online help. Important If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 105.
Chapter 7: Using Multimedia Creating CDs and DVDs using Roxio Easy CD Creator You can use your DVD/CD-RW, or DVD-RW/CD-RW drive to create data CDs, music CDs, or copies of CDs. You can use your DVD-RW/CD-RW drive to create data DVDs. For more information about your drive’s capabilities, see “Identifying drive types” on page 108. Creating data CDs and DVDs Use Roxio Easy CD Creator to create data CDs and DVDs.
Creating CDs and DVDs using Roxio Easy CD Creator 2 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. make a data CD dataCD project dataDVD project www.gateway.
Chapter 7: Using Multimedia 3 Move your pointer over make a data CD, then click dataCD project. The Easy CD Creator window opens. Select Source Files Source Pane 4 126 Add Click the arrow button to open the Select Source Files list, then click the drive or folder where the files you want to add to the writable CD or DVD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
Creating CDs and DVDs using Roxio Easy CD Creator 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. record www.gateway.
Chapter 7: Using Multimedia 6 After you have added all of your files, click record. The Record CD Setup dialog box opens. Start Recording 7 Click Start Recording. Help and Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search box , then click the arrow. 128 www.gateway.
Creating CDs and DVDs using Roxio Easy CD Creator Creating music CDs Use Roxio Easy CD Creator to create music CDs from other music CDs or MP3 files. For information on creating data CDs, see “Creating data CDs and DVDs” on page 124. Important We recommend that you do not use your notebook for other tasks while creating CDs. Important If you record copyrighted material to a CD or DVD, you need permission from the copyright owner.
Chapter 7: Using Multimedia 2 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. make a music CD 130 musicCD project www.gateway.
Creating CDs and DVDs using Roxio Easy CD Creator 3 Move your pointer over make a music CD, then click musicCD project. The Easy CD Creator window opens. Select Source Files Source pane 4 Add Click the arrow button to open the Select Source Files list, then click the drive or folder where the music files that you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.
Chapter 7: Using Multimedia 5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple files) in the Source pane, then click Add. Tips & Tricks You can add any combination of music tracks or MP3 files to a music CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. record 132 www.gateway.
Creating CDs and DVDs using Roxio Easy CD Creator 6 After you have added all of your tracks and files, click record. The Record CD Setup dialog box opens. Start Recording 7 Click Start Recording. When the recording is complete, you may see a Record Complete dialog box. Select the appropriate option. Help and Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search box , then click the arrow. www.
Chapter 7: Using Multimedia Copying CDs and DVDs CD Copier can make backup copies of almost any type of CD or DVD. Important We recommend that you do not use your notebook for other tasks while creating a CD or DVD. Important If you record copyrighted material on a CD or DVD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor.
Creating CDs and DVDs using Roxio Easy CD Creator 3 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Select a Project window opens. - OR If a dialog box does not open, click Start, All Programs, Roxio Easy CD Creator, then click Project Selector. The Select a Project window opens. CD copier CD copier www.gateway.
Chapter 7: Using Multimedia 4 Move your pointer over CD copier, then click CD copier. The CD Copier window opens. Copy 5 On the Source and Destination tab, click the arrow button to open the Copy from list, then click the recordable drive. 6 Click the arrow button to open the Record to list, then click the recordable drive. 7 Click Copy.
Creating CDs and DVDs using Nero Express Creating CDs and DVDs using Nero Express You can use Nero Express to copy tracks from a music CD to your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and more. Important We recommend that you do not use your notebook for other tasks while creating CDs or DVDs. Important If you record copyrighted material on a CD or DVD, you need permission from the copyright owner.
Chapter 7: Using Multimedia Creating a data CD or DVD To create a data CD or DVD: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert a blank, writable CD or DVD into your recordable drive. Important 3 138 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 105. If a dialog box opens, click Take no action, then click OK. www.
Creating CDs and DVDs using Nero Express 4 Move your pointer over Data, then click Data Disc. The Disc Content screen opens. www.gateway.
Chapter 7: Using Multimedia 140 5 Click Add. The Select Files and Folders dialog box opens. 6 Browse to the folder that contains the files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 8 Click Add. You can continue to select files and click Add. After you select all your files, click Finished. www.gateway.
Creating CDs and DVDs using Nero Express 9 Click Next. The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 13 14 When a message tells you that the recording is complete, click OK. Click Next to return the main Nero Express screen. Click Exit. www.gateway.
Chapter 7: Using Multimedia Copying a CD or DVD To copy a music CD, data CD, or data DVD: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Click Copy entire disc. The Select source and destination screen opens. 3 Insert the music CD or data CD or DVD you want to copy into your recordable drive. Important 4 142 If the drive you want to use is not in the modular bay, you need to swap modules.
Creating CDs and DVDs using Nero Express 5 Click the arrow to open the Destination drive list, then click your recordable drive. 6 Click Burn. The Nero’s Title and CD Database dialog box opens. www.gateway.
Chapter 7: Using Multimedia 7 Wait until the dialog box closes. - OR Click Cancel. The Burning Process screen opens. Nero Express copies the tracks or files to your hard drive. 8 9 10 11 144 A message prompts you to insert a CD or DVD. Remove the source CD or DVD, insert a blank, writable CD or DVD, then wait for the message box to close. Nero Express copies the files from your hard drive to the writable CD or DVD. When a message tells you that the recording is complete, click OK.
Creating CDs and DVDs using Nero Express Copying music tracks To copy music CD tracks to your hard drive: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert the music CD that has the tracks you want to copy into your CD drive. Important 3 4 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 105.
Chapter 7: Using Multimedia 5 Click the Save Tracks icon. The Nero’s Title and CD Database dialog box opens. 6 Wait until the dialog box closes. - OR Click Cancel. 146 www.gateway.
Creating CDs and DVDs using Nero Express 7 If a message box opens, click OK. The Save Tracks dialog box opens. 8 Click the arrow button to open the Output file format list, then click the format you want for the saved tracks. 9 To record all the tracks, click GO. The recording process begins. - OR To record selected tracks, hold down the CTRL key, click the tracks you want, then click GO. The recording process begins. 10 After the recording is complete, click Close. www.gateway.
Chapter 7: Using Multimedia Creating a music CD To create a music CD: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert a blank, writable CD into your recordable drive. Important 3 4 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 105. If a dialog box opens, click Take no action, then click OK.
Creating CDs and DVDs using Nero Express The screen you use to add files opens. www.gateway.
