Use and Care Manual
48  49-1000585 Rev. 1
*Select Models Only
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Problem Possible Causes What to Do
Beverage quality not as expected You may be using non-standard or 
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have not been damaged
Liquid drips from the brewer after 
brewer cycle is completed and the 
brewer is removed from the bracket
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retained by the brewer and drip 
when it is removed
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drips when brewer is removed
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dispenser
To ensure a quality beverage is 
delivered, a short delay is required 
to ensure the refrigerator is 
operating correctly
Ensuring consistent, quality operation 
requires the refrigerator to delay 
dispense for a short period of time
After brewing, my powdered 
beverage is not fully cleared from 
the used pod
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powder may not dissolve fully. 
Some powdered beverages develop 
into ‘clumps’ when left sitting for 
some time
Shake the powdered pods before 
brewing to break up these clumps and 
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beverage with no filter, use the Cocoa 
cycle selection
Brewer lid is difficult to close .FXSLVQRWIXOO\VHDWHG 3UHVV.FXSDOOWKHZD\GRZQLQWRWKH
brewer prior to closing the lid. Lower 
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closing the brewer lid
Brewer leaks during the brew cycle Trouble in closing brewer lid or 
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brewer prior to closing the lid. Lower 
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closing the brewer lid. Recommend 
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not been damaged and have a good 
seal between the top cover and plastic 
bottom
My refrigerator door squeaks 'LPLQLVKHGOXEULFDQWEHFDXVHRI
accidental cleaning of the lubricant 
on the hinge
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part number WR97X166 and apply on 
the hinge at specified location.
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lubricant such as silicone based non-
stick cooking spray, petroleum jelly or 
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will remove any remaining grease in or 
around the hinge
,PSURSHUOHYHOLQJ Make sure the unit is leveled
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assembled during installation 
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under Top Hinge cover may get out 
of position and rub against door 
while door swivels.
Remove the Top Hinge cover and make 
sure the waterline and harness that 
passes through the hinge pin has been 
properly seated and does not touch the 
any of the door parts during rotation.
Applying some food grade lubricant 
around door thimble area will also help.
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS










