Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi 1. Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Check Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Prepare Printer Location . .
. Using the Elite 21 with Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 Windows 98 USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Using Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 Using the Add Printer Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. Networking the Elite 21 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1 Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Via the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Via DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3 Macintosh Configuration . . . . . . . . . . . . . . . . . . . . . . . .
Appendices: Appendix A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 Appendix B: Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1 Appendix C: Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1 Appendix D: Radio and TV Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1 Appendix E: PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Thank you for your purchase of a GCC Technologies Elite 21 Laser Printer. You now have a high-quality, versatile solution to all of your printing needs. The purpose of this manual is to show you how to set up and use your new printer. Configurations The Elite 21 printer is available in three configurations, as described below: Elite 21 N A high-resolution, networkable 1200 dpi laser printer with USB, Parallel and Ethernet ports. Comes with 16MB of RAM.
Using this Manual This manual is presented as an Adobe Acrobat portable document format (.pdf) file. If you are reading this page, you have successfully installed Acrobat or Acrobat Reader on your computer and opened this document. The Acrobat Screen The Acrobat screen is divided into two parts, with bookmarks on the left and pages on the right. The bookmarks act as a Table of Contents for the manual. Clicking on any bookmark will bring you to that portion of the manual.
You can also use the tool bar buttons to move from page to page. The GCC manual also contains hyperlinks, marked by the use of Blue text within the manual. Click on any of these links to go to that location. Finding Text To find specific information in the manual, use the Find command within Acrobat. This command takes the place of a traditional index. To use Find, follows these steps: • • • • Click on the Find button in the tool bar, or go to the Edit menu and select Find. The Find dialog box will appear.
1. Hardware Setup This chapter of the user’s manual covers setting up the Elite 21 printer. This information is also available in the printed Elite 21 Installation Guide which shipped with your printer.
Step 1. Check Package Contents Elite 21 Laser Printer 550-sheet Universal Paper Cassette Toner Cartridge Power Cord Customer Kit: Elite 21 Series CD-ROM Elite 21 Installation Guide Elite 21 Installation Poster Elite 21 Users Manual (On CD-ROM) Note: No printer cables are included with the printer. For information on ordering cables, contact GCC Direct Sales at 800 422-7777 (North America only, outside of North America refer to the back cover) or visit our web site at: http://www.gccprinters.
Step 2. Prepare Printer Location Place the printer on a flat, level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely. Do not obstruct the fan vent on the right side of the printer. Minimum Recommended Clearances: Top View 7.87” (200mm) 23.62” (600mm) 23.62” (600mm) 11.81” (300mm) Side View 19.68” (500mm) (with all options installed) 23.62” (600mm) 23.
Step 3.
Connectivity ports Ethernet 10/100BaseT Bi-directional Parallel With the printer’s all ports active feature, all the interfaces are simultaneously active. This means you can connect more than one interface at a time. You don’t have to select a port; this feature works automatically.
Step 4. Remove Tape 1. Remove packaging tape from the front and rear covers of the printer.
Step 5. Install the Toner Cartridge 1. Press down on the release button at the top of the printer to open the front cover. 2. Remove the two orange plastic spacers inserted in the printer by pulling them out of the printer as shown. Note: The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process. If toner spills onto your skin or clothing during installation, wipe off with a dry cloth and rinse with cold water.
3. Unwrap the toner cartridge and remove the protective sheet of paper from under the front flap of the cartridge. Shake the cartridge from side to side several times as shown to distribute the toner. 4. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break.
6. Close the front cover. Press on the center part of the front cover until the cover locks securely.
Step 6. Load the Paper Tray The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It can handle the following sizes of paper: •Letter •Executive •Legal 13” •Legal 14” •A4 •B5 •A5 Smaller sizes can be fed through the Multipurpose feeder (Tray 1). The standard paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size. 1. Place the paper tray on a desk or other flat surface. 2.
3. For sizes larger than Letter/A4, press down on the grey square at the bottom of the tray. This will release the rear section of the tray and the section can be adjusted outward to extend the tray’s length. The rear section of the tray adjusts to three different positions. Choose the position that most closely matches the paper size being loaded. 4. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it all the way to the side of the tray. 5.
6. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it towards the paper stack until it touches the paper. Do not set the guide too tightly against the paper stack, as this could cause paper feed jams. 7. Squeeze the paper length guide at the rear of the tray as shown. Lift the guide slightly and slide it towards the paper stack until the guide matches up with the indentation in the bottom of the paper tray which corresponds with the paper size being used. 8.
9. Gently slide the paper tray all the way into the printer. 10. The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray. Replenish paper as necessary.
Step 7. Connect Printer Cables Connecting Cables Correctly Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether. • USB cables are keyed and can only be inserted one way.
RS-232 Serial Connection The RS-232 Serial connection between the printer and a PC requires a standard 9-pin RS-232 cable. The length of this cable can be up to 50 feet (15.4 meters). Serial connections are slower than parallel or Ethernet connections, therefore the RS-232 connection is only recommended for users who require a cable connection greater than 6.5 feet and do not have access to an Ethernet network.
Step 8. Attach Power Cord 1. Insert the power cord into the AC power connector on the back of the printer as shown. 2. Check the power switch at the front of the printer to confirm that it is in the Off (O) position. 3. Plug the power cord into a grounded wall outlet or power strip. 4. Switch the power switch to the On (I) position. After the printer warms up, the “Ready” message should be visible on the control panel’s LCD display and the Ready light will remain on.
Step 9. Install Printing Software Driver software for the printer must be installed on every computer that will print to the unit. This section includes installation instructions for Macintosh, Windows 95/98, Windows 2000 and Windows NT 4.0. Please refer to the chapter of this manual relating to the operating system being used on your computer(s) for detailed software installation instructions, as follows: Macintosh . . . . . Windows 95/98 . Windows 2000 . . Windows NT 4.0 . . . . . . . . . . . . . . .
Step 10. Install Accessories This section covers installation of any additional accessories that you may have purchased with the printer. Accessories include: • Additional Lower Paper Feeder(s) • Duplex Unit (Elite 21 N only) • Upper Output Bin • Envelope Feeder • Additional Memory (RAM) • Internal Hard Disk Accessories can be ordered through GCC Technologies via our web site at: http://www.gccprinters.
Step 10a. Paper Feeder Installation Part One - Instructions for installing one additional paper feeder and tray 1. Place the paper feeder on a sturdy, level surface. 2. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer. 3. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray.
4. Remove the paper tray from the printer. 5. Lift the printer up vertically and lower it onto the optional paper feeder. Align the five posts on the feeder with the corresponding holes on the bottom of the printer. Be sure to lower the printer gently, as lowering it too quickly may damage the printer or feeder. 6. Insert the three supplied screws into the holes inside of the paper feeder as shown to secure the feeder to the printer.
7. Load paper into the tray, then insert both trays into the printer. Reconnect the AC power cord to the printer and outlet, then restart the printer.
Part Two - Instructions for installing two additional paper feeders and trays 1. Place the second paper feeder on a sturdy, level surface. 2. Align the five posts on the second paper feeder with the holes on the bottom of the first feeder and stack the two feeders up together. 3. Insert the supplied screws into the three holes on the inside of the top feeder as shown to secure the two feeders together.
4. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer. 5. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray. 6. Remove the cassette from the printer.
7. Lift the printer up vertically and lower it onto the optional paper feeders. Align the five posts on the first feeder with the corresponding holes on the bottom of the printer. Be sure to lower the printer gently, as lowering it too quickly may damage the printer or feeders. 8. Insert the three supplied screws into the holes inside of the printer as shown to secure the feeders to the printer. 9. Load paper into the cassettes, then insert all three cassettes into the printer.
Configuring Printer Drivers for use of the Additional Paper Feeder(s) Once one or more additional feeders are installed, you will need to change settings within the driver software on all the computers that use the printer. This will allow Tray 3 and/or Tray 4 to show up as options when selecting a paper source for your print jobs. The drivers can be configured as follows: Macintosh: • • • • Click once on the desktop printer icon for your printer to highlight it.
Step 10b. Duplex Unit Installation Note: These instructions apply to users of the Elite 21 N model who are adding the Duplex Unit as an option. The Elite 21 DN and Elite 21 SE models ship with the Duplex Unit pre-installed. 1. Remove the paper cassette from the printer (if installed). 2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover. 3.
4. Slide the green tabs on the left and right of the Duplex Unit outward to secure the unit to the printer. 5. Close the rear cover, making sure it latches completely.
Configuring Printer Drivers for use of the Duplex Unit Once the Duplex Unit is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Duplex Unit to show up as an option when sending your print jobs. The drivers can be configured as follows: Macintosh: • • • • • Click once on the desktop printer icon for your printer to highlight it. Go to the Printing menu at the top of the screen, then down to “Change Setup...
Step 10c. Upper Output Bin Installation 1. Remove the paper cassette from the printer (if installed). 2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover. 3. Locate the two plastic tabs which hold the top cover in place, as shown. Gently press in on these tabs to release the cover and lift the cover off. Store the cover in a safe place.
4. Gently lower the front edge of the Upper Output Bin into position, inserting the tab at the front of the tray into the slot on the printer as shown. 5. Lower the rear of the tray into position, making sure that the two plastic tabs at the rear of the tray match up with the slots in the printer. The tabs should click securely into place. 6. Close the rear cover, making sure it latches completely.
7. Lift up the paper stopper arm and open the tray, as shown. 8. Extend the paper tray all the way out and lift up the paper stopper. 9. Adjust the tray to match the paper size being output.
Configuring Printer Drivers for use of the Upper Output Bin Once the upper output bin is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Upper Output Bin to show up as an option when selecting an output location for your print jobs. The drivers can be configured as follows: Macintosh: • • • • • Click once on the desktop printer icon for your printer to highlight it.
Step 10d. Envelope Feeder Installation 1. Open the Multi-Purpose Feeder at the front of the printer. 2. Remove the gear cover at the left rear of the feeder opening by pushing it inward while lifting up on its front edge with your finger, as shown. Store the gear cover in a safe place. 3. Push the Envelope Feeder into the feeder opening as far as it will go. Make sure the feeder is seated securely in place.
Configuring Printer Drivers for use of the Envelope Feeder Once the envelope feeder is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Envelope Feeder to show up as an option when selecting a paper source for your print jobs. The drivers can be configured as follows: Macintosh: • Click once on the desktop printer icon for your printer to highlight it.
Step 10e. Installing Additional Memory Introduction You can print more documents and download more fonts to your printer if you add RAM. To do this, you have to open up the printer and insert a SIMM (Single Inline Memory Module). The printer can hold up to 256 MB of RAM, in two SIMM sockets. There is already at least one SIMM installed in the printer. Specifications You can add SIMMs of any size from 2 MB to 128 MB.
RAM Installation Steps 1. Set the printer’s power switch to the Off (O) position and unplug the power cord from the wall. Removing the side cover of the printer while the unit is turned on may result in damage to the printer. 2. Loosen the two thumbscrews at the top and bottom of the left side cover. 3. Pull the cover towards the back of the printer and down to remove it.
