Owners manual

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
26
Before you call for service…
Problem Possible Causes What To Do
Refrigerator does not operate Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
Freezer control in 0 (off) position. Move the freezer control to a lower temperature
setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Energy Smart™ feature
is altering refrigerator
performance
Wait about 2 hours for normal operation to
continue.
Refrigerator or freezer
compartment too warm
Temperature control not set cold
enough.
See About the controls.
Warm weather or frequent door
openings.
Set the temperature control one step colder. See About
the controls.
Door left open. Check to see if package is holding door open.
Energy Smart™ feature
is altering refrigerator
performance
See About Energy Smart™ Models.
Vibration or rattling Front rollers need adjusting. See Rollers. Slight vibration is normal.
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a larger
freezer require more operating
time. They start and stop
often to maintain even
temperatures.)
Normal when refrigerator is first
plugged in.
Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts
of food are placed in refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door
openings.
This is normal.
Temperature controls set at the
coldest setting.
See About the controls.
Frost or ice crystals on frozen
food (frost within package is
normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door
openings.
Divider between refrigerator
and freezer compartments
feels warm
Automatic energy saver system
circulates warm liquid around
front edge of freezer compartment.
This helps prevent condensation on the outside.
Automatic icemaker does not
work (on some models)
Icemaker power switch is in the
OFF position.
Slide the power switch to the ON position.
Water supply turned off or not
connected.
See Installing the water line.
Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin
cause icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn the
icemaker back on.