GCC Elite Color 16 Series Printer User’s Guide
ii GCC Elite Color 16 Series User’s Guide Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. GCC, the GCC Printers logo, are registered trademarks of GCC Technologies.
Contents Contents Preface 1 About this Manual 2 Scope 2 Overview 2 Printer Orientation 3 About the Printer 3 Features 3 Available Configuration 4 Safety Precautions 4 Conventions 5 Installing and Relocating Your Printer 5 Other Precautions 7 Precautions for Power and Ground Connections 7 Cautions 8 Other Precautions 9 Operating Precautions 9 Notes on Handling Consumables 11
iv GCC Elite Color 16 Series User’s Guide Chapter 1 Unpacking and Installing the Printer 1-1 Positioning the Printer 1-2 Installation Environment 1-2 Minimum Installation Clearances 1-3 Accessories 1-4 Transporting the Printer 1-7 Installation Procedure 1-8 Removing the Packing Tape 1-8 Removing the Spacers 1-9 Installing the Drum Cartridge 1-12 Installing the Toner Cartridges 1-15 Loading Paper 1-19 Installing the Tray Cover 1-23 Connecting the Power Cord 1-23 Turning the Printer On 1-24 Selecting a Dis
GCC Elite Color 16 Series User’s Guide Loading Paper 2-10 Loading Paper in the Paper Tray (Tray 2) 2-10 Loading Paper in the Multi Purpose Tray (Tray 1) 2-15 Loading Transparency Sheets in the Multi Purpose Tray (Tray 1) 2-17 Loading Postcards in the Multi Purpose Tray (Tray 1) 2-19 Loading Envelopes in the Multi Purpose Tray (Tray 1) 2-19 Cleaning 2-21 Storing the Printer 2-22 Transporting the Printer 2-24 Chapter 3 Dealing with Problems 3-1 Troubleshooting 3-2 Power Problems 3-2 Print Quality Problems
vi GCC Elite Color 16 Series User’s Guide Transfer Roller Cartridge 5-3 Fuser Unit 5-3 Paper Feed Roller 5-4 Toner Cartridges 5-4 Toner Cartridge Handling Precautions 5-4 Replacing Toner Cartridges 5-5 Drum Cartridge 5-8 Drum Cartridge Handling Precautions 5-8 Replacing the Drum Cartridge 5-9 Transfer Roller Cartridge 5-13 Transfer Roller Cartridge Handling Precautions 5-13 Replacing the Transfer Roller Cartridge 5-14 Fuser Unit 5-16 Replacing the Fuser Unit 5-16 Paper Feed Roller 5-21 Replacing the Paper
GCC Elite Color 16 Series User’s Guide Color Menu 7-21 Functions Menu 7-23 Chapter 8 Installing Additional Memory 8-1 Installing DRAM Memory DIMMS 8-2 Appendix A General Information A-1 Sources of Support A-2 Your GCC Vendor A-2 Your Application Vendor A-2 Internet A-2 GCC Technical Support A-2 GCC Service A-3 GCC Sales A-3 GCC Worldwide Offices A-3 GCC Part Numbers A-4 Printers A-4 Paper Handling Options A-4 Consumables A-4 Appendix B Safety Notes and Regulatory Compliance B-1 Safety Notes B-2 Regul
viii GCC Elite Color 16 Series User’s Guide Appendix C Printing Font Summaries C-1 Printing a Font Summary C-2 PostScript Font Summary C-3 PCL Font Summary C-7 Appendix D Notes on Matching Printed Colors with Display Colors D-1 Printed Colors vs.
Preface In this Chapter . . .
2 GCC Elite Color 16 Series User’s Guide About this Manual Welcome Thank you for selecting the GCC Elite Color 16 Series laser printer. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference. You may find it helpful to print out a copy of this document and/or keep a copy on your computer’s hard drive.
GCC Elite Color 16 Series User’s Guide About the Printer 3 Chapter 7: Understanding and Navigating the Control Panel Menu This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Chapter 8: Installing Additional Memory This chapter describes procedures for installation of DRAM memory DIMMs.
4 GCC Elite Color 16 Series User’s Guide About the Printer • • • With the optional High Capacity Feeder (HCF) installed, you can increase printing efficiency by using both paper trays. You can set up to 1,600 sheets with this option. The illustration below shows the printer with the optional HCF installed. Easy operation: the easy-to-read control panel display clearly shows the status of printer operation.
GCC Elite Color 16 Series User’s Guide Safety Precautions 5 Safety Precautions To ensure safe operation of your printer, make sure you read this section thoroughly before use. Conventions This following conventions are used throughout this manual to emphasize certain procedures or information: NOTE: A note is a tip or extra information that may be helpful in installing or using the printer.
6 GCC Elite Color 16 Series User’s Guide Safety Precautions √ NO OK There is danger of the printer falling. When lifting the printer, get a firm footing and bend your knees to avoid possible injuries to your back. The printer has ventilation holes on the rear panel. Ensure that the printer is installed no less than 6 inches (150 mm) from the wall on the right, 4 inches (100 mm) from the wall on the left, and 8 inches (200 mm) from the wall at the back.
GCC Elite Color 16 Series User’s Guide Safety Precautions 7 After installing the High Capacity Feeder, lock down the brakes on the casters at the front of the High Capacity Feeder. Failure to lock down the brakes can cause the printer to move unexpectedly, resulting in injury.
8 GCC Elite Color 16 Series User’s Guide Safety Precautions Ensure that the plug connection is dustless. In a damp environment, a contaminated connector can draw a non-negligible amount of current that can generate heat and eventually cause fire over an extended period of time. Always use the power cord provided with your printer. When an extension power cord is required, always use a properly rated cord.
GCC Elite Color 16 Series User’s Guide Safety Precautions 9 When the printer is not used over an extended period of time, switch it off and unplug it. If an unused printer is left connected to a power source for a long period, degraded insulation can cause electric shocks, current leakages, or fire. Switch off the printer before connecting the interface cable or options. Connecting the cable or card with a live printer can cause electric shocks.
10 GCC Elite Color 16 Series User’s Guide Safety Precautions Never touch a labeled area found on or near the fuser unit. You can burn yourself. If a sheet of paper is wrapped around the fuser roller, do not try to remove it by yourself, as this may cause injuries or burns. Turn off the printer immediately and contact your GCC Customer Support Center. Do not place any heavy objects on the printer. An off-balance printer can fall over or the heavy object can fall, causing injuries.
GCC Elite Color 16 Series User’s Guide Safety Precautions 11 Notes on Handling Consumables Never throw a toner cartridge into an open flame. It can cause an explosion and injuries. Never throw a transfer roller cartridge into an open flame. It can cause an explosion and injuries. Never throw a drum cartridge into an open flame. It can cause an explosion and injuries.
12 GCC Elite Color 16 Series User’s Guide Safety Precautions • • • • • Do not open consumables until you are ready to use them. Do not store consumables in the following conditions: • In high temperature or humidity • Near an open flame • Exposed to direct sunlight • Dusty areas Before using consumables, read the operating instructions and precautions on the packaging. Administer emergency first aid as follows: • If you get toner in your eyes, rinse them well with plenty of clean water.
Chapter 1 Unpacking and Installing the Printer In this Chapter . . .
1-2 GCC Elite Color 16 Series User’s Guide Positioning the Printer About this Chapter This chapter describes how to select an appropriate installation location, what accessories are provided with the printer, and the installation procedures required once you have chosen a location for your printer. Positioning the Printer For safe and convenient printer operation, take time to read the information in this section when deciding where to place your printer.