4. This will expose the main controller board of the printer. The two RAM SIMM slots are to the right of the board. There are three slots in this area of the board, the two slots to the left are the RAM SIMM slots. At least one of the SIMM slots should have a RAM SIMM pre-installed. Depending on the existing RAM configuration of the printer, the other slot may or may not be open. SIMM Slots 5. If replacing existing memory with larger capacity SIMMs, remove the existing SIMM(s) as shown.
6. Replace the side cover by matching up the top of the cover with the slot at the top of the printer (1) and the small tab at the bottom of the cover with the slot in the printer (2). 7. Slide the cover forward to lock it into place, as shown. 8. Secure the screws at the top and bottom of the side cover. Reconnect the power cord and restart the printer.
Configuring Printer Drivers for use of Additional Memory Once the additional memory is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the drivers to properly account for the amount of installed RAM in the printer when sending print jobs. The drivers can be configured as follows: Macintosh: • Click once on the desktop printer icon for your printer to highlight it.
Step 11. Verify Printer Setup In order to verify that the printer has been set up properly, we recommend sending a simple print job from the computer to the printer. To do this, make sure that the Elite 21 printer is selected as the default printer on your computer, as follows: Macintosh: Single-click the printer’s icon on the Desktop. Go to the Printing menu, then down to “Set Default Printer.” Windows (all versions): Go to Start, then Settings, then Printers. Right-click the icon for the printer.
Additional Installation Notes Configuring Startup Page The Elite 21 printer will print a Configuration Page each time that the printer is started up. This page serves as a hardware test at startup, to make sure that all printer systems are working properly and that the printer is able to print a page successfully. This page also provides a listing of all user-configurable printer parameters and their current settings, which can be useful in printer troubleshooting.
standard RAM; the Elite 21 SE ships with 64MB standard. Hard Drive Configuration (Elite 21 SE only) The Elite 21 SE ships with a standard 4GB hard drive pre-installed. The PPD file for the Elite 21 Series, however, defaults to “Not Installed” for the hard drive option. Users of the Elite 21 SE model will therefore need to change the driver configuration to reflect the presence of the hard drive, as follows: Macintosh: • Click once on the desktop printer icon for your printer to highlight it.
2. Using the Elite 21 with a Macintosh This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Macintosh.
Software Installation You will need to set up your Macintosh computer to use the Elite 21 Series by installing the Elite 21 software for Macintosh. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes Apple Laserwriter software version 8.6, customized PostScript Printer Description (PPD) files for the Elite 21 Series and screen fonts for each of the resident PostScript printer fonts. This section details installation instructions for installing drivers for Macintosh.
Step 1- Installing the GCC Printing Software and Fonts 1. Insert the Elite 21 Series CD-ROM into the computer and double-click the CD icon to open the disk. Double-click the “Elite 21 Installer” icon within the disk window 2. An introduction screen marked “Elite 21 Series Installer” will appear. Click OK. 3. The software license agreement will appear. Read the agreement and click Accept to accept its terms.
4. A window will appear listing the components that will be installed and asking for an Install Location. Choose the disk that you wish to install the software onto (the startup disk of the Mac in most cases) and click Continue. 5. A Custom Install option is also available. If you only wish to install certain components of the printing software, click on the Elite 21 Software pull-down menu and select Custom Install.
7. Installation of the files will begin. A status window will appear showing the progress of the installation. 8. When the installation is complete, a dialog box will appear asking if you want to setup a Desktop Printer. Click Yes to setup the printer. 9. A dialog box asking how the printer is connected will appear. Make sure the printer is turned on and connected properly. Select the connection method being used for the printer (AppleTalk, USB or LPR) and click Setup Printer.
10. Clicking the “Setup Printer” button will open either Apple’s Desktop Printer Utility (USB or LPR connections) or the Chooser (AppleTalk connections) in order to setup the printer. Refer to the instructions for Creating a Desktop Printer, covered in Step 2 of the Macintosh installation instructions in this guide as follows: Connecting via USB: Connecting via EtherTalk: Connecting via LPR: Step 2a, Page 2-7 Step 2b, Page 2-10 Step 2c, Page 2-14 11.
Step 2a - Creating a Desktop Printer (via USB) (Note: USB connection requires Mac OS 8.6 or higher) 1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “USB” as the connection method and click “Setup Printer.” 2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog box will appear. Highlight “Printer (USB)” from this list and click OK. 3.
4. The “USB Printer” dialog box will appear. Click on your printer model from the list, then click OK. 5. The “Untitled 1” dialog box will return. Click on the Auto Setup button at the top right of the box. 6. A status window appears, showing the progress of the installation.
7. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer. Click Create to create the new desktop printer. 8. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save. A new Desktop Printer icon will appear on the desktop with the name that you assigned. 9. Go to File and Quit to exit the Desktop Printer Utility.
Part 2b - Creating a Desktop Printer (via EtherTalk) Due to potential incompatibilities between Apple’s Desktop Printer Utility and certain AppleTalk networks, GCC does not recommend using the Apple Desktop Printer Utility to set up the Elite 21 series printer over EtherTalk. As a result, the Elite 21 Series software uses the Chooser to set up the printer over EtherTalk rather than the Desktop Printer Utility. Follow these steps to setup your printer over an EtherTalk connection. 1.
3. This will open up the Chooser window. Click on the LaserWriter 8 icon in the lefthand Chooser window. A list of AppleTalk compatible printers will appear on the right. Click on the name of your printer from the list. The default printer name will be the same as the model name of the printer (i.e., “Elite 21 N”.) Click “Create.” 4. The Chooser will open a connection to the printer and attempt to select the proper PPD file for the printer. 5.
6. The Setup process will continue. A statusbar will show the progress of the setup. 7. A window will appear asking for any options on the printer to be configured. The first page of options sets the Memory Configuration, Additional Trays, Envelope Feeder and Upper Bin status. Set these items using the pull-down menus and then click on the “Options Installed 1” pull-down menu. Pull down to “Options Installed 2.” 8.
9. The setup will finish. A status window will indicate that a Desktop Printer is being built. 10. When complete, a Desktop Printer icon for the Elite 21 will appear on the Mac’s desktop. The setup is now complete. If this is the only printer installed on the Mac, it will appear with a bold outline around it, indicating that this is the default printer for the computer.
Part 2c - Creating a Desktop Printer (via LPR) (Note: LPR connection requires a PowerPC-based Mac and LaserWriter 8.5.1 or higher) 1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “LPR” as the connection method and click “Setup Printer.” 2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog will appear.
3. A dialog box called “Untitled 1” opens, containing two printer icons. Double-click the bottom icon, in the “LPR Printer Selection” box. 4. A dialog box called “Internet Printer” appears. Enter the printer’s IP address in the “Printer Address” field. If the printer has not been assigned an IP address, assign one following the directions in Chapter 7 of the Elite 21 User’s Manual (Networking the Elite 21 Printer) on the printer’s CD-ROM. If a Queue name is being used, enter it in the “Queue” field. 5.
6. The “Untitled 1” dialog box will return. Click on the Change button at the top right of the box. 7. The “Select a PostScript Printer Description File” box will open. Choose your printer model from the list of printers and click Select. 8. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer. Click Create to create the new desktop printer.
9. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save. A new Desktop Printer icon will appear on the desktop with the name that you assigned. 10. Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print. The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.
Printing from a Macintosh This section of the manual will cover the basics of printing from a Macintosh to the GCC Elite 21 series printer. Most printing options within a Macintosh application are found within the Page Setup or Print dialog boxes, under the application’s File menu. Options found within each of these categories are covered in the following sections. Page Setup Page Setup options are accessed by going to the File menu of the Macintosh application and selecting Page Setup.
The Page Attributes section contains the following options for selection: Format for: Selects the printer being printed to. If more than one printer has been set up using the Desktop Printer Utility or the Chooser, each printer will be listed on this pull-down menu. Make sure that the Elite 21 printer is selected. Paper: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer.
The PostScript Options section contains the following options for selection: Visual Effects: Allows the following selections to be made: Flip Horizontal: Flips the document horizontally. Flip Vertical: Flips the document vertically. Invert Image: Reverses the black and white areas in the document. Image and Text: Allows the following selections to be made: Substitute Fonts: Substitutes high-quality resident printer fonts for certain screen fonts.
The Custom Page Sizes section of Page Setup brings up the following window: This section allows the definition of custom page sizes for the document. Note that all nonstandard paper sizes must be fed through the Multi-Purpose Feeder (Tray 1) of the printer. To define a new paper size, click the New button.
Type in the dimensions and default margins for the paper size to be created, then type a name for the paper size and click OK. The new paper size will show up on the list of sizes in the Custom Paper Sizes window, and will also appear as an option on the Paper pull-down menu in the Page Attributes section of Page Setup. To edit or remove custom paper sizes, return to the custom paper sizes window, highlight the paper size from the list, and click Edit to change settings, or Delete to remove the custom size.
The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: This dialog allows the following to be selected: Printer: Selects the printer that the job is to be sent to. If more than one printer has been set up using the Desktop Printer Utility or the Chooser, each printer will be listed on this pull-down menu.
Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Tray 1 - Sends the job to the Multi-Purpose Feeder (Tray 1) of the printer Tray 2-4 - Sends the job to the standard lower paper tray of the printer (Tray 2) or an additional lower paper tray (Tray 3-4), if present. Trays that are not installed are greyed out.
Clicking on the General pull-down menu will bring up a list of menu categories, as follows: These menus control the following settings: Background Printing allows you to enable or disable Background Printing. This is the feature that allows the print job to be sent in the background while you continue to use the computer for other tasks. This section also allows you to set the priority of print jobs, or specify a later time and/or date for the job to be sent.
Job Logging determines how the Macintosh should report printer errors (no reporting, summarize on screen or print detailed error report). This section also allows you to enable or disable Job Copy (a copy of the printer file for each job is saved on the computer) and/or Job Log (a log of all print jobs is generated and saved on the computer). Layout allows you to set the number of pages per sheet (1, 2 or 4, scaled to fit accordingly) and any default border for the page.
Elite 21 Options is the last menu item. This section contains selections for Print Resolution for the job (600 or 1200 dpi) and Output Bin. The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer’s Paper Handling submenu. Standard Bin - Uses the standard output bin at the top of the printer. Upper Bin - Offset - Uses the optional Upper Output Bin, with collated copies offset.
Additional Macintosh Information The NIManage Utility The Elite 21 Series Macintosh software includes a utility program called NIManage, which can be used to control certain network settings for the printer. This utility will only work with printers connected to the Macintosh network via EtherTalk, however. Installing NIManage NIManage is automatically installed onto the Macintosh as part of the initial Mac software installation.
The greyed out options are not available with this printer. The available options are as follows: • Setup AppleTalk... - Allows the printer’s AppleTalk network name and zone to be set. Selecting a new AppleTalk name will allow users of multiple printers to give each printer a distinctive name on the network. • View Error Log - Shows a log of any PostScript errors experienced by the printer. • Setup TCP/IP & NetWare... - Allows TCP/IP and NetWare settings to be made for the printer.