Chapter 7: Using Multimedia 150 5 Click Add. The Select Files and Folders dialog box opens. 6 Browse to the folder that contains the files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 8 Click Add. You can continue to select files and click Add. After you select all your files, click Finished. www.gateway.
Creating CDs and DVDs using Nero Express 9 Click Next. The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 13 14 When a message tells you that the recording is complete, click OK. Click Next to return the main Nero Express screen. Click Exit. www.gateway.
Chapter 7: Using Multimedia Advanced features In addition to Nero Express, you can use: ■ Nero BackItUp to create a backup of files on your hard drive, then use BackItUp to restore the files you backed up in case of a hard drive failure, virus, or other problem. ■ Nero CD-DVD Speed to test your CD and DVD drives for transfer rates, load and eject times, seek and access times, and more.
Using the optional diskette drive Tips & Tricks If your notebook did not come with a diskette drive, you can order one from Gateway. Diskette slot Diskette eject button To use a diskette: 1 2 Insert the diskette into the diskette drive with the label facing up. To access a file on the diskette in Windows XP, click Start, then click My Computer. Double-click the drive letter (for example, the A: drive), then double-click the file name.
Chapter 7: Using Multimedia Using the optional memory card reader Tips & Tricks If your notebook did not come with a memory card reader, you can order one from Gateway. You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Left slot 154 Right slot www.gateway.
Using the optional memory card reader Memory card types The memory card reader supports the following card types. Card Type Slot ® CompactFlash right IBM Microdrive™ right ® Memory Stick left MultiMediaCard™ left Secure Digital™ left SmartMedia™ (3.3V only) left Each slot is assigned a different drive letter (for example, the E: and F: drives) so data can be transferred from one card type to another. www.gateway.
Chapter 7: Using Multimedia Using a memory card To insert a memory card: 1 Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards your notebook. Important 2 Insert the SmartMedia card with the label facing down. Your notebook only accepts 3.3V SmartMedia cards. To access a file on the memory card in Windows XP, click Start, then click My Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name.
Using the optional memory card reader To remove a memory card: ■ Make sure that the left-side modular drive status indicator (see “Status indicators” on page 27) is off, then pull the memory card out of the notebook. Important Do not use the remove hardware to remove the memory card. icon in the taskbar Using the memory card reader externally You can use the memory card reader without inserting it in the modular bay.
Chapter 7: Using Multimedia Connecting a digital camera You can connect most digital cameras to your notebook’s USB port to transfer pictures. To connect a digital camera: 1 Connect one end of the USB cable to your digital camera, and connect the other end of the cable to the USB port on the left side, right side, or back of your notebook. -ORConnect one end of the USB cable to your digital camera, and connect the other end of the cable to the USB port on your port replicator.
Connecting a digital video camera Connecting a digital video camera Your notebook has an IEEE 1394 (also known as Firewire or i.Link) port that can be used to connect to a digital video camera. To find the location of the IEEE 1394 port, see “Left Side” on page 3. To connect a digital video camera: ■ Connect one end of the IEEE 1394 cable to your external source, such as a video camera, and connect the other end of the cable to the IEEE 1394 port on the side of your notebook.
Chapter 7: Using Multimedia Editing videos and creating video DVDs Pinnacle Expression is a video capture program that lets you capture and edit full-motion video, single images, and audio through the IEEE 1394 port. You can also use Pinnacle Expression to create video DVDs. For more information about using the Pinnacle Expression, see its online help. Important We recommend that you do not use your notebook for other tasks while creating DVDs.
Viewing the display on a projector or monitor Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your notebook and at the same time face your audience. To use a projector or external monitor: 1 2 Turn off your notebook. 3 4 Turn on your notebook.
Chapter 7: Using Multimedia 6 7 8 9 10 162 Click the Settings tab. Right-click the second monitor icon (labeled 2), then click Attached. Click Apply. Adjust properties such as Screen Resolution or Color Quality if necessary. Click OK. Important Press FN+F3 to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor.
Viewing the display on a television Viewing the display on a television The S-Video out jack on your notebook and port replicator lets you view your notebook display on a television screen using a standard S-Video cable. Important To turn on external video by default, connect the television (or other external video device) before starting your notebook. Important Audio is not transmitted through the S-Video out jack.
Chapter 7: Using Multimedia 164 7 Click the Settings tab. 8 Click Advanced. The (Multiple Monitors) and MOBILITY RADEON 9600 Properties dialog box opens. www.gateway.
Viewing the display on a television 9 Click the Displays tab. Enable TV TV 10 Click the Enable TV button if it is not already enabled. Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. www.gateway.
Chapter 7: Using Multimedia 11 Click TV to make any adjustments to the TV settings. Important 12 13 14 15 166 If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. Click Apply. Click OK to close the (Multiple Monitors) and MOBILITY RADEON 9600 Properties dialog box. Click OK to close the Display Properties dialog box. Click X to close the Control Panel window. www.gateway.
Managing Power 8 While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery.
Chapter 8: Managing Power Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: ■ Double-clicking the power cord icon The Power Meter dialog box opens. Important or battery icon in the taskbar. If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button.
Recharging the battery Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery is recharging, the battery charge indicator turns purple and the battery icon in the taskbar has a lightning bolt . Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button.
Chapter 8: Managing Power Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge. To recalibrate the battery: 1 2 Connect the AC adapter, then turn on your notebook. 3 4 Open the Advanced menu. 5 6 Open the Exit menu, then highlight Exit Saving Changes and press ENTER.
Changing batteries Changing batteries If your notebook is plugged into an AC outlet, you can change the battery while your notebook is turned on. If your notebook is not plugged into an AC outlet, you must turn your notebook off while changing the battery. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway M675 battery. Discard used batteries according to the manufacturer’s instructions.
Chapter 8: Managing Power Replacing the battery To replace the battery: 1 If your notebook is on and is connected to AC power, go to Step 2. -ORIf your notebook is on and is not connected to AC power, save your work and turn off your notebook. 172 2 3 Close the LCD panel. 4 5 Turn your notebook over so the bottom is facing up. Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 274). Slide the battery release latch. www.gateway.
Changing batteries 6 Lift the battery out of the bay. 7 Place a recharged battery into the bay and press down until it snaps into place. 8 9 Turn your notebook over and reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.
Chapter 8: Managing Power Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: ■ Dimming the display as low as is comfortable. ■ Removing PC Cards and IBM Microdrive cards when you do not need them. Many PC Cards and Microdrive cards use a small amount of power while inserted, even if they are not being used. ■ Modifying the power management settings for maximum power savings. For more information, see “Changing power settings” on page 176.