GCC Elite Color 16 Series User’s Guide 1-3 Positioning the Printer When using an ultrasonic water vaporizer Using tap or well water with ultrasonic water vaporizers disperses impurities into the air. These impurities can accumulate inside the printer and cause print quality to deteriorate. If you install the printer in the same room as an ultrasonic water vaporizer, use only filtered water in the water vaporizer.
1-4 GCC Elite Color 16 Series User’s Guide Accessories Side View 24” (600mm) 8” (200mm) Accessories The standard printer package consists of the following items. Before installing the printer, confirm that all the items listed below are accounted for. NOTE: Keep the box and packaging in case you need to transport the printer over long distances in the future.
GCC Elite Color 16 Series User’s Guide 1-5 Accessories Drum cartridge Toner cartridges: (Black, Yellow, Magenta, Cyan) Power Cord
1-6 GCC Elite Color 16 Series User’s Guide Accessories Tray cover NOTE: The tray cover does not come standard with the printer.
GCC Elite Color 16 Series User’s Guide 1-7 Transporting the Printer Transporting the Printer Note the following points when transporting the printer into position. CAUTION: At least two people should carry the printer. • Because the printer weighs 76lb. (34.5kg) with the tray and consumables installed, at least two people should carry it. • To lift the printer, face the front and back of the printer and grip the recessed areas at the bottom left and right with both hands.
1-8 GCC Elite Color 16 Series User’s Guide Installation Procedure Installation Procedure Install the printer as follows: 1. Remove all the packing tape from the printer. 2. Remove all the spacers from the printer. 3. Install the drum cartridge. 4. Install the toner cartridges. 5. Load the paper. 6. Plug in the power cord. NOTE: Spacers are installed in various parts of the printer to protect it from shock and vibrations during shipping. Make sure you remove all the spacers before using the printer.
GCC Elite Color 16 Series User’s Guide 1-9 Installation Procedure Left Side Removing the Spacers A spacer is installed in the paper tray to protect it from shock and vibrations during shipping. Remove the spacer before using the printer. Follow the procedure below to remove the spacer from the paper tray. NOTE: Keep the spacer in case you need to transport the printer over long distances in the future.
1-10 GCC Elite Color 16 Series User’s Guide Installation Procedure 1. Gently pull out the paper tray until it stops. 2. Hold the tray with both hands, lift the front up slightly and pull it completely out of the printer. NOTE: Place the tray on a flat surface. 3. Remove the tape from the cardboard spacer in the tray and remove the spacer.
GCC Elite Color 16 Series User’s Guide 1-11 Installation Procedure NOTE: Keep the spacer in case you need to transport the printer over long distances in the future. 4. Holding the paper tray with both hands, align it with the opening in the printer and gently insert it. 5. Push the paper tray completely back into the printer. NOTE: Do not use excessive force on the paper tray.
1-12 GCC Elite Color 16 Series User’s Guide Installation Procedure Installing the Drum Cartridge Follow the procedure below to install the drum cartridge. 1. Push up button ‘A’ 1 and fully open the front cover 2. 2. Open the paper outlet cover.
GCC Elite Color 16 Series User’s Guide 1-13 Installation Procedure 3. Take a new drum cartridge out of its package and pull hard on each the 4 seals to remove them. Pull the seals completely out. NOTE: Keep the aluminum package of the drum cartridge in case you need to transport the printer over long distances in the future. 4. Hold the left and right sides of the drum cartridge and remove the protective cover from it.
1-14 GCC Elite Color 16 Series User’s Guide Installation Procedure 5. Remove the protective sheet from the drum cartridge as shown in the illustration. NOTE: Do not touch the transfer roller (black colored part). Make sure nothing touches or scratches the roll surface. Scratches or oil from your hands on the drum deteriorates print quality. Make sure you remove the protective sheet. Installing the drum cartridge without removing the protective sheet deteriorates print quality.
GCC Elite Color 16 Series User’s Guide 1-15 Installation Procedure NOTE: Do not touch the transfer roller. Lowering the cartridge into the printer without correctly aligning the shafts with the slots can damage the cartridge. Do not allow the surface of the transfer roller to come into contact with anything. 7. Close the paper outlet cover. 8. Close the front cover.
1-16 GCC Elite Color 16 Series User’s Guide Installation Procedure 1. Remove the top cover. 2. Select the new toner cartridge whose color matches the label on the insertion point and remove it from its packaging.
GCC Elite Color 16 Series User’s Guide 1-17 Installation Procedure 3. Shake the toner cartridge 7 or 8 times as shown in the illustration to distribute the toner evenly. 4. Align the toner cartridge with the corresponding insertion point in the printer and insert it as shown in the illustration. 5. Grip the levers at each end of the toner cartridge with your fingers, then push down lightly to rotate the levers forward.
1-18 GCC Elite Color 16 Series User’s Guide Installation Procedure 6. Pull the toner seal straight up to remove it. NOTE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal. 7. Repeat steps 2 - 6 to install the remaining toner cartridges. 8. Replace the top cover.
GCC Elite Color 16 Series User’s Guide 1-19 Installation Procedure Loading Paper Follow the procedure below to load paper into the paper tray. NOTE: See “Paper Handling” on page 2-6 for information about the types of paper suitable for printing. See “Loading Paper in the Multi Purpose Tray” on page 2-15 for more details on setting paper in the manual feed tray. 1. Pull the paper tray out until it stops.
1-20 GCC Elite Color 16 Series User’s Guide Installation Procedure 2. Hold the tray with both hands lift up the front slightly and remove it from the printer. NOTE: Place the tray on a flat surface. END PAPER GUIDE 3. Move the end and side paper guides to their outermost positions. Gently lift the end paper guide to move it. 4. Grip the end paper guide with your fingers and gently lift it up. Insert the pins at the bottom of the guide in the holes corresponding to the paper size that you want to load.
GCC Elite Color 16 Series User’s Guide 1-21 Installation Procedure NOTE: -Make sure that the end guide is properly inserted into the holes corresponding to the appropriate paper size. -Only a small amount of movement of the end paper guide can make automatic paper size detection impossible. If this occurs, move the end paper guide all the way to its outermost position again, then realign it with the appropriate paper size mark. 5.
1-22 GCC Elite Color 16 Series User’s Guide Installation Procedure 7. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 8. Push the paper tray completely back into the printer. NOTE: Do not use excessive force on the paper tray. NOTE: There is an indicator next to the paper tray that tells you how much paper remains in the tray. Use the meter as a guide to refill the paper tray.
GCC Elite Color 16 Series User’s Guide 1-23 Installation Procedure Installing the Tray Cover Follow the procedure below to install the tray cover. NOTE: The tray cover does not come standard with the printer. 1. Clip the hooks on the tray cover onto the 2 tabs at the back of the printer as illustrated. Connecting the Power Cord Follow the procedure below to connect the power cord.
1-24 GCC Elite Color 16 Series User’s Guide Turning the Printer On Turning the Printer On On the printer’s right side, press the side of the power switch marked [ I ] to turn the printer on. NOTE: The printer motors run for 1 or 2 minutes when you first turn the power on.
GCC Elite Color 16 Series User’s Guide 1-25 Selecting a Display Language Selecting a Display Language The default language for all LCD display messages and the Configuration Summary is English. You can change the default language to Spanish, Italian, German or French. NOTE: The language that you select will be reflected on all LCD display messages, and also the content of the Configuration Summary. To change the default language from English to one of the other four available selections: 1.
1-26 GCC Elite Color 16 Series User s Guide Adjusting Color Registration Adjusting Color Registration Your printer is factory calibrated for optimal color registration, so most users should not have the need to adjust the printer s settings. Should you experience issues with color registration, however, follow the procedure below to make adjustments to the printer s color registration settings.