Printing Binary Data (USB or LPR connection) Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols. GCC has developed a printing plug-in called a TBCP (Tagged Binary Communications Protocol) Filter which resolves this problem, however users must be using MacOS 9.0 or higher with LaserWriter driver version 8.7 or higher for this file to work.
Options for users of Mac OS 9.x (using LaserWriter 8.7 or higher) Enable the TBCP Filter software, as follows: • Make sure the Elite 21 printer is set as the default printer for the Mac. • From the Desktop, go to File and Print Desktop. • Click on the General pull-down menu and pull down to Plug-In Preferences. • The window pictured below should open. Click on the box next to “Print Time Filters.” Click on the triangle icon next to “Print Time Filters” to show the item(s) below it.
3. Using the Elite 21 with Windows 95/98 This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows 95/98 computer.
Software Installation The software required to set up your Windows 95/98 computer is located on the Elite 21 Series CD-ROM. You can install the Elite 21 software on your computer using Plug and Play. This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB (Win98 only) port.
USB Monitor Installation (Windows 98 only) 1. Insert the GCC Elite 21 Series CD-ROM into the Windows 98 PC. Click on My Computer, then double-click the CD-ROM icon to open the CD window. Double-click the “Win98 USB” folder, then double-click the “Install.exe” icon within this folder. 2. This will bring up the “USB Driver Installer” window. Click Install. 3. A status window will appear telling you that the USB Monitor software was installed. Click OK.
Windows 95/98 Software Installation - Plug and Play 1. If the computer is running, shut it down. 2. With the computer and printer both powered off, attach the printer cable to the computer and printer. Make sure that there is paper in the printer’s tray. 3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer. A dialog box showing “Building Printer Database” may appear. 4.
6. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK. Click Next. 7. The Wizard will display the driver that it found.
Windows 95/98 Software Installation - Using the Add Printer Wizard 1. Go to the Start menu of Windows 95/98, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard. Click Next to start the Wizard 2. The first window of the Add Printer Wizard will ask if the printer is connected to the local computer or to a Network.
3. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CDROM in the CD drive of your computer and click Have Disk. 4. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK.
6. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next. 7. The next window will ask for a name for the printer. You can type in a new name, or keep the default name. Click Next. If more than one printer is installed on this computer, this window will also ask if you wish to make this printer the default printer for your Windows applications. Click Yes or No. Click Next. 8. A window will appear asking if you wish to print a test page.
9. A dialog box may appear asking you to insert the Windows 95 or 98 CD. Insert the CD and click OK. 10. A dialog box may appear telling you that necessary files on the CD cannot be found. Make sure the Windows CD is inserted, then use the Browse button to access the Windows CD. Select the folder called ‘WIN95’ on the Windows 95 CD, or ‘WIN98’ on the Windows 98 CD. Click OK. 11. A status window will appear, showing the progress of the installation.
12. When finished, the test page will be generated (if you chose to print a test page in Step 8). If the page prints, click Yes in this window. If not, click No and follow the Windows troubleshooting steps that appear. 13. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear. If installing a local printer, you are now ready to print to the Elite 21 printer.
Printing from Windows 95/98 This section of the manual will cover the basics of printing from Windows 95/98 to the GCC Elite 21 series printer. Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application’s File menu. Options found within each of these categories are covered in the following sections. Page Setup Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup.
The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder.
The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: This dialog allows the following to be selected: Name: Selects the printer that the job is to be sent to. If more than one printer has been set up in the Printers window of Windows 95/98, each printer will be listed on this pull-down menu. Make sure that the Elite 21 printer is selected.
Clicking on the Properties button in the Print window will bring up additional printer options. Changes made within this section will apply only to the current document. The Paper window within the Print Properties section allows the following options to be set: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer. Layout Allows you to set the number of pages per sheet (1, 2 or 4, scaled to fit accordingly).
Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder. Greyed out unless the feeder is installed. Manual Feed - Sends the job to the Multi-Purpose Feeder (Tray 1). Tray 1 - Sends the job to the Multi-Purpose Feeder (Tray 1) of the printer Tray 2-4 - Sends the job to the standard lower paper tray of the printer (Tray 2) or an additional lower paper tray (Tray 3-4), if present.
Output Bin determines where the paper will be output from the printer. The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer’s Paper handling submenu. Standard Bin - Uses the standard output bin at the top of the printer. Upper Bin - Offset - Uses the optional Offset Catch Tray, with collated copies offset. Upper Bin - No offset - Uses the optional Offset Catch Tray, without any offset.
The following items can be selected in this window: Resolution sets the print resolution for the document, 600 or 1200dpi. Halftoning allows you to use custom halftone values, or use the printer’s defaults. Print as Negative Image reverses the black and white areas in the document. Print as Mirror Image switches the output to a mirror image of the original. Scaling selects page scaling for the document. This value can be set to between 25% and 400%. Click OK to accept any changes to these settings.
The following items can be selected in this window: Paper Reserve: Sets Paper Reserve to Enabled or Disabled. Paper Reserve allows the printer to automatically switch from one paper tray to the next if the first tray runs out of paper. Collation in Printer: Sets whether job collation is handled by the printer or by the computer. This setting should match the Collation Mode setting on the printer’s Configuration menu.
Setting Defaults Using Driver Properties Typically, changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows 95/98. To access these settings, go to the Start menu in Windows 95/98, go up to Settings and select Printers. Locate the icon for the Elite 21 printer, then right-click the icon and go to Properties.
Clicking on the Details tab will bring up the following window: This window allows the printer port to be changed, or a new port to be added for the printer. It also allows for a new driver to be selected, and for Job Timeout settings to be made.
Clicking on the Paper tab will bring up the following window: This window allows the default settings for Paper Size, Layout, Orientation, Paper Source and Number of Copies to be set. Clicking on Restore Defaults will reverse any changes made to this section and restore the settings to their original defaults. Clicking on the Graphics tab allows defaults for Resolution, Halftones, Negative/Mirror Image and Scaling to be made. Clicking on the Fonts tab allows defaults for font handling to be made.
Clicking on the Device Options tab will bring up the following window: This window configures various printer options, as follows: Available Printer Memory controls the memory setting used by the printer driver. This value should be adjusted automatically when the VM Option setting is changed in the Printer Features section below. Printer Features controls the following settings: Paper Reserve: Sets whether Paper Reserve is enabled or disabled.
Collation in Printer: Sets whether job collation is handled by the printer or by the computer.This setting should match the Collation Mode setting on the printer’s Configuration menu. Installable Options controls the following settings: Additional Trays: Sets whether additional trays are present or not. Envelope Feeder: Sets whether the envelope feeder is present or not. Offset Bin: Sets whether the upper output bin is present or not. Duplex Unit: Sets whether the duplex unit is present or not.
Additional Windows 95/98 Information Printing Binary Data (USB or LPR connection) Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols. Using a protocol called TBCP (Tagged Binary Communications Protocol) will avoid problems of this sort.
4. Using the Elite 21 with Windows 2000 This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows 2000 computer.
Software Installation The software required to set up your Windows 2000 computer is located on the Elite 21 Series CD-ROM. You can install the Elite 21 software on your computer using Plug and Play. This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB port. If the printer is not connected to the computer through the parallel or USB port, go to the “Using Add Printer” section immediately following Plug and Play instructions.
Windows 2000 Software Installation - Plug and Play 1. If the computer is running, shut it down. 2. With the computer and printer both powered off, attach the parallel or USB cable to the computer and printer. Make sure that there is paper in the printer’s tray. 3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer. 4. The “Found New Hardware” window will appear, indicating that the PC has recognized the printer. 5. The Found New Hardware wizard will start up.
6. The next window will ask what you want the Wizard to do. Check “Search for a suitable driver for my device” and click Next to continue. 7. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder.
9. The Wizard will automatically copy the driver files to their correct locations. A status window will show the progress of the installation. If a “Files Needed” dialog box appears, use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN2000 folder within this folder. Select the GCCE21.INF item in this folder. Click OK 10.
Windows 2000 Software Installation 1. Go to the Start menu of Windows 2000, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard. Click “Next” at the Add Printer Wizard welcome screen. 2. The next window of the Add Printer Wizard will ask if the printer is connected to the local computer or to a Network Printer Server.
3. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next. 4. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CDROM in the CD drive of your computer and click Have Disk. 5. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.
6. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver. Click Next. 7. The next window will ask for a printer name. You can type in a new name, or keep the default name.
9. The next window allows you to specify the location of the printer. This will allow users to more easily identify the printer on a large network. You can also enter comments to specify the printer’s capabilities, etc. to users (i.e. “Duplex” to identify a printer that can handle double-sided printing). Enter information into these fields if desired, then click Next. 10. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer.
12. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear. If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows 2000 section in Chapter 7 of this manual, Networking the Elite 21 Series Printer.
Printing from Windows 2000 This section of the manual will cover the basics of printing from Windows 2000 to the GCC Elite 21 series printer. Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application’s File menu. Options found within each of these categories are covered in the following sections. Page Setup Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup.
The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder.
The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: The General tab of the Print dialog allows the following to be selected: Select Printer: Selects the printer that the job is to be sent to. If more than one printer has been set up in the Printers window of Windows 2000, each printer will be listed in this window.
Find Printer: Allows the network to be browsed for printers. Page Range: Selects either “All” to print the whole document, or “From” to specify a range of pages to print. Copies: Selects the number of copies of the document to be printed. Clicking on the Layout tab in the Print window will bring up additional printer options, as follows: Orientation selects the page orientation, Portrait or Landscape, by clicking on the appropriate radio button.
Page Order determines the order that the pages are printed in. “Front to Back” will print the first page first, “Back to Front” will print the last page first. Clicking on the Advanced button in the Layout window will bring up additional paper options, as follows: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer. Print Quality: Allows you to set the print resolution for the document, 600 or 1200dpi.
Output Bin: Determines where the paper will be output from the printer. The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer’s Paper handling submenu. Standard Bin - Uses the standard output bin at the top of the printer. Upper Bin - Offset - Uses the optional Upper Output Bin, with collated copies offset. Upper Bin - No offset - Uses the optional Upper Output Bin, without any offset. Paper Reserve: Sets Paper Reserve to Enabled or Disabled.
Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder. Greyed out unless the feeder is installed. Manual Feed - Sends the job to the Multi-Purpose Feeder (Tray 1).
Setting Defaults Using Driver Properties Typically, changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows 2000. To access these settings, go to the Start menu in Windows 2000, go up to Settings and select Printers. Locate the icon for the Elite 21 printer, then right-click the icon and go to Properties.
Clicking on the Printing Preferences button in the General window will allow you to set defaults for the Layout and Paper Quality windows under the Print window (see previous section). The Sharing tab controls sharing settings for the printer. Sharing can be enabled or disabled from here, and the printer can be assigned a Share Name to identify it to the client PCs accessing the printer over the Windows 2000 server.
