Owner's Manual
40 49-60805-1
Troubleshooting Tips... Before you call for service
Problem Possible Causes What to Do
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)RRGWUDQVPLWWLQJRGRUWDVWHWRLFHFXEHV  Wrap foods well.
,QWHULRURIUHIULJHUDWRUQHHGVFOHDQLQJ See Care and Cleaning section.
Small or hollow cubes  Water filter clogged.  Replace filter cartridge with new cartridge or 
with plug.
6ORZLFHFXEHIUHH]LQJ 'RRUOHIWRSHQ Check to see if package is holding door 
open.
Temperature control not set cold enough.  See Controls section
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position, but the water supply to the 
refrigerator has not been connected.
Set the power switch to the 0 (off) position. 
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the water valve.
2UDQJHJORZLQWKHIUHH]HU 'HIURVWKHDWHULVRQ This is normal.
Water has poor taste/odor  Water dispenser has not been used for a 
long time.
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replenished.
Water in first glass is warm  Normal when refrigerator is first installed.  Wait 24 hours for the refrigerator to 
completely cool down.
Water dispenser has not been used for a 
long time. 
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replenished.
Water system has been drained.  Allow several hours for replenished supply to 
chill.
Water dispenser does not work Water supply line turned off or not 
connected.
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Water filter clogged.  Replace filter cartridge or remove filter and 
install plug.
Air may be trapped in the water system.  Press the dispenser arm for at least two 
minutes.
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Water spurting from dispenser  Newly-installed filter cartridge.  Run water from the dispenser for 3 minutes 
(about one and a half gallons).
Water is not dispensed but 
icemaker is working 
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Refrigerator control setting is too cold.  Set to a warmer setting.
No water or ice cube production  Supply line or shutoff valve is clogged.  Call a plumber.
Water filter clogged.  Replace filter cartridge or remove filter and 
install plug.
Refrigerator has odor  )RRGVWUDQVPLWWLQJRGRUWRUHIULJHUDWRU )RRGVZLWKVWURQJRGRUVVKRXOGEHWLJKWO\
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months.
,QWHULRUQHHGVFOHDQLQJ See Care and Cleaning section
Moisture forms on outside of 
refrigerator 
Not unusual during periods of high humidity.  Wipe surface dry.
Moisture collects inside (in humid 
weather, air carries moisture 
into refrigerator when doors are 
opened)
Too frequent or too long door openings.  This is normal.
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refrigerator, you may on occasion 
experience fog or small amounts of 
moisture in the refrigerator compartment.
This is normal and may come and go as 
different food loads and environmental 
conditions change. Wipe dry with a paper 
towel if desired.
,QWHULRUOLJKWGRHVQRWZRUN No power at outlet.  Replace fuse or reset the breaker.
/('OLJKWVDUHRXW Call Service - see Replacing the Lights
TROUBLESHOOTING TIPS