GCC Elite Color 16 Series User s Guide Adjusting Color Registration 1-27 7. Adjust black ink alignment settings ( K-V ADJUST and K-H ADJUST ) 8. Print the ALIGNMENT PAGE (note: steps 7 and 8 may have to be repeated a few times) 9. Adjust color ink alignment values ( M-V ADJUST , M-H ADJUST , Y-V ADJUST , Y-H ADJUST , C-V ADJUST and C-H ADJUST 10. Print the ALIGNMENT PAGE (note: steps 9 and 10 may have to be repeated a few times) 11. Place the printer into READY mode.
1-28 GCC Elite Color 16 Series User’s Guide Installing Printer Drivers and Locating User Documentation Adjusting the Color Ink Alignment Settings Next go to the color registration adjustment portion of the alignment page. You will notice that there are six alignment patterns printed on the paper; three horizontal and three vertical. In each set of patterns, there is one each for YELLOW, MAGENTA and CYAN inks. Pay closest attention to the series of narrow tick marks in the alignment patterns.
GCC Elite Color 16 Series User’s Guide 1-29 Installing Printer Drivers and Locating User Documentation Locating User Documentation To locate other documentation that will assist you in operating and maintaining your printer, go to the MANUALS folder on the Elite Color 16 Series CD-ROM. You can open and read these manuals directly from the CD-ROM, save the manuals to the hard drive of your computer, or print the manuals.
1-30 GCC Elite Color 16 Series User’s Guide Printing a Configuration Summary Printing a Configuration Summary Your printer can print a configuration summary that lists the currently selected status of menu options, media selections in trays, options installed and other relevant information about your printer. To print a Configuration Summary, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Paper Menu 2.
GCC Elite Color 16 Series User’s Guide 1-31 Printing a Configuration Summary
1-32 GCC Elite Color 16 Series User’s Guide Printing PCL and PostScript Font Lists Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Paper Menu 2. Press PREVIOUS or NEXT until the display reads: Menu Functions 3. Press SELECT, the display will read: Functions Reset Printer 4.
GCC Elite Color 16 Series User’s Guide 1-33 Turning the Printer Off Turning the Printer Off Remember to turn off the printer at the end of day or when the printer will not be used for an extended period of time. NOTE: When the printer is turned off, all print data still in memory will be erased. Set the power switch to the [O] position to turn off the printer.
Chapter 2 Maintenance In this Chapter . . .
2-2 GCC Elite Color 16 Series User’s Guide Names and Functions of the Printer’s Parts About this Chapter This chapter explains any necessary maintenance procedures, such as feeding paper, cleaning, and other procedures required for normal operation. Names and Functions of the Printer’s Parts The names and functions of the various parts of the printer are as follows: Front View 5 6 4 3 7 2 8 1 9 10 No. Name Description 1 Tray 2 (Paper Tray) Load paper here.
GCC Elite Color 16 Series User’s Guide 2-3 Names and Functions of the Printer’s Parts Control Panel Display READY POWER START/STOP POWER SAVER NEXT STATUS ACTIVE RETURN SELECT FAULT PREVIOUS LED Indicators Buttons MENU CANCEL
2-4 GCC Elite Color 16 Series User’s Guide Names and Functions of the Printer’s Parts Rear View 15 14 13 12 11 No. Name Description 11 Interface Connector Connect the printer to your computer or network here. 12 Power Cord Connector Connect the power cord here. 13 Exhaust Grille Allows internal heat to dissipate. Make sure the grille is never obstructed. 14 Toner Cartridges The black, yellow, magenta, and cyan toner cartridges are inserted here.
GCC Elite Color 16 Series User’s Guide 2-5 Names and Functions of the Printer’s Parts Internal View 16 17 19 18 Cover open with button A 20 Cover open with button B No. Name Description 16 Transfer Roller Cartridge Transfers the image created on the drum surface to the paper, and collects used toner. 17 Drum Cartridge Consists of the light-sensitive drum, the developer and the transfer roller. Images are initially created as an electrical charge on the surface of this drum.
2-6 GCC Elite Color 16 Series User’s Guide Paper Handling Paper Handling Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend using the types of paper listed below to obtain the best results from your printer. Selecting Print Media Your printer can print on a variety of media, including plain paper, labels, transparencies, and envelopes. Always use print media that meet the guidelines for use with this printer.
GCC Elite Color 16 Series User s Guide 2-7 Selecting Print Media Print Media Weight, Type, and Size The following table defines print media that you can use in each of the paper sources. If you have concerns about a specific brand or type of media, try samples of the media to determine if the resulting printer performance and print quality meet your expectations.
2-8 GCC Elite Color 16 Series User s Guide Selecting Print Media Suitable Paper Types Paper Trays, Types, and Sizes You can load the following types of paper into the paper tray or multi purpose tray. Feeding Method Paper Type/Number of Sheets Multi Purpose Tray (Tray 1) Plain paper Postcards Envelopes Label sheets Transparency sheets (for monochrome printing only) Cardboard Thick 1, Thick 2, Thick 3 Up to 100 sheets or a 0.
GCC Elite Color 16 Series User’s Guide 2-9 Selecting Print Media Unsuitable Paper types Avoid using the following paper types as they can cause paper jams or damage to the printer. • • • • • • • • • • • • • • • • • • • • Color transparency sheets (bordered by white frame).
2-10 GCC Elite Color 16 Series User’s Guide Loading Paper Storing Paper Failure to store paper properly can cause paper jams, deteriorate print quality, and/or damage to the printer. Store paper under the following conditions: • • • • • • • Between 50 and 86˚F (10˚C and 30˚C) Between 30% to 65% relative humidity In a dry place After opening the package, wrap unused sheets in their original package and store in a cabinet or other dry place. Store paper on a flat surface.
GCC Elite Color 16 Series User’s Guide 2-11 Loading Paper NOTE: Load paper into the optional High Capacity Feeder the same way. 1. Gently pull out the paper tray until it stops. 2. Hold the tray with both hands, lift the front slightly and pull it completely out of the printer. NOTE: Place the tray on a flat surface. 3. Move the end and side paper guides to their outermost positions. Gently lift the end paper guide to move it.
2-12 GCC Elite Color 16 Series User’s Guide Loading Paper NOTE: You do not need to move the paper guides if you are refilling the tray with paper of the same size. 4. Grip the end paper guide with your fingers and gently lift it up. Insert the pins at the bottom of the guide in the holes corresponding to the paper size that you want to load.
GCC Elite Color 16 Series User’s Guide 2-13 Loading Paper NOTE: Make sure that the end guide is properly inserted into the holes corresponding to the appropriate paper size. Only a small amount of movement of the end paper guide can make automatic paper size detection impossible. If this occurs, move the end paper guide all the way to its outermost position again, then realign it with the appropriate paper size mark. To set A5 paper, use the provided A5 spacer. • Remove the A5 spacer from the tray.
2-14 GCC Elite Color 16 Series User’s Guide Loading Paper NOTE: Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer. 7. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 8. Push the paper tray completely back into the printer. NOTE: Do use excessive force on the paper tray.
GCC Elite Color 16 Series User’s Guide 2-15 Loading Paper NOTE: There is an indicator next to the paper tray that tells you how much paper remains in the tray. Use this meter as a guide to refill the paper tray. Loading Paper in the Multi Purpose Tray (Tray 1) Follow the procedure below to load paper into the multi purpose tray. NOTE: To avoid paper jams, do not load paper of different sizes into the tray at the same time and do not refill the tray before it is empty. 1. If retracted, open the tray.
2-16 GCC Elite Color 16 Series User’s Guide Loading Paper NOTE: When printing on long paper, pull out the tray extension. Printing long paper with the tray extension retracted can cause the paper to fall out or make feeding impossible. 3. When using media such as transparency sheets, label sheets, or envelopes, fan the stack before loading so that there is air between the sheets. NOTE: Fanning the stack helps prevent paper jams caused when more than one sheet feeds at the same time.