Clicking on Device Settings brings up the following window: 4-20
The Device Settings window controls most of the specific printing options for the printer, as follows: Form to Tray Assignment allows a specific paper size to be assigned as default for each of the various paper sources on the printer. Font Substitution determines whether high-quality printer fonts are substituted for screen fonts on the PC or not. The Font Substitution Table allows the user to define which printer fonts should be substituted for which screen fonts.
Additional Windows 2000 Information Printing Binary Data (USB or LPR connection) Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols. Using a protocol called TBCP (Tagged Binary Communications Protocol) will avoid problems of this sort.
5. Using the Elite 21 with Windows NT 4.0 This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows NT 4.0 computer. This includes: • Software Installation • Printing from Windows NT 4.
Software Installation The software required to set up your Windows NT 4.0 computer is located on the Elite 21 Series CD-ROM. Windows NT 4.0 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box. Part of the software you will need is contained on the Windows NT 4.0 CDROM. Please have this software available when doing the installation.
Windows NT 4.0 Software Installation 1. Go to the Start menu of Windows NT 4.0, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard. 2. The first window of the Add Printer Wizard will ask if the printer is connected to the local computer (“My Computer”) or to a Network Printer Server. Select “My Computer” unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server.
3. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next. 4. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CDROM in the CD drive of your computer and click Have Disk. 5. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.
6. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver. 7. The next window will ask for a name for the printer. You can type in a new name, or keep the default name. Click Next. 8. The printer sharing window will appear.
9. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer. Click No if you are installing the driver and will be setting up the printer as a network device later. Click Finish. 10. A dialog box may appear informing you that some of the files needed for the installation are located on the Windows NT 4.0 CDROM. Eject the GCC Elite 21 CD and install the Windows NT 4.0 CD. If the blue Windows NT CD window appears, close this window.
12. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear. If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows NT 4.0 section in Chapter 7 of this manual, Networking the Elite 21 Series Printer.
Printing from Windows NT 4.0 This section of the manual will cover the basics of printing from Windows NT 4.0 to the GCC Elite 21 series printer. Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application’s File menu. Options found within each of these categories are covered in the following sections. Page Setup Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup.
The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the pull-down menu are as follows: Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder.
The Print dialog box The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box: This dialog allows the following to be selected: Name: Selects the printer that the job is to be sent to. If more than one printer has been set up in the Printers window of Windows NT 4.0, each printer will be listed on this pull-down menu. Make sure that the Elite 21 printer is selected.
Clicking on the Properties button in the Print window will bring up additional printer options. The Page Setup window within the printer’s Properties section allows the following options to be set: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of paper sizes supported by the Elite 21 printer. Paper Source: Specifies which paper tray the paper is to be drawn from.
Auto Select - Sends job to the tray on the printer holding the paper size specified in the document. Envelope Feeder - Sends the job to the envelope feeder. Greyed out unless the feeder is installed. Manual Feed - Sends the job to the Multi-Purpose Feeder (Tray 1). Tray 1 - Sends the job to the Multi-Purpose Feeder (Tray 1) of the printer Tray 2-4 - Sends the job to the standard lower paper tray of the printer (Tray 2) or an additional lower paper tray (Tray 3-4), if present.
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Output Bin: Determines where the paper will be output from the printer. The selections for Output Bin are: Use Current Printer Setting - Uses the default output bin specified in the printer’s Paper handling submenu. Standard Bin - Uses the standard output bin at the top of the printer. Upper Bin - Offset - Uses the optional Upper Output Bin, with collated copies offset. Upper Bin - No offset - Uses the optional Upper Output Bin, without any offset. Paper Reserve: Sets Paper Reserve to Enabled or Disabled.
Setting Defaults Using Driver Properties Typically, changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows NT 4.0. To access these settings, go to the Start menu in Windows NT 4.0, go up to Settings and select Printers. Locate the icon for the Elite 21 printer, then right-click the icon and go to Properties.
Clicking on the Ports tab will bring up the following window: This window allows the printer port to be selected or changed. You can also add a new port or configure an existing port. The Scheduling tab allows a network administrator to control scheduling of the printer. This includes when the printer is available, and the priority that is given to individual print jobs. The Sharing tab controls sharing settings for the printer.
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The Device Settings window controls most of the specific printing options for the printer, as follows: Available Printer Memory controls the memory setting used by the printer driver. See the “Adding Additional RAM” section of Chapter 1 of this manual for details. Halftone determines whether the printer’s default halftone settings will be used, or if userdefined settings are used. Halftone Setup will allow settings to be defined if the printer default settings are to be overridden.
6. The Elite 21 Control Panel This Chapter will cover the various functions of the Elite 21 Series control panel.
Introduction to the Elite 21 control panel The Elite 21 Control Panel is used to get information about the printer and to adjust specific printer functions. It includes an LCD display window, three LEDs that show the status of the printer at all times, and eight pushbuttons. Control panel (LCD) display window The LCD display window has several functions. It shows: • The current status of the printer. • Error messages. • Prompts to complete tasks, like “Insert Paper.” • The Elite 21 menus and submenus.
The Attention light flashes when the printer requires attention. A message will appear in the LCD display panel explaining what the printer requires. Control panel function keys Menu keys The Menu keys are used to scroll through the printer’s various internal menus. When the printer is displaying “Ready” on the LCD display, the Menu keys can be used to scroll through the following menus: • Held Job (appears only if “Hold Last Job” is enabled under “Configuration.
The Elite 21 menu system The menu system consists of a number of main menus. Some main menus contain submenus. Some menus only give you information, while others let you change settings. Depending on the printer’s configuration, some menu items may not appear. For example, if “Hold Last Job” is disabled in the “Configuration” menu, the “Held Job” menu will not appear. Also, menu items related to optional items that are not installed on your printer will not appear.
Main Menu Items 1. Held Job This menu controls the handling of Held Jobs within the printer. If “Hold Last Job” is enabled in the Configuration menu of the printer (see #6), the printer will hold the last job printed. This is useful for proofing a job before sending multiple copies; as you can check the first copy at the printer and send the remaining copies through this print menu. This menu contains the following items: • Held Copies: This item controls the number of copies of the held job to print.
3. Paper Handling This menu controls all the options related to the paper trays of the printer. The items in this menu are as follows, with the default settings in bold: • Default Bin: Sets the default output bin for the paper. This item only appears if the optional Offset Catch Tray (Upper Bin) is installed. Options are Standard Bin, Upper Bin (Offset) and Upper Bin (No Offset). • Envelope Size: Used to specify the default envelope size used in the optional Envelope Feeder.
3. Paper Handling (continued) • Tray 2 Size: Specified the default paper size used in Tray 2. Default is Autosense, which allows the printer to automatically determine the page size based on the tray’s sensors. • Tray 2 Type: Specifies the default paper type used in Tray 2. Same as options for Tray 1. • Tray 3 Size/Tray 3 Type: Same as options for Tray 1 and 2. These items only appear if one optional lower paper feeder (Tray 3) is installed. • Tray 4 Size/Tray 4 Type: Same as options for Trays 2 and 3.
5. Printing This menu controls items related to print quality. Items can be changed by using the Value key and pressing Select to confirm the change. The items are as follows: • Copies: Controls the default number of copies of a document that are printed if no number is specified within the print job. Default is 1 copy, this value can be set from 1 to 999. • Default Size: Specifies the default paper size used if no paper size is specified in the print job.
6. Configuration (continued) • Language*: Specifies the language used on the printer’s LCD display and internal pages. Default is English, also available are French, Italian, German and Spanish. • Startup Page: Determines whether a startup page is generated when the printer is powered on. Default is Enabled. Note: Changes made to items marked with an asterisk (*) will not take effect until the printer is restarted. 7.
7. Input/Output (continued) • NetWare*: Sets the built-in Novell NetWare support to Disabled or Enabled. • RS-232 Baud Rate: Sets the baud rate for the RS-232 Serial interface. Default is 9600 bps. This setting should match the COM port setting on the PC. • RS-232 Data Bits: Sets the data bits for the RS-232 Serial interface. Default is 8 bits. This setting should match the COM port setting on the PC. • RS-232 Stop Bits: Sets the stop bits for the RS-232 Serial interface. Default is 1 bit.
7. Networking the Elite 21 Series Printer Each Elite 21 printer ships with a standard 10/100BaseT Ethernet connection and supports networking with Macintosh, Windows 95/98, Windows 2000, Windows NT 4.0, Novell NetWare and Unix networks. This chapter will cover the steps necessary to access the printer on a network, including: • Assigning an IP Address • Macintosh Configuration • Windows 95/98 Configuration • Windows 2000 Configuration • Windows NT 4.0 Configuration • Novell NetWare 2.x/3.
Assigning an IP address In order to access the printer over most networks and also to access printer management controls such as WebAdmin, the printer should be assigned an IP address. The printer can be assigned an IP address in a number of ways. Assigning TCP/IP parameters through the printer’s front panel: • Turn on the printer and press either Menu key until Input/Output appears. • Press either Item key until TCP/IP appears. • Press either Value key to set TCP/IP to Enabled. Press Select to confirm.
Assigning TCP/IP Parameters Using DHCP: The Elite 21 printer also supports IP configuration via a Dynamic Host Configuration Protocol (DHCP) server. DHCP is a protocol which delivers IP address configuration information to devices on a network. A DHCP server manages a pool of available IP addresses and grants requests for addresses from devices on the network. At power-up, the printer broadcasts a DHCP request for an IP address.
Macintosh Configuration The Elite 21 printer can be accessed by a Macintosh network using either the EtherTalk (AppleTalk via Ethernet) protocol, or directly over TCP/IP by using Apple’s Desktop Printer Utility to select the printer via LPR. EtherTalk Configuration: To access the printer using EtherTalk, make sure that EtherTalk support is activated on the printer following these steps: • Turn on the printer and press either Menu key until Input/Output appears.
Windows 95/98 Configuration The Elite 21 CD-ROM contains software to allow the printer to be accessed as a peer-to-peer device on a Windows 95/98 Ethernet network. This includes software to allow the printer to be accessed as a peer-to-peer device using TCP/IP, or using IPX/SPX. We recommend using the TCP/IP option for most users, if you prefer to use IPX, see instructions on page 7-10. Configuring a peer-to-peer connection via TCP/IP First, make sure that TCP/IP is enabled and configured within Windows.
Once the IP-P2P software is installed, you can run the program to create the TCP/IP port for the printer, as follows: • Make sure the printer is turned on and is showing “Ready” in its display window. • Go to the Windows Start menu, then to Applications and down to “IP-P2P.” Select the IP-P2P program within that folder. • The IP-P2P program will run, bringing up the following window: The “Max Hops for” setting determines how many networks the program will search for compatible printers.
P2P program defaults to a value of 10000. This value would only need to be changed if the base IP port on the printer was changed. To confirm the IP port of the printer, you can print out a Network Status page, as follows: • Press either Menu key until Information appears. • Press either Item key until Print Net Status appears. • Press Select to print the page. At the bottom of the page will be a listing for TCP/IP Connection Information, Port Number.