Extending battery life Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: ■ Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.
Chapter 8: Managing Power Changing power settings You can change the function of the power button, Standby system key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and activating Hibernate mode.
Changing power settings 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR Set the timers, then click Save As and type a name for the scheme. 4 Click OK. Help and Support For more information about changing the power scheme in Windows XP, click Start, then click Help and Support.
Chapter 8: Managing Power Changing alarm options To change the alarm options: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 178 2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens. 3 Click the Alarms tab.
Changing power settings Help and Support For more information about changing the alarm options in Windows XP, click Start, then click Help and Support. Type the keyword alarm options in the Search box , then click the arrow. Changing advanced settings To change advanced power management settings: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
Chapter 8: Managing Power 4 Click the arrow button to open a Power buttons list, then click the power setting mode you want to use. 5 Click OK. Help and Support For more information about changing the power management settings in Windows XP, click Start, then click Help and Support. Type the keyword power management in the Search box , then click the arrow. Activating and using Hibernate mode To activate Hibernate mode: 1 In Windows XP, click Start, then click Control Panel.
Changing power settings 3 Click the Hibernate tab. 4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Turn Off Computer or Shut Down Windows dialog box. To use Hibernate mode: ■ As an automatic power savings mode: Open the Power Options Properties dialog box, then click the Power Schemes tab.
Chapter 8: Managing Power ■ As a manually-selected power savings mode: In Windows XP, click Start, then click Turn Off Computer. Press and hold SHIFT, then click Hibernate. - OR In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Hibernate. Click OK. Help and Support For more information about using Hibernate mode in Windows XP, click Start, then click Help and Support.
Traveling With Your Gateway M675 9 These tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■ Managing your notebook’s power efficiently Tips & Tricks You can download an electronic copy of this guide from support.gateway.com/support/manlib/.
Chapter 9: Traveling With Your Gateway M675 Packing your notebook ■ Remove all peripheral devices and cables. Remember to pack those you will need while traveling. ■ Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage. ■ Keep your notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks.
Radio frequency wireless connections Radio frequency wireless connections ■ Every country has different restrictions on the use of wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.
Chapter 9: Traveling With Your Gateway M675 Security ■ Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in your hotel room while you are away. ■ Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the x-ray machine in security checkpoints.
Power 4 Highlight Password on boot, then select Enabled by pressing the spacebar. 5 Open the Exit menu, highlight Exit Saving Changes, then press ENTER. When you start your notebook, you are prompted to enter the user password you set in Step 3. Power ■ Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters. ■ Take a portable surge protector to protect your notebook from power surges.
Chapter 9: Traveling With Your Gateway M675 188 ■ Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. ■ Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.
Customizing Your Gateway M675 10 This chapter provides information about customizing your notebook by changing settings in Windows.
Chapter 10: Customizing Your Gateway M675 Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your screen displays. Various image types require various color depths for optimum appearance.
Adjusting the screen and desktop settings 3 Click the Settings tab. 4 Click the arrow button to open the Color quality or Colors list, then click the color depth you want. 5 To save your changes in Windows XP, click OK, then click Yes. - OR To save your changes in Windows 2000, click OK, then click OK again. Help and Support For more information about adjusting display settings in Windows XP, click Start, then click Help and Support.
Chapter 10: Customizing Your Gateway M675 Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. To adjust the screen resolution: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens.
Adjusting the screen and desktop settings 4 5 Drag the Screen resolution or Screen area slider to the size you prefer. To save your changes in Windows XP, click OK, then click Yes. - OR To save your changes in Windows 2000, click OK, then click OK again. Help and Support For more information about adjusting screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword changing screen resolution in the Search box , then click the arrow.
Chapter 10: Customizing Your Gateway M675 3 Click the Appearance tab. 4 Click the arrow button to open the Color scheme list, click the color scheme you want, then click OK. The new colors appear on your desktop. - OR If you want to create a new color scheme as part of a desktop theme: 194 a b Click Advanced. The Advanced Appearance dialog box opens. c d e Change the color or font settings for the item. Click the arrow button to open the Item list, then click the item you want to change.
Adjusting the screen and desktop settings To change desktop colors in Windows 2000: 1 Click Start, Settings, then click Control Panel. The Control Panel window opens. 2 3 Double-click the Display icon. The Display Properties dialog box opens. 4 If you want to apply one of Windows’ color schemes, click the arrow button to open the Scheme list, click the scheme you want, then click OK. The new scheme appears on your desktop. Click the Appearance tab.
Chapter 10: Customizing Your Gateway M675 Changing the desktop background In Windows XP, you can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or retrieved from other sources. In Windows 2000, you can change the Windows desktop background to a picture or an HTML document. Windows provides several background pictures. You can also use pictures or HTML documents that you have created or retrieved from other sources.
Adjusting the screen and desktop settings 4 Click a background picture in the Background list. - OR Click Browse to select a background picture from another location. 5 If you want the picture you chose to cover the entire screen, click the arrow button to open the Position list, then click Stretch or Tile.
Chapter 10: Customizing Your Gateway M675 3 4 Click the Background tab. Click a background picture in the Select a background picture or HTML document as Wallpaper list. - OR Click Browse to select a background picture from another location. 198 5 If you want the picture you chose to cover the entire screen, click the arrow button to open the Picture Display list, then click Tile.
Adjusting the screen and desktop settings Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your notebook. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products. To select a screen saver: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
Chapter 10: Customizing Your Gateway M675 4 Click the arrow button to open the Screen Saver list, then click the screen saver you want. Windows previews the screen saver. 5 If you want to customize the screen saver, click Settings, then make your changes. If the Settings button is not available, you cannot customize the screen saver you selected. 6 In Windows XP, if you want to display the Welcome (Login) screen whenever you exit the screen saver, click the On resume, display Welcome screen check box.
Changing the touchpad settings Changing the touchpad settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other touchpad settings. To change your touchpad settings: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens.
Chapter 10: Customizing Your Gateway M675 3 Click the Device Settings tab, then click Settings to change your touchpad settings. 4 To modify a touchpad setting, click the + in front of a setting, then modify the setting. 5 6 To modify the scroll wheel settings, click Wheel Scrolling. Click OK to save changes. Help and Support For more information about changing mouse settings in Windows XP, click Start, then click Help and Support.