GCC Elite Color 16 Series User s Guide 2-17 Loading Paper NOTE: Do not use paper that is folded, creased, or heavily warped. Do not overload the paper tray. 5. When loading paper, carefully align the paper guides with the edges of the paper so that there is a small gap between the paper stack and the guides. Pushing the paper guides too hard against the edge of the paper stack can warp the paper and cause paper jams. Load the paper so that it is straight in the tray.
2-18 GCC Elite Color 16 Series User’s Guide Loading Paper 1. Fan a few transparency sheets at a time. HP O 2. Insert the transparency sheets into the multi purpose tray until they lightly touch the feeding slot. NOTE: Do not use full color transparency sheets. They can jam in the printer and damage the fuser unit.
GCC Elite Color 16 Series User’s Guide 2-19 Loading Paper Loading Postcards in the Multi Purpose Tray (Tray 1) Feed postcards from Tray 1. NOTE: When printing on the back of pre-printed postcards, make sure the postcards are not bent. Even slightly bent postcards can cause paper jams. Flatten bent postcards by hand before loading them. We do not recommend printing on multicolored postcards. Loading Envelopes in the Multi Purpose Tray (Tray 1) Feed envelopes from the Tray 1.
2-20 GCC Elite Color 16 Series User’s Guide Loading Paper 5.5 in (139.7 mm) or larger 3.5 in (88.
GCC Elite Color 16 Series User’s Guide 2-21 Cleaning Cleaning Use a soft, damp, well-wrung cloth to clean the outside of the printer. Wipe any remaining water with a soft dry cloth. If some stains prove difficult to remove, use a cloth moistened with a mild neutral detergent.We recommend that you clean the printer at least once a month to keep it in good working condition and to maintain print quality.
2-22 GCC Elite Color 16 Series User’s Guide Storing the Printer Storing the Printer Follow the procedure below when you do not need to use the printer for a long period. 1. On the right side of the printer, press [O] on the power switch to turn off the printer. 2. Disconnect the power cord, interface cable, and any other cables. WARNING: To prevent electric shock, never touch the power plug with wet hands. CAUTION: When removing the power cord, make sure that you pull the plug and not the cord.
GCC Elite Color 16 Series User’s Guide 2-23 Storing the Printer 3. Remove any remaining paper from the paper tray and store it in a dry, dust-free place. NOTE: If the paper proves difficult to remove, pull the tray completely out of the printer and try removing the paper again.
2-24 GCC Elite Color 16 Series User’s Guide Transporting the Printer Transporting the Printer Before transporting the printer by car or truck over long distances, follow the procedure below to prevent strong vibrations from damaging the printer. CAUTION: • Because the printer weighs 76 lb. (34.5 kg) fully assembled, make sure that at least two people carry it. • To lift the printer, face the front and back of the printer and grip the recessed areas at the bottom left and right with both hands.
GCC Elite Color 16 Series User’s Guide 2-25 Transporting the Printer 1. On the right side of the printer, press [O] on the power switch to turn off the printer. 2. Disconnect the power cord, interface cable, and any other cables. WARNING: To prevent electric shock, never touch the power plug with wet hands. CAUTION: When removing the power cord, make sure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electrical shock.
2-26 GCC Elite Color 16 Series User’s Guide Transporting the Printer 3. Gently pull out the paper tray until it stops. 4. Hold the tray with both hands, lift the front up slightly and pull it completely out of the printer. 5. Remove the paper from the paper tray, and store it in a dry, dust-free place.
GCC Elite Color 16 Series User’s Guide 2-27 Transporting the Printer 6. Insert the cardboard spacer in the tray as illustrated on the left. 7. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 8. Push the paper tray completely back into the printer.
2-28 GCC Elite Color 16 Series User’s Guide Transporting the Printer 9. Remove the optional tray cover, if equipped. 10. Push up button ‘A’ 1 and fully open the front cover 2. 11. Open the paper outlet cover.
GCC Elite Color 16 Series User’s Guide 2-29 Transporting the Printer Transfer roller 12. Grip the drum cartridge handle and gently lift it out of the printer. NOTE: Do not touch the transfer roller (black colored part). Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling. NOTE: Wrap the drum cartridge in its aluminum package or thick paper to avoid exposing it to direct sunlight or other strong light. 13. Close the paper outlet cover.
2-30 GCC Elite Color 16 Series User’s Guide Transporting the Printer 14. Close the front cover. 15. To protect the printer from damage, pack it in a box before transporting it. NOTE: After moving the printer to the new location, you need to readjust the color registration. For details, refer to “Adjusting Color Registration” on page 1-26.
Chapter 3 Dealing with Problems In this Chapter . . .
3-2 GCC Elite Color 16 Series User’s Guide Troubleshooting About this Chapter This chapter describes solutions to any problems that might occur when using the printer. Read this chapter to determine the nature of the problem and the best method of dealing with it. Troubleshooting When your printer suffers from a problem, refer to one of the four categories below to determine the cause of your problem, and the action needed to rectify it.
GCC Elite Color 16 Series User’s Guide 3-3 Troubleshooting Print Quality Problems Description Cause Action Faded printouts The media is outside the recommended specification range. Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See “Paper Handling” on page 2-6. The paper is damp. Replace the paper. See “Paper Handling” on page 2-6 The drum cartridge is old or damaged. Replace the drum cartridge. See “Drum Cartridge” on page 5-8.
3-4 GCC Elite Color 16 Series User’s Guide Troubleshooting Description Cause Action Recurring smudges Dirt in the paper path. Print several blank sheets. The drum cartridge, transfer roller, or fuser unit is old or damaged. Check the condition of the drum cartridge, transfer roller and fuser unit, and replace as necessary. See “Drum Cartridge” on page 5-8, or See “Transfer Roller Cartridge” on page 5-13., or See “Fuser Unit” on page 5-16. The paper is damp. Replace the paper.
GCC Elite Color 16 Series User’s Guide 3-5 Troubleshooting Description Cause Action Hair-like marks appear in or around black half-tone printing The paper was left unwrapped for a long time (especially in a dry environment). Replace the paper. The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct. See “Paper Handling” on page 2-6. The transfer roller cartridge is old or damaged.
3-6 GCC Elite Color 16 Series User’s Guide Troubleshooting Description Cause Action Partial blanks, creased paper or blotted printing The paper is damp. Replace the paper. See “Paper Handling” on page 2-6. The paper is outside the recommended specification range. Replace the paper with a recommend size and type. See “Paper Handling” on page 2-6. The transfer roller or fuser unit is not installed correctly. Reinstall the transfer roller and/or fuser unit.
GCC Elite Color 16 Series User’s Guide 3-7 Troubleshooting Description Cause Action Vertical blanks The drum cartridge is not installed correctly. Reinstall the drum cartridge. See “Drum Cartridge” on page 5-8. The drum cartridge, transfer roller, or fuser unit is old or damaged. Check the condition of the drum cartridge, transfer roller and fuser unit, and replace as necessary.
3-8 GCC Elite Color 16 Series User’s Guide Troubleshooting Other problems Description Cause Action Unusual noises The printer is not level. Reposition the printer on a flat, stable surface. See “Safety Precautions” on page 5. The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object.
GCC Elite Color 16 Series User’s Guide 3-9 Troubleshooting 2. Push up button ‘A’ ➀ and fully open the front cover ➁. 3. Grip the tabs at both ends of the transfer roller and gently lift it out of the printer. NOTE: Lift the roller carefully to prevent waste toner from spilling out. 4. Gently wipe the density sensor window with a clean dry cloth or cotton swab. NOTE: Do not allow anything hard to come into contact with the density sensor window. Do not use excessive force to clean the window.