• Click on “Find Printers” to locate all available printers on the network. A list of compatible printers will appear at the bottom of the window. • Click on the name of the printer you wish to access via TCP/IP from the list and click on “Select.” This will cause an IP port for the printer to be added to the list of available printer ports in Windows. Click on “Permanent” if you wish for a particular printer to stay on the list permanently, even if the listing is cleared using the “Clear” button.
• If the printer driver has not yet been installed for the printer, install it according to the instructions in Chapter 3 of this manual, “Using the Elite 21 with Windows 95/98.” • Click on the Start button. Select Settings and then Printers. • Locate the icon for the Elite 21 printer that you have installed. Right-click on the printer icon and select Properties. • Click on the Details tab at the top of the Properties window.
printer over TCP/IP. Configuring a peer-to-peer connection via IPX First, make sure that IPX is enabled and configured within Windows. To do this, go to the Start menu, then to Settings, Control Panels, and select Network. Click on Protocols, and make sure “IPX/SPX Compatible Protocol” is present on the list of supported protocols. If not, click on Add to install it. Consult your Windows documentation for more information.
Once the IPX-P2P software is installed, you can run the program to create the IPX port for the printer, as follows: • Make sure the printer is turned on and is showing “Ready” in its display window. • Go to the Windows Start menu, then to Applications and down to “IPX-P2P.” Select the IPX-P2P program within that folder. • The IPX Setup window will appear. Click “Find Printers” to search for compatible printers on the network. • A list of compatible printers will appear.
Windows 2000 Configuration Setting Up LPR Printing If the printer driver has not already been installed, please install it before continuing. Instructions for installing the printer are found in Chapter 4 of this manual, Using the Elite 21 with Windows 2000. Install the printer as if it were a local printer connected to the parallel (LPT1) port. The following instructions will cover setting up the Windows 2000 server to direct output to the printer as an LPR device.
This will allow the Windows 2000 server to print to the Elite 21 using LPR. Selecting a Shared Printer This section briefly describes the steps for setting up client access to a shared printer. This will allow other PCs on the network to print to the printer over the Windows 2000 server. Windows 95/98: In the Printer Properties on the Details tab. Click the Add Port button and browse the network for the shared printer.
Windows NT 4.0 Configuration There are several options for setting up printing in a Windows NT environment. We recommend using the built-in LPR protocol within Windows NT 4.0 to access the printer. LPR print services may be used via TCP/IP by following the instructions in this section. Peer-to-peer print services may also be used by following the Windows 95/98 instructions in this guide. Peer-to-peer print services use the IPX protocol and may be preferable when TCP/IP setup is not desired.
• Click on Close when all protocols and services have been added. If the TCP/IP protocol has just been added, Windows will prompt for the IP address and other TCP/IP parameters. The new protocols and services will not be available until the system is restarted. Setting Up LPR Printing If the printer driver has not already been installed, please install it before continuing. Instructions for installing the printer are found in Chapter 5 of this manual, Using the Elite 21 with Windows NT 4.0.
Selecting a Shared Printer This section briefly describes the steps for setting up client access to a shared printer. This will allow other PCs on the network to print to the printer over the Windows NT 4.0 server. Windows 95/98: In the Printer Properties on the Details tab. Click the Add Port button and browse the network for the shared printer. Look for the Share Name that was selected when setting up the printer on the NT server. Windows 2000/NT 4.
Novell NetWare 2.x & 3.x Configuration The GCC Elite 21 printer includes standard support for NetWare peer-to-peer networking. Before configuring the NetWare server to access the printer, however, NetWare support must be enabled on the printer, as follows: • Start the printer and wait for the LCD display to read Ready. • Press either Menu key until Input/Output appears. • Press either Item key until NetWare appears. • Press either Value key until Enable appears. Press Select.
4. Define the Printer. • Press ENTER with the new Print Server Highlighted, select Print Server Configuration, then select Printer Configuration. • Select Printer 0 and define a more meaningful name for the printer if desired. The printer name is displayed in various NetWare printing messages such as when notifying users that their job is completed. • Set the TYPE field to Remote/Other Unknown. • Press ESCAPE to exit and select Yes to save the changes.
Novell NetWare 4.x Configuration The GCC Elite 21 printer includes standard support for NetWare 4.x peer-topeer networking. Before configuring the NetWare server to access the printer, however, NetWare support must be enabled on the printer, as follows: • Start the printer and wait for the LCD display to read Ready. • Press either Menu key until Input/Output appears. • Press either Item key until NetWare appears. • Press either Value key until Enable appears. Press Select.
Setting Up the Elite 21 Using Bindery Emulation Mode 1. Confirm Bindery Context Before installing the printer on a Novell NetWare 4.x server in Bindery Emulation mode, check that the server has a Bindery Context (name for the server under Bindery Services mode). If the server does not have Bindery Context, it may be preferable to install in NDS mode. If the printer must be used in Bindery Emulation mode, the server must have Bindery Context.
Bindery Mode). Note: If you receive a message asking you to login to a server with Bindery connections, the server you are attached to does not have Bindery Mode enabled. Follow the procedures in Step 1 (Confirm Bindery Context) or log onto a server with Bindery Services activated. • From the Available Options screen, select Quick Setup and press the return key. Use Quick Setup to connect your Print Server, Print Queue and Printer correctly. You can modify these later if you need to.
Setting up the Elite 21 Using NetWare Directory Services (NDS) Introduction to NDS NetWare Directory Services (NDS) offers a different, more advanced approach to network management than previous NetWare versions. Generally, it stores and tracks all network objects. As a rule, all 4.x servers must have NDS loaded in order to function. In this way, every NetWare 4.x server is a Directory Server, because it services named Directory Objects such as printers, print servers and print queues.
must be set up as follows and the Print Server Card must be set up with NDS Context and Tree. The steps below describe the use of NWADMIN configuration to create printer, print server, and print queue objects. Then you will assign, or associate, those objects with each other. If you wish to keep Bindery resources on any server, you can under NetWare 4.x if you declare a SET statement in your AUTOEXEC.NCF file. For those who prefer, NetWare does offer PCONSOLE as an alternative to NWADMIN.
field and click on the Create button. 3 Create Print Queue Object • Once again, highlight the Organizational Unit, select the Object item from the menu and choose Create. • At the New Object window, scroll down the Class of New Object icon list, select the Print Queue icon, and click on the OK button. • At the Create Print Queue screen, click on the Directory Service Queue button, then type in values for Print Queue Name and Print Queue Volume and click on the Create button.
6. Check Assignments • At the Directory Tree, double click on the Print Queue object you just created. At the Print Queue window, click on the Assignments button. If you configured the print queue and printer correctly they will appear in the proper boxes on the Print Queue window. Press the Cancel button. 7. Set Up and Reset the Printer • NWADMIN configuration is complete.
bindery emulation based operations. The Print Server must be configured on the preferred file server. Incorrect setup of a Preferred File Server can interfere with NetWare printing. 6. If the Print Server is to be operated under Novell Directory Services, type in a Context entry and Preferred NDS Tree entry in the appropriate fields. Be sure to give the whole context, whether typed or typeless, and do not begin your context path with a trailing period (.).
UNIX Configuration The Elite 21 printer can support UNIX TCP/IP printing in two modes: • Host-based lpd where a supplied line printer daemon is run on one or more workstations and print data is communicated to the printer via a TCP/IP port, or, • Printer-based lpd where the printer appears as a host running a line printer daemon. In general, printer-based lpd is easiest to use on BSD UNIX systems, requiring an entry in the printcap file once the printer has its IP information.
DEC ULTRIX RISC Versions 4.3 and 4.4 DEC OSF/1 Versions 2.0 and 3.0 Solaris: Version 1.1.3 (SunOS 4.1.3), Version 2.3 (SunOS 5.3), Version 2.4, and Version 2.5 HP-UX Series 700 and 800 Version 9.01 and Version 10.0 IBM AIX Version 3.2.5 SCO UNIX Version 3.2 AS400 The TCP/IP directory also includes source code that you can recompile into host-based code for configuring on other System V platforms.
The following sections give specific lpd/lpr setup instructions for various systems. Setting Up a BSD Remote Printer to Use lpd/lpr To set up a remote printer on the host that sends jobs to the Elite 21 using printer resident lpd, add an entry to the /etc/printcap file on your host for each printer you use. The steps are described as follows: • Open the /etc/printcap file. Make an entry naming the Print Server Card as the remote host and PORT1 as the remote printer name.
printer's lpd. Use the following procedures to do this: • At the prompt, type: #smit spooler • When a window appears, select Manage Remote Printers. • When a menu appears, select Client Services. • Another menu appears, select Remote Printer Queues. • Another menu appears, select Add a Remote Queue. • When a window appears, change the values shown to configure the printer. The values displayed are default values. You must replace the short and long form filter values with the values shown below.
lp -d Setting Up an HP/UX Remote Printer to Use lpd Set up a remote printer on the host that sends jobs to a Print Server Card using the Print Server Card lpd. To do this: • At the prompt, type: sam • When a window appears, select Printer/Plotter Manager. • When the menu appears, select List printer and plotters. • When a list appears, select Actions in the title bar. • From the pull-down menu, select Add Remote Printer. • When a window appears, add values to configure the printer.
• When prompted for the remote system, type INTNETADR so the AS/400 recognizes the device as an IP device. • Type PORT1. • Connection type must be IP. • Internet address must be the IP address of the printer. • Destination type must be OTHER. • When prompted for transforming SCS to ASCII, type YES to allow the AS/400 do the character translation. • Manufacturer type and model must be the print driver that goes with your printer. Setting Up a DEC ULTRIX 4.
Dick's printer down the hall [Enter] • Select exit to save your configuration and press [Enter]. You are now prepared to print. Setting Up a SCO UNIX Remote Printer to Use lpd/lpr Set up a remote printer on the host that sends jobs to a printer using lpd. Use the following procedures to do this: • At the prompt, type: mkdev rlp Note: You cannot run mkdev rlp twice. If you have additional printers to be configured, use the rlpconf command. • You will now be asked a series of questions. Respond as follows.
LPSYSTEM Installation Use the following procedures to install LPSYSTEM: Note: The following must be executed from the Bourne Shell. Type: SH e to enter the Bourne Shell program. • Type: lpsystem -t bsd Enter Printer host name in /etc/hosts file. Your system may want its IP address instead of the remote host name. • Type lpadmin -p -s !PORT1 Note: There is no space after the remote host name.
When password: appears, again type guest or sysadm and press Enter. The main menu is displayed. This utility lets you change the IP Parameters, lpd/lpr printers, protocols, restore to factory defaults, and change password. Press the number for the parameter you wish to check or change and press Enter. To end your Telnet session, type E at the Main Menu. If you have made any changes you are prompted to either Save Changes and Exit or Exit Without Saving Changes. Choose your option and press Enter.
8. Using WebAdmin WebAdmin is GCC’s remote printer management software, which allows a user to monitor and control printer settings using a standard Web browser. WebAdmin can be used to access and change many of the same settings from the printer’s control panel, and can also be used to configure network settings for the printer. This chapter will cover accessing and configuring the printer using WebAdmin.