Adding and modifying user accounts Adding and modifying user accounts In Windows XP, you can create and customize a user account for each person who uses your notebook. You can also switch (change) user accounts without turning off your notebook. User account tips ■ If you want to create an account for someone, but you do not want that user to have full access to your notebook, be sure to make that account limited. Remember that limited accounts may not be able to install some older programs.
Chapter 10: Customizing Your Gateway M675 To switch user accounts in Windows XP: 204 1 Click Start, then click Log Off. The Log Off Windows dialog box opens. 2 3 Click Switch User. The Windows Welcome screen opens. Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. www.gateway.
Networking Your Gateway M675 11 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers.
Chapter 11: Networking Your Gateway M675 Benefits of networking A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection Each computer that is connected to the network can share the same broadband connection or modem and telephone line and access the Internet at the same time.
Benefits of networking Sharing peripheral devices Each computer that is connected to the network can share the same peripheral devices, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. Help and Support For more information about sharing network devices in Windows XP, click Start, then click Help and Support. Type the keyword sharing in the Search box , then click the arrow.
Chapter 11: Networking Your Gateway M675 Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Using a wired Ethernet network Using a wired Ethernet network A wired Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Ethernet is available at three different speeds. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at 1000 Mbps.
Chapter 11: Networking Your Gateway M675 Example wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet.
Using a wired Ethernet network Equipment you need for a wired Ethernet network For a wired Ethernet network you need: ■ An Ethernet jack on each desktop computer, notebook, tablet PC, and convertible tablet PC. - OR An Ethernet card (also called network interface cards or NICs) installed in each desktop computer. - OR An Ethernet PC Card installed in each notebook or convertible tablet PC. ■ An Ethernet router.
Chapter 11: Networking Your Gateway M675 Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office network or adding mobility to an existing wired Ethernet network. A wireless Ethernet network allows you the freedom to move about your home or office with your notebook or tablet PC. For example, you can take your notebook or tablet PC from your home office to your patio without having an Ethernet jack available.
Using a wireless Ethernet network Wireless Ethernet speed and frequency Wireless Ethernet is available at two different speeds and at two different frequencies. The following table compares the various wireless Ethernet network types. Network Type Speed Frequency Advantages Disadvantages IEEE 802.11a 54 Mbps 5 GHz Less possible interference than IEEE 802.11b and IEEE 802.11g ■ ■ IEEE 802.11b 11 Mbps 2.4 GHz ■ ■ ■ IEEE 802.11g 54 Mbps 2.
Chapter 11: Networking Your Gateway M675 Example access point wireless Ethernet network By using an access point, you can join a wireless Ethernet network and access a wired Ethernet network. The following example shows how an access point also lets you access the Internet. The following is an example of an access point wireless Ethernet network. The network is made up of an access point, a cable or DSL modem, and your computers. The access point is the central control point for the network.
Using a wireless Ethernet network Equipment you need for an access point wireless Ethernet network For an access point wireless Ethernet network you need: ■ A wireless Ethernet PCI card installed in each desktop computer - OR A wireless Ethernet USB adapter attached to each desktop or notebook computer, or convertible tablet PC - OR A notebook, tablet PC, or convertible tablet PC with wireless Ethernet built-in - OR A wireless Ethernet PC Card installed in each notebook or convertible tablet PC that does
Chapter 11: Networking Your Gateway M675 Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. 216 www.gateway.
Using a wireless Ethernet network Equipment you need for a peer-to-peer wireless Ethernet network For a peer-to-peer wireless Ethernet network you need: ■ A wireless Ethernet PCI card installed in each desktop computer - OR A wireless Ethernet USB adapter attached to each desktop or notebook computer or convertible tablet PC - OR A notebook, tablet PC, or convertible tablet PC with wireless Ethernet built-in - OR A wireless Ethernet PC Card installed in each notebook or convertible tablet PC that does not
Chapter 11: Networking Your Gateway M675 Using your notebook on a network Installing and configuring your notebook for Ethernet networking The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click Start, All Programs, then click Gateway Documentation.
Moving From Your Old Computer 12 If your new notebook is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
Chapter 12: Moving From Your Old Computer Using the Windows XP Files and Settings Transfer Wizard If your new notebook is running Windows XP, you can move your data files and personal settings, such as display, Internet, and e-mail settings, from your old computer to your new one by using the Files and Settings Transfer Wizard. The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites.
Transferring files Finding your files Many programs automatically save your personal data files in the My Documents folder. Look in your old computer’s My Documents folder for personal data files. Use Windows Find or Search to locate other personal data files. For more information, see “To find files using Find or Search:” on page 222, or “Searching for files” on page 60. To find files in the My Documents folder: 1 In Windows XP, click Start, then click My Documents.
Chapter 12: Moving From Your Old Computer To find files using Find or Search: 1 In Windows XP, click Start, then click Search. The Search Results window opens. - OR In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders. The Search Results window opens. 2 Use Windows Find or Search to locate data files by file name or file type. For help on finding files, click Help, then click Help and Support Center or Help Topics.
Installing your old printer or scanner To use the Internet Connection Wizard: 1 Click Start, All Programs, Accessories, Communications, then click New Connection Wizard. The New Connection wizard opens. 2 Configure your Internet settings by following the on-screen instructions. Help and Support For more information about setting up an Internet connection in Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the Search box , then click the arrow.
Chapter 12: Moving From Your Old Computer If you have trouble after you install the software for your old devices, you can use System Restore to restore your notebook’s previous settings. Help and Support For information about restoring your notebook’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. Installing a USB printer or scanner USB devices may have special installation instructions.
Installing your old programs 7 Install your printer by following the on-screen instructions. Help and Support For more information about installing a printer in Windows XP, click Start, then click Help and Support. Type the keyword installing a printer in the Search box , then click the arrow. See your peripheral device’s user guide for installation information and tips. Because most installation software is periodically updated, you should also check the manufacturer’s Web site for software updates.
Chapter 12: Moving From Your Old Computer 226 www.gateway.
Maintaining Your Gateway M675 13 This chapter provides basic information about maintaining your notebook hardware and software.
Chapter 13: Maintaining Your Gateway M675 Caring for your notebook To extend the life of your notebook: 228 ■ Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. ■ When transporting your notebook, we recommend that you put it in a carrying case. ■ Keep diskettes, modular drives, and your notebook away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives.
Caring for your notebook Maintenance schedule Use the following table to set up a regular maintenance schedule. Maintenance task Monthly When needed See...
Chapter 13: Maintaining Your Gateway M675 Protecting your notebook from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your notebook to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
Protecting your notebook from viruses To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2003. Norton AntiVirus opens. Scan for viruses 2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. www.gateway.
