Use Instructions

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Fault Finding

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Novii Interface Troubleshooting Table

Symptom Description

Possible Causes

Actions and Solutions

Power supply to Novii

interface is unplugged or

power cut occurs during

monitoring

Should the power supply to the Novii

interface be disconnected, switched off, or

fail due to a power cut, the monitoring will

not resume once the power is returned

To continue monitoring, once power is returned

remove the Novii POD from the patch and place in a

charging bay. The Interface will return to the start

screen and monitoring can be re-started

Should the power to the Maternal/Fetal

Monitor disconnect but the power to the

Novii Interface remains on

No action: The Novii system is still monitoring and

when the Maternal/Fetal Monitor is back on, the

recording will continue, but monitoring data during the

power loss will not be recoverable

Novii Interface screen is

blank (no power).

The power lead is not plugged into the

Novii Interface and/or wall socket, or the

power is turned off

Ensure the power lead is plugged into the Novii

Interface and wall socket properly, and the power is

turned on. The green light on the Power Supply unit

should be illuminated. If no green light, replace Power

Supply

Power supply cable is damaged.

Visually inspect the cable for any signs of damage.

Replace the cable if necessary

Power supply is defective.

Confirm the green light on the power supply unit is on

and that the power supply is live. If not, replace the

Power Supply.

Novii Interface failure

Confirm that the Novii POD(s) are correctly positioned

in charging bays. Check if the POD blue light is

flashing or on continuously and make a note of the

status of the POD blue lights; if there is no display,

replace Novii Interface.

Novii Interface screen

displays a frozen

image/no response

Power surge has crashed the display

Disconnect power, wait 30 seconds and reconnect

power. If the Novii Interface screen still frozen, with no

response, replace the Novii Interface.