Accessing WebAdmin In order to access the printer using WebAdmin, the printer must be attached to an Ethernet network and running TCP/IP. If the printer has not been assigned an IP address, consult Chapter 7 of this manual, “Networking the Elite 21 Series Printer.” WebAdmin can be accessed one of two ways. If you know the IP address of the printer, you can type the address directly into the Address field of your web browser. For example, if the printer’s IP address is 1.2.3.
If using TCP/IP, de-select the option to “Search for IPX-based printers.” If using IPX (NetWare), de-select the option to “Search for IP-based printers.” Error messages may appear if both boxes are selected and one of the protocols is not available on the PC. The “Max Hops for IP Search” setting determines how many networks the program will search for compatible printers.
You can access WebAdmin by clicking on the IP address of the printer as displayed on this list. If using IPX, you can also click on the printer name on the “IPX/SPX” list. This will bring you to a limited version of WebAdmin, showing only the Network settings as outlined on page 8-6. Full WebAdmin access requires TCP/IP. Accessing WebAdmin by either the MAP utility or typing in the IP address directly will bring up the WebAdmin window such as the one shown on the next page in your browser.
Using WebAdmin Each WebAdmin page contains a Printer Status display at the top of the page. This tells the current status of the printer and whether paper is present in the printer’s trays. This information is automatically updated every 60 seconds. Each page also has frames showing a listing of categories to the left and an area for information to be displayed on the right. Clicking the categories on the left will bring up different screens on the right, as listed on the next page.
Printer Information (shown on previous page) will bring up configuration and revision information about the printer. This page also allows you to print out information pages from the printer by clicking the Information Pages link at the bottom of the page. Paper Handling accesses the same settings found under the Paper Handling submenu on the printer’s control panel. See Chapter 6, “The Elite 21 Control Panel” for details on these settings.
Network brings up the window above. Several of these functions are only accessible from WebAdmin. The System category contains the following items: •Restart Networking - Restarts the printer’s network card •Networking Factory Defaults - Restores network settings to factory defaults. •Networking Status - Displays current network status. •Network Address - Displays printer’s ID and Ethernet address. •Change Password - Allows the WebAdmin password to be changed.
The Protocols category contains the following items: •Setup NetWare - Brings up the following window: This section allows NetWare settings to be selected for the printer. Enter any applicable settings for your NetWare network and click Accept Settings. The printer may require a restart for some settings to take effect. •Setup TCP/IP - Allows the settings found in the TCP/IP section of the Input/Output menu to be modified. This section also allows for DHCP support to be enabled or disabled on the printer.
The Others category contains the following items: •Print Test Page - Prints network test page. •Configure Status Page - Sets whether a network status page is printed automatically on startup or not. •Printer Status - Displays the current printer status. The remaining main menu items through WebAdmin are as follows: Resets accesses the same settings found under the Resets submenu on the printer’s control panel. See Chapter 6, “The Elite 21 Control Panel” for details on these settings.
9. Using the Printing Features of the Elite 21 This chapter outlines the procedures for performing some specific printing tasks with the Elite 21 printer.
Double-Sided (Duplex) Printing The Elite 21 printer has the ability to print on both sides of the page, provided that the Duplex Unit is installed. The Duplex Unit ships standard with the Elite 21 DN and Elite 21 SE models and can be added as an option to the Elite 21 N model. To send a double-sided print job to the printer, follow these steps: Macintosh: • Open the document you wish to print. Go to the File menu and then down to Print. • Click on the General pull-down menu and go down to Layout.
Note: During the duplex printing process, the edge of the page may briefly appear from out of the output slot at the top of the printer, then be pulled back into the printer. This is normal operation. Do not attempt to remove sheets from the printer until they have been fully ejected from the printer.
Sending Jobs and Adjusting Fuser Temperature by Paper Type The Elite 21 printer allows a paper type to be defined for each of the paper sources, using either the printer’s front control panel or WebAdmin to access the Paper Handling options on the unit. This feature serves two purposes. First, it allows users to send jobs to the printer by selecting the paper type they wish to print on, rather than knowing specifically which tray that type is in.
Windows 2000: • • • • Open the document you wish to print. Go to the File menu and then down to Print. Click on the Paper/Quality tab at the top of the Print window. Set the “Media” setting to “Letterhead.” Set any other print options for the job to the desired settings, and click Print to send the job. Windows NT 4.0: • • • • • Open the document you wish to print. Go to the File menu and then down to Print. Click on the Properties button in the Print window.
members of a specific group of users, the printer operator can define three different paper sources for these forms and let the users know that these forms are now defined on the printer as Normal 1, 2 and 3. Users can then send jobs accordingly without having to know specifically which tray the form has been loaded in. The other function served by the Paper Type settings on the printer is fuser temperature adjustment.
Using the Multi-Purpose Feeder (Tray 1) Loading Paper into the Feeder 1. Open the Multi-Purpose Feeder by pulling at the latch at the top center of the feeder cover. 2. Pull outward on the clear plastic tray extension within the cover to extend the tray to hold larger paper sizes. 3. Adjust the grey paper size guides so they match up with the paper size being used.
4. Load the paper into the tray, with the side to be printed on facing up and the top of the page feeding into the printer first. Setting the Paper Size There are no paper size sensors on the Multi-Purpose Feeder (Tray 1), so the printer depends on the user to manually enter the paper size for the tray using the printer’s front menu. This can be done as follows: • • • • Press Press Press Press the Menu up or down key until Paper Handling appears. the Item up or down key until Tray 1 Size appears.
size if desired. An example of this follows: The printer is loaded with Letter sized paper in Tray 1, and the Tray 1 Size setting is set to “Letter.” John sends a print job to the printer which specifies Legal sized paper. The printer pauses and the LCD display displays “Load Tray 1 Legal.” John places a sheet of Legal sized paper on top of the tray and presses Select. The job prints and the Tray 1 Size setting is automatically set to Legal.
Printing Envelopes Envelopes can be printed on the Elite 21 using either the Multi-Purpose Feeder (Tray 1) of the printer, or with the optional Envelope Feeder. Supported envelope sizes are as follows: •Commercial #10 •Monarch •DL •C5 To print an envelope from Tray 1 of the printer, follow these steps: 1. Load the envelope into the tray: • Open the Multi-Purpose Feeder at the front of the printer. • Adjust the paper size guides to the correct size for the envelopes being used.
To print envelopes using the optional envelope feeder, follow these steps: 1. Load the envelope into the envelope feeder: • Install the envelope feeder according to the instructions in Step 10d of Chapter 1 of this manual. • Adjust the paper size guides to the correct size for the envelopes being used. • Place the envelope(s) into the feeder, with the side to be printed on facing up, the flap on the right and the short edge facing into the printer. • Up to 75 envelopes can be loaded at one time.
Sending Jobs to the Rear (Face Up) Output Tray When sending thicker stock through the Elite 21 printer, we recommend using the rear (face up) paper output tray. This allows the paper to follow a more straight-through path through the printer and avoid potential jams. There are no specific software settings necessary to send jobs to the rear output tray. Simply opening up the rear output tray will cause output to be sent to the rear tray automatically.
Holding and Printing Jobs The Elite 21 printer has the ability to hold a copy of the last print job sent to the printer and print additional copies of the job directly from the front panel of the printer. This feature is useful for job proofing, as a single copy of the job can be sent to the printer and, assuming the printed copy is correct, more copies can be generated directly from the menu of the printer.
• Press either Menu key until “Held Job” appears. • Press either Item key until “Delete Held Job” appears. • Press Select to delete the job. As long as “Hold Last Job” is enabled in the Configuration menu of the printer, the printer will automatically hold a copy of the last job printed until another print job is sent to the printer. To disable this feature, change the setting for “Hold Last Job” in the Configuration menu to Disabled and restart the printer.
Specifying Transmit Once Collation Mode The Elite 21 printer can operate in two different collation modes: • Transmit Once Collation Mode: When multiple copies of a single document are sent, the print driver on the computer sends the job once, then subsequent copies are processed directly by the printer.
Windows 95/98: • • • • • • Go to the Start menu, then to Settings and Printers. Right-click the printer icon for your Elite 21 printer and select Properties. Click on the Device Options tab. Under Printer Features, click on “Collation in Printer.” Under “Change Setting for:,” change the selection to “Transmit Once/Image Once.” Click Apply and OK to accept the change. Windows 2000: • • • • Go to the Start menu, then to Settings and Printers.
Offsetting Copies of Collated Output The Elite 21 printer has the ability to sort collated documents by offsetting alternating copies of the document as they are output from the printer. This makes it easier to separate individual copies from each other, as each copy will be output slightly to the side of the copies above or below it. This feature requires the use of the optional Upper Output Bin accessory. Consult our web site at www.gccprinters.com for information on ordering this accessory.
Windows NT 4.0: • • • • • • 9-18 Go to the File menu, then down to Print. In the Print dialog box, click on the “Properties” button. Click on the “Advanced” tab in the Properties window. Under “Printer Features,” click on “Output Bin.” Change the selection below to “Upper Bin - Offset”. Click OK to accept, then send the print job as usual.
10. Maintenance and Troubleshooting This chapter of the manual covers periodic maintenance steps and troubleshooting information for the Elite 21 printer.
Cleaning the printer The exterior of the printer can be cleaned by carefully wiping the outside of the unit with a soft cloth, lightly moistened with cool water. A mild soap or detergent may be used to clean stains from the outside of the unit. Do not use ammonia or alcohol-based cleaners, as these may damage the printer. After removing a jam or replacing the toner cartridge, check the inside of the printer and wipe off any paper or toner dust from the inside of the unit using a soft, dry cloth.
Replacing the Toner Cartridge The toner cartridge contains the image drum and toner supply of the printer. It should be replaced after approximately 15,000 sheets have been printed (rated at Letter/A4 size, singlesided, 5% black coverage). Depending on operating conditions and the type of print jobs being output, however, the cartridge may need to be replaced before or after that interval is reached.
1. Make sure the printer is in its “Ready” state. Open the front cover all the way until it stops. Note: Remove any printouts from the top output tray before opening the cover. Do not touch any internal components of the printer. 2. Grasp the old toner cartridge and slowly pull it out of the printer. Dispose of the old toner cartridge properly. Caution: Never dispose of the toner cartridge in fire. Remaining toner in the cartridge could explode, causing risk of injury. 3.
6. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break. Do not shake the cartridge or subject it to shocks once the tape is removed. 7. Position the toner cartridge as shown. Match up the tabs on the left and right of the cartridge with the channels within the printer.
Replacing the BTR Roller The Backup Transfer Roller (BTR) is used for transferring toner onto the paper. It should be replaced after approximately 200,000 sheets have been printed. Depending on operating conditions, however, the roller may need to be replaced before or after that interval is reached. Instructions for replacement of the BTR Roller are as follows: 1. Check the printer’s display to make sure the unit is in the Ready mode.