Chapter 13: Maintaining Your Gateway M675 To remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 3 Turn off your notebook and leave it off for at least 30 seconds. Turn on your notebook and rescan for the virus. To update Norton AntiVirus: 232 1 2 Make sure that you are connected to the Internet. 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files.
Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.
Chapter 13: Maintaining Your Gateway M675 Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon. The My Computer window opens. 234 2 Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties.
Managing hard drive space 4 Make sure that the check box beside each file type you want to delete is selected. For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. 5 Click OK, then click Yes. Help and Support For more information about keeping the hard drive space free of unnecessary files in Windows XP, click Start, then click Help and Support. Type the keyword disk cleanup in the Search box , then click the arrow.
Chapter 13: Maintaining Your Gateway M675 3 Click the Tools tab. 4 5 Click Check Now. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK. Click the options you want to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found.
Managing hard drive space Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your notebook to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.
Chapter 13: Maintaining Your Gateway M675 3 Click the Tools tab. 4 5 Click Defragment Now. If Disk Defragmenter does not start automatically, click Defragment or Start. Disk Defragmenter shows its progress on the computer display. When finished, Disk Defragmenter asks if you want to quit the program. 6 Click Close or Yes, then click the X in the top-right corner to close the Disk Defragmenter window.
Managing hard drive space Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. You should back up your files regularly to a writable CD or DVD (if you have a recordable drive) or to diskettes. Use a backup device, such as a recordable drive or Zip drive, to do a complete hard drive backup.
Chapter 13: Maintaining Your Gateway M675 To start the Scheduled Task Wizard: 1 Click Start, All Programs, Accessories, System Tools, then click Scheduled Tasks. The Scheduled Tasks window opens. 2 Double-click the Add Scheduled Task icon. The Scheduled Task Wizard opens. 3 Click Next, then click the task or program you want to schedule and follow the on-screen instructions to customize the task. Important Your notebook must be on during scheduled tasks.
Cleaning your notebook Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best.
Chapter 13: Maintaining Your Gateway M675 Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your notebook and turn your notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.
Cleaning your notebook To clean your trackball mouse: 1 2 Turn the mouse upside down. 3 4 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Rotate the retaining ring on the bottom of the mouse counter-clockwise, then remove the retaining ring and mouse ball. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. www.gateway.
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Restoring Software 14 Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps first: Use the diagnostics and troubleshooting tools found in Help and Support.
Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as the computer display, CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original notebook hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Chapter 14: Restoring Software 5 If this is the first time you have inserted the red Drivers and Applications CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6 Select a single device driver to reinstall. - OR Click Automatic Installation, then select multiple device drivers to reinstall.
Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet. If you do not have an Internet service provider, the update utility works by direct-dialing the device driver update service. Important If your notebook came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Drivers and Applications CD or the Gateway Technical Support Web site (support.gateway.com).
Chapter 14: Restoring Software 6 7 8 Click the Web Updates tab. Click Check Now. The Connect window opens. Install available updated device drivers by following the on-screen instructions. Depending on the device driver you are updating, you may only need to restart your notebook to complete the installation. However, if a setup wizard opens when you restart your notebook, follow the on-screen instructions.
Reinstalling programs 4 Insert the red Drivers and Applications CD into the CD or DVD drive. If the program starts automatically, go to Step 8. - OR If the program does not start automatically, go to Step 5. Important 5 6 7 8 9 If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 105. Click Start, then click Run. The Run dialog box opens. In the Open text box, type d:\runmenu.
Chapter 14: Restoring Software To reinstall other programs from a CD: 1 If you just reinstalled Windows, go to Step 4. Otherwise, go to the next step. 2 In Windows XP, click Start, Control Panel, then click Add or Remove Programs. - OR In Windows 2000, click Start, Settings, Control Panel, then double-click the Add or Remove Programs icon. 3 In the Currently Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions.
Reinstalling Windows The Restoration CDs step you through reinstalling Windows XP or Windows 2000. If you are reinstalling Windows XP or Windows 2000, the Restoration CDs automatically reinstall the hardware device drivers and some programs as well. You can install any remaining programs by using the program CDs that came with your notebook. To reinstall your programs, follow the instructions in “Reinstalling programs” on page 250.
Chapter 14: Restoring Software 254 11 When prompted, remove the red Drivers and Applications CD and insert the blue Operating System CD into the CD or DVD drive, then press any key to continue. 12 13 When prompted, accept the License Agreement by pressing Y. 14 When prompted, insert the red Drivers and Applications CD, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your notebook restarts several times during this process.
Upgrading Your Gateway M675 15 This chapter provides information about adding hardware devices to your notebook.
Chapter 15: Upgrading Your Gateway M675 Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information.
Adding and removing a PC Card To remove a PC Card: 1 Click the remove hardware click Stop. icon in the taskbar, the PC Card name, then -ORTurn off your notebook. Important 2 3 If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. Press the PC Card eject button once to release the eject button. Press the PC Card eject button again to eject the PC Card. www.gateway.
Chapter 15: Upgrading Your Gateway M675 Preventing static electricity discharge The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning ESD can permanently damage electrostatic discharge-sensitive components in your notebook. Prevent ESD damage by following ESD guidelines every time you install memory or replace the hard drive.
Adding or replacing memory Before working with computer components, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. ■ Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.
Chapter 15: Upgrading Your Gateway M675 To add or replace memory modules: 260 1 Follow the instructions under “Preventing static electricity discharge” on page 258. 2 Turn off your notebook, disconnect the AC adapter and modem and network cables. 3 Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 274). 4 5 Turn your notebook over so the bottom is facing up. 6 Loosen the four memory bay cover screws, then remove the memory bay cover.
Adding or replacing memory 7 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. 8 Pull the memory module out of the slot. 9 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. www.gateway.
Chapter 15: Upgrading Your Gateway M675 Important 10 11 12 13 14 Use only memory modules designed for the Gateway M675. Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screws. Insert the battery, then turn your notebook over. Reattach the optional port replicator. Connect the power adapter and modem and network cables, then turn on your notebook.
Replacing the hard drive To replace the hard drive: 1 Follow the instructions under “Preventing static electricity discharge” on page 258. 2 Turn off your notebook, disconnect the AC adapter and modem and network cables. 3 Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 274). 4 5 Turn your notebook over so the bottom is facing up. 6 Loosen the hard drive bay cover screw, then remove the hard drive bay cover. Remove the battery.