3-10 GCC Elite Color 16 Series User’s Guide Troubleshooting 5. Insert the pins at both ends of the transfer roller cartridge into the U-shaped bearings inside the printer. 6. To lock the transfer roller cartridge into the printer, push down on the base of the tabs until you hear a click. 7. Close the front cover. 8. Push the [ I ] mark on the power switch to turn on the printer.
GCC Elite Color 16 Series User’s Guide 3-11 Solving Printer Power-on Problems Solving Printer Power-on Problems This section describes problems that can occur when starting up the printer. If the trouble persists after performing the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet, and see “ Appendix A General Information” to arrange for a technical support or service or repair call.
3-12 GCC Elite Color 16 Series User’s Guide Control Panel LCD Messages Control Panel LCD Messages LCD MESSAGE (LINE 1) LCD MESSAGE (LINE 2) CAUSE OF ERROR MESSAGE REQUIRED ACTION TONER Y MISSING INSTALL/RESET Yellow toner cartridge is missing. Install Yellow toner cartridge. TONER M MISSING INSTALL/RESET Magenta toner cartridge is missing. Install Magenta toner cartridge. TONER C MISSING INSTALL/RESET Cyan toner cartridge is missing. Install Cyan toner cartridge.
GCC Elite Color 16 Series User’s Guide 3-13 Control Panel LCD Messages CTD SENSOR DUSTY CLEAN CTD SENSOR CTD sensor dustiness is detected. Clean CTD sensor FRONT COVER OPEN CLOSE COVER Front cover is open. Close front cover. There is an empty paper tray. Put paper in empty paper tray according to requested size and media type. LOAD LOAD LOAD LOAD PAPER PAPER PAPER PAPER TRAY1 TRAY2 TRAY3 TRAY4 TRAY 2 MISSING TRAY 3 MISSING TRAY 4 MISSING INSERT TRAY There is a paper tray missing.
3-14 GCC Elite Color 16 Series User’s Guide Ethernet Network Interface Troubleshooting Ethernet Network Interface Troubleshooting This section offers various troubleshooting procedures and technical support advice for the Ethernet network interface.
GCC Elite Color 16 Series User’s Guide 3-15 Ethernet Network Interface Troubleshooting Technical Support If you are experiencing an error that is not listed in this chapter, or if you are unable to fix the error, contact your point of purchase or Technical Support as listed in Appendix A. If possible, you should print a Configuration page from the printer to have available when calling.
Chapter 4 Paper Jams In this Chapter . . .
4-2 GCC Elite Color 16 Series User’s Guide Clearing Paper Jams About this Chapter This chapter explains procedures for dealing with paper jams. Clearing Paper Jams If a paper jam occurs, refer to the illustration below to select the appropriate corrective action and clear the paper jam immediately. NOTE: The illustration below shows the printer with the optional High Capacity Feeder (2 shelves) installed. 4. Paper jam in the paper rotator 1. Paper jam in the multi purpose tray (Tray 1) 3.
GCC Elite Color 16 Series User’s Guide 4-3 Clearing Paper Jams CAUTION: If smoke comes out of the printer when a paper jam occurs, do not open the printer covers. Turn off the power, remove the power cord from the AC outlet, and contact your GCC dealer or GCC Technical Support at 781-276-8620 for assistance. NOTE: Remove jammed paper slowly and carefully to avoid tearing it. NOTE: Paper jams can be caused by incorrect printer installation or by using unsuitable or low-quality paper.
4-4 GCC Elite Color 16 Series User’s Guide Clearing Paper Jams 1. Pull the jammed paper out of the multi purpose tray. 2. Push up button ‘A’ ➀ and fully open the front cover ➁. Confirm that there are no scraps of paper remaining inside the printer. 3. Close the front cover. Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray. 1. Slowly, completely remove the paper tray from the printer.
GCC Elite Color 16 Series User’s Guide 4-5 Clearing Paper Jams 2. Remove all the jammed and/or creased paper from the tray. 3. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it.
4-6 GCC Elite Color 16 Series User’s Guide Clearing Paper Jams 4. Push up button ‘A’ ➀ and fully open the front cover ➁. Confirm that there are no scraps of paper remaining inside the printer. 5. Close the front cover. 6. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 7. Push the paper tray completely back into the printer. NOTE: Do not use excessive force on the paper tray.
GCC Elite Color 16 Series User’s Guide 4-7 Clearing Paper Jams Paper Jams Between the Drum Cartridge and Fuser Unit This section describes the procedures to remove paper jammed around the drum cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper. Paper jams around the drum cartridge: Follow the procedure below to remove paper jammed around the drum cartridge. 1. Push up button ‘A’ ➀ and fully open the front cover ➁. 2. Remove the jammed paper.
4-8 GCC Elite Color 16 Series User’s Guide Clearing Paper Jams Paper jams in the fuser unit: Follow the procedure below to remove paper jammed in the fuser unit. 1. Press button ‘B’ ➀ and open the upper part of the front cover ➁. 2. Lift the levers at both ends of the fuser unit, and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. NOTE: During operation, the fuser unit (heater) becomes very hot.
GCC Elite Color 16 Series User’s Guide 4-9 Clearing Paper Jams NOTE: If only a small portion of the jammed paper is visible, making it difficult to remove, refer to “Paper jams around the drum cartridge” on the previous page to remove the jammed paper. 4. Close the Front Cover. Paper jams with long paper: If paper longer than 14 inches (355.6 mm) becomes jammed in the printer, cut the paper as necessary and remove the paper from the location where it is jammed using the appropriate procedure.
4-10 GCC Elite Color 16 Series User’s Guide Clearing Paper Jams 1. Press button ‘B’ ➀ and open the upper part of the front cover ➁. 2. Remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. 3. Close the front cover. Paper Jams in the High Capacity Feeder Follow the procedure below to remove paper jammed in the High Capacity Feeder. 1. Open the trays until you find the jammed paper.
GCC Elite Color 16 Series User’s Guide 4-11 Clearing Paper Jams NOTE: Paper in the High Capacity Feeder feeds to the printer from the front of the trays, therefore paper jammed in the lower tray can block the upper tray of the module or the paper tray in the printer, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray. 2. Remove all jammed and/or creased paper from the tray. 3. Pull the jammed paper out carefully to avoid tearing it.
4-12 GCC Elite Color 16 Series User’s Guide Clearing Paper Jams 5. Close the front cover. 6. Close all open paper trays.
Chapter 5 Consumables In this Chapter . . .
5-2 GCC Elite Color 16 Series User’s Guide Consumables Overview About this Chapter This chapter provides information about the consumables used with the printer, and also describes handling and replacement procedures. Consumables Overview The following consumables are provided with the printer. For replacements, contact your GCC dealer or visit www.gccprinters.com. Toner Cartridges The printer uses four toner cartridges: black, yellow, magenta, and cyan.
GCC Elite Color 16 Series User’s Guide 5-3 Consumables Overview Transfer Roller Cartridge The transfer roller cartridge is composed of a transfer roller and a waste toner collection box. Usually, the transfer roller cartridge needs to be replaced after printing about 20,000 sheets. However, this figure varies depending on the content of the material printed, as well as the size and type of paper used. Replace the transfer roller cartridge as soon as the message prompting you to do so appears.
5-4 GCC Elite Color 16 Series User’s Guide Toner Cartridges Paper Feed Roller The paper feed roller feeds paper from the paper tray into the printer. Usually, the paper feed roller needs to be replaced after printing about 100,000 sheets. However, this figure varies depending on the size and type of paper used. When the paper feed roller deteriorates, paper may not feed correctly from the paper tray, resulting in paper jams.