3. Grasp the toner cartridge and slowly pull it out of the printer. Set the toner aside. 4. The BTR roller is the black foam-rubber roller beneath the toner cartridge. Press the yellow plastic levers on either side of the plate behind the BTR roller as shown to raise the roller. 5. Hold both ends of the BTR roller and pull it up and out of the printer to remove it.
6. Position the new BTR roller with the gear on the right side. Insert the left side of the shaft into the printer first, then the right. Make sure the shaft is seated securely into the notches inside the printer. 7. Press down on both ends of the BTR roller until it locks into place. 8. Reinsert the toner cartridge into the printer, making sure the tabs on the left and right of the cartridge match up with the channels within the printer (as shown).
9. Close the front cover, making sure it latches securely. Plug the printer back into the AC power supply and turn on the printer. The display should come to “Ready” and the printer will be ready to resume printing.
Replacing the Fuser The Fuser is used for fixing toner onto the paper. It should be replaced after approximately 200,000 sheets have been printed. Depending on operating conditions, however, the fuser may need to be replaced before or after that interval is reached. Instructions for replacement of the fuser are as follows: 1. Check the printer’s display to make sure the unit is in the Ready mode.
3. Remove the duplexing unit of the printer (if equipped) by pushing inward on the green tabs to the left and right of the unit (as shown). Grasp and pull the duplexing unit out of the printer. 4. Remove the two screws that secure the fusing unit, as shown. 5. Grasp the metal brackets which hold the fuser in place and slide the fuser out of the printer as shown.
6. Slide the new fuser into the printer, making sure that the unit slides all the way into the unit and is seated securely. 7. Secure the new fuser in place with the two screws, as shown. 8. Close the rear cover, making sure it latches securely. Plug the printer back into the AC power supply and turn on the printer. The display should come to “Ready” and the printer will be ready to resume printing.
Error/Status Messages In the event that a printer error occurs, the Elite 21 printer will display an error message on its LCD display. The display may also show other status or warning messages alerting you as to the status of the printer. This section covers the list of potential LCD error or status messages and describes their meaning in more detail. Error Message Description Error Duplex unit The duplex unit has been removed after power on. Restart printer.
Error/Status Messages (continued) Error Message Description Paper exit jam Paper has jammed while exiting the printer. See “Paper Jams,” next section. Paper duplex jam Paper has jammed in the duplex unit of the printer. See “Paper Jams,” next section. Upper bin jam Paper has jammed in the upper bin of the printer. See “Paper Jams,” next section. Paper size error The paper in the tray does not match the size specified in the print job. Replace with the correct paper size.
Error/Status Messages (continued) Error Message Description Env feeder empty The envelope feeder is out of paper. Tray 3 blocked The paper path from Tray 3 is blocked. Usually caused when the tray above has been removed. Tray 4 blocked The paper path from Tray 4 is blocked. Usually caused when one of the trays above has been removed. Toner is low The toner is low and will require replacement soon (approximately 70 pages). Toner is empty The toner cartridge is empty. Replace with a new cartridge.
Clearing Paper Jams Paper jams within the Elite 21 printer will be reported using a number of different messages on the LCD display of the unit, depending on where the paper is jammed. This section covers procedures for clearing the following jam messages: • Paper Feed Jam • Paper Path Jam • Paper Exit Jam • Duplex Unit Jam • Upper Bin Jam Paper Feed Jam A “Paper Feed Jam” message indicates that paper has jammed between the paper feed location (MultiPurpose Feeder or cassette) and the toner cartridge.
3. If multiple trays are in use, remove each tray and inspect each feeder for jammed pages. 4. Check each cassette and remove any wrinkled or creased paper. 5. Push each paper cassette back into the printer, making sure that the cassette(s) are firmly pushed all the way in.
6. Close the Multi-Purpose Feeder (if open) and open and close the front cover of the printer to reset the printer and remove the “Paper Feed Jam” message. The display should return to “Ready” and the printer will be ready to resume printing. Paper Path Jam A “Paper Path Jam” message indicates that paper has jammed between the toner cartridge and the paper exit area. Paper Path Jams can be cleared as follows: 1. If paper was fed from the Multi-Purpose Feeder, remove all paper from the feeder.
2. Open the front cover all the way until it stops. Remove any printouts from the top output tray before opening the cover. Do not touch any internal components of the printer. 3. Grasp the toner cartridge and slowly pull it out of the printer. Set the toner aside. 4. Locate the tab on the inside left of the printer’s internal compartment (as shown). Lift up on the lever to release the paper holder bar. Remove any jammed paper by pulling it out towards the front of the printer.
5. Reinsert the toner cartridge into the printer, making sure the tabs on the left and right of the cartridge match up with the channels within the printer (as shown). Make sure the cartridge is inserted all the way into the printer and is seated properly. 6. Close the front cover, making sure it latches securely. The display should return to “Ready” and the printer will be ready to resume printing.
Paper Exit Jam A “Paper Exit Jam” message indicates that paper has jammed in the paper exit area. Paper Exit Jams can be cleared as follows: 1. Squeeze the latch at the upper left of the rear panel and pull towards you to open the rear cover of the printer. If you are using a paper cassette extended past the Letter/A4 setting, remove the cassette before opening the rear cover. 2. Look for and remove paper jammed in the space directly behind the rear cover.
3. Remove the duplexing unit of the printer (if equipped) by pushing inward on the green tabs to the left and right of the unit (as shown). Grasp and pull the duplexing unit out of the printer. 4. If paper is jammed around the fusing unit, lift up on the fuser release levers (#1 in the diagram) and remove any jammed paper from the fuser by pulling up and out of the printer. 5. Return the fuser release levers to their original positions and reinsert the duplexing unit (if equipped).
6. Close the rear cover, making sure that it latches securely. The display should return to “Ready” and the printer will be ready to resume printing. Duplex Unit Jam A “Duplex Unit Jam” message indicates that paper has jammed in the optional duplex unit of the printer. Duplex Unit Jams can be cleared as follows: 1. Squeeze the latch at the upper left of the rear panel and pull towards you to open the rear cover of the printer.
2. Look for and remove paper jammed in the space directly behind the rear cover. Caution: The fusing unit of the printer will be very hot directly after printing. Be careful not to touch the fusing unit while clearing any duplex unit jams. 3. Remove the duplexing unit of the printer by pushing inward on the green tabs to the left and right of the unit (as shown). Grasp and pull the duplexing unit out of the printer. 4. Press outwards on the tabs on the duplexing unit (#1) to release its cover.
5. Remove any jammed paper from inside the duplexing unit. 6. Reinsert the duplexing unit into the printer, as shown. Be sure to latch the duplexing unit back into place by sliding the two green tabs outward. 7. Close the rear cover, making sure that it latches securely. The display should return to “Ready” and the printer will be ready to resume printing.
Upper Bin Jam An “Upper Bin Jam” message indicates that paper has jammed in the optional upper output bin of the printer. Upper Bin Jams can be cleared as follows: 1. Pull on the recessed area at the rear of the upper output bin to open its cover, as shown. 2. Remove any jammed paper from inside the upper bin.
3. Close the rear cover, making sure it latches securely. 4. Close the Multi-Purpose Feeder (if open) and open and close the front cover of the printer to reset the printer and remove the “Upper Bin Jam” message. The display should return to “Ready” and the printer will be ready to resume printing.
Print Quality Problems This section of the manual describes possible print quality problems. Consult the list below to identify the example that most resembles your print quality problem and follow the recommendation(s) in the Solution column. If the print quality problem persists, contact GCC Technical Support, your dealer or an authorized GCC service center. Description Faded print Black Dots Vertical black streaks 10-28 Possible Cause Solution The paper is moist.
Description Possible Cause Repeating marks The paper path is dirty. Print several blank sheets. The toner cartridge is old or damaged. Replace the toner cartridge. The paper is out of specification. Replace the paper with recommended media. The toner cartridge is old or damaged. Replace the toner cartridge. The paper is moist. Remove the moist paper and load new, dry paper. The paper is out of specification. Replace the paper with recommended media. The front cover is not fully closed.
Description Blank page Partial blanks Possible Cause Solution The sealing tape of the toner Pull out the sealing tape. cartridge is not pulled out. The printer feeds two or more sheets at a time Remove paper from the tray and fan the stack of paper to avoid pages sticking. The toner cartridge is old or damaged. Replace the toner cartridge. The toner in the toner cartridge is low. Replace the toner cartridge. The high voltage power supply may be defective.
Description Plotted print Possible Cause Solution The paper is out of specification. Replace the paper with recommended media. The paper is moist. Remove the moist paper and load new, dry paper. The toner cartridge is old or damaged. Replace the toner cartridge. The toner cartridge is not installed correctly. Remove the toner cartridge and re-install it. The toner cartridge is old or damaged. Replace the toner cartridge. Blurred print The toner cartridge is old or damaged.
Appendix A: Printer Specifications Marking Engine: Print Engine: Fuji Xerox P752 (Hakuba) Print Method: Dry type laser printing Engine Resolution: 600/1200dpi (software selectable) Maximum Printable Area: 8.33”x13.83” (211.6x351.3 mm) Maximum Print Speed: Letter: 21 pages per minute (ppm) (Simplex) / 7.5 ppm (Duplex) A4: 20 ppm (Simplex) / 7 ppm (Duplex) Legal 13”: 17 ppm (Simplex) / 6.
Controller: Processor: 80MHz PowerPC 403 GCX Memory: 16MB minimum, 256MB maximum Interfaces: 10/100BaseT Ethernet, USB, Bi-directional parallel, RS-232 Serial Languages: Xionics PostScript Level 2, Xionics PCL 6 (PCL 5e + PCL XL) and PJL Font Renderers: Bitstream TrueDoc, Adobe Type-1 Compatible, TrueType Built-in Fonts: 136 PS Level 3 Compatible / 80 PCL Physical: Weight: 62 lbs (28 kg) Size: Unpackaged: 16.6”x17.3”x16.3” (422x439x413 mm) (WxHxD) Packaged: 28.3”x23.4”x22.
Appendix B: Paper Specifications Supported Paper Sizes: Universal tray/550 sheet capacity (Tray 2/3/4): •Letter •Legal 13” •A4 •Executive •Legal 14” •B5 •Transparencies (Letter/A4, 100 sheets maximum) •Label stock (Letter/A4, 100 sheets maximum) •A5 Multipurpose feeder (Tray 1): Sizes as above with 100 sheets of paper, 30 transparencies, postcards or label stock maximum capacity.
Envelopes Commercial #10: 4.125 x 9.5 (104.8 x 241.3 mm) Monarch: 3.875 x 7.5 (98.4 x 190.5 mm) DL: 4.33 x 8.66 in. (110 x 220 mm) C5: 162 x 229 mm (6.38 x 9.02 in.) Print alignment Skew: The amount by which a supposedly horizontal printed line may vary from being parallel with the edge of the paper. This assumes that vertical printed lines are also at an angle, so that the entire image is printed correctly but slightly rotated on the page. Measured with a 190 mm (7.48 inch) line. Within 1.2 mm (0.