Chapter 15: Upgrading Your Gateway M675 264 7 Slide the hard drive away from the connector. 8 Lift the end of the hard drive furthest from the connector, then remove the drive from the bay www.gateway.
Replacing the hard drive 9 10 11 12 13 Place the new hard drive in the bay and slide it into the connector. Replace the hard drive bay cover and tighten the screw. Insert the battery, then turn your notebook over. Reattach the optional port replicator. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.
Chapter 15: Upgrading Your Gateway M675 266 www.gateway.
Using the Gateway M675 Port Replicator 16 The optional port replicator gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC adapter. Although devices can be attached directly to the ports on the notebook, the port replicator lets you make all of those connections in one step. The port replicator also gives you access to additional ports not found on the notebook.
Chapter 16: Using the Gateway M675 Port Replicator Front Kensington lock ring Component Kensington™ lock ring Docking port Docking port Icon Docking release latch Description Secure your notebook and port replicator to an object by connecting a Kensington cable lock through this ring and into the Kensington lock slot on your notebook. For more information, see “Securing your port replicator” on page 275. Connect the notebook to this port. Warning! Power is passed through this port.
Back Back Universal jack 3 Universal jack 1 USB ports PS/2 mouse port Monitor port S-Video out jack Serial port Parallel port PS/2 keyboard port Universal jack 5 Ethernet jack Modem S/PDIF jack digital audio jack Power connector Universal jack 4 Universal jack 2 Component Icon Description USB ports Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports.
Chapter 16: Using the Gateway M675 Port Replicator Component Icon Description Universal jack 1 (blue plug) This jack is user configurable for one of the following: ■ ■ ■ Off (Default) Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers.
Back Component Universal jack 5 (orange plug) Icon Description -3 This jack is user configurable for one of the following: ■ ■ ■ Off Stereo in: an external audio input source (such as a stereo) can be plugged into this jack so that you can record sound on your notebook or play sound through the notebook speakers. Stereo out: an amplified external audio device (such as a stereo) can be plugged into this jack so you can play your notebook audio through that device.
Chapter 16: Using the Gateway M675 Port Replicator Component Icon Description Universal jack 2 (pink plug) This jack is user configurable for one of the following: ■ Microphone: a microphone can be plugged into this jack (Default) Important: A microphone can only be plugged into this jack or universal jack 1 on the notebook.
Connecting to the port replicator Connecting to the port replicator You can attach your notebook to the port replicator while your notebook is off, on, or in Standby mode. Attaching to the port replicator To attach your notebook to the port replicator: 1 2 Connect external devices to the ports on the port replicator. 3 Press down on the notebook until it snaps into place. Align the connector holes on the bottom of your notebook with the docking posts on the port replicator.
Chapter 16: Using the Gateway M675 Port Replicator Disconnecting from the port replicator You can separate your notebook from the port replicator while your notebook is off or on (not in Standby or Hibernate mode). To separate your notebook from the port replicator: 1 If your notebook is off, go to Step 2. -ORIf your notebook is on and using Windows XP, click Start, then click Undock Computer. The Undock Computer menu item appears in the Start menu only while the notebook is docked.
Securing your port replicator Securing your port replicator You can secure your notebook and port replicator to an object by using the security ring located on the left side of the port replicator and the Kensington lock slot located on the left side of your notebook. To secure your notebook and port replicator: 1 2 3 Open the security ring on the port replicator. Attach your notebook to the port replicator.
Chapter 16: Using the Gateway M675 Port Replicator 276 www.gateway.
Troubleshooting 17 This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 41 for more information about how to get help.
Chapter 17: Troubleshooting Safety guidelines While troubleshooting your notebook, follow these safety guidelines: ■ Never remove the memory bay cover or the hard drive cover if your notebook is turned on, the battery is installed, or while the modem cable, network cable, or AC power adapter are connected to the notebook. ■ Make sure that you are correctly grounded before accessing internal components.
First steps First steps If you have problems with your notebook, try these things first: ■ Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full.
Chapter 17: Troubleshooting Troubleshooting Audio See “Sound” on page 301. Battery See “Power” on page 297. CD or DVD drives Your notebook does not recognize a disc ■ The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place. ■ The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again.
Troubleshooting ■ Make sure that the internal speakers and universal jacks are configured correctly. For more information, see “Configuring the audio jacks” on page 97. Click Restore Defaults if you want to reset the internal speakers and universal jacks back to their factory settings. ■ Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 31 or “Using the audio controls” on page 34.
Chapter 17: Troubleshooting The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging. If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match.
Troubleshooting To check IRQ usage in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then click Device Manager. The Device Manager window opens. 3 Click View, then click Resources by type. Double-click Interrupt request (IRQ). All IRQs and their hardware assignments are displayed.
Chapter 17: Troubleshooting Diskette drive The diskette drive is not recognized ■ Shut down and restart your notebook. ■ The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again. You see an “Access Denied” or “Write protect” error message ■ Move the write-protection tab in the upper-right corner of the diskette down (unprotected). ■ The diskette may be full. Delete unnecessary files on the diskette and try again.
Troubleshooting Display The screen is too dark Adjust the brightness using the system keys. For more information, see “System key combinations” on page 31. The screen resolution is not correct Change the screen resolution from the Display Properties dialog box. For more information, see “Adjusting the screen resolution” on page 192. Help and Support For more information about changing the screen resolution in Windows XP, click Start, then click Help and Support.
Chapter 17: Troubleshooting To restore deleted files: 1 2 Double-click the Recycle Bin icon. Right-click the file you want to restore, then click Restore. The file is restored to the place where it was originally deleted from. If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored. Help and Support For more information about restoring deleted files in Windows XP, click Start, then click Help and Support.
Troubleshooting You see a “Data error” message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For more information, see “Checking the hard drive for errors” on page 235. The hard drive cannot be accessed, or you see a “General failure reading drive C” error message ■ If a diskette is in the diskette drive, eject it and restart your notebook. ■ Make sure that the hard drive is installed correctly.
Chapter 17: Troubleshooting Internet You cannot connect to the Internet ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Back” on page 7 and “Back” on page 269 to make sure that the connections have been made correctly. ■ Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. ■ If you have the call waiting feature on your telephone line, make sure that it is disabled.
Troubleshooting ■ The condition of the Internet computers to which you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program.
Chapter 17: Troubleshooting Memory You see a “Memory error” message ■ Make sure that the memory modules are inserted correctly in the memory bay slots. For more information, see “Adding or replacing memory” on page 259. ■ Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 259. You see a “Not enough memory” error message ■ Close all programs, then restart your notebook.