GCC Elite Color 16 Series User’s Guide 5-5 Toner Cartridges • • hands or clothing. Only use toner cartridges recommended by GCC. Using toner cartridges that are not recommended may result in lower print quality and unsatisfactory printer performance. Wrap used toner cartridges in plastic bags and dispose of them as non-burnable waste. Storage Precautions • • • • • Store toner cartridges away from direct sunlight under the following conditions: Ambient temperature range, 32 to 95˚F (0 to 35˚C).
5-6 GCC Elite Color 16 Series User’s Guide Toner Cartridges 1. Remove the top cover. 2. Grip the levers at the ends of the toner cartridge that you want to replace and rotate them up. 3. Pull out the toner cartridge. NOTE: Put the toner cartridge on a piece of paper to prevent toner from staining the floor or furniture.
GCC Elite Color 16 Series User’s Guide 5-7 Toner Cartridges 4. Select the new toner cartridge whose color matches the label on the insertion point and remove it from its packaging. 5. Shake the toner cartridge 7 or 8 times as illustrated to distribute the toner evenly. 6. Align the toner cartridge with the corresponding insertion point in the printer and insert it as illustrated. 7.
5-8 GCC Elite Color 16 Series User’s Guide Drum Cartridge 8. Pull the toner seal straight up to remove it. NOTE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal. 9. Replace the top cover. Drum Cartridge This section describes procedures for handling, storing and replacing the drum cartridge. Drum Cartridge Handling Precautions The drum cartridge consists of a light-sensitive drum, a developer and a transfer roller.
GCC Elite Color 16 Series User’s Guide 5-9 Drum Cartridge Handling Precautions • • • • • • • • Make sure nothing touches or scratches the light-sensitive drum surface (blue colored part) or transfer roller (black colored part). Scratches, dirt, or oil from your hands on the drum or transfer roller deteriorates print quality. Do not expose the drum cartridge to direct sunlight and avoid exposing the drum cartridge to fluorescent indoor light, as this may result in dropouts or dirty printing.
5-10 GCC Elite Color 16 Series User’s Guide Drum Cartridge 1. Push up button ‘A’ ➀ and fully open the front cover ➁. 2. Open the paper outlet cover. 3. Grip the handle on top of the drum cartridge and gently lift it out of the printer.
GCC Elite Color 16 Series User’s Guide 5-11 Drum Cartridge NOTE: Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling. 4. Take a new drum cartridge out of its package and pull hard on each the 4 seals to remove them. Pull the seals completely out. NOTE: Keep the aluminum package of the drum cartridge in case you need to transport the printer over long distances in the future. 5.
5-12 GCC Elite Color 16 Series User’s Guide Drum Cartridge 6. Remove the protective sheet from the drum cartridge as illustrated. NOTE: Do not touch the transfer roller (black colored part). Make sure that nothing touches or scratches the roller surface. Scratches or oil from your hands on the roller deteriorates print quality. Make sure that you remove the protective sheet. Installing the drum cartridge with the protective sheet deteriorates print quality.
GCC Elite Color 16 Series User’s Guide 5-13 Transfer Roller Cartridge 9. Close the front cover. Transfer Roller Cartridge This section describes the procedure for replacing the transfer roller cartridge. Transfer Roller Cartridge Handling Precautions The transfer roller cartridge consists of a transfer roller and a waste toner collection box. The transfer roller cartridge is capable of printing about 20,000 A4 sheets (at default print density, with 5% color coverage).
5-14 GCC Elite Color 16 Series User’s Guide Transfer Roller Cartridge • as toner may spill inside the printer and cause damage. Do not remove the transfer roller from the printer before it is time to replace it, as toner may spill inside the printer and cause damage. Replacing the Transfer Roller Cartridge Follow the procedure below to replace the transfer roller cartridge.
GCC Elite Color 16 Series User’s Guide 5-15 Transfer Roller Cartridge 1. Push up button ‘A’ ➀ and fully open the front cover ➁. 2. Grip the tabs at both ends of the transfer roller cartridge and gently lift the cartridge out of the printer. NOTE: Lift the roller carefully to prevent waste toner from spilling out. 3. Unpack a new transfer roller cartridge and insert the stubs on both ends of the transfer roller cartridge into the U-shaped guides inside the printer. 4.
5-16 GCC Elite Color 16 Series User’s Guide Fuser Unit 5. Close the front cover. Fuser Unit This section describes the procedure for replacing the fuser unit. NOTE: To avoid burns, do not replace the fuser unit immediately after printing, as the fuser gets very hot during this process. CAUTION: To prevent burns, never touch the area marked “CAUTION! HOT!” (fuser area).
GCC Elite Color 16 Series User’s Guide 5-17 Fuser Unit 1. Push up button ‘A’ ➀ and fully open the front cover ➁. 2. Open the paper outlet cover.
5-18 GCC Elite Color 16 Series User’s Guide Fuser Unit 3. Close the front cover. 4. Press button ‘B’ ➀ and open the upper part of the front cover ➁. 5. Move the slide switches at both ends of the fuser unit forward.
GCC Elite Color 16 Series User’s Guide 5-19 Fuser Unit 6. Lift up the levers at both ends of the fuser unit. 7. Grip the levers and gently lift the fuser unit out of the printer. 1 2 1 8. Unpack a new fuser unit, lift up the levers at both ends ➀, grip the fuser unit by the levers, align it with the slots in the printer, and slowly push it in ➁.
5-20 GCC Elite Color 16 Series User’s Guide Fuser Unit 9. Completely push down the levers at both ends of the fuser unit. 10. Move the slide switches at both ends of the fuser unit all the way to the back. 11. Close the paper outlet cover.
GCC Elite Color 16 Series User’s Guide 5-21 Paper Feed Roller 12. Close the front cover. Paper Feed Roller This section describes the procedure for replacing the paper feed roller. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cord from the AC outlet before cleaning the printer or performing maintenance procedures. Replacing the Paper Feed Roller Follow the procedure below to replace the paper feed roller.
5-22 GCC Elite Color 16 Series User’s Guide Paper Feed Roller 1. Pull the paper tray out of the printer until it stops. 2. Hold the tray with both hands, lift the front slightly, and remove it from the printer. 3. Push the tabs of the paper feed roller cover to open the cover.
GCC Elite Color 16 Series User’s Guide 5-23 Paper Feed Roller 4. Lift the clip at the end of the paper feed roller and remove the paper feed roller. 5. Align the new paper feed roller axis with the shaft in the paper tray as illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft.
5-24 GCC Elite Color 16 Series User’s Guide Paper Feed Roller 6. Close the paper feed roller cover. 7. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 8. Push the paper tray completely back into the printer.
GCC Elite Color 16 Series User’s Guide 5-25 Paper Feed Roller NOTE: Do not use excessive force on the paper tray.
Chapter 6 Options In this Chapter . . .
6-2 GCC Elite Color 16 Series User’s Guide Options Overview About this Chapter This chapter describes any available options and the procedures for their installation and removal. Options Overview The following optional accessories are available with this printer. To order any of the options, contact your GCC dealer. High Capacity Feeder This option allows you to attach an additional 2 trays to the printer. Each tray of the module holds up to 500 sheets of paper.
GCC Elite Color 16 Series User’s Guide 6-3 High Capacity Feeder Installing the High Capacity Feeder Follow the procedure below to install the High Capacity Feeder. CAUTION: To prevent electric shock, turn off the printer before connecting optional accessories or interface cables. The High Capacity Feeder weighs 40 lbs. (18.5 kg). Make sure that two people carry it. Bend your knees to avoid back injury when lifting the High Capacity Feeder. 1.