Appendix C: Interface connector pinouts Use the following pinouts and descriptions of the various printer interface connectors for purchase or assembly of a new cable.
RS-232 Serial: PIN SIGNAL DESCRIPTION DIRECTION 1 FG Frame Ground 2 TXD Transmitted Data Out 3 RXD Received Data In 4 RTS Request to Send Out 5 CTS Clear to Send In 6 DSR Data Set Ready In 7 GND Signal Ground 8 DCD Data Carrier Detect In DTR Data Terminal Ready Out 9 Ethernet (UTP): PIN SIGNAL DESCRIPTION DIRECTION 1 TX+ Transmit+ Out 2 TX- Transmit- Out 3 RX+ Receive+ In 4 NC Not Used 5 NC Not Used 6 RX- Receive- 7 NC Not Used 8 NC Not Use
Appendix D: Radio and TV interference This printer generates radio frequency energy and may cause interference to radio and television communications if not installed and used in accordance with GCC Technologies’ instructions. This GCC printer was certified under test conditions that included the use of shielded cables and connectors between system components.
Appendix E - PCL PCL stands for Printer Control Language, a page description language developed by Hewlett-Packard for use with their LaserJet series printers. The Elite 21 printer supports PCL 6 (PCL 5e and PCL XL) , as well as PostScript. This is useful if sending jobs from older DOS-based applications that do not support PostScript. Selecting a HP LaserJet series driver from the list of printers in the DOS application will allow most jobs to be printed to the Elite 21.
PCL Escape Codes The table below shows some frequently-used PCL printer commands (escape sequences) that can be useful when sending a PCL print job from DOS to your GCC printer. PCL commands tell the printer which actions to perform or which fonts to use. The commands listed below are a subset of the PCL command set. When entering escape sequences, substitute the # symbol in the escape sequence referenced in the left column with the appropriate number from the right column.
Appendix F: Fonts The Elite 21 printer ships with 136 standard PostScript fonts in 42 font families. This collection of fonts matches the standard PostScript Level 3 font set. To print out a listing of the resident PostScript fonts on the printer along with a sample of each typeface, follow these steps: • • • • Start the printer and wait for the LCD display to read Ready. Press either Menu key until Information appears. Press either Item key until “Print PS Fonts” appears. Press Select.
Follow the on-screen installer intructions. This will install all the screen fonts onto the system. The Bitstream screen fonts provide equivalent typefaces to traditional PostScript fonts, however the Bitstream font names are typically different from traditional PostScript font names. The tables on the following pages provide a cross-reference of the different font names between the traditional PostScript font names (“Equivalent font”) and the Bitstream fonts.
Equivalent font family Bitstream font family Albertus MT Antique Olive Roman Apple Chancery Arial AvantGarde Bodoni Bodoni Poster Bodoni PosterCompressed Bookman Carta Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Geneva GillSans Goudy Helvetica Hoefler Text Joanna MT Letter Gothic LubalinGraph Marigold Mona Lisa Recut Monaco New York NewCenturySchlbk Optima Oxford Palatino StempelGaramond Roman Symbol Tekton Times Times New Roman Univers Wingdings ZapfChancery ZapfDingbats Flarese
F-4 Bitstream font family Equivalent font family Aldine 430 Garamond Cataneo Century 702 Schoolbook Clarendon 701 Classical Copperplate Gothic Daly Sans 350 Draftsman Casual Dutch 801 SWA Dutch 801 SWM Elemento Flareserif 821 Freeform 741 Geometric 711 Gothic Humanist 521 Incised 901 ITC Bookman ITC Lubalin Graph ITC Zapf Chancery ITC Zapf Dingbats Jilli Open Laguna Sans Modern 421 Bodoni Modern 721 Poster Bodoni More Wingbats SWM New Courier New LetterGothic Onyx Ribbon 131 Sans 721 Shelford Sophie Squa
Macintosh Font Equivalency Tables Bitstream font Aldine 430 Garamond SWA Aldine 430 Garamond SWA (italic) Aldine 430 Garamond SWA (bold) Aldine 430 Garamond SWA (bold, italic) Cataneo SWA Century 702 Schoolbook SWA Century 702 Schoolbook SWA (italic) Century 702 Schoolbook SWA (bold) Century 702 Schoolbook SWA (bold, italic) Clarendon 701 SWA Clarendon 701 SWA (bold) Clarendon 701 Lt SWA Classical SWA Classical SWA (italic) Classical SWA (bold) Classical SWA (bold, italic) Classical Ornaments SWA Copperplat
Bitstream font Incised 901 SWA (bold) Incised 901 Compact SWA (bold) ITC Bookman SWA ITC Bookman SWA (italic) ITC Bookman SWA (bold) ITC Bookman SWA (bold, italic) ITC Lubalin Graph SWA ITC Lubalin Graph SWA (italic) ITC Lubalin Graph SWA (bold) ITC Lubalin Graph SWA (bold, italic) ITC Zapf Chancery SWA (bold, italic) ITC Zapf Dingbats SWA Jilli Open SWA Laguna Sans SWA Modern 421 Bodoni SWA Modern 421 Bodoni SWA (italic) Mobern 421 Bodoni SWA (bold) Modern 421 Bodoni SWA (bold, italic) Modern 721 Poster Bo
Bitstream font Swiss 721 SWM (italic) Swiss 721 SWM (bold) Swiss 721 SWM (bold, italic) Swiss 742 SWA Swiss 742 SWA (italic) Swiss 742 Cn SWA Swiss 742 Cn SWA (italic) Swiss 742 Ex SWA Swiss 742 Ex SWA (italic) Swiss 742 Ex SWA (bold) Swiss 742 Ex SWA (bold, italic) Swiss 742 Lt SWA Swiss 742 Lt SWA (italic) Swiss 742 Lt SWA (bold) Swiss 742 Lt SWA (bold, italic) Swiss 742 LtCn SWA (bold) Swiss 742 LtCn SWA (bold, italic) Symbol Set SWA Venetian 521 Goudy SWA Venetian 521 Goudy SWA (italic) Venetian 521 Gou
Windows Font Equivalency Tables Bitstream font Aldine 430 Garamond SWA Aldine 430 Garamond SWA (Italic) Aldine 430 Garamond SWA (Bold) Aldine 430 Garamond SWA (Bold Italic) Cataneo SWA Century 702 Schoolbook SWA Century 702 Schoolbook SWA (Italic) Century 702 Schoolbook SWA (Bold) Century 702 Schoolbook SWA (Bold Italic) Clarendon 701 SWA Clarendon 701 SWA (Bold) Clarendon 701 Lt SWA Classical SWA Classical SWA (Italic) Italic Classical Black SWA Classical Black SWA (Italic) Classical Ornaments SWA Copperpl
Bitstream font ITC Lubalin Graph SWA (Demi Oblique) ITC Zapf Chancery SWA (Medium Italic) ITC Zapf Dingbats SWA Jilli Open SWA Laguna Sans SWA Modern 421 Bodoni SWA Modern 421 Bodoni SWA (Italic) Mobern 421 Bodoni SWA (Bold) Modern 421 Bodoni SWA (Bold Italic) Modern 721 Poster Bodoni SWA More Wingbats SWM New Courier SWA New Courier SWA (Oblique) New Courier SWA (Bold) New Courier SWA (Bold Oblique) New LetterGothic SWA New LetterGothic SWA (Oblique) New LetterGothic SWA (Bold) New LetterGothic SWA (Bold O
Bitstream font Venetian 521 Goudy SWA Venetian 521 Goudy SWA (Italic) Venetian 521 Goudy SWA (Bold) Venetian 521 Goudy SWA (Bold Italic) Venetian 521 Goudy XBd SWA Victoria Rose SWC Westchester SWA Zapf Calligraphic 801 SWA Zapf Calligraphic 801 SWA (Italic) Zapf Calligraphic 801 SWA (Bold) Zapf Calligraphic 801 SWA (Bold Italic) Zapf Humanist 601 SWA Zapf Humanist 601 SWA (Italic) Zapf Humanist 601 SWA (Bold) Zapf Humanist 601 SWA (Bold Italic) F-10 Style File name VENEGS__.TTF Italic VENEGSI_.
Appendix G: Service and Support You can contact GCC for technical assistance in several ways. • Technical Support phones: (781) 276-8620. (North America only; outside North America, refer to back cover) • Fax: (781) 275-1115. • GCC’s World Wide Web site: http://www.gccprinters.com/support • Internet email: support@gccprinters.com GCC’s World Wide Web site GCC’s Web site offers a wealth of information.
Appendix H: Consumables and Accessories The following consumables and optional accessories are available for the GCC Elite 21 printer. To order, contact GCC Direct Sales at 800 422-7777 or visit our web site at www.gccprinters.com (North America only). Outside North America, contact your local GCC office, dealer or distributor. Product Part Number Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .AC16940 Additional Paper Feeder and Tray . . . . . . . . . . . .
Appendix I: Contacting GCC Worldwide GCC Technologies can be reached through a number of methods. Customers in North America should contact GCC’s corporate offices, as follows: GCC TECHNOLOGIES, INC. 209 Burlington Rd. Bedford, MA 01730 Tel: (781) 275-5800 Fax: (781) 275-1115 Web: http://www.gccprinters.com Direct Sales Lines: Tel: 800 422-7777 Fax: 800 442-2329 Direct Technical Support Lines: Tel: (781) 276-8620 Fax: (781) 275-1115 Web: http://www.gccprinters.
Customers outside of North America should contact their local GCC office, GCC dealer or GCC distributor for Sales or Technical Support assistance. GCC’s local offices can be reached as follows: AUSTRALIA GCC Technologies Australia Unit 5/585 Blackburn Rd. Notting Hill, VIC, 3168 Tel: +61 3 9562 1800 Fax: +61 3 9562 1900 Web: http://www.gcctech.com.
Appendix J: Warranties and Licenses Software License Agreement OPENING THE BAG CONTAINING THE SOFTWARE (the “Software”) WHICH ACCOMPANIES THIS MANUAL INDICATES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED IN THIS LICENSE AGREEMENT. THE TERMS OF THIS LICENSE AGREEMENT APPLY TO YOU AS THE ORIGINAL LICENSEE OF THE SOFTWARE AND THE RELATED USER DOCUMENTATION (the “Documentation”) AND TO ANY SUBSEQUENT LICENSEE THEREOF.
Limited Software Warranty WARRANTY If you discover physical defects in the medium on which the Software or the Documentation are distributed, at its option, GCC will either replace the medium at no charge to you or terminate the License and require the return of your Product, and upon such return, refund to you the purchase price thereof. To qualify for this warranty, you must return the defective medium with proof-of-purchase to GCC during the one year period after you acquired the Software.
Limited Hardware Warranty GCC Technologies, Inc. (“GCC”) warrants, for the limited period of one year from the date of original purchase, the Elite 21ppm sold by GCC and any accompanying media on which GCC software is recorded (the “Product”) to be free from defects in materials and workmanship.
FEDERAL COMMUNICATIONS COMMISSION WARNING: This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications.