Troubleshooting ■ Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service.
Chapter 17: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect.
Troubleshooting You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet. The server cannot be accessed Mondays from 8:00 a.m. to 12:00 p.m. CT. To access the gateway.your.
Chapter 17: Troubleshooting To run modem diagnostics in Windows XP: 1 2 Close all open programs. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 4 Click your modem, then click Properties. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics.
Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.
Chapter 17: Troubleshooting ■ Shut down and restart your notebook. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. For more information, see “Cleaning the mouse” on page 242. ■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface. Networks You cannot connect to your company network Every network is unique.
Troubleshooting ■ The hard drive needs defragmenting. Run Disk Defragmenter to consolidate files and folders on the hard drive. For more information, see “Defragmenting the hard drive” on page 237. Passwords Your notebook does not accept your password Make sure that CAPS LOCK is turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password.
Chapter 17: Troubleshooting ■ Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables. Your notebook is not working on battery power ■ Make sure that the battery is installed correctly. For more information, see “Changing batteries” on page 171. ■ Make sure that the battery is fully recharged. For more information, see “Recharging the battery” on page 169. ■ Make sure that the battery is calibrated correctly.
Troubleshooting The notebook will not come out of Standby or Hibernate mode when running on battery power. ■ The battery fully discharged and AC power is not connected. Connect the AC power adapter to power the notebook and charge the battery. The display goes black while the notebook is still turned on ■ Notebook has gone into Standby after sitting idle (power status indicator is blinking blue). Press and hold the Power button for about a second to resume operations.
Chapter 17: Troubleshooting 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. To set a default printer in Windows 2000: 1 2 ■ Click Start, Settings, then click Printers. Right-click on the name of the printer you want to be the default printer, then click Set as Default. Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.
Troubleshooting To make sure that the printer is not set to work offline in Windows 2000: 1 2 Click Start, Settings, then click Printers. Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. ■ Wait until files have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer.
Chapter 17: Troubleshooting Help and Support For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. Touchpad The touchpad does not work. Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. Video The external monitor is not working ■ Make sure that you have pressed FN+LCD/CRT to activate the external monitor option.
Telephone support Telephone support Before calling Gateway Technical Support If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Technical Support: ■ Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. ■ If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.
Chapter 17: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.
Tutoring and training Tutoring and training Gateway’s Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: ■ The printed or online documentation that came with your hardware or software.
Chapter 17: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint. www.gateway.com/store Gateway Learning Libraries A variety of courses and tutorials are available on CD.
Safety, Regulatory, and Legal Information A Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.
Appendix A: Safety, Regulatory, and Legal Information Setting up your system ■ Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. ■ Do not use this product near water or a heat source such as a radiator. ■ Set up the system on a stable work surface. ■ The product should be operated only from the type of power source indicated on the rating label.
Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.
Appendix A: Safety, Regulatory, and Legal Information Regulatory compliance statements Wireless Guidance Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.11B/G LAN & Bluetooth), 5.2 GHz (i.e. 802.11A LAN), and traditional cellular or PCS cellular bands (i.e. Cellular data modem).
Regulatory compliance statements Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Appendix A: Safety, Regulatory, and Legal Information United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Regulatory compliance statements Compliance Accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway M675 This device complies with Part 15 of the FCC Rules.
Appendix A: Safety, Regulatory, and Legal Information Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.
Regulatory compliance statements Canada Industry Canada (IC) Intentional emitter per RSS 210 Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Appendix A: Safety, Regulatory, and Legal Information Unintentional emitter per ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Regulatory compliance statements Mexico Intentional emitter Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Mexico if a COFETEL ID is on the system label.
Appendix A: Safety, Regulatory, and Legal Information California Proposition 65 Warning Warning 318 This product contains chemicals, including lead, known to the State of California to cause cancer and/or birth defects or reproductive harm. www.gateway.
Notices Notices Copyright © 2003 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Appendix A: Safety, Regulatory, and Legal Information 320 www.gateway.
Index A AC adapter connecting 21 connector 7, 271 damaged 21 defective 22 international adapters 174 troubleshooting 298 AC-3 digital audio jack 271 access point network 214 accessories purchasing 15 safety precautions 309 accounts America Online 71 ISP 71 user 203 acoustic handset coupler 184 ad hoc networking 216, 217 adding icons to desktop 50 user accounts 203 See also installing address e-mail 76 Web 74 alarms 176, 178 America Online 72 application key 29, 30 arrow keys 29, 30 AU file 101 audio adjusti
release latch 8 replacing 172 safety guidelines 19 storing 228 bays battery 8, 172, 298 CD drive 6, 105, 280 diskette drive 5, 105, 284 DVD drive 6, 105, 280 DVD/CD-RW drive 6, 105, 280 DVD-RW/CD-RW drive 6, 105, 280 hard drive 9, 262, 287 memory 8, 259, 290 memory card reader 5, 105, 290 module 5, 6, 105, 280 second hard drive 5, 6, 105, 287 BIOS Setup utility 170, 186 break system key 31 brightness system keys 29, 31 broadband Internet connection 40, 70, 206 browser Web 71, 73 browsing for files and fold
memory cards 154 Certificate of Authenticity 13 changing batteries 171 bay modules 105 cleaning audio CD 282 case 241 CD 282 computer exterior 241 computer screen 242 DVD 282 keyboard 242 LCD panel 242 mouse 242 screen 242 clicking 36 clipboard 55 close button 52 closing program 52, 67 unresponsive program 26 window 52, 67 color changing depth 190 changing desktop 196 changing number of 190 changing scheme 193 configuring audio jacks 97 speakers 97 connecting AC adapter 21 camera 158 digital camera 158 exte
speaker 4, 270 S-Video (TV) out 7, 163, 271 Toslink digital audio 271 troubleshooting 287 universal 3, 4, 5, 97, 103, 269, D 270, 271, 272, 281, 301 USB 5, 6, 7, 40, 269 VGA 7, 161, 269 video camera 5, 40, 159, 160 Zip drive 5, 6, 7, 40, 269 desktop adding icons 50 adding shortcuts 50 adjusting settings 190 changing background 196 changing color depth 190 changing color scheme 193 changing number of colors 190 selecting screen saver 199 using 48, 49 using Start menu 49 device drivers See drivers dialing
status indicator 28 troubleshooting 284 using 152 display changing resolution 192 properties 161 settings 190 switching 31 troubleshooting 285, 299 using screen saver 199 Do More With Gateway 43 docking port 8, 268 docking release latch 268 documentation eSupport 45 Gateway Web site 45 help 42 Help and Support 42 online help 44 documents creating 63 opening 65 printing 66 saving 64 double-clicking 37 downloading files 75 dragging 37 drivers reinstalling 247 updating 45, 249 drives backing up files 239 CD 6,
testing 152 testing speed 152 troubleshooting 280 using 108, 124, 137 E Easy CD Creator 124 electrostatic discharge (ESD) 258 e-mail address 76 button 33 checking for messages 77 program 71 sending 76 transferring settings from old computer 223 using 76 EmPower power adapter 174 Error-checking 235 eSupport finding specifications 14 using 45 Ethernet connecting 39 jack 7, 39, 269 turning wireless Ethernet on or off 218 wired network 208, 209 wireless network 208, 212 external audio jack 4, 5, 270, 271, 272
renaming 67 searching for 58, 60 viewing list 53 fragmentation 237 function keys 29, 30 home network 205 home office network 205 hot-swapping 40, 256 hyperlinks 73 G i.Link port 5, 40, 159, 160 IEEE 1394 port 5, 40, 159, 160 IEEE 802.