6-4 GCC Elite Color 16 Series User’s Guide High Capacity Feeder 3. Remove the tape from the cardboard spacer in the tray and remove the spacer. NOTE: Keep the spacer in case you need to transport the printer over long distances in the future. 4. Remove the lower tray from the High Capacity Feeder and remove the cardboard spacer from the tray as explained in steps 1-3.
GCC Elite Color 16 Series User’s Guide 6-5 High Capacity Feeder CAUTION: Failure to lock down the brakes can cause the printer to move unexpectedly, resulting in injury. 5. Lock down the brakes of the two casters at the front of the High Capacity Feeder as illustrated on the left 6. Lift the printer and align the five guide pins of the High Capacity Feeder with the holes at the bottom of the printer. Gently lower the printer onto the High Capacity Feeder. CAUTION: Because the printer weighs 76 lb. (34.
6-6 GCC Elite Color 16 Series User’s Guide High Capacity Feeder NOTE: Be careful not to pinch your fingers when lowering the printer onto the High Capacity Feeder . 7. Pull the printer’s paper tray out until it stops. 8. Hold the tray with both hands, lift the front slightly and remove it from the printer. 9. Remove the optional tray cover from the printer, if equipped.
GCC Elite Color 16 Series User’s Guide 6-7 High Capacity Feeder 10. Insert the four screws provided into the four holes inside the printer and tighten them with a coin to secure the printer to the High Capacity Feeder. NOTE: Make sure the screws are firmly tightened. 11. Install the tray covers provided with the High Capacity Feeder.
6-8 GCC Elite Color 16 Series User’s Guide High Capacity Feeder NOTE: Replace the printer’s tray cover in the same manner. 12. Insert the High Capacity Feeder’s lower paper tray in to the High Capacity Feeder. 13. Push the paper tray until it stops. NOTE: Do not use excessive force on the paper tray. 14. Replace the High Capacity Feeder’s upper paper tray and the printer’s paper tray in the same manner.
GCC Elite Color 16 Series User’s Guide 6-9 High Capacity Feeder Removing the High Capacity Feeder Follow the procedure below to remove the High Capacity Feeder. CAUTION: To prevent electric shock, turn off the printer before disconnecting optional accessories or interface cables. The High Capacity Feeder weighs 40 lb. (18.5 kg). Make sure that two people carry it. Bend your knees to avoid back injury when lifting the High Capacity Feeder. 1. Pull the printer’s paper tray out until it stops. 2.
6-10 GCC Elite Color 16 Series User’s Guide High Capacity Feeder 3. Remove the tray cover from the printer. 4. Using a coin, remove the 4 screws inside the printer. 5. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it.
GCC Elite Color 16 Series User’s Guide 6-11 High Capacity Feeder 6. Push the paper tray completely back into the printer. NOTE: Do not use excessive force on the paper tray. 7. Replace the printer’s tray cover. 8. Gently lift the printer off the High Capacity Feeder, and place it on a level surface.
6-12 GCC Elite Color 16 Series User’s Guide High Capacity Feeder CAUTION: Because the printer weighs 76 lb. (34.5) kg fully assembled, make sure that at least two people carry it. To lift the printer, face the front and back of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injury.
Chapter 7 Understanding and Navigating the Control Panel Menus In this Chapter . . .
7-2 GCC Elite Color 16 Series User’s Guide Control Panel Features About this Chapter This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Control Panel Features The control panel is located on the front of the printer, and contains the display, indicators, and pushbuttons that allow you to view and change the printer settings.
GCC Elite Color 16 Series User’s Guide 7-3 Control Panel Features LED Indicators The LED indicators also indicate printer status. The four indicators can each be on, off, or blinking, indicating different phases of printer operation. The table below explains the LED indicators.
7-4 GCC Elite Color 16 Series User’s Guide Control Panel Features Pushbuttons The control panel pushbuttons allow you to access and navigate menus, and also assist you in recovering from printer errors. The table below explains the functions of the eight pushbuttons. PUSHBUTTON FUNCTION START/STOP—Push this button to start or stop the printer, or to exit the menu system. START/STOP MENU MENU—Push this button to enter the menu system.
GCC Elite Color 16 Series User’s Guide 7-5 Navigating the Control Panel Menus FUNCTION PUSHBUTTON CANCEL STATUS CANCEL—Push this button to cancel an action. STATUS—Push this button to enter the Status Menu and view the current status of printer. Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “Menu”, indicating that you are in the menu system.
7-6 GCC Elite Color 16 Series User’s Guide Navigating the Control Panel Menus The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and RETURN buttons help you to navigate through the menus.
GCC Elite Color 16 Series User’s Guide 7-7 Menu Structure Menu Structure The following figure shows the structure of the control panel main menus and submenus.
7-8 GCC Elite Color 16 Series User’s Guide Menu Structure NOTE: Additional menus and submenus may appear in the printer menu system when other options are installed. Status Menu In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current printer settings. Push the STATUS button to enter the Status Menu.
GCC Elite Color 16 Series User’s Guide 7-9 Paper Menu Paper Menu The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the Paper Menu. 4.
7-10 GCC Elite Color 16 Series User’s Guide Paper Menu Submenus AvailableSettings (Bold is Default) Media Size/Type Size Tray 1: A4 , US Letter, JIS B5, Statement, A5, A6, C5 Envelope, DL Envelope, Com10 Envelope, Monarch Envelope, US Executive, US Legal, US Legal 13” Note: there are other available paper sizes for other trays: US Legal, US Legal 13”, US Letter, A4, US Executive, JIS B5, A5 Type Tray 1: Plain, Transparency, Prepunched, Letterhead, Colored, Preprinted, Bond, Label, Card Stock, Postcard
GCC Elite Color 16 Series User’s Guide 7-11 Interface Menu Interface Menu The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Interface Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the interface menu. 4.
7-12 GCC Elite Color 16 Series User’s Guide Interface Menu Submenus Available Settings (Bold is Default) Description Network 1 Setup Interpreter: Auto Switch PCL PostScript 3 This submenu allows you to set up the Ethernet Network interface. Format: Raw Normal Binary Interpreter determines whether the Ethernet port will accept only PCL jobs, only PostScript jobs, or both (Auto Switch). Format sets the default data format mode for the Ethernet port.
GCC Elite Color 16 Series User’s Guide 7-13 Interface Menu Submenus Available Settings (Bold is Default) Description USB Setup Interpreter: Auto Switch PCL PostScript 3 This submenu allows you to set up the USB interface. Format: Raw Normal Binary Delay Out Close: Off On Interpreter determines whether the USB port will accept only PCL jobs, only PostScript jobs, or both (Auto Switch). Format sets the default data format mode for the USB port.
7-14 GCC Elite Color 16 Series User’s Guide PS Menu PS Menu The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “PS Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the PS menu. 4. Press the NEXT button to move through the submenus: Print PS Errors, and Manual Feed TO. 5. Press the SELECT button to enter a submenu. 6.
GCC Elite Color 16 Series User’s Guide 7-15 PCL Menu PCL Menu The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “PCL Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the PCL menu. 4.
7-16 GCC Elite Color 16 Series User’s Guide PCL Menu Submenus Available Settings (Bold is Default) Description Symbol Set 10U:PC-8 CP437 11U:PC-8 D/N 12U:PC-850 17U:PC-852 9T:PC-Turkish 19U:WIN Latin1 9E:WIN Latin2 5T:WIN Latin5 7J:Desk Top 10J:PS Text 13J:Ventura Intl 14J:Ventura US 6J:Microsoft Pub 8M:Math-8 PS:Math 6M:Ventura Math 15U:Pi Font 1U: Legal 1E: ISO4 UK 0U:ISO6 ASCII 0S:ISO11 Swedish 0I:ISO15 Italian 2S:ISO17 Spanish 1G:ISO21 German 0D:ISO60 Norweg. 1F:ISO69 French 9U:WIN3.
