User guide
12
13
No power. Switch does
not illuminate when in
ON position.
Power cord is not plugged
into live power outlet
Circuit breaker has tripped
Plug into live outlet
Reset circuit breaker at
rear of machine
Machine does not
respond after
pressing standby
button
Faint lines across
the document
Cover is open Close cover
Ambient temperature is
below 72°F/22°C
Operate at ambient
temperatures at or
above 72°F/22°C
Feeder does not
feed document
Finished document
is skewed
Feeder picks multiple
documents
(add to existing)
Media not compatible
with feeder
Try different media
Print output not compatible
with feeder
Try different printer
Paper is not fully inserted
into feeder
Fully insert paper into
feeder
Sever paper curl Ensure paper is flat
Paper curl is excessive Ensure paper is flat
Static electricity on media,
or media is stuck together
Fan paper and replace
in feeder
Media is too smooth or slick Feed one at a time or
change media type
Paper side guides are not
adjusted squarely
Adjust paper side guides
to paper size
Cloudy lamination. Wavy
lamination. Unsatisfactory
adhesion to media.
Incorrect film settings,
insufficient heat
Verify and select correct
setting
Incorrect film setting Select correct film setting
EZload levers not closedWrinkles in document Close EZload levers
Low line voltage Ensure correct voltage
is available
No paper in feeder Insert paper
Main power switched off Turn on power
Low film Load new film
Idler bar assembly
not latched
Latch idler bar levers
SYMPTOMS POSSIBLE CAUSE CORRECTIVE ACTION
HeatSeal Sprint H925 - Troubleshooting
TM®
3 mil / 75 mic Max 2 minutes from cold
5 mil / 125 mic Max 2 minutes from cold
2. Speed
A) The machine throughput speed is 31” (787.4mm) per minute
B) Equivalent to 4 Letter or A4 documents per minute
C) 25 Letter or A4 sheets take approximately 7 minutes
6. Feeder capacity
A) Maximum of 25 sheets at 20 lbs - 75 gsm
7. Machine weight
A) In box 85 lbs - 38.6 kg
B) Out of box 70 lbs - 32 kg
9. Electrical Specifications
A) 120v @ 60Hz, 7.5A
B) 230v, @ 50Hz, 4A
C) 100v, @ 50Hz/60Hz, 8.5A
8. Dimensions (with exit tray open)
19” Wide x 31” High x 27” Deep
(483 mm Wide x 787 mm High x 686 mm Deep)
Max paper weight 80 lbs cover - 216 gsm
Min paper weight 20 lbs - 75 gsm
Max paper width
12” film, 11.6” - 295 mm
11.5” film, 11” - 279 mm
Min paper width 6” - 152 mm
Max paper length 48” - 1219 mm
3 . Paper sizes and weights
A4 paper (side border) 12” - 305 mm wide film
A4 paper (top & bottom border) 12” - 305 mm wide film
Letter paper (side border) 11.5” - 292 mm wide film
Letter paper (top & bottom border) 11.5” - 292 mm wide film
0.15” - 4 mm
0.25” - 6 mm
0.25” - 6 mm
0.25” - 6 mm
4 . Border sizes
3 mil / 75 mic
5 mil / 125 mic
Flexible
Semi Rigid
5. Film thickness
1. Warm-up time
Note: If machine is warm, the warm up times are reduced. Standby mode is
activated after 30 minutes of non-use. To resume, press “Start” button.
HeatSeal Sprint H925 - Specifications
TM®