programs 225, 250 recordable CD drive 105 recordable DVD drive 105 scanner 40, 223 Windows 252 Internal wireless label 13 Internet account 71 broadband connection 40 button 33 connecting to 72 downloading files 75 requirements to access 71 sharing access 206 transferring settings from old computer 222 troubleshooting 288 using 70 Internet connection sharing 206 troubleshooting 288, 292 Internet radio 121 Internet service provider (ISP) connecting to 72 disconnecting from 72 setting up account 71 transferrin
laser printer 15 latch battery 8 docking release 268 LCD panel release 2 module 8, 9 LCD brightness system keys 30 LCD panel changing resolution 192 cleaning 242 release latch 2 switching display 31 troubleshooting 285 using screen saver 199 LCD/CRT system key 31 lights See status indicators line in jack 4, 5, 270, 271, 272 line protector 184 line tester 184 links 73 lock Kensington cable 3, 186, 268 M maintenance backing up files 239 checking for drive errors 235 checking hard drive space 233 cleaning cas
modular drive indicator 28 monitor adding an external 161 changing resolution 192 color quality 162 controls 190 display properties 161 port 7, 269 screen resolution 162 using screen saver 199 mouse cleaning 242 PS/2 port 271 troubleshooting 295 USB port 5, 6, 7, 269 See also touchpad moving files 55 files from old computer 219, 220 folders 55 Internet settings from old computer 222 pointer 36 screen objects 37 settings from old computer 219 MP3 file creating 116 editing track information 118 playing 101 s
sharing printers 207 signal strength 212 streaming audio 207 streaming video 207 turning off wireless Ethernet 218 turning on wireless Ethernet 218 wired connections 208, 209 wireless connections 208, 212 non-technical support Accounting 304 Sales 304 Warranty 304 Norton Antivirus 230 NTSC/PAL jack 163 numeric keypad 10 status indicator 28 O online help button 33 Help and Support 42 using 44 opening documents 65 files 37, 49 folders 37, 53 LCD panel 2 notebook 2 programs 37, 49 shortcut menu 37 operating s
alarms 176, 178 battery 26, 168, 169, 170, 172, 174 button 10, 31, 176 changing modes 175 changing schemes 176 changing settings 176 connector 7, 21, 271 conserving battery power 174 damaged cord 21, 22 EmPower adapter 174 extending battery life 174 Hibernate mode 175, 180 indicator 25, 27 international adapter 187 management 167, 174 schemes 176 source problems 23 Standby mode 25, 175 Standby/Resume 31 status box 31 status indicator 25, 27 surge protector 23 troubleshooting 297, 298 turning off notebook 2
Windows 252 See also installing removing files and folders 49, 57, 58, 67, 234 renaming files and folders 67 replacing See installing reset hole location 8 using 26 resetting notebook 26 resolution changing 192 restarting notebook 26 Restoration CDs 246 restoring files and folders 57 right-clicking 37 router 210, 211 Roxio Easy CD Creator 124 S S/PDIF digital audio jack locating 5, 271 using 103 safety caring for computer 228 general precautions 18, 20, 307 guidelines for troubleshooting 278 static electr
opening menu 37 pasting 67 renaming files and folders 67 selecting adjacent items in list 67 selecting items in list 67 switching between files, folders, or programs 67 shutting down notebook 25, 26 SigmaTel Speaker Wizard 98 small office network 205 SO-DIMM 259 software See programs sound adjusting 32, 34, 92, 95 controls 30, 34, 92, 95 muting 32, 34, 92, 95 troubleshooting 301 Sound Recorder making audio recordings 99 playing file 99 speaker wizard 98 speakers built-in 2 configuring 97 jack 4, 270 specifi
receiving and viewing faxes 88 retrying fax 89 sending fax 84 sending faxes from program 87 sending scanned image fax 87 setting up fax cover page template 86 using Fax 79 telephone support 303 television playing DVD on 163 TV out jack 163 viewing display on 163 testing CD drive 152 DVD drive 152 title bar 52 Toslink digital audio jack locating 271 using 103 touchpad buttons 35, 36 changing settings 201 clicking 36 double-clicking 37 dragging screen objects 37 locating 10 moving pointer 36 moving screen ob
support tool 279 technical support 303 telephone support 303 touchpad 302 video 302 Web site connection speed 288 turning off notebook 25, 26 S/PDIF 103 wireless Ethernet 218 turning on notebook 24 S/PDIF 103 wireless Ethernet 218 tutoring fee-based 305 TV out (S-Video out) jack locating 7, 271 using 163 U undocking 274 updating device drivers 45 Norton AntiVirus 230 upgrading 255 USB flash drive 5, 6, 7, 220 USB port 5, 6, 7, 40, 269 user accounts adding in Windows XP 203 switching in Windows XP 203 V VG
updating drivers 249 Windows key 29, 30 Windows Media Player 101, 110, 122 wired Ethernet network creating a network 208 equipment list 211 example 210 using 209 wireless Ethernet button 11, 33 label 13 using while traveling 185 wireless Ethernet network access point equipment list 215 access point example 214 ad hoc equipment list 217 ad hoc example 216 creating a network 208 peer-to-peer equipment list 217 peer-to-peer example 216 turning off 218 turning on 218 using 212 Wordpad 63 World Wide Web (WWW) do
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NSK DWL M675 USR GDE R0 9/03