GCC Elite Color 16 Series User’s Guide 7-17 PCL Menu Submenus Available Settings (Bold is Default) Description Print Area Normal Expanded This submenu allows you to set the print area.
7-18 GCC Elite Color 16 Series User’s Guide System Menu System Menu The system menu provides access to system settings. Use the following procedure to enter the system menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “System Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4.
GCC Elite Color 16 Series User’s Guide 7-19 System Menu Submenus Available Settings (Bold is Default) Description Toner Out Stop Continue This submenu allows you to specify whether the printer should stop or continue when out of toner.. Intellifilter On Off This submenu allows to turn the Intellifilter feature on or off. Note: Please consult GCC Technical Support for information on use of this feature.
7-20 GCC Elite Color 16 Series User’s Guide Quality Menu Quality Menu The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Quality Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4.
GCC Elite Color 16 Series User’s Guide 7-21 Color Menu Color Menu The Color Menu contains the settings related to the quality of printed color.. Use the following procedure to enter the Color Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Color Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4.
7-22 GCC Elite Color 16 Series User’s Guide Color Menu Submenus Available Settings (Bold is Default) Description Color Matching On Off This submenu allows you to enable automatic color correction when printer color documents in RGB format. On With this setting set to On, the RGB colors are processed by the printer’s internal Color Matching system before being placed on the page. The Rendering Intent menu setting is used to determine the exact color translations performed.
GCC Elite Color 16 Series User’s Guide 7-23 Functions Menu Functions Menu The Functions Menu provides access to several printer functions that can supply you with information about the printer and its settings. Use the following procedure to enter the Functions Menu: 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “Functions Menu” is shown on the second line of the display. 3. Press the SELECT button to enter the system menu. 4.
Chapter 8 Installing Additional Memory In this Chapter . . .
8-2 GCC Elite Color 16 Series User’s Guide Installing DRAM Memory DIMMS About this Chapter This chapter describes the procedures for installation of additional memory. The printer uses 168-pin, PC133 DRAM memory DIMMs . Installing DRAM Memory DIMMS 1. Ensure that the printer power switch is set to the OFF [ O ] position. 2. Disconnect the power cord from the wall outlet.
GCC Elite Color 16 Series User’s Guide 8-3 Installing DRAM Memory DIMMS 3. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull controller assembly towards you to remove from printer. 4. Carefully insert a DRAM DIMM which is compatible with your printer into any available DRAM DIMM slot as shown below. When properly seated, gently push down on the DIMM until the white braces close and snap onto the ends of the DIMM.
8-4 GCC Elite Color 16 Series User’s Guide Installing DRAM Memory DIMMS 5. Reinstall the controller assembly. Once firmly in place, push and hand tighten the thumbscrews in a clockwise direction. 6. Connect the power cord to the wall outlet. 7. Turn the printer power switch to the ON [ I ] position.
GCC Elite Color 16 Series User’s Guide 8-5 Installing DRAM Memory DIMMS NOTE: To remove the DRAM DIMM, pull the white braces away from the ends of the DIMM until the DIMM snaps out of the slot.
Appendix A General Information In this Chapter . . .
A-2 GCC Elite Color 16 Series User’s Guide Sources of Support About this Appendix This appendix provides information on how to contact GCC for technical support, service, and repair issues, and also provides part numbers for the printer, options, and consumables. Sources of Support There are several sources of Customer Support available to you, depending upon the type of assistance that you need.
GCC Elite Color 16 Series User’s Guide A-3 GCC Worldwide Offices GCC Service If you have a hardware problem you cannot resolve, contact GCC Technical Support at (781) 276-8620. GCC Sales Printers and printer suppies can be purchased through GCC Direct Sales at 800 422-7777 (U.S./ Canada) or by visiting www.gccprinters.com. GCC Worldwide Offices GCC Worldwide United States GCC Technologies, Inc. 209 Burlington Rd.
A-4 GCC Elite Color 16 Series User’s Guide GCC Part Numbers GCC Part Numbers Below is a lists of part numbers for the GCC Elite Color 16 printer, options, and consumables. To order parts, contact your local authorized GCC dealer.
Appendix B Safety Notes and Regulatory Compliance In this Chapter . . .
B-2 GCC Elite Color 16 Series User’s Guide Safety Notes About this Appendix This appendix lists important safety precautions and identifies the applicable regulatory compliances of your printer. Safety Notes • • • • • Be sure to switch off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or fault clearance. Accessing the interior of a live machine exposes you to the risk of electric shock.
GCC Elite Color 16 Series User’s Guide B-3 Regulatory Compliance EMC Compliance Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Appendix C Printing Font Summaries In this Chapter . . .
C-2 GCC Elite Color 16 Series User’s Guide Printing a Font Summary About this Appendix This appendix explains the procedure for printing summaries of PCL or PostScript fonts installed in your printer. Printing a Font Summary Your printer has the capability of printing summaries of all installed PCL or PostScript fonts. To print a Font Summary, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Paper Menu 2.
GCC Elite Color 16 Series User’s Guide C-3 PostScript Font Summary PostScript Font Summary
C-4 GCC Elite Color 16 Series User’s Guide PostScript Font Summary (cont’d) PostScript Font Summary (cont’d)
GCC Elite Color 16 Series User’s Guide C-5 PostScript Font Summary (cont’d) PostScript Font Summary (cont’d)
C-6 GCC Elite Color 16 Series User’s Guide PostScript Font Summary (cont’d) PostScript Font Summary (cont’d)
GCC Elite Color 16 Series User’s Guide C-7 PostScript Font Summary (cont’d) PCL Font Summary
C-8 GCC Elite Color 16 Series User’s Guide PCL Font Summary (cont’d) PCL Font Summary (cont’d) ◆ ◆ ◆
Appendix D Notes on Matching Printed Colors with Display Colors In this Chapter . . . ¥ ¥ ¥ About this Appendix on page D-2 Printed Colors vs.
D-2 GCC Elite Color 16 Series User s Guide Printed Colors vs. Display Colors About this Appendix This appendix provides information on how to account for differences in the way color output appears when printed by a color laser printer as opposed to how the same output appears when displayed on a monitor, projector, etc. Printed Colors vs. Display Colors WYSISYG (what you see is what you get) isn t always the case when dealing with color printing.
GCC Elite Color 16 Series User s Guide D-3 Options for Color Matching Step 1: Make sure you are done making changes to your work. Save file with color selections for display purposes. Be sure to include some type of descriptive information in the file name (i.e. presentation for display.ppt). Step 2: From the file menu select "Save As" and create a second copy of the file with a new name (i.e. presentation for printing.ppt).
Appendix E Warranties and Licenses In this Chapter . . .
E-2 GCC Elite Color 16 Series User’s Guide Software License Agreement About this Appendix This appendix contains the Software License Agreement and Limited Warranty information for the Elite Color 16 Series printer. Software License Agreement INSTALLING THE SOFTWARE FROM THE DISTRIBUTION MEDIA (the “Software”) WHICH ACCOMPANIES THIS MANUAL INDICATES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED IN THIS LICENSE AGREEMENT.
GCC Elite Color 16 Series User’s Guide E-3 Limited Hardware/Software Warranty Limited Hardware/Software Warranty Covered Product: GCC Elite Color 16 Series Laser Printer Warranty Duration: One (1) Year, return to GCC or authorized representative 1. GCC Technologies, Inc. (“GCC”) warrants, for the limited period of one (1) year from the date of original purchase, the Elite Color 16 Series Laser Printer, accessories and supplies (the “Product”) to be free from defects in materials and workmanship.
